Consumer Cooperatives for Delivery of Urban Water and Sanitation Services
To find the optimal delivery model for urban water supply and sanitation (WSS) services, one must look beyond ownership structures to the practices and designs that support good performance. Consumer cooperatives are often attractive institutional...
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| Format: | Brief |
| Language: | English |
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World Bank, Washington, DC
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2008/06/9676759/consumer-cooperatives-delivery-urban-water-sanitation-services http://hdl.handle.net/10986/11751 |
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okr-10986-117512021-04-23T14:02:57Z Consumer Cooperatives for Delivery of Urban Water and Sanitation Services Ruiz-Mier, Fernando Ginneken, Meike van BOARD MEMBERS BUSINESS PLANNING CENTRAL GOVERNMENT CO-OP COLLECTION EFFICIENCY COMMUNITY DEVELOPMENT CONSUMER COOPERATIVES COOP COOPERATIVES COOPS CORPORATE CONTROLLER CORPORATE CULTURE CUSTOMER SERVICE ECONOMIES OF SCALE EMPLOYEE EMPLOYMENT EXPANSION FINANCIAL MANAGEMENT INDIVIDUALS INFORMATION SYSTEMS JOB SECURITY LARGER UTILITIES LIMITADA LIMITED LIMITED ACCESS MAJORITY VOTE MANAGERS MONOPOLY OWNERSHIP STRUCTURES PERSONS POPULATION GROWTH PRIVATE UTILITIES PUBLIC UTILITIES PUBLIC UTILITY SANITATION SERVICES SAVINGS SERVICE IMPROVEMENTS SERVICE QUALITY SEWER SYSTEM SEWERAGE SERVICES URBAN WATER URBAN WATER SUPPLY UTILITIES WATER SECTOR WELLS To find the optimal delivery model for urban water supply and sanitation (WSS) services, one must look beyond ownership structures to the practices and designs that support good performance. Consumer cooperatives are often attractive institutional models. This note focuses on a Bolivian cooperative that is one of the most successful water cooperatives in Latin America. Successful cooperatives focus on building internal technical and managerial capacity. Most are leaders in technical and organizational innovation. They monitor operations, standardize processes where possible, engage in business planning, and clearly define responsibilities. Management uses benchmarking to assess performance gaps. Outsourcing is normally low, because the incentive of secure employment is stronger than the potential savings to be had from outsourcing. However, because cooperatives are not bound by public procurement procedures, contracting can be done quickly when needed. 2012-08-13T15:55:18Z 2012-08-13T15:55:18Z 2008-06 http://documents.worldbank.org/curated/en/2008/06/9676759/consumer-cooperatives-delivery-urban-water-sanitation-services http://hdl.handle.net/10986/11751 English Water P-Notes; No. 2 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Brief Publications & Research |
| repository_type |
Digital Repository |
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Foreign Institution |
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Digital Repositories |
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World Bank Open Knowledge Repository |
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World Bank |
| language |
English |
| topic |
BOARD MEMBERS BUSINESS PLANNING CENTRAL GOVERNMENT CO-OP COLLECTION EFFICIENCY COMMUNITY DEVELOPMENT CONSUMER COOPERATIVES COOP COOPERATIVES COOPS CORPORATE CONTROLLER CORPORATE CULTURE CUSTOMER SERVICE ECONOMIES OF SCALE EMPLOYEE EMPLOYMENT EXPANSION FINANCIAL MANAGEMENT INDIVIDUALS INFORMATION SYSTEMS JOB SECURITY LARGER UTILITIES LIMITADA LIMITED LIMITED ACCESS MAJORITY VOTE MANAGERS MONOPOLY OWNERSHIP STRUCTURES PERSONS POPULATION GROWTH PRIVATE UTILITIES PUBLIC UTILITIES PUBLIC UTILITY SANITATION SERVICES SAVINGS SERVICE IMPROVEMENTS SERVICE QUALITY SEWER SYSTEM SEWERAGE SERVICES URBAN WATER URBAN WATER SUPPLY UTILITIES WATER SECTOR WELLS |
| spellingShingle |
BOARD MEMBERS BUSINESS PLANNING CENTRAL GOVERNMENT CO-OP COLLECTION EFFICIENCY COMMUNITY DEVELOPMENT CONSUMER COOPERATIVES COOP COOPERATIVES COOPS CORPORATE CONTROLLER CORPORATE CULTURE CUSTOMER SERVICE ECONOMIES OF SCALE EMPLOYEE EMPLOYMENT EXPANSION FINANCIAL MANAGEMENT INDIVIDUALS INFORMATION SYSTEMS JOB SECURITY LARGER UTILITIES LIMITADA LIMITED LIMITED ACCESS MAJORITY VOTE MANAGERS MONOPOLY OWNERSHIP STRUCTURES PERSONS POPULATION GROWTH PRIVATE UTILITIES PUBLIC UTILITIES PUBLIC UTILITY SANITATION SERVICES SAVINGS SERVICE IMPROVEMENTS SERVICE QUALITY SEWER SYSTEM SEWERAGE SERVICES URBAN WATER URBAN WATER SUPPLY UTILITIES WATER SECTOR WELLS Ruiz-Mier, Fernando Ginneken, Meike van Consumer Cooperatives for Delivery of Urban Water and Sanitation Services |
| relation |
Water P-Notes; No. 2 |
| description |
To find the optimal delivery model for
urban water supply and sanitation (WSS) services, one must
look beyond ownership structures to the practices and
designs that support good performance. Consumer cooperatives
are often attractive institutional models. This note focuses
on a Bolivian cooperative that is one of the most successful
water cooperatives in Latin America. Successful cooperatives
focus on building internal technical and managerial
capacity. Most are leaders in technical and organizational
innovation. They monitor operations, standardize processes
where possible, engage in business planning, and clearly
define responsibilities. Management uses benchmarking to
assess performance gaps. Outsourcing is normally low,
because the incentive of secure employment is stronger than
the potential savings to be had from outsourcing. However,
because cooperatives are not bound by public procurement
procedures, contracting can be done quickly when needed. |
| format |
Publications & Research :: Brief |
| author |
Ruiz-Mier, Fernando Ginneken, Meike van |
| author_facet |
Ruiz-Mier, Fernando Ginneken, Meike van |
| author_sort |
Ruiz-Mier, Fernando |
| title |
Consumer Cooperatives for Delivery of Urban Water and Sanitation Services |
| title_short |
Consumer Cooperatives for Delivery of Urban Water and Sanitation Services |
| title_full |
Consumer Cooperatives for Delivery of Urban Water and Sanitation Services |
| title_fullStr |
Consumer Cooperatives for Delivery of Urban Water and Sanitation Services |
| title_full_unstemmed |
Consumer Cooperatives for Delivery of Urban Water and Sanitation Services |
| title_sort |
consumer cooperatives for delivery of urban water and sanitation services |
| publisher |
World Bank, Washington, DC |
| publishDate |
2012 |
| url |
http://documents.worldbank.org/curated/en/2008/06/9676759/consumer-cooperatives-delivery-urban-water-sanitation-services http://hdl.handle.net/10986/11751 |
| _version_ |
1764417866438803456 |