Romania : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 2. Comparison against Good Practices
The diagnostic review on consumer protection and financial literacy in Romania is the fourth in a World Bank-sponsored pilot program to assess consumer protection and financial literacy in developing and middle-income countries. The objective of th...
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Format: | Policy Note |
Language: | English en_US |
Published: |
Washington, DC
2013
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Online Access: | http://documents.worldbank.org/curated/en/2009/07/16366794/romania-diagnostic-review-consumer-protection-financial-literacy-vol-2-2-comparison-against-good-practices http://hdl.handle.net/10986/12916 |
Summary: | The diagnostic review on consumer
protection and financial literacy in Romania is the fourth
in a World Bank-sponsored pilot program to assess consumer
protection and financial literacy in developing and
middle-income countries. The objective of this review are
three-fold to: (1) refine a set of good practices for
assessing consumer protection and financial literacy,
including financial literacy; (2) conduct a review of the
existing rules and practices in Romania compared to the good
practices; and (3) provide recommendations on ways to
improve consumer protection and financial literacy in
Romania. The diagnostic review was prepared at the request
of National Authority for Consumers Protection (ANPC), whose
request was endorsed by the Ministry of Economy and Finance.
Support was provided by the National Bank of Romania (BNR),
which supervises banks and non-bank credit institutions.
Further assistance was given by supervisory commissions for
securities (CNVM), insurance (CSA) and private pensions
(CSSPP). Volume one notes the importance of consumer
protection and finical literacy, provides statistics on the
size and growth of the retail financial sector in Romania,
describes the EU and Romanian strategies on consumer
protection and financial literacy, and sets out the key
finding and recommendations of the review. Annex one lists
all recommendation in the diagnostic review from both
volumes and notes which recommendations relate to European
Union (EU) Directives or European Commission (EC)
recommendations and which are taken from the good practices
annex two provides two sample consumer protection code: one
for the banking securities, insurance and pensions sectors;
and another for non-bank credit institutions. Annex three
lists the key lawn and institutions related to financial
consumer protection in Romania and annex four indicates
which Romanian laws have incorporated the EU Directives on
financial consumer protection. Volume two provides: (1) a
detailed analysis of the key consumer protection issues in
five segments of financial sector - banking, securities,
insurance, private pensions, and non-bank credit intuitions;
(2) an assessment of the Romanian consumer protection
framework and practices compared to the template of good
practices; and (3) a brief survey of financial literacy
programs worldwide. |
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