Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
This paper revolves around the World Customs Organization's (WCO) 2011 theme of the year, 'knowledge as a catalyst for excellence'. The contracts clearly define the scope and procedures for their implementation. In light of the foreg...
| Main Authors: | , , |
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| Format: | Working Paper |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2014
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| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2011/12/15826390/gazing-second-mirror-performance-contracts-cameroon-customs http://hdl.handle.net/10986/17780 |
| Summary: | This paper revolves around the World
Customs Organization's (WCO) 2011 theme of the year,
'knowledge as a catalyst for excellence'. The
contracts clearly define the scope and procedures for their
implementation. In light of the foregoing, the policy for
performance contracts is part of the effort to implement the
plan to reform the Customs Administration. These contracts
aim to combat customs fraud and corruption more effectively,
and introduce speed and efficiency in the processing of
files. In other words, the contracts, which are based on
objective indicators, seek performance, responsibility, and
transparency, with a particular emphasis on ethics.
Inspectors who sign the contract must work swiftly, while
seeking to uncover fraud. To that end, they must be present
at their work stations, behave in a professional manner, and
themselves be confident that their contribution to efforts
to reduce clearance times and costs of goods is essential.
In sum, the procedure seeks to enhance the performance of
Cameroon customs with a view to providing quality service to
enterprises, improving the effectiveness of controls, and
simplifying administrative procedures during border crossings. |
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