Increasing Revenues for India Post through Expanding Channeling of Financial Services
This report analyzes possibilities for increasing revenues for India Post through expanding channeling of financial services. The Indian postal network is among the largest networks in the world in terms of area covered and population served, and c...
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| Format: | Other Financial Sector Study |
| Language: | English en_US |
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Washington, DC
2013
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2008/06/16369968/india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services-india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services http://hdl.handle.net/10986/12914 |
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okr-10986-12914 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNT MAINTENANCE ACCOUNT MANAGEMENT ALLIANCE PARTNERS ALTERNATIVE INVESTMENT ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM NETWORK ATM WITHDRAWAL BANK ACCOUNT BANK ACCOUNTS BANK BRANCH BANK DEPOSITS BANK LOANS BANKING INDUSTRY BANKING RELATIONSHIP BANKING SECTOR BANKING SERVICES BANKING SYSTEM BANKING SYSTEMS BANKRUPTCIES BANKS BORROWING BORROWING COSTS BORROWINGS BRANCH BANKING BUSINESS ACTIVITIES BUSINESS DEVELOPMENT BUSINESS PLAN BUSINESS VOLUMES CAPACITY BUILDING CAPITAL MARKET CASH DEPOSITS CASH FLOW CASH FLOW ANALYSIS CASH RESERVE CASH TRANSFERS CO-OPERATIVE BANK CO-OPERATIVE BANKS COMMERCIAL BANK COMMERCIAL BANKS COMPETITIVE MARKET CONNECTIVITY CONSOLIDATION COOPERATIVE BANKS CORE BUSINESSES CORPORATE DEPOSITS CREDIT CARD CREDIT CARDS CREDIT HISTORY CREDIT INFORMATION CREDIT LIMIT CUSTOMER BASE CUSTOMER INFORMATION CUSTOMER PROFITABILITY CUSTOMER SATISFACTION CUSTOMER SERVICE DEBIT CARD DELIVERY COSTS DEMAND FOR CREDIT DEPOSIT DEPOSIT PRODUCTS DEPOSITS DEVELOPING COUNTRIES DEVELOPMENT BANK EARNINGS ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC TRANSFERS ELECTRONIC WALLET EMPLOYEE EMPLOYMENT EMPLOYMENT OPPORTUNITIES EXPATRIATE EXPENDITURE EXPOSURE FINANCE COMPANY FINANCES FINANCIAL ADVISORS FINANCIAL ASSETS FINANCIAL INNOVATIONS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL MANAGEMENT FINANCIAL NEEDS FINANCIAL PERFORMANCE FINANCIAL PLAYERS FINANCIAL PRODUCTS FINANCIAL SERVICE FINANCIAL SERVICES FINANCIAL SERVICES INDUSTRY FINANCIAL SERVICES PROVIDER FINANCIAL SERVICES PROVIDERS FOREIGN BANKS FOREIGN EQUITY FORMAL BANKING FUND MANAGERS FUTURE GROWTH GLOBAL FINANCIAL SERVICES GOOD CREDIT GROWTH RATES HEDGE FUNDS HOUSING HOUSING FINANCE ID INCENTIVE STRUCTURE INCOME INCOME GROUPS INCOMES INSTALLMENTS INSURANCE INSURANCE INDUSTRY INSURANCE MARKET INSURANCE PENETRATION INSURANCE PREMIUM INSURANCE PRODUCTS INSURER INSURERS INTEREST RATE INTEREST RATES INVESTMENT MANAGEMENT INVESTMENT OPTIONS INVESTMENT PLANS KEY CHALLENGES LIFE INSURANCE LIQUIDITY LOAN LOAN ORIGINATION LOCAL BANK MARKET SHARE MARKET SHARES MARKETING MERCHANT MERCHANTS MFIS MICROFINANCE MIGRANT WORKERS MIGRATION MINIMUM BALANCE MINIMUM BALANCES MOBILE BANKING MONEY LAUNDERING MONEY MARKET MONEY ORDER MONEY ORDERS MONEY TRANSFER MONEY TRANSFERS MUTUAL FUND MUTUAL FUND INDUSTRY MUTUAL FUNDS NATIONAL BANK NET WORTH NEW PRODUCT NEW PRODUCTS NUMBER OF POST OFFICES PENSION PENSION FUNDS PHONE BANKING PHYSICAL ACCESS PLACE OF ORIGIN POINT-OF-SALE PORTFOLIO PORTFOLIO MANAGERS POST POST BANK POST OFFICE POST OFFICE OUTLETS POST OFFICE SAVINGS POST OFFICE SAVINGS BANK POST OFFICES POST · BANKS POSTAL POSTAL BANKING POSTAL FINANCIAL PRODUCTS POSTAL FINANCIAL SERVICES POSTAL LIFE INSURANCE POSTAL NETWORK POSTAL OPERATIONS POSTAL OPERATORS POSTAL SAVINGS POSTAL SERVICE POSTAL SERVICE OPERATOR POSTAL SERVICES POSTAL SERVICES OPERATORS POSTS PRIVATE BANKS PRIVATE SECTOR BANKS PRODUCTIVITY PROFIT MARGINS PROFITABILITY PROVIDENT FUND RAPID GROWTH RATES OF INTEREST RECEIPT REGIONAL RURAL BANKS REMITTANCE REMITTANCES REMOTE LOCATIONS REPAYMENT REPUTATION RESERVE BANK RESERVE BANK OF INDIA RETIREMENT RETURN ON ASSETS RURAL BANK RURAL BANKING RURAL BRANCHES SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS BANK ACCOUNTS SAVINGS PRODUCTS SECURITIES SETTLEMENT SYSTEMS SHOP OWNERS SMALL LOANS SMART CARD SMART MONEY SOURCES OF FUNDS STATE BANK STOCK EXCHANGE TAX TAX SAVING TAX SAVINGS TECHNICAL ASSISTANCE TRANSACTIONS COST UNION URBAN AREAS URBAN INVESTORS VILLAGE VILLAGES VOUCHERS WAGES WITHDRAWAL FEE |
| spellingShingle |
ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNT MAINTENANCE ACCOUNT MANAGEMENT ALLIANCE PARTNERS ALTERNATIVE INVESTMENT ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM NETWORK ATM WITHDRAWAL BANK ACCOUNT BANK ACCOUNTS BANK BRANCH BANK DEPOSITS BANK LOANS BANKING INDUSTRY BANKING RELATIONSHIP BANKING SECTOR BANKING SERVICES BANKING SYSTEM BANKING SYSTEMS BANKRUPTCIES BANKS BORROWING BORROWING COSTS BORROWINGS BRANCH BANKING BUSINESS ACTIVITIES BUSINESS DEVELOPMENT BUSINESS PLAN BUSINESS VOLUMES CAPACITY BUILDING CAPITAL MARKET CASH DEPOSITS CASH FLOW CASH FLOW ANALYSIS CASH RESERVE CASH TRANSFERS CO-OPERATIVE BANK CO-OPERATIVE BANKS COMMERCIAL BANK COMMERCIAL BANKS COMPETITIVE MARKET CONNECTIVITY CONSOLIDATION COOPERATIVE BANKS CORE BUSINESSES CORPORATE DEPOSITS CREDIT CARD CREDIT CARDS CREDIT HISTORY CREDIT INFORMATION CREDIT LIMIT CUSTOMER BASE CUSTOMER INFORMATION CUSTOMER PROFITABILITY CUSTOMER SATISFACTION CUSTOMER SERVICE DEBIT CARD DELIVERY COSTS DEMAND FOR CREDIT DEPOSIT DEPOSIT PRODUCTS DEPOSITS DEVELOPING COUNTRIES DEVELOPMENT BANK EARNINGS ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC TRANSFERS ELECTRONIC WALLET EMPLOYEE EMPLOYMENT EMPLOYMENT OPPORTUNITIES EXPATRIATE EXPENDITURE EXPOSURE FINANCE COMPANY FINANCES FINANCIAL ADVISORS FINANCIAL ASSETS FINANCIAL INNOVATIONS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL MANAGEMENT FINANCIAL NEEDS FINANCIAL PERFORMANCE FINANCIAL PLAYERS FINANCIAL PRODUCTS FINANCIAL SERVICE FINANCIAL SERVICES FINANCIAL SERVICES INDUSTRY FINANCIAL SERVICES PROVIDER FINANCIAL SERVICES PROVIDERS FOREIGN BANKS FOREIGN EQUITY FORMAL BANKING FUND MANAGERS FUTURE GROWTH GLOBAL FINANCIAL SERVICES GOOD CREDIT GROWTH RATES HEDGE FUNDS HOUSING HOUSING FINANCE ID INCENTIVE STRUCTURE INCOME INCOME GROUPS INCOMES INSTALLMENTS INSURANCE INSURANCE INDUSTRY INSURANCE MARKET INSURANCE PENETRATION INSURANCE PREMIUM INSURANCE PRODUCTS INSURER INSURERS INTEREST RATE INTEREST RATES INVESTMENT MANAGEMENT INVESTMENT OPTIONS INVESTMENT PLANS KEY CHALLENGES LIFE INSURANCE LIQUIDITY LOAN LOAN ORIGINATION LOCAL BANK MARKET SHARE MARKET SHARES MARKETING MERCHANT MERCHANTS MFIS MICROFINANCE MIGRANT WORKERS MIGRATION MINIMUM BALANCE MINIMUM BALANCES MOBILE BANKING MONEY LAUNDERING MONEY MARKET MONEY ORDER MONEY ORDERS MONEY TRANSFER MONEY TRANSFERS MUTUAL FUND MUTUAL FUND INDUSTRY MUTUAL FUNDS NATIONAL BANK NET WORTH NEW PRODUCT NEW PRODUCTS NUMBER OF POST OFFICES PENSION PENSION FUNDS PHONE BANKING PHYSICAL ACCESS PLACE OF ORIGIN POINT-OF-SALE PORTFOLIO PORTFOLIO MANAGERS POST POST BANK POST OFFICE POST OFFICE OUTLETS POST OFFICE SAVINGS POST OFFICE SAVINGS BANK POST OFFICES POST · BANKS POSTAL POSTAL BANKING POSTAL FINANCIAL PRODUCTS POSTAL FINANCIAL SERVICES POSTAL LIFE INSURANCE POSTAL NETWORK POSTAL OPERATIONS POSTAL OPERATORS POSTAL SAVINGS POSTAL SERVICE POSTAL SERVICE OPERATOR POSTAL SERVICES POSTAL SERVICES OPERATORS POSTS PRIVATE BANKS PRIVATE SECTOR BANKS PRODUCTIVITY PROFIT MARGINS PROFITABILITY PROVIDENT FUND RAPID GROWTH RATES OF INTEREST RECEIPT REGIONAL RURAL BANKS REMITTANCE REMITTANCES REMOTE LOCATIONS REPAYMENT REPUTATION RESERVE BANK RESERVE BANK OF INDIA RETIREMENT RETURN ON ASSETS RURAL BANK RURAL BANKING RURAL BRANCHES SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS BANK ACCOUNTS SAVINGS PRODUCTS SECURITIES SETTLEMENT SYSTEMS SHOP OWNERS SMALL LOANS SMART CARD SMART MONEY SOURCES OF FUNDS STATE BANK STOCK EXCHANGE TAX TAX SAVING TAX SAVINGS TECHNICAL ASSISTANCE TRANSACTIONS COST UNION URBAN AREAS URBAN INVESTORS VILLAGE VILLAGES VOUCHERS WAGES WITHDRAWAL FEE World Bank Increasing Revenues for India Post through Expanding Channeling of Financial Services |
| geographic_facet |
South Asia India |
| description |
This report analyzes possibilities for
increasing revenues for India Post through expanding
channeling of financial services. The Indian postal network
is among the largest networks in the world in terms of area
covered and population served, and constitutes an important
mechanism of achieving transportation and communication.
Within India Post, the Post Office Savings Bank (POSB) is
one of the oldest and largest financial institutions (with
largest deposit base) in the country. The key objective of
POSB is to provide people living in rural, semi-urban,
remote and inaccessible areas of the country with an easy
and reliable means of making investments, making remittances
and operating savings accounts. It is of strategic
importance for POSB to increase market-based revenues so as
to gain better control of its market orientation and revenue
structure. In addition, though POSB still retains
competitive advantages over commercial banks, it will not be
long before the competition replicates these advantages.
Hence, in order to better leverage the vast network of the
post offices and huge customer base, India Post requires
evaluating the introduction of a wide range of products and
services in the financial services area. This will also lead
to improvement of the earnings from savings related products
vis-a-vis the total earnings. Banks (e.g. foreign, private
banks) lack the network infrastructure to reach underserved
segments in semi-urban and rural areas. There is a demand
for expansion of financial service offerings by the post
office. Some products and services which will help India
Post increase its revenues have been identified. Some of
these products and services have been introduced as
localized initiatives by individual circles. However the
experience of these local initiatives needs to be shared
and, based on India Post's experience, rolled out to
other locations. |
| format |
Economic & Sector Work :: Other Financial Sector Study |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Increasing Revenues for India Post through Expanding Channeling of Financial Services |
| title_short |
Increasing Revenues for India Post through Expanding Channeling of Financial Services |
| title_full |
Increasing Revenues for India Post through Expanding Channeling of Financial Services |
| title_fullStr |
Increasing Revenues for India Post through Expanding Channeling of Financial Services |
| title_full_unstemmed |
Increasing Revenues for India Post through Expanding Channeling of Financial Services |
| title_sort |
increasing revenues for india post through expanding channeling of financial services |
| publisher |
Washington, DC |
| publishDate |
2013 |
| url |
http://documents.worldbank.org/curated/en/2008/06/16369968/india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services-india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services http://hdl.handle.net/10986/12914 |
| _version_ |
1764420863442026496 |
| spelling |
okr-10986-129142021-04-23T14:03:03Z Increasing Revenues for India Post through Expanding Channeling of Financial Services World Bank ACCOUNT HOLDER ACCOUNT HOLDERS ACCOUNT MAINTENANCE ACCOUNT MANAGEMENT ALLIANCE PARTNERS ALTERNATIVE INVESTMENT ASSET MANAGEMENT ASSET MANAGEMENT COMPANIES ATM NETWORK ATM WITHDRAWAL BANK ACCOUNT BANK ACCOUNTS BANK BRANCH BANK DEPOSITS BANK LOANS BANKING INDUSTRY BANKING RELATIONSHIP BANKING SECTOR BANKING SERVICES BANKING SYSTEM BANKING SYSTEMS BANKRUPTCIES BANKS BORROWING BORROWING COSTS BORROWINGS BRANCH BANKING BUSINESS ACTIVITIES BUSINESS DEVELOPMENT BUSINESS PLAN BUSINESS VOLUMES CAPACITY BUILDING CAPITAL MARKET CASH DEPOSITS CASH FLOW CASH FLOW ANALYSIS CASH RESERVE CASH TRANSFERS CO-OPERATIVE BANK CO-OPERATIVE BANKS COMMERCIAL BANK COMMERCIAL BANKS COMPETITIVE MARKET CONNECTIVITY CONSOLIDATION COOPERATIVE BANKS CORE BUSINESSES CORPORATE DEPOSITS CREDIT CARD CREDIT CARDS CREDIT HISTORY CREDIT INFORMATION CREDIT LIMIT CUSTOMER BASE CUSTOMER INFORMATION CUSTOMER PROFITABILITY CUSTOMER SATISFACTION CUSTOMER SERVICE DEBIT CARD DELIVERY COSTS DEMAND FOR CREDIT DEPOSIT DEPOSIT PRODUCTS DEPOSITS DEVELOPING COUNTRIES DEVELOPMENT BANK EARNINGS ELECTRONIC FUNDS ELECTRONIC FUNDS TRANSFER ELECTRONIC TRANSFERS ELECTRONIC WALLET EMPLOYEE EMPLOYMENT EMPLOYMENT OPPORTUNITIES EXPATRIATE EXPENDITURE EXPOSURE FINANCE COMPANY FINANCES FINANCIAL ADVISORS FINANCIAL ASSETS FINANCIAL INNOVATIONS FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL MANAGEMENT FINANCIAL NEEDS FINANCIAL PERFORMANCE FINANCIAL PLAYERS FINANCIAL PRODUCTS FINANCIAL SERVICE FINANCIAL SERVICES FINANCIAL SERVICES INDUSTRY FINANCIAL SERVICES PROVIDER FINANCIAL SERVICES PROVIDERS FOREIGN BANKS FOREIGN EQUITY FORMAL BANKING FUND MANAGERS FUTURE GROWTH GLOBAL FINANCIAL SERVICES GOOD CREDIT GROWTH RATES HEDGE FUNDS HOUSING HOUSING FINANCE ID INCENTIVE STRUCTURE INCOME INCOME GROUPS INCOMES INSTALLMENTS INSURANCE INSURANCE INDUSTRY INSURANCE MARKET INSURANCE PENETRATION INSURANCE PREMIUM INSURANCE PRODUCTS INSURER INSURERS INTEREST RATE INTEREST RATES INVESTMENT MANAGEMENT INVESTMENT OPTIONS INVESTMENT PLANS KEY CHALLENGES LIFE INSURANCE LIQUIDITY LOAN LOAN ORIGINATION LOCAL BANK MARKET SHARE MARKET SHARES MARKETING MERCHANT MERCHANTS MFIS MICROFINANCE MIGRANT WORKERS MIGRATION MINIMUM BALANCE MINIMUM BALANCES MOBILE BANKING MONEY LAUNDERING MONEY MARKET MONEY ORDER MONEY ORDERS MONEY TRANSFER MONEY TRANSFERS MUTUAL FUND MUTUAL FUND INDUSTRY MUTUAL FUNDS NATIONAL BANK NET WORTH NEW PRODUCT NEW PRODUCTS NUMBER OF POST OFFICES PENSION PENSION FUNDS PHONE BANKING PHYSICAL ACCESS PLACE OF ORIGIN POINT-OF-SALE PORTFOLIO PORTFOLIO MANAGERS POST POST BANK POST OFFICE POST OFFICE OUTLETS POST OFFICE SAVINGS POST OFFICE SAVINGS BANK POST OFFICES POST · BANKS POSTAL POSTAL BANKING POSTAL FINANCIAL PRODUCTS POSTAL FINANCIAL SERVICES POSTAL LIFE INSURANCE POSTAL NETWORK POSTAL OPERATIONS POSTAL OPERATORS POSTAL SAVINGS POSTAL SERVICE POSTAL SERVICE OPERATOR POSTAL SERVICES POSTAL SERVICES OPERATORS POSTS PRIVATE BANKS PRIVATE SECTOR BANKS PRODUCTIVITY PROFIT MARGINS PROFITABILITY PROVIDENT FUND RAPID GROWTH RATES OF INTEREST RECEIPT REGIONAL RURAL BANKS REMITTANCE REMITTANCES REMOTE LOCATIONS REPAYMENT REPUTATION RESERVE BANK RESERVE BANK OF INDIA RETIREMENT RETURN ON ASSETS RURAL BANK RURAL BANKING RURAL BRANCHES SAVINGS SAVINGS ACCOUNT SAVINGS ACCOUNTS SAVINGS BANK ACCOUNTS SAVINGS PRODUCTS SECURITIES SETTLEMENT SYSTEMS SHOP OWNERS SMALL LOANS SMART CARD SMART MONEY SOURCES OF FUNDS STATE BANK STOCK EXCHANGE TAX TAX SAVING TAX SAVINGS TECHNICAL ASSISTANCE TRANSACTIONS COST UNION URBAN AREAS URBAN INVESTORS VILLAGE VILLAGES VOUCHERS WAGES WITHDRAWAL FEE This report analyzes possibilities for increasing revenues for India Post through expanding channeling of financial services. The Indian postal network is among the largest networks in the world in terms of area covered and population served, and constitutes an important mechanism of achieving transportation and communication. Within India Post, the Post Office Savings Bank (POSB) is one of the oldest and largest financial institutions (with largest deposit base) in the country. The key objective of POSB is to provide people living in rural, semi-urban, remote and inaccessible areas of the country with an easy and reliable means of making investments, making remittances and operating savings accounts. It is of strategic importance for POSB to increase market-based revenues so as to gain better control of its market orientation and revenue structure. In addition, though POSB still retains competitive advantages over commercial banks, it will not be long before the competition replicates these advantages. Hence, in order to better leverage the vast network of the post offices and huge customer base, India Post requires evaluating the introduction of a wide range of products and services in the financial services area. This will also lead to improvement of the earnings from savings related products vis-a-vis the total earnings. Banks (e.g. foreign, private banks) lack the network infrastructure to reach underserved segments in semi-urban and rural areas. There is a demand for expansion of financial service offerings by the post office. Some products and services which will help India Post increase its revenues have been identified. Some of these products and services have been introduced as localized initiatives by individual circles. However the experience of these local initiatives needs to be shared and, based on India Post's experience, rolled out to other locations. 2013-03-25T19:39:08Z 2013-03-25T19:39:08Z 2008-06 http://documents.worldbank.org/curated/en/2008/06/16369968/india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services-india-post-financial-services-increasing-revenues-india-post-throughbrexpanding-channeling-financial-services http://hdl.handle.net/10986/12914 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank Washington, DC Economic & Sector Work :: Other Financial Sector Study Economic & Sector Work South Asia India |