APA (7th ed.) Citation

McKay, C. V., & Seltzer, Y. E. (2014). Designing Customer-Centric Branchless Banking Offerings. World Bank, Washington, DC.

Chicago Style (17th ed.) Citation

McKay, Claudia Vonderohe, and Yanina Ester Seltzer. Designing Customer-Centric Branchless Banking Offerings. World Bank, Washington, DC, 2014.

MLA (8th ed.) Citation

McKay, Claudia Vonderohe, and Yanina Ester Seltzer. Designing Customer-Centric Branchless Banking Offerings. World Bank, Washington, DC, 2014.

Warning: These citations may not always be 100% accurate.