Monitoring Performance of Electric Utilities : Indicators and Benchmarking in Sub-Saharan Africa
Performance of electric utilities is essential for the reform of the electricity sector in the Sub-Saharan Africa (SSA) countries. The World Bank is leading a number of initiatives to improve electric utility performance in SSA. The Africa Energy u...
| Main Authors: | , , , , , |
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| Format: | Energy Study |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2013
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2009/01/16338434/sub-saharan-africa-monitoring-performance-electric-utilities-indicators-benchmarking-sub-saharan-africa http://hdl.handle.net/10986/13030 |
| Summary: | Performance of electric utilities is
essential for the reform of the electricity sector in the
Sub-Saharan Africa (SSA) countries. The World Bank is
leading a number of initiatives to improve electric utility
performance in SSA. The Africa Energy unit of the World Bank
recently introduced the Electric Utility Capacity Assistance
Program (EUCAP) for Africa. Among other activities, the
EUCAP aims to collate relevant utility performance data
within the context of the Bank operations, with the dual
objective of assessing the impact of reforms and motivating
utility management to achieve better outcomes. In order to
reach this objective, performance benchmarking approach was
developed. In this approach, benchmarking starts with the
selection of the Key Performance Indices (KPIs) reflecting
major elements of utility day-to-day operations, including
technical, operational and financial. Then a framework to
compare performance of the sector in various countries and
among utilities using these indices is applied. |
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