Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop
Water services in Pakistan's major cities and urban centers remain fragmented and intermittent-no city currently has 24 hours of water supply for seven days a week. This impairs the ability of cities to support economic growth and meet basic n...
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| Format: | Working Paper |
| Language: | English en_US |
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Washington, DC
2014
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| Online Access: | http://documents.worldbank.org/curated/en/2005/08/6439603/managing-karachis-water-supply-sanitation-services-lessons-workshop http://hdl.handle.net/10986/17259 |
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okr-10986-17259 |
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| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCESS TO SERVICES ACCESS TO WATER AVERAGE MONTHLY CONSUMPTION BACTERIAL CONTAMINATION BENCHMARKING CAPITAL INVESTMENT CASH FLOW CENTRAL GOVERNMENT CIVIL SOCIETY CIVIL SOCIETY STAKEHOLDERS CLEAN WATER CONNECTION CONNECTIONS CONSUMER GROUPS CONTRACT MANAGEMENT COST RECOVERY CUBIC METERS CUSTOMER RELATIONS CUSTOMER SATISFACTION DAILY WATER SUPPLY DOMESTIC USERS DRINKING WATER GAS GOVERNANCE ARRANGEMENTS HIGH LEVELS HOURS OF WATER HOUSEHOLDS INDEPENDENT REGULATOR INTERMITTENT WATER SUPPLY LARGE CITIES LEAK DETECTION LEAK REPAIRS LEAKAGE LITERS OF WATER LOCAL OWNERSHIP MAINTENANCE COST MANAGEMENT OF WATER METERING MUNICIPAL AUTHORITIES MUNICIPAL STAFF MUNICIPALITIES NATIONAL UTILITY NATIONAL UTILITY MODEL NATIONAL WATER OPERATING ENVIRONMENT PERFORMANCE BENCHMARKS PERFORMANCE INCENTIVES PERFORMANCE OF SERVICE PROVIDERS POPULATION GROWTH PRIVATE OPERATORS PRIVATE PROVIDERS PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROVINCIAL GOVERNMENT PUBLIC HEALTH PUBLIC WATER PUMPS REGULATORS REGULATORY STRUCTURES RELIABLE WATER SUPPLY REVENUE GENERATION SANITATION SANITATION BOARD SANITATION PROGRAM SANITATION SECTOR SANITATION SECTOR POLICIES SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SEAWATER SENIOR MANAGEMENT SERVICE DELIVERY SERVICE PROVIDERS SERVICE PROVISION SEWERAGE SEWERAGE CONNECTIONS SOUTH ASIAN TOWN TOWNS URBAN AREAS URBAN CENTERS URBAN SERVICE DELIVERY URBAN SERVICES UTILITIES UTILITY MANAGERS WASTE MANAGEMENT WATER BOARD WATER LOSSES WATER MAINS WATER MANAGEMENT WATER PLANNING WATER RESOURCES WATER SECTOR WATER SERVICE WATER SERVICES WATER SUPPLY WATER TANKERS WATER UTILITIES WATER UTILITY |
| spellingShingle |
ACCESS TO SERVICES ACCESS TO WATER AVERAGE MONTHLY CONSUMPTION BACTERIAL CONTAMINATION BENCHMARKING CAPITAL INVESTMENT CASH FLOW CENTRAL GOVERNMENT CIVIL SOCIETY CIVIL SOCIETY STAKEHOLDERS CLEAN WATER CONNECTION CONNECTIONS CONSUMER GROUPS CONTRACT MANAGEMENT COST RECOVERY CUBIC METERS CUSTOMER RELATIONS CUSTOMER SATISFACTION DAILY WATER SUPPLY DOMESTIC USERS DRINKING WATER GAS GOVERNANCE ARRANGEMENTS HIGH LEVELS HOURS OF WATER HOUSEHOLDS INDEPENDENT REGULATOR INTERMITTENT WATER SUPPLY LARGE CITIES LEAK DETECTION LEAK REPAIRS LEAKAGE LITERS OF WATER LOCAL OWNERSHIP MAINTENANCE COST MANAGEMENT OF WATER METERING MUNICIPAL AUTHORITIES MUNICIPAL STAFF MUNICIPALITIES NATIONAL UTILITY NATIONAL UTILITY MODEL NATIONAL WATER OPERATING ENVIRONMENT PERFORMANCE BENCHMARKS PERFORMANCE INCENTIVES PERFORMANCE OF SERVICE PROVIDERS POPULATION GROWTH PRIVATE OPERATORS PRIVATE PROVIDERS PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROVINCIAL GOVERNMENT PUBLIC HEALTH PUBLIC WATER PUMPS REGULATORS REGULATORY STRUCTURES RELIABLE WATER SUPPLY REVENUE GENERATION SANITATION SANITATION BOARD SANITATION PROGRAM SANITATION SECTOR SANITATION SECTOR POLICIES SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SEAWATER SENIOR MANAGEMENT SERVICE DELIVERY SERVICE PROVIDERS SERVICE PROVISION SEWERAGE SEWERAGE CONNECTIONS SOUTH ASIAN TOWN TOWNS URBAN AREAS URBAN CENTERS URBAN SERVICE DELIVERY URBAN SERVICES UTILITIES UTILITY MANAGERS WASTE MANAGEMENT WATER BOARD WATER LOSSES WATER MAINS WATER MANAGEMENT WATER PLANNING WATER RESOURCES WATER SECTOR WATER SERVICE WATER SERVICES WATER SUPPLY WATER TANKERS WATER UTILITIES WATER UTILITY World Bank Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop |
| geographic_facet |
South Asia Pakistan |
| relation |
Water and sanitation program working paper series; |
| description |
Water services in Pakistan's major
cities and urban centers remain fragmented and
intermittent-no city currently has 24 hours of water supply
for seven days a week. This impairs the ability of cities to
support economic growth and meet basic needs. Faced by this
challenge, the Nazim of the City District Government of
Karachi (CDGK) suggested in mid-2004 that the Water and
Sanitation Program - South Asia (WSP-SA) help to arrange a
discussion about lessons for Karachi from Water and
Sanitation (W&S) services reform in large cities and
urban areas elsewhere in the world. In follow up
discussions, it was agreed that although Karachi would be
the entry point, the workshop should also include discussion
of similar challenges elsewhere in Pakistan. Key W&S
stakeholders from major cities in Pakistan, the central
government and the provincial government of Sindh (where
Karachi is located) attended a two-day workshop in Karachi
on February 23-24, 2005. The WSP-SA facilitated
participation by several resource persons, including
practitioners from Manila, Johannesburg, Phnom Penh and from
the national water utility in Uganda. The formal
presentations and delegates' inputs all emphasized the
institutional-rather than technical- nature of the
challenges around water and sanitation in Pakistani cities.
This message also came through in a number of keynote
addresses. A key lesson learned from the workshop is that
there is no single solution or model for water management
that can be applied everywhere. However, international and
Pakistani city experiences all highlight a number of factors
crucial for effective reform in most contexts. These factors
include the importance of reliable information; the need for
performance benchmarks and monitoring; the issue of keeping
policymaking, regulation, and provision separate and
therefore ensuring a robust accountability framework;
strong political leadership,; having a comprehensive plan;
sticking to the principles, while being pragmatic in
strategy; managing change processes; proving powerful
incentives; and the need to have resources to sustain reform
plans and initiatives. |
| format |
Publications & Research :: Working Paper |
| author |
World Bank |
| author_facet |
World Bank |
| author_sort |
World Bank |
| title |
Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop |
| title_short |
Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop |
| title_full |
Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop |
| title_fullStr |
Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop |
| title_full_unstemmed |
Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop |
| title_sort |
managing karachi's water supply and sanitation services : lessons from a workshop |
| publisher |
Washington, DC |
| publishDate |
2014 |
| url |
http://documents.worldbank.org/curated/en/2005/08/6439603/managing-karachis-water-supply-sanitation-services-lessons-workshop http://hdl.handle.net/10986/17259 |
| _version_ |
1764436766135156736 |
| spelling |
okr-10986-172592021-04-23T14:03:36Z Managing Karachi's Water Supply and Sanitation Services : Lessons from a Workshop World Bank ACCESS TO SERVICES ACCESS TO WATER AVERAGE MONTHLY CONSUMPTION BACTERIAL CONTAMINATION BENCHMARKING CAPITAL INVESTMENT CASH FLOW CENTRAL GOVERNMENT CIVIL SOCIETY CIVIL SOCIETY STAKEHOLDERS CLEAN WATER CONNECTION CONNECTIONS CONSUMER GROUPS CONTRACT MANAGEMENT COST RECOVERY CUBIC METERS CUSTOMER RELATIONS CUSTOMER SATISFACTION DAILY WATER SUPPLY DOMESTIC USERS DRINKING WATER GAS GOVERNANCE ARRANGEMENTS HIGH LEVELS HOURS OF WATER HOUSEHOLDS INDEPENDENT REGULATOR INTERMITTENT WATER SUPPLY LARGE CITIES LEAK DETECTION LEAK REPAIRS LEAKAGE LITERS OF WATER LOCAL OWNERSHIP MAINTENANCE COST MANAGEMENT OF WATER METERING MUNICIPAL AUTHORITIES MUNICIPAL STAFF MUNICIPALITIES NATIONAL UTILITY NATIONAL UTILITY MODEL NATIONAL WATER OPERATING ENVIRONMENT PERFORMANCE BENCHMARKS PERFORMANCE INCENTIVES PERFORMANCE OF SERVICE PROVIDERS POPULATION GROWTH PRIVATE OPERATORS PRIVATE PROVIDERS PRIVATE SECTOR PRIVATE SECTOR PARTICIPATION PRIVATIZATION PROVINCIAL GOVERNMENT PUBLIC HEALTH PUBLIC WATER PUMPS REGULATORS REGULATORY STRUCTURES RELIABLE WATER SUPPLY REVENUE GENERATION SANITATION SANITATION BOARD SANITATION PROGRAM SANITATION SECTOR SANITATION SECTOR POLICIES SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SEAWATER SENIOR MANAGEMENT SERVICE DELIVERY SERVICE PROVIDERS SERVICE PROVISION SEWERAGE SEWERAGE CONNECTIONS SOUTH ASIAN TOWN TOWNS URBAN AREAS URBAN CENTERS URBAN SERVICE DELIVERY URBAN SERVICES UTILITIES UTILITY MANAGERS WASTE MANAGEMENT WATER BOARD WATER LOSSES WATER MAINS WATER MANAGEMENT WATER PLANNING WATER RESOURCES WATER SECTOR WATER SERVICE WATER SERVICES WATER SUPPLY WATER TANKERS WATER UTILITIES WATER UTILITY Water services in Pakistan's major cities and urban centers remain fragmented and intermittent-no city currently has 24 hours of water supply for seven days a week. This impairs the ability of cities to support economic growth and meet basic needs. Faced by this challenge, the Nazim of the City District Government of Karachi (CDGK) suggested in mid-2004 that the Water and Sanitation Program - South Asia (WSP-SA) help to arrange a discussion about lessons for Karachi from Water and Sanitation (W&S) services reform in large cities and urban areas elsewhere in the world. In follow up discussions, it was agreed that although Karachi would be the entry point, the workshop should also include discussion of similar challenges elsewhere in Pakistan. Key W&S stakeholders from major cities in Pakistan, the central government and the provincial government of Sindh (where Karachi is located) attended a two-day workshop in Karachi on February 23-24, 2005. The WSP-SA facilitated participation by several resource persons, including practitioners from Manila, Johannesburg, Phnom Penh and from the national water utility in Uganda. The formal presentations and delegates' inputs all emphasized the institutional-rather than technical- nature of the challenges around water and sanitation in Pakistani cities. This message also came through in a number of keynote addresses. A key lesson learned from the workshop is that there is no single solution or model for water management that can be applied everywhere. However, international and Pakistani city experiences all highlight a number of factors crucial for effective reform in most contexts. These factors include the importance of reliable information; the need for performance benchmarks and monitoring; the issue of keeping policymaking, regulation, and provision separate and therefore ensuring a robust accountability framework; strong political leadership,; having a comprehensive plan; sticking to the principles, while being pragmatic in strategy; managing change processes; proving powerful incentives; and the need to have resources to sustain reform plans and initiatives. 2014-03-12T22:05:39Z 2014-03-12T22:05:39Z 2005-08 http://documents.worldbank.org/curated/en/2005/08/6439603/managing-karachis-water-supply-sanitation-services-lessons-workshop http://hdl.handle.net/10986/17259 English en_US Water and sanitation program working paper series; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Publications & Research :: Working Paper Publications & Research South Asia Pakistan |