Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda
While the importance of corruption as a possible impediment to foreign investment in an international context is now well realized, it is not clear to what extent corruption affects, either directly through bribe-taking or indirectly through inadeq...
| Main Authors: | , |
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| Format: | Policy Research Working Paper |
| Language: | English en_US |
| Published: |
World Bank, Washington, D.C.
2013
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2004/04/3574480/greater-accountability-improve-quality-delivery-public-services-evidence-uganda http://hdl.handle.net/10986/14301 |
| Summary: | While the importance of corruption as a
possible impediment to foreign investment in an
international context is now well realized, it is not clear
to what extent corruption affects, either directly through
bribe-taking or indirectly through inadequate quality of
public services, the level of economic activity by domestic
entrepreneurs. Using a large survey from Uganda, the authors
show that domestic and foreign entrepreneurs, government
officials, and households are unanimous in highlighting the
pervasiveness and importance of corruption. Efforts to
establish institutions to deal with corrupt practices have
not been matched by public education on the proper
procedures. The fact that such lack of knowledge on
procedures to report corruption increases households'
risk of being subject to bribery and significantly reduces
the quality of public service delivery leads the authors to
conclude that improved accountability will be important to
reduce the incidence of corruption and improve delivery of
public services. |
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