APA (7th ed.) Citation

Gramckow, H. P., & Nussenblatt, V. (2014). Case Flow Management: Key Principles and the Systems to Support Them. World Bank, Washington, DC.

Chicago Style (17th ed.) Citation

Gramckow, Heike P., and Valerie Nussenblatt. Case Flow Management: Key Principles and the Systems to Support Them. World Bank, Washington, DC, 2014.

MLA (8th ed.) Citation

Gramckow, Heike P., and Valerie Nussenblatt. Case Flow Management: Key Principles and the Systems to Support Them. World Bank, Washington, DC, 2014.

Warning: These citations may not always be 100% accurate.