The Emerging Global Landscape of Mobile Microinsurance
Since 2012, there has been a rapid increase in the number of mobile microinsurance (MMI) products. The use of relatively low-cost mobile channels in microinsurance offers the potential to reach poorer and more remote clients, which in turn could re...
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| Format: | Brief |
| Language: | English en_US |
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World Bank, Washington, DC
2014
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| Online Access: | http://documents.worldbank.org/curated/en/2014/01/19538355/emerging-global-landscape-mobile-microinsurance http://hdl.handle.net/10986/18420 |
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okr-10986-184202021-04-23T14:03:48Z The Emerging Global Landscape of Mobile Microinsurance Tellez, Camilo Zetterli, Peter AGENTS AUTOMATION B2B BUSINESS CASE BUSINESS MODEL BUSINESS MODELS BUSINESS-TO-BUSINESS CALL CENTER CALL CENTERS CLAIMS PROCESSING CORE BUSINESS COVERAGE CROP INSURANCE CUSTOMER BASE CUSTOMER LOYALTY CUSTOMER RELATIONS CUSTOMER RELATIONSHIPS CUSTOMER SEGMENTS EXPOSURE FINANCIAL CRISIS FINANCIAL PRODUCT FINANCIAL SERVICE FRONT-END FUTURE PROSPECTS HEALTH INSURANCE IDS INCOME INCOME GROUP INSURANCE COVERAGE INSURANCE INDUSTRY INSURANCE LICENSES INSURANCE MARKET INSURANCE MARKETS INSURANCE PRODUCT INSURANCE PRODUCTS INSURER INSURERS INTERFACE INTERNATIONAL LABOUR ORGANIZATION JOINT VENTURE LICENSE LICENSES LIFE INSURANCE LOW-INCOME COUNTRIES MARKET EXPANSION MARKETING MASS MARKET MICROINSURANCE MIDDLE-INCOME COUNTRIES MIDDLE-INCOME ECONOMIES MOBILE DEVICE MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES NEW MARKET NEW MARKETS NEW PRODUCTS PAYMENT CARDS PHOTOS PREMIUMS PRICING MODELS PRODUCT DEVELOPMENT QUERIES RADIO RADIO-FREQUENCY IDENTIFICATION RATES REGULATORY ENVIRONMENT RESULT RESULTS RETAIL RFID SALE SALES SAVINGS SAVINGS ACCOUNT SERVICE PROVIDERS SHAREHOLDERS SMART CARDS SPREAD TAGGING TARGET MARKET TARGETS TECHNOLOGICAL INFRASTRUCTURE TRAVEL INSURANCE USERS WEB WEB SITE Since 2012, there has been a rapid increase in the number of mobile microinsurance (MMI) products. The use of relatively low-cost mobile channels in microinsurance offers the potential to reach poorer and more remote clients, which in turn could reshape the microinsurance footprint and contribute to financial inclusion. In addition, many mobile network operators (MNOs) see MMI as another source of customer loyalty and appear to be pursuing a role beyond simply providing the delivery channel, partly with the help of specialized microinsurance business-to-business (B2B) service providers that are rapidly growing into a new niche. This Brief describes CGAP's initial supply-side scan of this emerging trend, which identified 84 products offered through 74 deployments. It analyzes the different provider models and explores the role played by mobile channels to date, with a view to providing an initial basis for understanding these developments. 2014-05-29T16:17:55Z 2014-05-29T16:17:55Z 2014-01 http://documents.worldbank.org/curated/en/2014/01/19538355/emerging-global-landscape-mobile-microinsurance http://hdl.handle.net/10986/18420 English en_US CGAP brief; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank, Washington, DC Publications & Research :: Brief Publications & Research |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
AGENTS AUTOMATION B2B BUSINESS CASE BUSINESS MODEL BUSINESS MODELS BUSINESS-TO-BUSINESS CALL CENTER CALL CENTERS CLAIMS PROCESSING CORE BUSINESS COVERAGE CROP INSURANCE CUSTOMER BASE CUSTOMER LOYALTY CUSTOMER RELATIONS CUSTOMER RELATIONSHIPS CUSTOMER SEGMENTS EXPOSURE FINANCIAL CRISIS FINANCIAL PRODUCT FINANCIAL SERVICE FRONT-END FUTURE PROSPECTS HEALTH INSURANCE IDS INCOME INCOME GROUP INSURANCE COVERAGE INSURANCE INDUSTRY INSURANCE LICENSES INSURANCE MARKET INSURANCE MARKETS INSURANCE PRODUCT INSURANCE PRODUCTS INSURER INSURERS INTERFACE INTERNATIONAL LABOUR ORGANIZATION JOINT VENTURE LICENSE LICENSES LIFE INSURANCE LOW-INCOME COUNTRIES MARKET EXPANSION MARKETING MASS MARKET MICROINSURANCE MIDDLE-INCOME COUNTRIES MIDDLE-INCOME ECONOMIES MOBILE DEVICE MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES NEW MARKET NEW MARKETS NEW PRODUCTS PAYMENT CARDS PHOTOS PREMIUMS PRICING MODELS PRODUCT DEVELOPMENT QUERIES RADIO RADIO-FREQUENCY IDENTIFICATION RATES REGULATORY ENVIRONMENT RESULT RESULTS RETAIL RFID SALE SALES SAVINGS SAVINGS ACCOUNT SERVICE PROVIDERS SHAREHOLDERS SMART CARDS SPREAD TAGGING TARGET MARKET TARGETS TECHNOLOGICAL INFRASTRUCTURE TRAVEL INSURANCE USERS WEB WEB SITE |
| spellingShingle |
AGENTS AUTOMATION B2B BUSINESS CASE BUSINESS MODEL BUSINESS MODELS BUSINESS-TO-BUSINESS CALL CENTER CALL CENTERS CLAIMS PROCESSING CORE BUSINESS COVERAGE CROP INSURANCE CUSTOMER BASE CUSTOMER LOYALTY CUSTOMER RELATIONS CUSTOMER RELATIONSHIPS CUSTOMER SEGMENTS EXPOSURE FINANCIAL CRISIS FINANCIAL PRODUCT FINANCIAL SERVICE FRONT-END FUTURE PROSPECTS HEALTH INSURANCE IDS INCOME INCOME GROUP INSURANCE COVERAGE INSURANCE INDUSTRY INSURANCE LICENSES INSURANCE MARKET INSURANCE MARKETS INSURANCE PRODUCT INSURANCE PRODUCTS INSURER INSURERS INTERFACE INTERNATIONAL LABOUR ORGANIZATION JOINT VENTURE LICENSE LICENSES LIFE INSURANCE LOW-INCOME COUNTRIES MARKET EXPANSION MARKETING MASS MARKET MICROINSURANCE MIDDLE-INCOME COUNTRIES MIDDLE-INCOME ECONOMIES MOBILE DEVICE MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES NEW MARKET NEW MARKETS NEW PRODUCTS PAYMENT CARDS PHOTOS PREMIUMS PRICING MODELS PRODUCT DEVELOPMENT QUERIES RADIO RADIO-FREQUENCY IDENTIFICATION RATES REGULATORY ENVIRONMENT RESULT RESULTS RETAIL RFID SALE SALES SAVINGS SAVINGS ACCOUNT SERVICE PROVIDERS SHAREHOLDERS SMART CARDS SPREAD TAGGING TARGET MARKET TARGETS TECHNOLOGICAL INFRASTRUCTURE TRAVEL INSURANCE USERS WEB WEB SITE Tellez, Camilo Zetterli, Peter The Emerging Global Landscape of Mobile Microinsurance |
| relation |
CGAP brief; |
| description |
Since 2012, there has been a rapid
increase in the number of mobile microinsurance (MMI)
products. The use of relatively low-cost mobile channels in
microinsurance offers the potential to reach poorer and more
remote clients, which in turn could reshape the
microinsurance footprint and contribute to financial
inclusion. In addition, many mobile network operators (MNOs)
see MMI as another source of customer loyalty and appear to
be pursuing a role beyond simply providing the delivery
channel, partly with the help of specialized microinsurance
business-to-business (B2B) service providers that are
rapidly growing into a new niche. This Brief describes
CGAP's initial supply-side scan of this emerging trend,
which identified 84 products offered through 74 deployments.
It analyzes the different provider models and explores the
role played by mobile channels to date, with a view to
providing an initial basis for understanding these developments. |
| format |
Publications & Research :: Brief |
| author |
Tellez, Camilo Zetterli, Peter |
| author_facet |
Tellez, Camilo Zetterli, Peter |
| author_sort |
Tellez, Camilo |
| title |
The Emerging Global Landscape of Mobile Microinsurance |
| title_short |
The Emerging Global Landscape of Mobile Microinsurance |
| title_full |
The Emerging Global Landscape of Mobile Microinsurance |
| title_fullStr |
The Emerging Global Landscape of Mobile Microinsurance |
| title_full_unstemmed |
The Emerging Global Landscape of Mobile Microinsurance |
| title_sort |
emerging global landscape of mobile microinsurance |
| publisher |
World Bank, Washington, DC |
| publishDate |
2014 |
| url |
http://documents.worldbank.org/curated/en/2014/01/19538355/emerging-global-landscape-mobile-microinsurance http://hdl.handle.net/10986/18420 |
| _version_ |
1764442407764492288 |