Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries
This paper is organized as follows. In chapter two, Samson Bilangna and Marcellin Djeuwo from the Cameroon customs administration present the history and the outcomes of the performance measurement policy launched by their administra-tion: the Gene...
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| Format: | Publication |
| Language: | English en_US |
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Washington, DC: World Bank
2012
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| Online Access: | http://documents.worldbank.org/curated/en/2012/10/16928815/reform-numbers-measurement-applied-customs-tax-administrations-developing-countries http://hdl.handle.net/10986/11967 |
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okr-10986-11967 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCESS TO INFORMATION AMOUNT OF DUTIES AUTOMATION BILATERAL AGREEMENTS BLOG BORDER CONTROLS BORDER CUSTOMS OFFICES BRIDGE BUSINESS PROCESS BUSINESSES CAPACITY BUILDING COLLECTION OF CUSTOMS DUTIES COMMODITY COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PROGRAM COMPUTER SYSTEM COMPUTERS CONTROL SYSTEM COUNTERFEIT GOODS CUSTOMS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS AUTHORITIES CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CLEARANCE PROCEDURES CUSTOMS CONTROL CUSTOMS CONTROLS CUSTOMS DECLARATION CUSTOMS DECLARATIONS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS FUNCTIONS CUSTOMS INFORMATION CUSTOMS INSPECTOR CUSTOMS MODERNIZATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OFFICIALS CUSTOMS PERFORMANCE CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUE CUSTOMS REVENUES CUSTOMS SERVICE CUSTOMS VALUATION DATA MANIPULATION DATA MINING DEVELOPED COUNTRIES DEVELOPING COUNTRIES DIVERSITY EFFICIENCY IMPROVEMENTS ENVIRONMENTAL PROTECTION ESSAYS EXPORTS FLOW OF GOODS FOREIGN TRADE FRAUDS GENERAL PUBLIC HARMONIZATION IDS IMAGE IMPACT ASSESSMENT IMPACT ASSESSMENTS IMPLEMENTATION PROCESS IMPORT VALUE IMPORTS INFORMATION FLOWS INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INTERFACE INTERNAL CHANGE INTERNATIONAL POLICY INTERNATIONAL TRADE ISP LAW ENFORCEMENT LEGISLATION LICENSE LICENSES LITERATURE LOCAL CUSTOMS MARKETING MATERIAL PERFORMANCE INDICATORS PERFORMANCES PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLISHING QUALITY OF SERVICE QUERIES REGIONAL TECHNICAL ASSISTANCE RELIABILITY RESULT RESULTS SPECIALIZATION STATISTICAL DATA TARGETS TARIFF RATES TECHNICAL KNOWLEDGE TECHNICAL OFFICER TECHNICAL SKILLS TELEPHONE TRADE FACILITATION TRADITIONAL CUSTOMS TRANSACTION TRANSLATION TYPES OF USERS USER USERS USES VERIFICATION WORLD TRADE |
| spellingShingle |
ACCESS TO INFORMATION AMOUNT OF DUTIES AUTOMATION BILATERAL AGREEMENTS BLOG BORDER CONTROLS BORDER CUSTOMS OFFICES BRIDGE BUSINESS PROCESS BUSINESSES CAPACITY BUILDING COLLECTION OF CUSTOMS DUTIES COMMODITY COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PROGRAM COMPUTER SYSTEM COMPUTERS CONTROL SYSTEM COUNTERFEIT GOODS CUSTOMS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS AUTHORITIES CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CLEARANCE PROCEDURES CUSTOMS CONTROL CUSTOMS CONTROLS CUSTOMS DECLARATION CUSTOMS DECLARATIONS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS FUNCTIONS CUSTOMS INFORMATION CUSTOMS INSPECTOR CUSTOMS MODERNIZATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OFFICIALS CUSTOMS PERFORMANCE CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUE CUSTOMS REVENUES CUSTOMS SERVICE CUSTOMS VALUATION DATA MANIPULATION DATA MINING DEVELOPED COUNTRIES DEVELOPING COUNTRIES DIVERSITY EFFICIENCY IMPROVEMENTS ENVIRONMENTAL PROTECTION ESSAYS EXPORTS FLOW OF GOODS FOREIGN TRADE FRAUDS GENERAL PUBLIC HARMONIZATION IDS IMAGE IMPACT ASSESSMENT IMPACT ASSESSMENTS IMPLEMENTATION PROCESS IMPORT VALUE IMPORTS INFORMATION FLOWS INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INTERFACE INTERNAL CHANGE INTERNATIONAL POLICY INTERNATIONAL TRADE ISP LAW ENFORCEMENT LEGISLATION LICENSE LICENSES LITERATURE LOCAL CUSTOMS MARKETING MATERIAL PERFORMANCE INDICATORS PERFORMANCES PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLISHING QUALITY OF SERVICE QUERIES REGIONAL TECHNICAL ASSISTANCE RELIABILITY RESULT RESULTS SPECIALIZATION STATISTICAL DATA TARGETS TARIFF RATES TECHNICAL KNOWLEDGE TECHNICAL OFFICER TECHNICAL SKILLS TELEPHONE TRADE FACILITATION TRADITIONAL CUSTOMS TRANSACTION TRANSLATION TYPES OF USERS USER USERS USES VERIFICATION WORLD TRADE Cantens, Thomas Ireland, Robert Raballand, Gaël Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries |
| geographic_facet |
Algeria Cameroon France Korea, Republic of Senegal |
| relation |
Directions in development;trade |
| description |
This paper is organized as follows. In
chapter two, Samson Bilangna and Marcellin Djeuwo from the
Cameroon customs administration present the history and the
outcomes of the performance measurement policy launched by
their administra-tion: the General Directorate of Customs
signed 'performance contracts' with the frontline
customs officers in 2010 and with some importers in 2011. In
chapter three, Jose-Maria Munoz, an anthropologist, offers a
complementary view of the introduction of figures in the
Cameroon tax administration. The fourth chapter ends the
book's first part, which focuses on performance
measurement. Xavier Pascual from the French customs
administration describes the system implemented by his
administration to measure the collective performance of
customs units and bureaus. In chapter five, Anne-Marie
Geourjon and Bertrand Laporte, who are both economists, and
Ousmane Coundoul and Massene Gadiaga, who are from the
Senegalese customs administration, present the use of data
mining to select imports for inspection. This project is
being developed in Senegal and embodies the concept of risk
analysis. Sharing the same global aim to make controls more
efficient, economists Gael Raballand and Guillermo Arenas
from the World Bank and anthropologist Thomas Cantens from
the World Customs Organization suggest, in chapter six,
using mirror statistics to detect potentially fraudulent
import flows. Mirror statistics calculate the gaps of
foreign trade statistics between two trading partner
countries. To conclude the second part on the integration of
measurement in information systems, Soyoung Yang from the
Korea Customs Service (KCS), in chapter eight, offers a case
study on KCS's implementation of a single window
system. With respect to risk analysis, the concept of single
window is widespread in the trade and customs environments,
but few concrete achievements have been presented and analyzed. |
| author2 |
Cantens, Thomas |
| author_facet |
Cantens, Thomas Cantens, Thomas Ireland, Robert Raballand, Gaël |
| format |
Publications & Research :: Publication |
| author |
Cantens, Thomas Ireland, Robert Raballand, Gaël |
| author_sort |
Cantens, Thomas |
| title |
Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries |
| title_short |
Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries |
| title_full |
Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries |
| title_fullStr |
Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries |
| title_full_unstemmed |
Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries |
| title_sort |
reform by numbers : measurement applied to customs and tax administrations in developing countries |
| publisher |
Washington, DC: World Bank |
| publishDate |
2012 |
| url |
http://documents.worldbank.org/curated/en/2012/10/16928815/reform-numbers-measurement-applied-customs-tax-administrations-developing-countries http://hdl.handle.net/10986/11967 |
| _version_ |
1764418370313125888 |
| spelling |
okr-10986-119672021-04-23T14:02:58Z Reform by Numbers : Measurement Applied to Customs and Tax Administrations in Developing Countries Cantens, Thomas Ireland, Robert Raballand, Gaël Cantens, Thomas Ireland, Robert Raballand, Gaël ACCESS TO INFORMATION AMOUNT OF DUTIES AUTOMATION BILATERAL AGREEMENTS BLOG BORDER CONTROLS BORDER CUSTOMS OFFICES BRIDGE BUSINESS PROCESS BUSINESSES CAPACITY BUILDING COLLECTION OF CUSTOMS DUTIES COMMODITY COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PROGRAM COMPUTER SYSTEM COMPUTERS CONTROL SYSTEM COUNTERFEIT GOODS CUSTOMS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS AUTHORITIES CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CLEARANCE PROCEDURES CUSTOMS CONTROL CUSTOMS CONTROLS CUSTOMS DECLARATION CUSTOMS DECLARATIONS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS FUNCTIONS CUSTOMS INFORMATION CUSTOMS INSPECTOR CUSTOMS MODERNIZATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OFFICIALS CUSTOMS PERFORMANCE CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUE CUSTOMS REVENUES CUSTOMS SERVICE CUSTOMS VALUATION DATA MANIPULATION DATA MINING DEVELOPED COUNTRIES DEVELOPING COUNTRIES DIVERSITY E-MAIL EFFICIENCY IMPROVEMENTS ENVIRONMENTAL PROTECTION ESSAYS EXPORTS FLOW OF GOODS FOREIGN TRADE FRAUDS GENERAL PUBLIC HARMONIZATION IDS IMAGE IMPACT ASSESSMENT IMPACT ASSESSMENTS IMPLEMENTATION PROCESS IMPORT VALUE IMPORTS INFORMATION FLOWS INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INTERFACE INTERNAL CHANGE INTERNATIONAL POLICY INTERNATIONAL TRADE ISP LAW ENFORCEMENT LEGISLATION LICENSE LICENSES LITERATURE LOCAL CUSTOMS MARKETING MATERIAL PDF PERFORMANCE INDICATORS PERFORMANCES PRIVATE SECTOR PRODUCTIVITY PUBLIC ADMINISTRATION PUBLISHING QUALITY OF SERVICE QUERIES REGIONAL TECHNICAL ASSISTANCE RELIABILITY RESULT RESULTS SPECIALIZATION STATISTICAL DATA TARGETS TARIFF RATES TECHNICAL KNOWLEDGE TECHNICAL OFFICER TECHNICAL SKILLS TELEPHONE TRADE FACILITATION TRADITIONAL CUSTOMS TRANSACTION TRANSLATION TYPES OF USERS USER USERS USES VERIFICATION WORLD TRADE This paper is organized as follows. In chapter two, Samson Bilangna and Marcellin Djeuwo from the Cameroon customs administration present the history and the outcomes of the performance measurement policy launched by their administra-tion: the General Directorate of Customs signed 'performance contracts' with the frontline customs officers in 2010 and with some importers in 2011. In chapter three, Jose-Maria Munoz, an anthropologist, offers a complementary view of the introduction of figures in the Cameroon tax administration. The fourth chapter ends the book's first part, which focuses on performance measurement. Xavier Pascual from the French customs administration describes the system implemented by his administration to measure the collective performance of customs units and bureaus. In chapter five, Anne-Marie Geourjon and Bertrand Laporte, who are both economists, and Ousmane Coundoul and Massene Gadiaga, who are from the Senegalese customs administration, present the use of data mining to select imports for inspection. This project is being developed in Senegal and embodies the concept of risk analysis. Sharing the same global aim to make controls more efficient, economists Gael Raballand and Guillermo Arenas from the World Bank and anthropologist Thomas Cantens from the World Customs Organization suggest, in chapter six, using mirror statistics to detect potentially fraudulent import flows. Mirror statistics calculate the gaps of foreign trade statistics between two trading partner countries. To conclude the second part on the integration of measurement in information systems, Soyoung Yang from the Korea Customs Service (KCS), in chapter eight, offers a case study on KCS's implementation of a single window system. With respect to risk analysis, the concept of single window is widespread in the trade and customs environments, but few concrete achievements have been presented and analyzed. 2012-12-11T21:55:22Z 2012-12-11T21:55:22Z 2013 http://documents.worldbank.org/curated/en/2012/10/16928815/reform-numbers-measurement-applied-customs-tax-administrations-developing-countries 978-0-8213-9713-8 http://hdl.handle.net/10986/11967 English en_US Directions in development;trade CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC: World Bank Publications & Research :: Publication Publications & Research :: Publication Algeria Cameroon France Korea, Republic of Senegal |