Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda
While the importance of corruption as a possible impediment to foreign investment in an international context is now well realized, it is not clear to what extent corruption affects, either directly through bribe-taking or indirectly through inadeq...
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| Format: | Policy Research Working Paper |
| Language: | English en_US |
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World Bank, Washington, D.C.
2013
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| Online Access: | http://documents.worldbank.org/curated/en/2004/04/3574480/greater-accountability-improve-quality-delivery-public-services-evidence-uganda http://hdl.handle.net/10986/14301 |
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okr-10986-143012021-04-23T14:03:20Z Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda Deininger, Klaus Mpuga, Paul ACCOUNTABILITY ADMINISTRATIVE CONTROLS ANTI- CORRUPTION ANTI-CORRUPTION AUTHORITY BRIBERY BRIBES BUREAUCRACY BUSINESS DEVELOPMENT CAPACITY BUILDING CENTRAL GOVERNMENT COMPLAINTS CONSENSUS CORRUPT OFFICIALS CORRUPT PRACTICES CORRUPTION CORRUPTION IN GOVERNMENT CORRUPTION ISSUES CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CRITICAL IMPORTANCE DIRECT INVESTMENT DISTRICTS ECONOMIC ACTIVITY ECONOMIC DEVELOPMENT ECONOMIC GROWTH EDUCATIONAL ATTAINMENT EMBEZZLEMENT ENFORCEMENT MECHANISM ETHICS EXPENDITURE EXTORTION FIGURES FINANCIAL INSTITUTIONS FINANCIAL MARKETS FOREIGN DIRECT INVESTMENT FOREIGN INVESTMENT FOREIGN INVESTORS FRAUD GOOD GOVERNANCE GOVERNANCE ENVIRONMENT GOVERNMENT DEPARTMENT GOVERNMENT DEPARTMENTS GOVERNMENT INSTITUTIONS GOVERNMENT OFFICIALS GOVERNMENT REVENUE GOVERNMENT SPENDING INCOME INCOME DISTRIBUTION INFORMAL ECONOMY INSTITUTIONAL FRAMEWORK INSTITUTIONAL QUALITY INSTITUTIONAL REFORMS INTEGRITY INTERVIEWING INTERVIEWS INVESTMENT CLIMATE JUDICIARY LACK OF TRANSPARENCY LAWS LEGAL SYSTEM LEGITIMACY LOCAL COUNCILS LOCAL GOVERNMENTS MASS MEDIA MINISTERS MINISTRIES OF FINANCE MINISTRY OF FINANCE NATIONAL INTEGRITY NATIONAL LEVEL NATURAL RESOURCES PARLIAMENT POLICY UNCERTAINTY POLITICAL ECONOMY PRIMARY EDUCATION PROPERTY RIGHTS PUBLIC FUNDS PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIALS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SPENDING REGULATORY INTERVENTION REGULATORY INTERVENTIONS REPRESENTATIVES RESOURCE MOBILIZATION SOFT BUDGET CONSTRAINTS TAX BASE TAXATION TRANSPARENCY TRANSPARENT MECHANISMS TRANSPARENT PROCEDURES VILLAGE CORRUPTION BRIBERY PAYOFFS FOREIGN INVESTMENT PUBLIC SERVICES ENTREPRENEURS PUBLIC EDUCATION PUBLIC SERVICE DELIVERY While the importance of corruption as a possible impediment to foreign investment in an international context is now well realized, it is not clear to what extent corruption affects, either directly through bribe-taking or indirectly through inadequate quality of public services, the level of economic activity by domestic entrepreneurs. Using a large survey from Uganda, the authors show that domestic and foreign entrepreneurs, government officials, and households are unanimous in highlighting the pervasiveness and importance of corruption. Efforts to establish institutions to deal with corrupt practices have not been matched by public education on the proper procedures. The fact that such lack of knowledge on procedures to report corruption increases households' risk of being subject to bribery and significantly reduces the quality of public service delivery leads the authors to conclude that improved accountability will be important to reduce the incidence of corruption and improve delivery of public services. 2013-07-01T15:44:29Z 2013-07-01T15:44:29Z 2004-04 http://documents.worldbank.org/curated/en/2004/04/3574480/greater-accountability-improve-quality-delivery-public-services-evidence-uganda http://hdl.handle.net/10986/14301 English en_US Policy Research Working Paper;No.3277 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, D.C. Publications & Research :: Policy Research Working Paper Publications & Research Africa Uganda |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCOUNTABILITY ADMINISTRATIVE CONTROLS ANTI- CORRUPTION ANTI-CORRUPTION AUTHORITY BRIBERY BRIBES BUREAUCRACY BUSINESS DEVELOPMENT CAPACITY BUILDING CENTRAL GOVERNMENT COMPLAINTS CONSENSUS CORRUPT OFFICIALS CORRUPT PRACTICES CORRUPTION CORRUPTION IN GOVERNMENT CORRUPTION ISSUES CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CRITICAL IMPORTANCE DIRECT INVESTMENT DISTRICTS ECONOMIC ACTIVITY ECONOMIC DEVELOPMENT ECONOMIC GROWTH EDUCATIONAL ATTAINMENT EMBEZZLEMENT ENFORCEMENT MECHANISM ETHICS EXPENDITURE EXTORTION FIGURES FINANCIAL INSTITUTIONS FINANCIAL MARKETS FOREIGN DIRECT INVESTMENT FOREIGN INVESTMENT FOREIGN INVESTORS FRAUD GOOD GOVERNANCE GOVERNANCE ENVIRONMENT GOVERNMENT DEPARTMENT GOVERNMENT DEPARTMENTS GOVERNMENT INSTITUTIONS GOVERNMENT OFFICIALS GOVERNMENT REVENUE GOVERNMENT SPENDING INCOME INCOME DISTRIBUTION INFORMAL ECONOMY INSTITUTIONAL FRAMEWORK INSTITUTIONAL QUALITY INSTITUTIONAL REFORMS INTEGRITY INTERVIEWING INTERVIEWS INVESTMENT CLIMATE JUDICIARY LACK OF TRANSPARENCY LAWS LEGAL SYSTEM LEGITIMACY LOCAL COUNCILS LOCAL GOVERNMENTS MASS MEDIA MINISTERS MINISTRIES OF FINANCE MINISTRY OF FINANCE NATIONAL INTEGRITY NATIONAL LEVEL NATURAL RESOURCES PARLIAMENT POLICY UNCERTAINTY POLITICAL ECONOMY PRIMARY EDUCATION PROPERTY RIGHTS PUBLIC FUNDS PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIALS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SPENDING REGULATORY INTERVENTION REGULATORY INTERVENTIONS REPRESENTATIVES RESOURCE MOBILIZATION SOFT BUDGET CONSTRAINTS TAX BASE TAXATION TRANSPARENCY TRANSPARENT MECHANISMS TRANSPARENT PROCEDURES VILLAGE CORRUPTION BRIBERY PAYOFFS FOREIGN INVESTMENT PUBLIC SERVICES ENTREPRENEURS PUBLIC EDUCATION PUBLIC SERVICE DELIVERY |
| spellingShingle |
ACCOUNTABILITY ADMINISTRATIVE CONTROLS ANTI- CORRUPTION ANTI-CORRUPTION AUTHORITY BRIBERY BRIBES BUREAUCRACY BUSINESS DEVELOPMENT CAPACITY BUILDING CENTRAL GOVERNMENT COMPLAINTS CONSENSUS CORRUPT OFFICIALS CORRUPT PRACTICES CORRUPTION CORRUPTION IN GOVERNMENT CORRUPTION ISSUES CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CRITICAL IMPORTANCE DIRECT INVESTMENT DISTRICTS ECONOMIC ACTIVITY ECONOMIC DEVELOPMENT ECONOMIC GROWTH EDUCATIONAL ATTAINMENT EMBEZZLEMENT ENFORCEMENT MECHANISM ETHICS EXPENDITURE EXTORTION FIGURES FINANCIAL INSTITUTIONS FINANCIAL MARKETS FOREIGN DIRECT INVESTMENT FOREIGN INVESTMENT FOREIGN INVESTORS FRAUD GOOD GOVERNANCE GOVERNANCE ENVIRONMENT GOVERNMENT DEPARTMENT GOVERNMENT DEPARTMENTS GOVERNMENT INSTITUTIONS GOVERNMENT OFFICIALS GOVERNMENT REVENUE GOVERNMENT SPENDING INCOME INCOME DISTRIBUTION INFORMAL ECONOMY INSTITUTIONAL FRAMEWORK INSTITUTIONAL QUALITY INSTITUTIONAL REFORMS INTEGRITY INTERVIEWING INTERVIEWS INVESTMENT CLIMATE JUDICIARY LACK OF TRANSPARENCY LAWS LEGAL SYSTEM LEGITIMACY LOCAL COUNCILS LOCAL GOVERNMENTS MASS MEDIA MINISTERS MINISTRIES OF FINANCE MINISTRY OF FINANCE NATIONAL INTEGRITY NATIONAL LEVEL NATURAL RESOURCES PARLIAMENT POLICY UNCERTAINTY POLITICAL ECONOMY PRIMARY EDUCATION PROPERTY RIGHTS PUBLIC FUNDS PUBLIC INSTITUTIONS PUBLIC INVESTMENT PUBLIC OFFICIALS PUBLIC SECTOR PUBLIC SERVICE PUBLIC SERVICE DELIVERY PUBLIC SERVICE PROVISION PUBLIC SPENDING REGULATORY INTERVENTION REGULATORY INTERVENTIONS REPRESENTATIVES RESOURCE MOBILIZATION SOFT BUDGET CONSTRAINTS TAX BASE TAXATION TRANSPARENCY TRANSPARENT MECHANISMS TRANSPARENT PROCEDURES VILLAGE CORRUPTION BRIBERY PAYOFFS FOREIGN INVESTMENT PUBLIC SERVICES ENTREPRENEURS PUBLIC EDUCATION PUBLIC SERVICE DELIVERY Deininger, Klaus Mpuga, Paul Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda |
| geographic_facet |
Africa Uganda |
| relation |
Policy Research Working Paper;No.3277 |
| description |
While the importance of corruption as a
possible impediment to foreign investment in an
international context is now well realized, it is not clear
to what extent corruption affects, either directly through
bribe-taking or indirectly through inadequate quality of
public services, the level of economic activity by domestic
entrepreneurs. Using a large survey from Uganda, the authors
show that domestic and foreign entrepreneurs, government
officials, and households are unanimous in highlighting the
pervasiveness and importance of corruption. Efforts to
establish institutions to deal with corrupt practices have
not been matched by public education on the proper
procedures. The fact that such lack of knowledge on
procedures to report corruption increases households'
risk of being subject to bribery and significantly reduces
the quality of public service delivery leads the authors to
conclude that improved accountability will be important to
reduce the incidence of corruption and improve delivery of
public services. |
| format |
Publications & Research :: Policy Research Working Paper |
| author |
Deininger, Klaus Mpuga, Paul |
| author_facet |
Deininger, Klaus Mpuga, Paul |
| author_sort |
Deininger, Klaus |
| title |
Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda |
| title_short |
Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda |
| title_full |
Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda |
| title_fullStr |
Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda |
| title_full_unstemmed |
Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda |
| title_sort |
does greater accountability improve the quality of delivery of public services? evidence from uganda |
| publisher |
World Bank, Washington, D.C. |
| publishDate |
2013 |
| url |
http://documents.worldbank.org/curated/en/2004/04/3574480/greater-accountability-improve-quality-delivery-public-services-evidence-uganda http://hdl.handle.net/10986/14301 |
| _version_ |
1764430174828363776 |