Croatia : Diagnostic Review of Consumer Protection and Financial Literacy, Volume 1. Key Findings and Recommendations

As financial markets develop and deepen, one of the key issues for a fair, open and efficient market is effective consumer protection and financial literacy. The European Union takes the approach that an effective regime of financial consumer prote...

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Bibliographic Details
Main Author:	World Bank
Format:	Policy Note
Language:	English en_US
Published:	Washington, DC 2014
Subjects:	ACCESS TO CREDIT ACCURATE INFORMATION ADVERTISEMENTS ANNUAL INTEREST RATE ANNUAL PERCENTAGE RATE ANNUAL RETURN APR ATM AUTOMATIC TELLER BANK ACCOUNT BANK CREDIT BANK LENDING BANK LOANS BANK PRODUCTS BANKING INDUSTRY BANKING PRODUCTS BANKS BASIC FINANCIAL SERVICES BEST PRACTICES BORROWER BROCHURES BUDGETING CALCULATION CAPITAL MARKET CAPITAL MARKETS CHAMBERS OF COMMERCE COMMERCIAL BANK COMMERCIAL BANKS COMPARISONS OF LOAN CONSUMER CONSUMER COMPLAINTS CONSUMER COUNSELING CONSUMER CREDIT CONSUMER CREDITS CONSUMER EDUCATION CONSUMER FINANCE CONSUMER GOODS CONSUMER LENDING CONSUMER LOAN CONSUMER LOANS CONSUMER ORGANIZATIONS CONSUMER PROTECTION CONSUMER PROTECTION LAWS CONSUMER RIGHTS CONSUMER UNDERSTANDING CONSUMERS CONTRIBUTIONS CREDIT BUREAU CREDIT BUREAUS CREDIT CARD CREDIT HISTORIES CREDIT INSTITUTIONS CREDIT PRODUCTS CREDIT RECORD CREDIT REPORT CREDIT RISK CREDIT SCORES CREDIT SCORING CREDITORS CURRENT ACCOUNT DEBT DEBT COLLECTION DEBTOR DEBTORS DELINQUENCY DELINQUENCY RATES DEPOSIT DEPOSIT INSURANCE DEPOSIT PRODUCTS DEPOSITS DISPOSABLE INCOME DOMESTIC CURRENCY DURABLE GOOD EXCHANGE RATES FAMILY MEMBERS FEDERAL RESERVE FINANCE COMPANIES FINANCE COMPANY FINANCIAL ABUSE FINANCIAL ACTIVITIES FINANCIAL AGENCY FINANCIAL BEHAVIOR FINANCIAL CONSUMER FINANCIAL CONSUMERS FINANCIAL CRISIS FINANCIAL CUSTOMERS FINANCIAL DECISIONS FINANCIAL EDUCATION FINANCIAL EDUCATION PROGRAMS FINANCIAL EXPERIENCE FINANCIAL GROUP FINANCIAL HEALTH FINANCIAL INDUSTRY FINANCIAL INSTITUTION FINANCIAL INSTITUTIONS FINANCIAL INSTRUMENTS FINANCIAL INTERMEDIARIES FINANCIAL INVESTMENTS FINANCIAL ISSUES FINANCIAL LITERACY FINANCIAL LITERACY PROGRAMS FINANCIAL LITERACY SURVEYS FINANCIAL MARKETS FINANCIAL OPTIONS FINANCIAL PRACTICES FINANCIAL PRODUCT FINANCIAL PRODUCTS FINANCIAL PROFESSIONAL FINANCIAL REGULATORS FINANCIAL RESPONSIBILITY FINANCIAL SECTOR FINANCIAL SECTOR DEVELOPMENT FINANCIAL SERVICE FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL SERVICES AUTHORITY FINANCIAL SERVICES INDUSTRY FINANCIAL SERVICES PROVIDERS FINANCIAL STABILITY FINANCIAL SYSTEM FINANCIAL SYSTEMS FOREIGN CURRENCIES FOREIGN CURRENCY FORMAL EDUCATION GOOD CREDIT HEALTH INSURANCE HIGH SCHOOL STUDENTS HOUSEHOLD DEBT HOUSEHOLD FINANCES HOUSEHOLD INCOME INDEBTEDNESS INDIVIDUAL ACCOUNTS INFORMATION SYSTEM INFORMED DECISIONS INSURANCE INSURANCE COMPANIES INSURANCE POLICIES INSURANCE POLICY INTEREST CHARGES INTEREST RATES INVESTMENT ADVISOR INVESTMENT ADVISORS INVESTMENT FIRM INVESTMENT FIRMS INVESTMENT PRODUCT INVESTMENT RETURNS INVESTMENT STRATEGIES LEGAL RECOURSE LENDER LENDERS LIABILITY LIFE INSURANCE LITERACY PROGRAM LOAN LOAN AMOUNT LOAN APPLICATIONS LOCAL CURRENCY LONG-TERM FINANCIAL PLANS LONG-TERM SAVINGS LOW COST LOW-INCOME MARKET PARTICIPANTS MARKETING MEDIA CAMPAIGN MONTHLY PAYMENTS MORTGAGE MORTGAGE FINANCE MORTGAGE LOAN MORTGAGE LOANS MORTGAGES NATIONAL BANK PARENT COMPANY PENALTY FEES PENSION PENSION FUND PENSION FUNDS PENSION PRODUCTS PENSION SECTORS PENSION SYSTEM PENSIONERS PENSIONS PERSONAL FINANCIAL INFORMATION POOR FINANCIAL LITERACY PREDATORY LENDING PRIVATE PENSIONS PROFESSIONAL ASSOCIATION PROFESSIONAL ASSOCIATIONS PUBLIC GOOD PUBLIC-PRIVATE PARTNERSHIP PURCHASES REPAYMENT RESPONSIBILITIES RETAIL FINANCIAL SERVICES RETIRED RETIREMENT RETIREMENT INCOME RISK MANAGEMENT SALARY SALE SALES SAVINGS FOR RETIREMENT SAVINGS GOALS SCAMS SECURITIES SENIOR SERVICES FOR LOW-INCOME HOUSEHOLDS SHARE PRICES STAKEHOLDERS STOCK EXCHANGE STOCKS TAX LAWS TERM CONTRACT TIMELY PAYMENTS TOTAL COSTS TRANSACTION TYPES OF INVESTMENTS TYPES OF LOANS UNION VALUABLE
Online Access:	http://documents.worldbank.org/curated/en/2010/02/16376817/croatia-diagnostic-review-consumer-protection-financial-literacy-vol-1-2 http://hdl.handle.net/10986/18488