Maryland’s StateStat : A State-level Performance Management System

Statestat is Maryland's performance measurement and management system. In use since 2007, Statestat was originally modeled after Baltimore's citistat as a way of capturing and monitoring the progress of government service delivery using f...

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Bibliographic Details
Main Authors: Dorotinsky, Bill, Watkins, Joanna
Format: Brief
Language:English
Published: World Bank, Washington, DC 2012
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2009/12/11937818/marylands-statestat-state-level-performance-management-system
http://hdl.handle.net/10986/10514
id okr-10986-10514
recordtype oai_dc
spelling okr-10986-105142021-04-23T14:02:51Z Maryland’s StateStat : A State-level Performance Management System Dorotinsky, Bill Watkins, Joanna ACCOUNTABILITY ASSETS DATA COLLECTION DATA SUBMISSION DISCUSSIONS GLOBAL INFORMATION SYSTEMS GOVERNMENT SERVICE IDEA INITIATIVE INTEGRATION LEADERSHIP MANAGEMENT SYSTEM MANAGEMENT SYSTEMS OPEN-SOURCE SOFTWARE PHONE POLICE RAW DATA RELIABILITY RESULT RESULTS SERVICE DELIVERY SUPPORT STAFF TARGETS TRANSPARENCY VIDEO WEB WEB MASTER WEB SITE WEBSITE Statestat is Maryland's performance measurement and management system. In use since 2007, Statestat was originally modeled after Baltimore's citistat as a way of capturing and monitoring the progress of government service delivery using frequently updated data. Through a process of continual re-evaluation by the Governor, his executive staff, and agency leadership during bi-weekly meetings, new and improved strategies emerge for delivering key public services effectively and efficiently. Located within the Governor's offices in Annapolis, a lean staff provides the logistical and analytical support for the operation. A recent visit to Statestat by the Public Sector Performance (PSP) Global Expert Team (GET) in November 2009 revealed a set of interesting findings applicable to countries developing performance management systems. 2012-08-13T11:51:34Z 2012-08-13T11:51:34Z 2009-12 http://documents.worldbank.org/curated/en/2009/12/11937818/marylands-statestat-state-level-performance-management-system http://hdl.handle.net/10986/10514 English Global Expert Team (GET) Brief CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
topic ACCOUNTABILITY
ASSETS
DATA COLLECTION
DATA SUBMISSION
DISCUSSIONS
GLOBAL INFORMATION SYSTEMS
GOVERNMENT SERVICE
IDEA
INITIATIVE
INTEGRATION
LEADERSHIP
MANAGEMENT SYSTEM
MANAGEMENT SYSTEMS
OPEN-SOURCE SOFTWARE
PHONE
POLICE
RAW DATA
RELIABILITY
RESULT
RESULTS
SERVICE DELIVERY
SUPPORT STAFF
TARGETS
TRANSPARENCY
VIDEO
WEB
WEB MASTER
WEB SITE
WEBSITE
spellingShingle ACCOUNTABILITY
ASSETS
DATA COLLECTION
DATA SUBMISSION
DISCUSSIONS
GLOBAL INFORMATION SYSTEMS
GOVERNMENT SERVICE
IDEA
INITIATIVE
INTEGRATION
LEADERSHIP
MANAGEMENT SYSTEM
MANAGEMENT SYSTEMS
OPEN-SOURCE SOFTWARE
PHONE
POLICE
RAW DATA
RELIABILITY
RESULT
RESULTS
SERVICE DELIVERY
SUPPORT STAFF
TARGETS
TRANSPARENCY
VIDEO
WEB
WEB MASTER
WEB SITE
WEBSITE
Dorotinsky, Bill
Watkins, Joanna
Maryland’s StateStat : A State-level Performance Management System
relation Global Expert Team (GET) Brief
description Statestat is Maryland's performance measurement and management system. In use since 2007, Statestat was originally modeled after Baltimore's citistat as a way of capturing and monitoring the progress of government service delivery using frequently updated data. Through a process of continual re-evaluation by the Governor, his executive staff, and agency leadership during bi-weekly meetings, new and improved strategies emerge for delivering key public services effectively and efficiently. Located within the Governor's offices in Annapolis, a lean staff provides the logistical and analytical support for the operation. A recent visit to Statestat by the Public Sector Performance (PSP) Global Expert Team (GET) in November 2009 revealed a set of interesting findings applicable to countries developing performance management systems.
format Publications & Research :: Brief
author Dorotinsky, Bill
Watkins, Joanna
author_facet Dorotinsky, Bill
Watkins, Joanna
author_sort Dorotinsky, Bill
title Maryland’s StateStat : A State-level Performance Management System
title_short Maryland’s StateStat : A State-level Performance Management System
title_full Maryland’s StateStat : A State-level Performance Management System
title_fullStr Maryland’s StateStat : A State-level Performance Management System
title_full_unstemmed Maryland’s StateStat : A State-level Performance Management System
title_sort maryland’s statestat : a state-level performance management system
publisher World Bank, Washington, DC
publishDate 2012
url http://documents.worldbank.org/curated/en/2009/12/11937818/marylands-statestat-state-level-performance-management-system
http://hdl.handle.net/10986/10514
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