Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal

In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government&...

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Main Authors: Brocklehurst, Clarissa, Janssens, Jan G.
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2014
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal
http://hdl.handle.net/10986/17231
id okr-10986-17231
recordtype oai_dc
spelling okr-10986-172312021-04-23T14:03:36Z Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal Brocklehurst, Clarissa Janssens, Jan G. AGRICULTURE BANKS BIDDING BILATERAL AID BOREHOLES CHLORIDE CIVIL SERVICE CONSTRUCTION DEREGULATION DRINKING WATER DRINKING WATER QUALITY DROUGHTS ECONOMIC DEVELOPMENT ECONOMIC PROBLEMS ENVIRONMENTAL RESOURCES EQUILIBRIUM EXPENDITURES EXPLOITATION EXPORT GAME THEORY GROUNDWATER INCOME INFRASTRUCTURE SERVICES PHOSPHATE PIPED WATER PIPES POLICY MAKERS POVERTY ALLEVIATION PRIVATE SECTOR PRODUCTIVITY PUBLIC SERVICES QUALITY OF WATER REGULATORY FRAMEWORK RESOURCES MANAGEMENT SAFE WATER SAHEL SANITATION SERVICE AREA SERVICE DELIVERY SUPPLIERS SURFACE WATER SURFACE WATER SOURCES THE GAMBIA URBAN AREAS URBAN CENTERS URBAN WATER WATER DEMAND WATER DISTRIBUTION WATER METERS WATER QUALITY WATER SERVICES WATER SHORTAGES WATER SUPPLY WATER SUPPLY SYSTEMS WATER SYSTEM WATER TREATMENT WATER UTILITIES In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government's name and had a mandate to manage the sector. The distribution and production was delegated to a separate entity, and a private operator was engaged to run the system. Eight years later, these reforms have resulted in significantly better services and financial health for the sector. There has been a 20 percent increase in the amount of water supplied, and the number of customers connected has increased by 35 percent. Consumers experience better service delivery in terms of response time to complaints, hours of service, and water quality. The utility is better run, with lower water losses and higher bill recovery. Both the private operating company and the state asset-holding company are healthy organizations, and their working relationship is good. 2014-03-10T22:41:50Z 2014-03-10T22:41:50Z 2004-01 http://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal http://hdl.handle.net/10986/17231 English en_US Water Supply and Sanitation Sector Board discussion paper series;no. 1 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research Africa Senegal
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic AGRICULTURE
BANKS
BIDDING
BILATERAL AID
BOREHOLES
CHLORIDE
CIVIL SERVICE
CONSTRUCTION
DEREGULATION
DRINKING WATER
DRINKING WATER QUALITY
DROUGHTS
ECONOMIC DEVELOPMENT
ECONOMIC PROBLEMS
ENVIRONMENTAL RESOURCES
EQUILIBRIUM
EXPENDITURES
EXPLOITATION
EXPORT
GAME THEORY
GROUNDWATER
INCOME
INFRASTRUCTURE SERVICES
PHOSPHATE
PIPED WATER
PIPES
POLICY MAKERS
POVERTY ALLEVIATION
PRIVATE SECTOR
PRODUCTIVITY
PUBLIC SERVICES
QUALITY OF WATER
REGULATORY FRAMEWORK
RESOURCES MANAGEMENT
SAFE WATER
SAHEL
SANITATION
SERVICE AREA
SERVICE DELIVERY
SUPPLIERS
SURFACE WATER
SURFACE WATER SOURCES
THE GAMBIA
URBAN AREAS
URBAN CENTERS
URBAN WATER
WATER DEMAND
WATER DISTRIBUTION
WATER METERS
WATER QUALITY
WATER SERVICES
WATER SHORTAGES
WATER SUPPLY
WATER SUPPLY SYSTEMS
WATER SYSTEM
WATER TREATMENT
WATER UTILITIES
spellingShingle AGRICULTURE
BANKS
BIDDING
BILATERAL AID
BOREHOLES
CHLORIDE
CIVIL SERVICE
CONSTRUCTION
DEREGULATION
DRINKING WATER
DRINKING WATER QUALITY
DROUGHTS
ECONOMIC DEVELOPMENT
ECONOMIC PROBLEMS
ENVIRONMENTAL RESOURCES
EQUILIBRIUM
EXPENDITURES
EXPLOITATION
EXPORT
GAME THEORY
GROUNDWATER
INCOME
INFRASTRUCTURE SERVICES
PHOSPHATE
PIPED WATER
PIPES
POLICY MAKERS
POVERTY ALLEVIATION
PRIVATE SECTOR
PRODUCTIVITY
PUBLIC SERVICES
QUALITY OF WATER
REGULATORY FRAMEWORK
RESOURCES MANAGEMENT
SAFE WATER
SAHEL
SANITATION
SERVICE AREA
SERVICE DELIVERY
SUPPLIERS
SURFACE WATER
SURFACE WATER SOURCES
THE GAMBIA
URBAN AREAS
URBAN CENTERS
URBAN WATER
WATER DEMAND
WATER DISTRIBUTION
WATER METERS
WATER QUALITY
WATER SERVICES
WATER SHORTAGES
WATER SUPPLY
WATER SUPPLY SYSTEMS
WATER SYSTEM
WATER TREATMENT
WATER UTILITIES
Brocklehurst, Clarissa
Janssens, Jan G.
Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
geographic_facet Africa
Senegal
relation Water Supply and Sanitation Sector Board discussion paper series;no. 1
description In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government's name and had a mandate to manage the sector. The distribution and production was delegated to a separate entity, and a private operator was engaged to run the system. Eight years later, these reforms have resulted in significantly better services and financial health for the sector. There has been a 20 percent increase in the amount of water supplied, and the number of customers connected has increased by 35 percent. Consumers experience better service delivery in terms of response time to complaints, hours of service, and water quality. The utility is better run, with lower water losses and higher bill recovery. Both the private operating company and the state asset-holding company are healthy organizations, and their working relationship is good.
format Publications & Research :: Working Paper
author Brocklehurst, Clarissa
Janssens, Jan G.
author_facet Brocklehurst, Clarissa
Janssens, Jan G.
author_sort Brocklehurst, Clarissa
title Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
title_short Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
title_full Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
title_fullStr Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
title_full_unstemmed Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
title_sort innovative contracts, sound relationships : urban water sector reform in senegal
publisher World Bank, Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal
http://hdl.handle.net/10986/17231
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