To Serve the Community or Oneself: The Public Servant's Dilemma

Embezzlement of resources is hampering public service delivery throughout the developing world. Research on this issue is hindered by problems of measurement. To overcome these problems, the authors use an economic experiment to investigate the det...

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Main Authors: Barr, Abigail, Lindelöw, Magnus, Serneels, Pieter
Format: Policy Research Working Paper
Language:English
en_US
Published: World Bank, Washington, D.C. 2013
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2004/01/2892998/serve-community-or-oneself-public-servants-dilemma
http://hdl.handle.net/10986/14195
id okr-10986-14195
recordtype oai_dc
spelling okr-10986-141952021-04-23T14:03:20Z To Serve the Community or Oneself: The Public Servant's Dilemma Barr, Abigail Lindelöw, Magnus Serneels, Pieter EMBEZZLEMENT PUBLIC SERVICE DELIVERY MEASUREMENT SYSTEMS ECONOMIC MODELS CORRUPT PRACTICES PUBLIC SERVANTS MONITORING CRITERIA VOTING ARRANGEMENTS WAGE SETTLEMENTS OBSERVATION PROFESSIONAL STANDARDS NURSING STUDENTS SANCTIONS ELECTIONS ACCOUNTABILITY ADOLESCENCE BANDAGES BRIBERY COMMUNITY MEMBERS COMMUNITY PARTICIPATION CONTRACT ENFORCEMENT CORRUPTION COUNTRY DATA CROWDING DECENTRALIZATION DEMOCRACY ECONOMIC DEVELOPMENT ECONOMIC PERSPECTIVES ECONOMIC REVIEW ECONOMISTS EMPLOYMENT EQUIPMENT ETHICS HEALTH CARE HEALTH CARE PROVIDERS HEALTH CARE SYSTEMS HEALTH ECONOMICS HEALTH OUTCOMES HEALTH PLANNING HEALTH POLICY HEALTH SECTOR HEALTH WORKERS INCOME INSTITUTIONAL ENVIRONMENT LEGAL SYSTEMS LOW INCOME LOW INCOME COUNTRIES MEDICAL CARE MONITORING EFFORT MOTIVATION NGOS NURSING PATIENTS PETTY CORRUPTION POLICY RESEARCH POLITICAL INSTABILITY POLITICAL RIGHTS PRIVATE SECTOR PROBABILITY PROFESSIONS PUBLIC OFFICIALS PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SERVICE DELIVERY RELIGIOUS ORGANIZATIONS TRANSPARENCY UNOFFICIAL ECONOMY URBAN DWELLERS VIOLENCE WELFARE ECONOMICS WORKERS Embezzlement of resources is hampering public service delivery throughout the developing world. Research on this issue is hindered by problems of measurement. To overcome these problems, the authors use an economic experiment to investigate the determinants of corrupt behavior. They focus on three aspects of behavior: 1) Embezzling by public servants. 2) Monitoring effort by designated monitors. 3) Voting by community members when provided with an opportunity to select a monitor. The experiment allows the authors to study the effect of wages, effort observance, rules for monitor assignment, and professional norms. Their experimental subjects are Ethiopian nursing students. The authors find that service providers who earn more embezzle less, although the effect is small. Embezzlement is also lower when observance (associated with the risk of being caught and sanctioned) is high, and when service providers face an elected, rather than a randomly selected monitor. Monitors put more effort into monitoring when they face reelection, and when the public servant receives a higher wage. Communities reelect monitors who put more effort into exposing embezzlement. Framing-whereby players are referred to as "health workers" and "community members" rather than by abstract labels-affects neither mean embezzlement nor mean monitoring effort, but significantly increases the variance in both. This suggests that different types of experimental subjects respond differently to the framing, possibly because they adhere to different norms. 2013-06-26T15:23:30Z 2013-06-26T15:23:30Z 2004-01 http://documents.worldbank.org/curated/en/2004/01/2892998/serve-community-or-oneself-public-servants-dilemma http://hdl.handle.net/10986/14195 English en_US Policy Research Working Paper;No.3187 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, D.C. Publications & Research :: Policy Research Working Paper Publications & Research Africa Ethiopia
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic EMBEZZLEMENT
PUBLIC SERVICE DELIVERY
MEASUREMENT SYSTEMS
ECONOMIC MODELS
CORRUPT PRACTICES
PUBLIC SERVANTS
MONITORING CRITERIA
VOTING ARRANGEMENTS
WAGE SETTLEMENTS
OBSERVATION
PROFESSIONAL STANDARDS
NURSING STUDENTS
SANCTIONS
ELECTIONS
ACCOUNTABILITY
ADOLESCENCE
BANDAGES
BRIBERY
COMMUNITY MEMBERS
COMMUNITY PARTICIPATION
CONTRACT ENFORCEMENT
CORRUPTION
COUNTRY DATA
CROWDING
DECENTRALIZATION
DEMOCRACY
ECONOMIC DEVELOPMENT
ECONOMIC PERSPECTIVES
ECONOMIC REVIEW
ECONOMISTS
EMPLOYMENT
EQUIPMENT
ETHICS
HEALTH CARE
HEALTH CARE PROVIDERS
HEALTH CARE SYSTEMS
HEALTH ECONOMICS
HEALTH OUTCOMES
HEALTH PLANNING
HEALTH POLICY
HEALTH SECTOR
HEALTH WORKERS
INCOME
INSTITUTIONAL ENVIRONMENT
LEGAL SYSTEMS
LOW INCOME
LOW INCOME COUNTRIES
MEDICAL CARE
MONITORING EFFORT
MOTIVATION
NGOS
NURSING
PATIENTS
PETTY CORRUPTION
POLICY RESEARCH
POLITICAL INSTABILITY
POLITICAL RIGHTS
PRIVATE SECTOR
PROBABILITY
PROFESSIONS
PUBLIC OFFICIALS
PUBLIC SECTOR
PUBLIC SECTOR MANAGEMENT
PUBLIC SERVICE DELIVERY
RELIGIOUS ORGANIZATIONS
TRANSPARENCY
UNOFFICIAL ECONOMY
URBAN DWELLERS
VIOLENCE
WELFARE ECONOMICS
WORKERS
spellingShingle EMBEZZLEMENT
PUBLIC SERVICE DELIVERY
MEASUREMENT SYSTEMS
ECONOMIC MODELS
CORRUPT PRACTICES
PUBLIC SERVANTS
MONITORING CRITERIA
VOTING ARRANGEMENTS
WAGE SETTLEMENTS
OBSERVATION
PROFESSIONAL STANDARDS
NURSING STUDENTS
SANCTIONS
ELECTIONS
ACCOUNTABILITY
ADOLESCENCE
BANDAGES
BRIBERY
COMMUNITY MEMBERS
COMMUNITY PARTICIPATION
CONTRACT ENFORCEMENT
CORRUPTION
COUNTRY DATA
CROWDING
DECENTRALIZATION
DEMOCRACY
ECONOMIC DEVELOPMENT
ECONOMIC PERSPECTIVES
ECONOMIC REVIEW
ECONOMISTS
EMPLOYMENT
EQUIPMENT
ETHICS
HEALTH CARE
HEALTH CARE PROVIDERS
HEALTH CARE SYSTEMS
HEALTH ECONOMICS
HEALTH OUTCOMES
HEALTH PLANNING
HEALTH POLICY
HEALTH SECTOR
HEALTH WORKERS
INCOME
INSTITUTIONAL ENVIRONMENT
LEGAL SYSTEMS
LOW INCOME
LOW INCOME COUNTRIES
MEDICAL CARE
MONITORING EFFORT
MOTIVATION
NGOS
NURSING
PATIENTS
PETTY CORRUPTION
POLICY RESEARCH
POLITICAL INSTABILITY
POLITICAL RIGHTS
PRIVATE SECTOR
PROBABILITY
PROFESSIONS
PUBLIC OFFICIALS
PUBLIC SECTOR
PUBLIC SECTOR MANAGEMENT
PUBLIC SERVICE DELIVERY
RELIGIOUS ORGANIZATIONS
TRANSPARENCY
UNOFFICIAL ECONOMY
URBAN DWELLERS
VIOLENCE
WELFARE ECONOMICS
WORKERS
Barr, Abigail
Lindelöw, Magnus
Serneels, Pieter
To Serve the Community or Oneself: The Public Servant's Dilemma
geographic_facet Africa
Ethiopia
relation Policy Research Working Paper;No.3187
description Embezzlement of resources is hampering public service delivery throughout the developing world. Research on this issue is hindered by problems of measurement. To overcome these problems, the authors use an economic experiment to investigate the determinants of corrupt behavior. They focus on three aspects of behavior: 1) Embezzling by public servants. 2) Monitoring effort by designated monitors. 3) Voting by community members when provided with an opportunity to select a monitor. The experiment allows the authors to study the effect of wages, effort observance, rules for monitor assignment, and professional norms. Their experimental subjects are Ethiopian nursing students. The authors find that service providers who earn more embezzle less, although the effect is small. Embezzlement is also lower when observance (associated with the risk of being caught and sanctioned) is high, and when service providers face an elected, rather than a randomly selected monitor. Monitors put more effort into monitoring when they face reelection, and when the public servant receives a higher wage. Communities reelect monitors who put more effort into exposing embezzlement. Framing-whereby players are referred to as "health workers" and "community members" rather than by abstract labels-affects neither mean embezzlement nor mean monitoring effort, but significantly increases the variance in both. This suggests that different types of experimental subjects respond differently to the framing, possibly because they adhere to different norms.
format Publications & Research :: Policy Research Working Paper
author Barr, Abigail
Lindelöw, Magnus
Serneels, Pieter
author_facet Barr, Abigail
Lindelöw, Magnus
Serneels, Pieter
author_sort Barr, Abigail
title To Serve the Community or Oneself: The Public Servant's Dilemma
title_short To Serve the Community or Oneself: The Public Servant's Dilemma
title_full To Serve the Community or Oneself: The Public Servant's Dilemma
title_fullStr To Serve the Community or Oneself: The Public Servant's Dilemma
title_full_unstemmed To Serve the Community or Oneself: The Public Servant's Dilemma
title_sort to serve the community or oneself: the public servant's dilemma
publisher World Bank, Washington, D.C.
publishDate 2013
url http://documents.worldbank.org/curated/en/2004/01/2892998/serve-community-or-oneself-public-servants-dilemma
http://hdl.handle.net/10986/14195
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