Case Flow Management : Key Principles and the Systems to Support Them
It has become increasingly clear that courts across the globe must do more to better organize and manage their caseload and that automation alone is not the answer. In response to this need, case flow management has emerged to become the central me...
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| Format: | Working Paper |
| Language: | English en_US |
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World Bank, Washington, DC
2014
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| Online Access: | http://documents.worldbank.org/curated/en/2013/01/18278417/case-flow-management-key-principles-systems-support http://hdl.handle.net/10986/16676 |
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okr-10986-16676 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCESS TO JUSTICE ACCOUNTS RECEIVABLE ADMINISTRATION SUPPORT ADMINISTRATIVE PROCESSES ALTERNATIVE DISPUTE RESOLUTION ARCHIVE AUCTIONS AUTOMATIC NOTIFICATIONS AUTOMATION BANKRUPTCY BASIC BENCHMARK BUSINESS PROCESSES CAPABILITIES CASE BACKLOGS CASE HISTORIES CASE HISTORY CASE MANAGEMENT CASE MANAGEMENT TECHNIQUES CIVIL LAW CODES COMMERCIAL COURTS COMMON LAW COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPONENTS COMPUTER SYSTEMS COMPUTERIZATION COMPUTERS CONNECTIVITY CONTENT MANAGEMENT CONTENT MANAGEMENT SOFTWARE CONTENTS CONTROL SYSTEM CORRUPTION COURT COURT ADMINISTRATION COURT CASE MANAGEMENT COURT DECISIONS COURT JUDGMENTS COURT MANAGEMENT COURT OPERATIONS COURT PROCESS COURTS CRIMINAL CRIMINAL JUSTICE DATA ELEMENTS DATA ENTRY DATA MANAGEMENT DATA SECURITY DESCRIPTION DIGITAL DISCLOSURE DISMISSAL DISPUTE RESOLUTION DOCUMENT MANAGEMENT DOMESTIC VIOLENCE ELECTRICITY ELECTRONIC DATA ELECTRONIC DATA MANAGEMENT ELECTRONIC DOCUMENT ELECTRONIC DOCUMENTS ELECTRONIC FILING ELECTRONIC FORM ELECTRONIC LIBRARY EMPOWERMENT END-USER ENGINEERING ENTRIES FILINGS FINANCIAL MANAGEMENT FINANCIAL RESOURCES FUNCTIONALITIES HARD COPY HARDWARE HUMAN RESOURCE HUMAN RESOURCE CAPACITIES ICT IMAGING INDEX CARDS INDEXING INFORMATION AND COMMUNICATION TECHNOLOGIES INFORMATION DISSEMINATION INFORMATION EXCHANGE INFORMATION EXCHANGES INFORMATION NEEDS INFORMATION PORTALS INFORMATION SERVICES INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INFORMATION TRANSFER INSTANT ACCESS INTERCONNECTIVITY JAIL JUDGE JUDGES JUDICIAL SYSTEM JUDICIAL SYSTEMS JURISPRUDENCE JUSTICE JUVENILE OFFENDERS KIOSKS KNOWLEDGE MANAGEMENT LAWYERS LEGAL FRAMEWORK LEGAL INFORMATION LEGAL INSTITUTIONS LEGAL RESEARCH LEGAL STATUS LEGAL SYSTEM LEGISLATION MAINTENANCE COSTS MANAGEMENT INFORMATION MANAGEMENT SOFTWARE MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MANUSCRIPT MANUSCRIPTS MATERIAL MEDIA MEDIATION MONITORS OFFENDERS OPEN SOURCE SOFTWARE PAPER DOCUMENTS PHOTOS PORTALS PRIVACY PRIVACY POLICIES PROCUREMENT PRODUCTIVITY PROGRAMMING PROPRIETARY SOFTWARE PROPRIETARY SYSTEMS PROSECUTORS REGISTERS REGISTRY RELATIONAL DATABASE RELIABILITY REPOSITORY RESULT RESULTS RULE OF LAW SCANNING SEARCH SEARCHES SERVER SIMULATION SMALL CLAIMS COURTS SOFTWARE APPLICATIONS SOFTWARE COMPANY SOFTWARE PACKAGES SOFTWARE PROGRAMS SOFTWARE SOLUTION SOFTWARE SOLUTIONS SOFTWARE SYSTEM SOFTWARE VENDORS SOURCE CODE SUPPORT STAFF SYSTEM SOFTWARE TECHNICAL ISSUES TELEPHONE TERMINOLOGY TRACKING SYSTEM TRACKING SYSTEMS USE OF INFORMATION USER GROUP USERS VIDEO WEBSITE WILL WORKFLOW MANAGEMENT |
| spellingShingle |
ACCESS TO JUSTICE ACCOUNTS RECEIVABLE ADMINISTRATION SUPPORT ADMINISTRATIVE PROCESSES ALTERNATIVE DISPUTE RESOLUTION ARCHIVE AUCTIONS AUTOMATIC NOTIFICATIONS AUTOMATION BANKRUPTCY BASIC BENCHMARK BUSINESS PROCESSES CAPABILITIES CASE BACKLOGS CASE HISTORIES CASE HISTORY CASE MANAGEMENT CASE MANAGEMENT TECHNIQUES CIVIL LAW CODES COMMERCIAL COURTS COMMON LAW COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPONENTS COMPUTER SYSTEMS COMPUTERIZATION COMPUTERS CONNECTIVITY CONTENT MANAGEMENT CONTENT MANAGEMENT SOFTWARE CONTENTS CONTROL SYSTEM CORRUPTION COURT COURT ADMINISTRATION COURT CASE MANAGEMENT COURT DECISIONS COURT JUDGMENTS COURT MANAGEMENT COURT OPERATIONS COURT PROCESS COURTS CRIMINAL CRIMINAL JUSTICE DATA ELEMENTS DATA ENTRY DATA MANAGEMENT DATA SECURITY DESCRIPTION DIGITAL DISCLOSURE DISMISSAL DISPUTE RESOLUTION DOCUMENT MANAGEMENT DOMESTIC VIOLENCE ELECTRICITY ELECTRONIC DATA ELECTRONIC DATA MANAGEMENT ELECTRONIC DOCUMENT ELECTRONIC DOCUMENTS ELECTRONIC FILING ELECTRONIC FORM ELECTRONIC LIBRARY EMPOWERMENT END-USER ENGINEERING ENTRIES FILINGS FINANCIAL MANAGEMENT FINANCIAL RESOURCES FUNCTIONALITIES HARD COPY HARDWARE HUMAN RESOURCE HUMAN RESOURCE CAPACITIES ICT IMAGING INDEX CARDS INDEXING INFORMATION AND COMMUNICATION TECHNOLOGIES INFORMATION DISSEMINATION INFORMATION EXCHANGE INFORMATION EXCHANGES INFORMATION NEEDS INFORMATION PORTALS INFORMATION SERVICES INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INFORMATION TRANSFER INSTANT ACCESS INTERCONNECTIVITY JAIL JUDGE JUDGES JUDICIAL SYSTEM JUDICIAL SYSTEMS JURISPRUDENCE JUSTICE JUVENILE OFFENDERS KIOSKS KNOWLEDGE MANAGEMENT LAWYERS LEGAL FRAMEWORK LEGAL INFORMATION LEGAL INSTITUTIONS LEGAL RESEARCH LEGAL STATUS LEGAL SYSTEM LEGISLATION MAINTENANCE COSTS MANAGEMENT INFORMATION MANAGEMENT SOFTWARE MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MANUSCRIPT MANUSCRIPTS MATERIAL MEDIA MEDIATION MONITORS OFFENDERS OPEN SOURCE SOFTWARE PAPER DOCUMENTS PHOTOS PORTALS PRIVACY PRIVACY POLICIES PROCUREMENT PRODUCTIVITY PROGRAMMING PROPRIETARY SOFTWARE PROPRIETARY SYSTEMS PROSECUTORS REGISTERS REGISTRY RELATIONAL DATABASE RELIABILITY REPOSITORY RESULT RESULTS RULE OF LAW SCANNING SEARCH SEARCHES SERVER SIMULATION SMALL CLAIMS COURTS SOFTWARE APPLICATIONS SOFTWARE COMPANY SOFTWARE PACKAGES SOFTWARE PROGRAMS SOFTWARE SOLUTION SOFTWARE SOLUTIONS SOFTWARE SYSTEM SOFTWARE VENDORS SOURCE CODE SUPPORT STAFF SYSTEM SOFTWARE TECHNICAL ISSUES TELEPHONE TERMINOLOGY TRACKING SYSTEM TRACKING SYSTEMS USE OF INFORMATION USER GROUP USERS VIDEO WEBSITE WILL WORKFLOW MANAGEMENT Gramckow, Heike P. Nussenblatt, Valerie Case Flow Management : Key Principles and the Systems to Support Them |
| relation |
Justice and development working paper series;no. 23 |
| description |
It has become increasingly clear that
courts across the globe must do more to better organize and
manage their caseload and that automation alone is not the
answer. In response to this need, case flow management has
emerged to become the central method of promoting greater
court responsibility and accountability for efficient case
processing. For over thirty years court case management
concepts have evolved, starting in the United States (U.S.),
spreading to other industrialized common law countries
initially. Yet, for many judicial systems, the concept,
techniques, and supporting systems of case flow management
are still relatively new ideas that need to be more fully
understood. This paper helps develop a basic understanding
of case flow management by defining the concept, outlining
the various techniques used, presenting in general the
different case management information systems that support
those techniques, and outlining the core steps a judicial
system can take to plan for, select, and implement case
management software. The aim is to provide an introduction
for assisting judiciaries in developing a case flow
management approach that works best in their own
environment. This paper is organized as follows: chapter one
gives introduction; chapter two answers the question to what
is case flow management within a court environment?; chapter
three answers what are case management information systems?;
chapter four focuses on planning for, selecting, and
implementing new case management software; and chapter five
gives conclusions. |
| format |
Publications & Research :: Working Paper |
| author |
Gramckow, Heike P. Nussenblatt, Valerie |
| author_facet |
Gramckow, Heike P. Nussenblatt, Valerie |
| author_sort |
Gramckow, Heike P. |
| title |
Case Flow Management : Key Principles and the Systems to Support Them |
| title_short |
Case Flow Management : Key Principles and the Systems to Support Them |
| title_full |
Case Flow Management : Key Principles and the Systems to Support Them |
| title_fullStr |
Case Flow Management : Key Principles and the Systems to Support Them |
| title_full_unstemmed |
Case Flow Management : Key Principles and the Systems to Support Them |
| title_sort |
case flow management : key principles and the systems to support them |
| publisher |
World Bank, Washington, DC |
| publishDate |
2014 |
| url |
http://documents.worldbank.org/curated/en/2013/01/18278417/case-flow-management-key-principles-systems-support http://hdl.handle.net/10986/16676 |
| _version_ |
1764433663578079232 |
| spelling |
okr-10986-166762021-04-23T14:03:30Z Case Flow Management : Key Principles and the Systems to Support Them Gramckow, Heike P. Nussenblatt, Valerie ACCESS TO JUSTICE ACCOUNTS RECEIVABLE ADMINISTRATION SUPPORT ADMINISTRATIVE PROCESSES ALTERNATIVE DISPUTE RESOLUTION ARCHIVE AUCTIONS AUTOMATIC NOTIFICATIONS AUTOMATION BANKRUPTCY BASIC BENCHMARK BUSINESS PROCESSES CAPABILITIES CASE BACKLOGS CASE HISTORIES CASE HISTORY CASE MANAGEMENT CASE MANAGEMENT TECHNIQUES CIVIL LAW CODES COMMERCIAL COURTS COMMON LAW COMMUNICATION TECHNOLOGIES COMPETITIVENESS COMPONENTS COMPUTER SYSTEMS COMPUTERIZATION COMPUTERS CONNECTIVITY CONTENT MANAGEMENT CONTENT MANAGEMENT SOFTWARE CONTENTS CONTROL SYSTEM CORRUPTION COURT COURT ADMINISTRATION COURT CASE MANAGEMENT COURT DECISIONS COURT JUDGMENTS COURT MANAGEMENT COURT OPERATIONS COURT PROCESS COURTS CRIMINAL CRIMINAL JUSTICE DATA ELEMENTS DATA ENTRY DATA MANAGEMENT DATA SECURITY DESCRIPTION DIGITAL DISCLOSURE DISMISSAL DISPUTE RESOLUTION DOCUMENT MANAGEMENT DOMESTIC VIOLENCE E-MAIL ELECTRICITY ELECTRONIC DATA ELECTRONIC DATA MANAGEMENT ELECTRONIC DOCUMENT ELECTRONIC DOCUMENTS ELECTRONIC FILING ELECTRONIC FORM ELECTRONIC LIBRARY EMPOWERMENT END-USER ENGINEERING ENTRIES FILINGS FINANCIAL MANAGEMENT FINANCIAL RESOURCES FUNCTIONALITIES HARD COPY HARDWARE HUMAN RESOURCE HUMAN RESOURCE CAPACITIES ICT IMAGING INDEX CARDS INDEXING INFORMATION AND COMMUNICATION TECHNOLOGIES INFORMATION DISSEMINATION INFORMATION EXCHANGE INFORMATION EXCHANGES INFORMATION NEEDS INFORMATION PORTALS INFORMATION SERVICES INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INFORMATION TRANSFER INSTANT ACCESS INTERCONNECTIVITY JAIL JUDGE JUDGES JUDICIAL SYSTEM JUDICIAL SYSTEMS JURISPRUDENCE JUSTICE JUVENILE OFFENDERS KIOSKS KNOWLEDGE MANAGEMENT LAWYERS LEGAL FRAMEWORK LEGAL INFORMATION LEGAL INSTITUTIONS LEGAL RESEARCH LEGAL STATUS LEGAL SYSTEM LEGISLATION MAINTENANCE COSTS MANAGEMENT INFORMATION MANAGEMENT SOFTWARE MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MANUSCRIPT MANUSCRIPTS MATERIAL MEDIA MEDIATION MONITORS OFFENDERS OPEN SOURCE SOFTWARE PAPER DOCUMENTS PHOTOS PORTALS PRIVACY PRIVACY POLICIES PROCUREMENT PRODUCTIVITY PROGRAMMING PROPRIETARY SOFTWARE PROPRIETARY SYSTEMS PROSECUTORS REGISTERS REGISTRY RELATIONAL DATABASE RELIABILITY REPOSITORY RESULT RESULTS RULE OF LAW SCANNING SEARCH SEARCHES SERVER SIMULATION SMALL CLAIMS COURTS SOFTWARE APPLICATIONS SOFTWARE COMPANY SOFTWARE PACKAGES SOFTWARE PROGRAMS SOFTWARE SOLUTION SOFTWARE SOLUTIONS SOFTWARE SYSTEM SOFTWARE VENDORS SOURCE CODE SUPPORT STAFF SYSTEM SOFTWARE TECHNICAL ISSUES TELEPHONE TERMINOLOGY TRACKING SYSTEM TRACKING SYSTEMS USE OF INFORMATION USER GROUP USERS VIDEO WEBSITE WILL WORKFLOW MANAGEMENT It has become increasingly clear that courts across the globe must do more to better organize and manage their caseload and that automation alone is not the answer. In response to this need, case flow management has emerged to become the central method of promoting greater court responsibility and accountability for efficient case processing. For over thirty years court case management concepts have evolved, starting in the United States (U.S.), spreading to other industrialized common law countries initially. Yet, for many judicial systems, the concept, techniques, and supporting systems of case flow management are still relatively new ideas that need to be more fully understood. This paper helps develop a basic understanding of case flow management by defining the concept, outlining the various techniques used, presenting in general the different case management information systems that support those techniques, and outlining the core steps a judicial system can take to plan for, select, and implement case management software. The aim is to provide an introduction for assisting judiciaries in developing a case flow management approach that works best in their own environment. This paper is organized as follows: chapter one gives introduction; chapter two answers the question to what is case flow management within a court environment?; chapter three answers what are case management information systems?; chapter four focuses on planning for, selecting, and implementing new case management software; and chapter five gives conclusions. 2014-01-29T19:01:35Z 2014-01-29T19:01:35Z 2013-01 http://documents.worldbank.org/curated/en/2013/01/18278417/case-flow-management-key-principles-systems-support http://hdl.handle.net/10986/16676 English en_US Justice and development working paper series;no. 23 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research |