Bank, W. (2013). Feedback Matters: Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 1. The Theory of Grievance Redress. Washington, DC.
Chicago Style (17th ed.) CitationBank, World. Feedback Matters: Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 1. The Theory of Grievance Redress. Washington, DC, 2013.
MLA (8th ed.) CitationBank, World. Feedback Matters: Designing Effective Grievance Redress Mechanisms for Bank-Financed Projects, Part 1. The Theory of Grievance Redress. Washington, DC, 2013.
Warning: These citations may not always be 100% accurate.