Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities

Information and communication technology (ICT) has grown as a sector and now employs millions of people worldwide. The proliferation of ICTs has also helped digitize how people find and do work. The world will need to create over 600 million jobs b...

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Bibliographic Details
Main Authors:	Raja, Siddhartha, Imaizumi, Saori, Kelly, Tim, Narimatsu, Junko, Paradi-Guilford, Cecilia
Format:	Working Paper
Language:	English en_US
Published:	World Bank, Washington, DC 2013
Subjects:	ACCESS TO EDUCATION ACCESS TO TECHNOLOGY ADOPTION OF TECHNOLOGY ADVERTISEMENTS ADVERTISING ANIMATION APPLICATION DEVELOPMENT AUTOMATION AVERAGE WAGE BASIC BLOG BROADBAND BUSINESS CLIMATE BUSINESS CYCLE BUSINESS LEAD BUSINESS MODELS BUSINESS OPERATIONS BUSINESS PROCESS BUSINESS PROCESSES BUSINESS-TO-BUSINESS BUSINESS-TO-BUSINESS TRANSACTIONS BUSINESSES BUYER CALL CENTER CALL CENTERS COLLEGE-EDUCATED WORKERS COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPUTER PRICES COMPUTER SYSTEMS COMPUTERS CONNECTIVITY CONSUMER GOODS CONTINGENT WORKERS COPYRIGHT CORE OPERATIONS CREATING JOBS CREDIT CARD CREDIT CARD TRANSACTIONS CUSTOMER SERVICE DATA CENTERS DATA ENTRY DATA INTEGRITY DATA PROCESSING DIGITAL DIGITAL DATA DIGITAL DIVIDE DIGITAL SERVICES DIGITAL TECHNOLOGIES DIGITIZATION DIGITIZATION OF BUSINESS DISPLACEMENT DISPUTE RESOLUTION DISTRIBUTION SYSTEM DRIVERS E-BUSINESS E-BUSINESS SOLUTIONS E-COMMERCE E-GOVERNMENT E-MAIL ECONOMIC ACTIVITIES ECONOMIC ACTIVITY ELECTRICITY EMPLOYMENT EMPLOYMENT EFFECTS EMPLOYMENT GROWTH EMPLOYMENT IMPACT EMPLOYMENT IMPACTS EMPLOYMENT OPPORTUNITIES EMPLOYMENT SERVICES ENABLING ENVIRONMENT ENTRY BARRIERS EQUIPMENT FINANCIAL SERVICES FINANCIAL SYSTEMS FINANCIAL TRANSACTIONS FINDING EMPLOYMENT FINDING JOBS FINDING WORK FUNCTIONALITIES GLOBAL ECONOMY GLOBAL MARKET GLOBAL MARKETS GLOBALIZATION GROWTH PATH GROWTH STRATEGIES HARDWARE HEALTH INSURANCE HUMAN CAPITAL ICT IMAGES INCOME EARNING INFORMAL SECTOR INFORMATION GAPS INFORMATION SOCIETY INFORMATION TECHNOLOGY INNOVATION INNOVATIONS INTERFACES INTERNATIONAL BUSINESS INTERNATIONAL TELECOMMUNICATION INTERNATIONAL TELECOMMUNICATIONS INTERNET SERVICE PROVIDERS IT SERVICES JOB CREATION JOB LOSSES JOB OFFERS JOB SEARCH JOB SEARCH PROCESS JOB SEARCHES JOB SECURITY JOB SEEKERS JOB SKILLS JOB VACANCIES JOBS KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS LABOR COSTS LABOR FORCE LABOR MARKET LABOR MARKETS LABOR MOBILITY LABOR PRODUCTIVITY LABOR REGULATIONS LICENSES LIMITED ACCESS LOCAL LABOR MARKETS LONG-TERM EMPLOYMENT LONG-TERM EMPLOYMENT IMPACT LOW EMPLOYMENT MANPOWER MANUFACTURING MARKET DEMANDS MARKET RESEARCH MARKETING MARKETPLACES MATERIAL MEDIUM ENTERPRISES MESSAGING MINIMUM WAGE MOBILE APPLICATION MOBILE APPLICATIONS MOBILE DEVICES MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES NETWORKS OLDER WORKERS ONLINE DISCUSSIONS ONLINE RETAILER ONLINE TRAINING ONLINE TRANSACTIONS OUTSOURCING PAYMENT SYSTEMS PDF PEER-TO-PEER PEOPLE WITH DISABILITIES PERSONAL COMPUTER PHOTO PRIMARY SOURCE PRIVATE EMPLOYMENT PRIVATE PROVISION PRIVATE SECTORS PRODUCTIVITY PRODUCTIVITY GAINS PRODUCTIVITY GROWTH PRODUCTIVITY IMPROVEMENTS QUALITY MANAGEMENT QUERIES R&D RADIO REGULATORY SYSTEMS RESULT RESULTS RETIREMENT RSS SALES CHANNEL SEARCH SEARCHES SEMICONDUCTOR SERVER SERVER CONSOLIDATION SERVICE SECTOR SILICON SKILLED EMPLOYEES SKILLED LABOR SKILLED WORKERS SKILLED WORKFORCE SKILLS DEVELOPMENT SMART PHONES SOCIAL SERVICES SOFTWARE DEVELOPMENT SOFTWARE PROGRAM SOFTWARE PROGRAMMING SUPPLY CHAIN SUPPLY CHAINS SYSTEMS INTEGRATION TECHNOLOGICAL ADVANCES TELECOMMUNICATION TELECOMMUNICATIONS TELECOMMUNICATIONS COMPANIES TELECOMMUNICATIONS COMPANY TELECOMMUNICATIONS NETWORKS TELEPHONE TELEPHONE SERVICES TEMPORARY EMPLOYMENT TOTAL EMPLOYMENT TRADITIONAL BUSINESS TRAINING PROGRAMS TRANSACTION TRANSLATION TRANSPORT SYSTEMS TURNAROUND TIME UNEMPLOYED UNEMPLOYMENT USER USERS USES VALUE CHAINS VERIFICATION VIDEO VIRTUAL ORGANIZATION WEB WEB PROGRAMMING WEB SERVICE WEB SITES WIRELESS WIRELESS TECHNOLOGIES WORK EXPERIENCE WORKER WORKERS
Online Access:	http://documents.worldbank.org/curated/en/2013/09/18221189/connecting-work-information-communication-technologies-help-expand-employment-opportunities http://hdl.handle.net/10986/16243

Description
Summary:	Information and communication technology (ICT) has grown as a sector and now employs millions of people worldwide. The proliferation of ICTs has also helped digitize how people find and do work. The world will need to create over 600 million jobs by 2030 for unemployment to remain at current levels. ICT-enabled employment may help address some of this problem both by creating jobs in the ICT sector and by helping to make labor markets more inclusive, innovative, flexible, and transparent. What can governments do to prepare for these changes and maximize employment opportunities? This paper is a first step in an effort by the World Bank to understand how ICTs are shaping, changing, and transforming labor markets. It explores how governments and other stakeholders might respond to leverage the growth of ICTs to help increase employment opportunities. This paper is structured as follows: section 1 serves as an introduction; section 2 defines the scope, focusing on the types of employment opportunities due to ICT as a sector and as a tool; section 3 considers the impact of the ICT sector on software programming, IT services, and telecommunications; section 4 describes how ICTs as tools empower and include more workers in labor markets; section 5 analyzes the challenges and risks that appear alongside these opportunities; section 6 discusses human capital, infrastructure, financial, regulatory, and social systems that will enable ICT in employment; and section 7 identifies strategic themes for governments to consider as they maximize the gains from ICT's increasing role in the world of work.

Connecting to Work : How Information and Communication Technologies Could Help Expand Employment Opportunities

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