Gazing Into the Mirror II : Performance Contracts in Cameroon Customs

This paper revolves around the World Customs Organization's (WCO) 2011 theme of the year, 'knowledge as a catalyst for excellence'. The contracts clearly define the scope and procedures for their implementation. In light of the foreg...

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Main Authors:	Likeng, Minette Libom Li, Djeuwo, Marcellin, Bilangna, Samson
Format:	Working Paper
Language:	English en_US
Published:	World Bank, Washington, DC 2014
Subjects:	AMOUNT OF DUTIES BASIC BID BILATERAL CONTRACTS BOND CAPACITY BUILDING COMPETITIVENESS COMPUTER SYSTEM CONTRACT SYSTEM CONTROL SYSTEM CREDIBILITY CUSTOMS CUSTOMS ACTIONS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CONTROLS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS INFORMATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OPERATIONS CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUES DATA CENTER DEVELOPMENT BANK DUTIES FRAUD FRAUDS GENERAL PUBLIC GEOGRAPHY GOVERNMENT EMPLOYEE GOVERNMENT EMPLOYEES HOLDING HUMAN RESOURCE IMAGE INFORMATION ASYMMETRY INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INSTITUTION INTERNAL OPERATIONS INTERNATIONAL BANK INTERNATIONAL TRADE LEGAL INSTRUMENTS LEVEL OF RELIABILITY LOSS OF REVENUE MOVEMENT OF GOODS MUTUAL OBLIGATIONS NEGOTIATIONS PERFORMANCE EVALUATION PERFORMANCE EVALUATIONS PERFORMANCE INDICATORS PERFORMANCES PROVISIONS RELIABILITY RESULT RESULTS RISK MANAGEMENT SELF-REGULATION STATED OBJECTIVES SUFFICIENT FLEXIBILITY SUPERVISION SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TARGETS TECHNICAL ASSISTANCE TERMINATION TIME FRAME TRADE FACILITATION TRADITIONS TRANSPARENCY TREASURY UNDER CONTRACT USER USERS WAREHOUSE WAREHOUSES WEB WEB SITE
Online Access:	http://documents.worldbank.org/curated/en/2011/12/15826390/gazing-second-mirror-performance-contracts-cameroon-customs http://hdl.handle.net/10986/17780

id	okr-10986-17780
recordtype	oai_dc
spelling	okr-10986-177802021-04-23T14:03:35Z Gazing Into the Mirror II : Performance Contracts in Cameroon Customs Likeng, Minette Libom Li Djeuwo, Marcellin Bilangna, Samson AMOUNT OF DUTIES BASIC BID BILATERAL CONTRACTS BOND CAPACITY BUILDING COMPETITIVENESS COMPUTER SYSTEM CONTRACT SYSTEM CONTROL SYSTEM CREDIBILITY CUSTOMS CUSTOMS ACTIONS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CONTROLS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS INFORMATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OPERATIONS CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUES DATA CENTER DEVELOPMENT BANK DUTIES FRAUD FRAUDS GENERAL PUBLIC GEOGRAPHY GOVERNMENT EMPLOYEE GOVERNMENT EMPLOYEES HOLDING HUMAN RESOURCE IMAGE INFORMATION ASYMMETRY INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INSTITUTION INTERNAL OPERATIONS INTERNATIONAL BANK INTERNATIONAL TRADE LEGAL INSTRUMENTS LEVEL OF RELIABILITY LOSS OF REVENUE MOVEMENT OF GOODS MUTUAL OBLIGATIONS NEGOTIATIONS PERFORMANCE EVALUATION PERFORMANCE EVALUATIONS PERFORMANCE INDICATORS PERFORMANCES PROVISIONS RELIABILITY RESULT RESULTS RISK MANAGEMENT SELF-REGULATION STATED OBJECTIVES SUFFICIENT FLEXIBILITY SUPERVISION SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TARGETS TECHNICAL ASSISTANCE TERMINATION TIME FRAME TRADE FACILITATION TRADITIONS TRANSPARENCY TREASURY UNDER CONTRACT USER USERS WAREHOUSE WAREHOUSES WEB WEB SITE This paper revolves around the World Customs Organization's (WCO) 2011 theme of the year, 'knowledge as a catalyst for excellence'. The contracts clearly define the scope and procedures for their implementation. In light of the foregoing, the policy for performance contracts is part of the effort to implement the plan to reform the Customs Administration. These contracts aim to combat customs fraud and corruption more effectively, and introduce speed and efficiency in the processing of files. In other words, the contracts, which are based on objective indicators, seek performance, responsibility, and transparency, with a particular emphasis on ethics. Inspectors who sign the contract must work swiftly, while seeking to uncover fraud. To that end, they must be present at their work stations, behave in a professional manner, and themselves be confident that their contribution to efforts to reduce clearance times and costs of goods is essential. In sum, the procedure seeks to enhance the performance of Cameroon customs with a view to providing quality service to enterprises, improving the effectiveness of controls, and simplifying administrative procedures during border crossings. 2014-04-14T23:22:18Z 2014-04-14T23:22:18Z 2011-12 http://documents.worldbank.org/curated/en/2011/12/15826390/gazing-second-mirror-performance-contracts-cameroon-customs http://hdl.handle.net/10986/17780 English en_US Sub-Saharan Africa Transport Policy Program (SSATP) good practice paper;no. 1 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research Africa Cameroon
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	AMOUNT OF DUTIES BASIC BID BILATERAL CONTRACTS BOND CAPACITY BUILDING COMPETITIVENESS COMPUTER SYSTEM CONTRACT SYSTEM CONTROL SYSTEM CREDIBILITY CUSTOMS CUSTOMS ACTIONS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CONTROLS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS INFORMATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OPERATIONS CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUES DATA CENTER DEVELOPMENT BANK DUTIES FRAUD FRAUDS GENERAL PUBLIC GEOGRAPHY GOVERNMENT EMPLOYEE GOVERNMENT EMPLOYEES HOLDING HUMAN RESOURCE IMAGE INFORMATION ASYMMETRY INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INSTITUTION INTERNAL OPERATIONS INTERNATIONAL BANK INTERNATIONAL TRADE LEGAL INSTRUMENTS LEVEL OF RELIABILITY LOSS OF REVENUE MOVEMENT OF GOODS MUTUAL OBLIGATIONS NEGOTIATIONS PERFORMANCE EVALUATION PERFORMANCE EVALUATIONS PERFORMANCE INDICATORS PERFORMANCES PROVISIONS RELIABILITY RESULT RESULTS RISK MANAGEMENT SELF-REGULATION STATED OBJECTIVES SUFFICIENT FLEXIBILITY SUPERVISION SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TARGETS TECHNICAL ASSISTANCE TERMINATION TIME FRAME TRADE FACILITATION TRADITIONS TRANSPARENCY TREASURY UNDER CONTRACT USER USERS WAREHOUSE WAREHOUSES WEB WEB SITE
spellingShingle	AMOUNT OF DUTIES BASIC BID BILATERAL CONTRACTS BOND CAPACITY BUILDING COMPETITIVENESS COMPUTER SYSTEM CONTRACT SYSTEM CONTROL SYSTEM CREDIBILITY CUSTOMS CUSTOMS ACTIONS CUSTOMS ADMINISTRATION CUSTOMS ADMINISTRATIONS CUSTOMS BROKERS CUSTOMS CLEARANCE CUSTOMS CONTROLS CUSTOMS DUTIES CUSTOMS FRAUD CUSTOMS INFORMATION CUSTOMS OFFICE CUSTOMS OFFICERS CUSTOMS OFFICES CUSTOMS OPERATIONS CUSTOMS PROCEDURES CUSTOMS REFORM CUSTOMS REVENUES DATA CENTER DEVELOPMENT BANK DUTIES FRAUD FRAUDS GENERAL PUBLIC GEOGRAPHY GOVERNMENT EMPLOYEE GOVERNMENT EMPLOYEES HOLDING HUMAN RESOURCE IMAGE INFORMATION ASYMMETRY INFORMATION TECHNOLOGY INNOVATION INSPECTION INSPECTIONS INSTITUTION INTERNAL OPERATIONS INTERNATIONAL BANK INTERNATIONAL TRADE LEGAL INSTRUMENTS LEVEL OF RELIABILITY LOSS OF REVENUE MOVEMENT OF GOODS MUTUAL OBLIGATIONS NEGOTIATIONS PERFORMANCE EVALUATION PERFORMANCE EVALUATIONS PERFORMANCE INDICATORS PERFORMANCES PROVISIONS RELIABILITY RESULT RESULTS RISK MANAGEMENT SELF-REGULATION STATED OBJECTIVES SUFFICIENT FLEXIBILITY SUPERVISION SUPPLY CHAIN SUPPLY CHAIN MANAGEMENT TARGETS TECHNICAL ASSISTANCE TERMINATION TIME FRAME TRADE FACILITATION TRADITIONS TRANSPARENCY TREASURY UNDER CONTRACT USER USERS WAREHOUSE WAREHOUSES WEB WEB SITE Likeng, Minette Libom Li Djeuwo, Marcellin Bilangna, Samson Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
geographic_facet	Africa Cameroon
relation	Sub-Saharan Africa Transport Policy Program (SSATP) good practice paper;no. 1
description	This paper revolves around the World Customs Organization's (WCO) 2011 theme of the year, 'knowledge as a catalyst for excellence'. The contracts clearly define the scope and procedures for their implementation. In light of the foregoing, the policy for performance contracts is part of the effort to implement the plan to reform the Customs Administration. These contracts aim to combat customs fraud and corruption more effectively, and introduce speed and efficiency in the processing of files. In other words, the contracts, which are based on objective indicators, seek performance, responsibility, and transparency, with a particular emphasis on ethics. Inspectors who sign the contract must work swiftly, while seeking to uncover fraud. To that end, they must be present at their work stations, behave in a professional manner, and themselves be confident that their contribution to efforts to reduce clearance times and costs of goods is essential. In sum, the procedure seeks to enhance the performance of Cameroon customs with a view to providing quality service to enterprises, improving the effectiveness of controls, and simplifying administrative procedures during border crossings.
format	Publications & Research :: Working Paper
author	Likeng, Minette Libom Li Djeuwo, Marcellin Bilangna, Samson
author_facet	Likeng, Minette Libom Li Djeuwo, Marcellin Bilangna, Samson
author_sort	Likeng, Minette Libom Li
title	Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
title_short	Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
title_full	Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
title_fullStr	Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
title_full_unstemmed	Gazing Into the Mirror II : Performance Contracts in Cameroon Customs
title_sort	gazing into the mirror ii : performance contracts in cameroon customs
publisher	World Bank, Washington, DC
publishDate	2014
url	http://documents.worldbank.org/curated/en/2011/12/15826390/gazing-second-mirror-performance-contracts-cameroon-customs http://hdl.handle.net/10986/17780
_version_	1764436265885761536

Gazing Into the Mirror II : Performance Contracts in Cameroon Customs

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