Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal
In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government&...
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okr-10986-172312021-04-23T14:03:36Z Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal Brocklehurst, Clarissa Janssens, Jan G. AGRICULTURE BANKS BIDDING BILATERAL AID BOREHOLES CHLORIDE CIVIL SERVICE CONSTRUCTION DEREGULATION DRINKING WATER DRINKING WATER QUALITY DROUGHTS ECONOMIC DEVELOPMENT ECONOMIC PROBLEMS ENVIRONMENTAL RESOURCES EQUILIBRIUM EXPENDITURES EXPLOITATION EXPORT GAME THEORY GROUNDWATER INCOME INFRASTRUCTURE SERVICES PHOSPHATE PIPED WATER PIPES POLICY MAKERS POVERTY ALLEVIATION PRIVATE SECTOR PRODUCTIVITY PUBLIC SERVICES QUALITY OF WATER REGULATORY FRAMEWORK RESOURCES MANAGEMENT SAFE WATER SAHEL SANITATION SERVICE AREA SERVICE DELIVERY SUPPLIERS SURFACE WATER SURFACE WATER SOURCES THE GAMBIA URBAN AREAS URBAN CENTERS URBAN WATER WATER DEMAND WATER DISTRIBUTION WATER METERS WATER QUALITY WATER SERVICES WATER SHORTAGES WATER SUPPLY WATER SUPPLY SYSTEMS WATER SYSTEM WATER TREATMENT WATER UTILITIES In 1995, the Government of Senegal launched wide-reaching reforms in the urban water sector. The reforms consisted of dissolving the state-run water company and creating a new asset-holding company that owned all the fixed assets in the government's name and had a mandate to manage the sector. The distribution and production was delegated to a separate entity, and a private operator was engaged to run the system. Eight years later, these reforms have resulted in significantly better services and financial health for the sector. There has been a 20 percent increase in the amount of water supplied, and the number of customers connected has increased by 35 percent. Consumers experience better service delivery in terms of response time to complaints, hours of service, and water quality. The utility is better run, with lower water losses and higher bill recovery. Both the private operating company and the state asset-holding company are healthy organizations, and their working relationship is good. 2014-03-10T22:41:50Z 2014-03-10T22:41:50Z 2004-01 http://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal http://hdl.handle.net/10986/17231 English en_US Water Supply and Sanitation Sector Board discussion paper series;no. 1 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research Africa Senegal |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Digital Repositories |
building |
World Bank Open Knowledge Repository |
collection |
World Bank |
language |
English en_US |
topic |
AGRICULTURE BANKS BIDDING BILATERAL AID BOREHOLES CHLORIDE CIVIL SERVICE CONSTRUCTION DEREGULATION DRINKING WATER DRINKING WATER QUALITY DROUGHTS ECONOMIC DEVELOPMENT ECONOMIC PROBLEMS ENVIRONMENTAL RESOURCES EQUILIBRIUM EXPENDITURES EXPLOITATION EXPORT GAME THEORY GROUNDWATER INCOME INFRASTRUCTURE SERVICES PHOSPHATE PIPED WATER PIPES POLICY MAKERS POVERTY ALLEVIATION PRIVATE SECTOR PRODUCTIVITY PUBLIC SERVICES QUALITY OF WATER REGULATORY FRAMEWORK RESOURCES MANAGEMENT SAFE WATER SAHEL SANITATION SERVICE AREA SERVICE DELIVERY SUPPLIERS SURFACE WATER SURFACE WATER SOURCES THE GAMBIA URBAN AREAS URBAN CENTERS URBAN WATER WATER DEMAND WATER DISTRIBUTION WATER METERS WATER QUALITY WATER SERVICES WATER SHORTAGES WATER SUPPLY WATER SUPPLY SYSTEMS WATER SYSTEM WATER TREATMENT WATER UTILITIES |
spellingShingle |
AGRICULTURE BANKS BIDDING BILATERAL AID BOREHOLES CHLORIDE CIVIL SERVICE CONSTRUCTION DEREGULATION DRINKING WATER DRINKING WATER QUALITY DROUGHTS ECONOMIC DEVELOPMENT ECONOMIC PROBLEMS ENVIRONMENTAL RESOURCES EQUILIBRIUM EXPENDITURES EXPLOITATION EXPORT GAME THEORY GROUNDWATER INCOME INFRASTRUCTURE SERVICES PHOSPHATE PIPED WATER PIPES POLICY MAKERS POVERTY ALLEVIATION PRIVATE SECTOR PRODUCTIVITY PUBLIC SERVICES QUALITY OF WATER REGULATORY FRAMEWORK RESOURCES MANAGEMENT SAFE WATER SAHEL SANITATION SERVICE AREA SERVICE DELIVERY SUPPLIERS SURFACE WATER SURFACE WATER SOURCES THE GAMBIA URBAN AREAS URBAN CENTERS URBAN WATER WATER DEMAND WATER DISTRIBUTION WATER METERS WATER QUALITY WATER SERVICES WATER SHORTAGES WATER SUPPLY WATER SUPPLY SYSTEMS WATER SYSTEM WATER TREATMENT WATER UTILITIES Brocklehurst, Clarissa Janssens, Jan G. Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal |
geographic_facet |
Africa Senegal |
relation |
Water Supply and Sanitation Sector Board
discussion paper series;no. 1 |
description |
In 1995, the Government of Senegal
launched wide-reaching reforms in the urban water sector.
The reforms consisted of dissolving the state-run water
company and creating a new asset-holding company that owned
all the fixed assets in the government's name and had a
mandate to manage the sector. The distribution and
production was delegated to a separate entity, and a private
operator was engaged to run the system. Eight years later,
these reforms have resulted in significantly better services
and financial health for the sector. There has been a 20
percent increase in the amount of water supplied, and the
number of customers connected has increased by 35 percent.
Consumers experience better service delivery in terms of
response time to complaints, hours of service, and water
quality. The utility is better run, with lower water losses
and higher bill recovery. Both the private operating company
and the state asset-holding company are healthy
organizations, and their working relationship is good. |
format |
Publications & Research :: Working Paper |
author |
Brocklehurst, Clarissa Janssens, Jan G. |
author_facet |
Brocklehurst, Clarissa Janssens, Jan G. |
author_sort |
Brocklehurst, Clarissa |
title |
Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal |
title_short |
Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal |
title_full |
Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal |
title_fullStr |
Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal |
title_full_unstemmed |
Innovative Contracts, Sound Relationships : Urban Water Sector Reform in Senegal |
title_sort |
innovative contracts, sound relationships : urban water sector reform in senegal |
publisher |
World Bank, Washington, DC |
publishDate |
2014 |
url |
http://documents.worldbank.org/curated/en/2004/01/5506779/innovative-contracts-sound-relationships-urban-water-sector-reform-senegal http://hdl.handle.net/10986/17231 |
_version_ |
1764436677624856576 |