Cambodia : Review of Government Information and Communications Technologies Policies and Investments

Further, governments are using information and communication technologies (ICT) as tools to reduce transaction costs and processing time, and increase government revenues. Further, the potential to access public services at home or at a local Inter...

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Bibliographic Details
Main Author: World Bank
Format: Policy Note
Language:English
en_US
Published: Washington, DC 2014
Subjects:
CIO
ICT
IP
LAN
WEB
Online Access:http://documents.worldbank.org/curated/en/2010/03/16453270/review-government-information-communications-technologies-icts-policies-investmentsbr
http://hdl.handle.net/10986/18501
id okr-10986-18501
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO THE INTERNET
ACCOUNTS PAYABLE
ACCOUNTS RECEIVABLE
ADMINISTRATION PROCESSES
ADMINISTRATIVE PROCESSES
ANTI-VIRUS SOFTWARE
APPLICATION INTERFACE
APPROPRIATE TECHNOLOGY
APPROVAL SYSTEM
AUTHENTICATION
AUTOMOBILE
BACKBONE
BANDWIDTH
BANDWIDTH AVAILABILITY
BANDWIDTH CAPACITY
BROADBAND
BROADBAND NETWORK
BROWSER
BUDGET ALLOCATION
BUSINESS APPLICATIONS
BUSINESS CLIMATE
BUSINESS PROCESS
BUSINESS PROCESSES
BUSINESS SYSTEMS
BUSINESSES
CAPABILITIES
CAPABILITY
CERTIFICATES
CERTIFICATION AUTHORITIES
CIO
CIOS
COMMERCE
COMMERCIAL SOFTWARE
COMMUNICATION TECHNOLOGIES
COMMUNICATION TECHNOLOGY
COMMUNICATIONS NETWORKS
COMMUNICATIONS TECHNOLOGIES
COMPETITIVENESS
COMPUTER HARDWARE
COMPUTERS
CONNECTIVITY
COORDINATION MECHANISMS
COPYRIGHT
CUSTOMER SATISFACTION
CUSTOMS
CUSTOMS REVENUES
DATA ENTRY
DATA PROCESSING
DATA SECURITY
DATA TRANSFER
DATABASE SYSTEMS
DEVELOPMENT OF E-COMMERCE
DIGITAL DIVIDE
DIGITAL SIGNATURE
DIGITALIZATION
DISPUTE RESOLUTION
DOCUMENT MANAGEMENT
E-COMMERCE
E-COMMERCE LAW
E-CUSTOMS
E-GOVERNMENT
E-GOVERNMENT INITIATIVE
E-GOVERNMENT INITIATIVES
E-GOVERNMENT PROJECTS
E-LEARNING
E-TRANSACTIONS
ECONOMIC DEVELOPMENT
ELECTRONIC COMMERCE
ELECTRONIC DOCUMENT
ELECTRONIC DOCUMENTS
ELECTRONIC FILING
ELECTRONIC PLATFORMS
ELECTRONIC PROCUREMENT
ELECTRONIC SIGNATURE
ELECTRONIC SIGNATURES
ELECTRONIC TRANSACTIONS
EMAILS
ENABLING ENVIRONMENT
END-USER
END-USERS
EQUIPMENT
EXPORT MARKETS
FINANCIAL MANAGEMENT
FINANCIAL TRANSACTIONS
FRAUD
GENERAL POPULATION
GOVERNMENT EMPLOYEES
GOVERNMENT ENTITIES
GOVERNMENT NETWORKS
GOVERNMENT OFFICE
GOVERNMENT OFFICES
GOVERNMENT ORGANIZATION
GOVERNMENT POLICIES
GOVERNMENT REVENUES
GOVERNMENT SERVICE
GOVERNMENT SERVICES
HACKING
HARD COPY
HARDWARE
HUMAN CAPITAL
HUMAN RESOURCE
HUMAN RESOURCE CAPACITY
HUMAN RESOURCES
ICT
IMPLEMENTING AGENCIES
IMPLEMENTING AGENCY
INDUSTRY STANDARD
INFORMATION COMMUNICATIONS
INFORMATION COMMUNICATIONS TECHNOLOGY
INFORMATION INFRASTRUCTURE
INFORMATION SECURITY
INFORMATION SERVICES
INFORMATION SHARING
INFORMATION SYSTEM
INFORMATION SYSTEMS
INFORMATION TECHNOLOGY
INNOVATION
INSPECTION
INSTALLATION
INSTITUTION
INSTITUTIONAL FRAMEWORK
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERFACES
INTERNET SERVICE PROVIDER
INTEROPERABILITY
INTRANET
IP
ISPS
IT INFRASTRUCTURE
LAN
LEGAL FRAMEWORK
LICENSE
LICENSE FEES
LICENSES
LOCAL AREA NETWORK
LOCAL AREA NETWORKS
MANAGEMENT SYSTEM
MARKET INFORMATION
MOBILE PHONE
MOBILE PHONES
NATURAL RESOURCES
NAVIGATION
NEW TECHNOLOGY
ONLINE DATABASE
ONLINE REGISTRATION
ONLINE SERVICES
ONLINE TRAINING
ONLINE TRANSACTIONS
OPEN SOURCE SOFTWARE
OPERATING SYSTEMS
PAYMENT SYSTEM
PERFORMANCE MEASURES
PERSONAL COMPUTER
PERSONAL DATA
PERSONAL DATA PROTECTION
PHONE CONNECTIONS
PRIVACY
PRIVATE INVESTMENT
PRIVATE PARTNERSHIPS
PRIVATE SECTOR
PRIVATE SECTORS
PROCUREMENT
PRODUCTIVITY
PROJECT MANAGEMENT
PROTECTION OF INTELLECTUAL PROPERTY
PUBLIC ADMINISTRATION
REAL-TIME DATA
REGULATORY FRAMEWORK
RESIDENT REGISTRATION
RESULT
RESULTS
RETENTION
SATELLITE
SEARCH
SECURE TRANSACTIONS
SENSITIVE INFORMATION
SERVER
SERVICE LEVEL AGREEMENTS
SERVICE PROVIDERS
SERVICES TO CITIZENS
SILOS
SOFTWARE APPLICATIONS
SOFTWARE DEVELOPMENT
SOFTWARE PRODUCTS
SOFTWARE SOLUTIONS
SOURCE CODE
SOURCE CODES
SPREADSHEET
SUPPORT STAFF
TECHNICAL EXPERTISE
TECHNICAL REQUIREMENTS
TECHNICAL STAFF
TECHNICAL STANDARDS
TECHNICAL SUPPORT
TECHNOLOGY TRANSFER
TELECOM
TELECOMMUNICATION
TELECOMMUNICATIONS
TRADE FACILITATION
TRADE INFORMATION
TRAINING COURSES
TRAINING MATERIALS
TRANSACTION
TRANSACTION PROCESSING
UNICODE
UNIVERSAL SERVICE
UNIVERSAL SERVICE OBLIGATION
USES
VIDEO
VIRUS
WEB
WEB DESIGN
WEB PRESENCE
spellingShingle ACCESS TO THE INTERNET
ACCOUNTS PAYABLE
ACCOUNTS RECEIVABLE
ADMINISTRATION PROCESSES
ADMINISTRATIVE PROCESSES
ANTI-VIRUS SOFTWARE
APPLICATION INTERFACE
APPROPRIATE TECHNOLOGY
APPROVAL SYSTEM
AUTHENTICATION
AUTOMOBILE
BACKBONE
BANDWIDTH
BANDWIDTH AVAILABILITY
BANDWIDTH CAPACITY
BROADBAND
BROADBAND NETWORK
BROWSER
BUDGET ALLOCATION
BUSINESS APPLICATIONS
BUSINESS CLIMATE
BUSINESS PROCESS
BUSINESS PROCESSES
BUSINESS SYSTEMS
BUSINESSES
CAPABILITIES
CAPABILITY
CERTIFICATES
CERTIFICATION AUTHORITIES
CIO
CIOS
COMMERCE
COMMERCIAL SOFTWARE
COMMUNICATION TECHNOLOGIES
COMMUNICATION TECHNOLOGY
COMMUNICATIONS NETWORKS
COMMUNICATIONS TECHNOLOGIES
COMPETITIVENESS
COMPUTER HARDWARE
COMPUTERS
CONNECTIVITY
COORDINATION MECHANISMS
COPYRIGHT
CUSTOMER SATISFACTION
CUSTOMS
CUSTOMS REVENUES
DATA ENTRY
DATA PROCESSING
DATA SECURITY
DATA TRANSFER
DATABASE SYSTEMS
DEVELOPMENT OF E-COMMERCE
DIGITAL DIVIDE
DIGITAL SIGNATURE
DIGITALIZATION
DISPUTE RESOLUTION
DOCUMENT MANAGEMENT
E-COMMERCE
E-COMMERCE LAW
E-CUSTOMS
E-GOVERNMENT
E-GOVERNMENT INITIATIVE
E-GOVERNMENT INITIATIVES
E-GOVERNMENT PROJECTS
E-LEARNING
E-TRANSACTIONS
ECONOMIC DEVELOPMENT
ELECTRONIC COMMERCE
ELECTRONIC DOCUMENT
ELECTRONIC DOCUMENTS
ELECTRONIC FILING
ELECTRONIC PLATFORMS
ELECTRONIC PROCUREMENT
ELECTRONIC SIGNATURE
ELECTRONIC SIGNATURES
ELECTRONIC TRANSACTIONS
EMAILS
ENABLING ENVIRONMENT
END-USER
END-USERS
EQUIPMENT
EXPORT MARKETS
FINANCIAL MANAGEMENT
FINANCIAL TRANSACTIONS
FRAUD
GENERAL POPULATION
GOVERNMENT EMPLOYEES
GOVERNMENT ENTITIES
GOVERNMENT NETWORKS
GOVERNMENT OFFICE
GOVERNMENT OFFICES
GOVERNMENT ORGANIZATION
GOVERNMENT POLICIES
GOVERNMENT REVENUES
GOVERNMENT SERVICE
GOVERNMENT SERVICES
HACKING
HARD COPY
HARDWARE
HUMAN CAPITAL
HUMAN RESOURCE
HUMAN RESOURCE CAPACITY
HUMAN RESOURCES
ICT
IMPLEMENTING AGENCIES
IMPLEMENTING AGENCY
INDUSTRY STANDARD
INFORMATION COMMUNICATIONS
INFORMATION COMMUNICATIONS TECHNOLOGY
INFORMATION INFRASTRUCTURE
INFORMATION SECURITY
INFORMATION SERVICES
INFORMATION SHARING
INFORMATION SYSTEM
INFORMATION SYSTEMS
INFORMATION TECHNOLOGY
INNOVATION
INSPECTION
INSTALLATION
INSTITUTION
INSTITUTIONAL FRAMEWORK
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERFACES
INTERNET SERVICE PROVIDER
INTEROPERABILITY
INTRANET
IP
ISPS
IT INFRASTRUCTURE
LAN
LEGAL FRAMEWORK
LICENSE
LICENSE FEES
LICENSES
LOCAL AREA NETWORK
LOCAL AREA NETWORKS
MANAGEMENT SYSTEM
MARKET INFORMATION
MOBILE PHONE
MOBILE PHONES
NATURAL RESOURCES
NAVIGATION
NEW TECHNOLOGY
ONLINE DATABASE
ONLINE REGISTRATION
ONLINE SERVICES
ONLINE TRAINING
ONLINE TRANSACTIONS
OPEN SOURCE SOFTWARE
OPERATING SYSTEMS
PAYMENT SYSTEM
PERFORMANCE MEASURES
PERSONAL COMPUTER
PERSONAL DATA
PERSONAL DATA PROTECTION
PHONE CONNECTIONS
PRIVACY
PRIVATE INVESTMENT
PRIVATE PARTNERSHIPS
PRIVATE SECTOR
PRIVATE SECTORS
PROCUREMENT
PRODUCTIVITY
PROJECT MANAGEMENT
PROTECTION OF INTELLECTUAL PROPERTY
PUBLIC ADMINISTRATION
REAL-TIME DATA
REGULATORY FRAMEWORK
RESIDENT REGISTRATION
RESULT
RESULTS
RETENTION
SATELLITE
SEARCH
SECURE TRANSACTIONS
SENSITIVE INFORMATION
SERVER
SERVICE LEVEL AGREEMENTS
SERVICE PROVIDERS
SERVICES TO CITIZENS
SILOS
SOFTWARE APPLICATIONS
SOFTWARE DEVELOPMENT
SOFTWARE PRODUCTS
SOFTWARE SOLUTIONS
SOURCE CODE
SOURCE CODES
SPREADSHEET
SUPPORT STAFF
TECHNICAL EXPERTISE
TECHNICAL REQUIREMENTS
TECHNICAL STAFF
TECHNICAL STANDARDS
TECHNICAL SUPPORT
TECHNOLOGY TRANSFER
TELECOM
TELECOMMUNICATION
TELECOMMUNICATIONS
TRADE FACILITATION
TRADE INFORMATION
TRAINING COURSES
TRAINING MATERIALS
TRANSACTION
TRANSACTION PROCESSING
UNICODE
UNIVERSAL SERVICE
UNIVERSAL SERVICE OBLIGATION
USES
VIDEO
VIRUS
WEB
WEB DESIGN
WEB PRESENCE
World Bank
Cambodia : Review of Government Information and Communications Technologies Policies and Investments
geographic_facet East Asia and Pacific
Cambodia
description Further, governments are using information and communication technologies (ICT) as tools to reduce transaction costs and processing time, and increase government revenues. Further, the potential to access public services at home or at a local Internet kiosk empowers citizens in rural areas, including women and minorities. Access to relevant public information on rights and benefits, inheritance and family laws, health care, and housing can be provided through the Internet or mobile phone which translates to easier access and less time than traveling to or queuing up at government departments. The Royal Government of Cambodia (the Government) has taken various initiatives regarding the streamlining of ICTs in administration functions and several core agencies have invested or are planning on investing in information systems, databases of various types, websites, communications networks, etc. However, this figure will be significantly higher when the cost for ICT components under sector projects, such as under education, public finance, and trade are included. As the number of projects with ICT components increases in the Government, leadership and overall governance of ICT implementation will become increasingly important. ICT investments often involve high costs and big risks. Failure rates of ICT projects in governments around the world are notable. Costs for failure not only include monetary loss but costs in terms of reputation of the implementing agency or donor, and diminished incentives for future attempts in using ICTs.
format Economic & Sector Work :: Policy Note
author World Bank
author_facet World Bank
author_sort World Bank
title Cambodia : Review of Government Information and Communications Technologies Policies and Investments
title_short Cambodia : Review of Government Information and Communications Technologies Policies and Investments
title_full Cambodia : Review of Government Information and Communications Technologies Policies and Investments
title_fullStr Cambodia : Review of Government Information and Communications Technologies Policies and Investments
title_full_unstemmed Cambodia : Review of Government Information and Communications Technologies Policies and Investments
title_sort cambodia : review of government information and communications technologies policies and investments
publisher Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2010/03/16453270/review-government-information-communications-technologies-icts-policies-investmentsbr
http://hdl.handle.net/10986/18501
_version_ 1764440808675606528
spelling okr-10986-185012021-04-23T14:03:45Z Cambodia : Review of Government Information and Communications Technologies Policies and Investments World Bank ACCESS TO THE INTERNET ACCOUNTS PAYABLE ACCOUNTS RECEIVABLE ADMINISTRATION PROCESSES ADMINISTRATIVE PROCESSES ANTI-VIRUS SOFTWARE APPLICATION INTERFACE APPROPRIATE TECHNOLOGY APPROVAL SYSTEM AUTHENTICATION AUTOMOBILE BACKBONE BANDWIDTH BANDWIDTH AVAILABILITY BANDWIDTH CAPACITY BROADBAND BROADBAND NETWORK BROWSER BUDGET ALLOCATION BUSINESS APPLICATIONS BUSINESS CLIMATE BUSINESS PROCESS BUSINESS PROCESSES BUSINESS SYSTEMS BUSINESSES CAPABILITIES CAPABILITY CERTIFICATES CERTIFICATION AUTHORITIES CIO CIOS COMMERCE COMMERCIAL SOFTWARE COMMUNICATION TECHNOLOGIES COMMUNICATION TECHNOLOGY COMMUNICATIONS NETWORKS COMMUNICATIONS TECHNOLOGIES COMPETITIVENESS COMPUTER HARDWARE COMPUTERS CONNECTIVITY COORDINATION MECHANISMS COPYRIGHT CUSTOMER SATISFACTION CUSTOMS CUSTOMS REVENUES DATA ENTRY DATA PROCESSING DATA SECURITY DATA TRANSFER DATABASE SYSTEMS DEVELOPMENT OF E-COMMERCE DIGITAL DIVIDE DIGITAL SIGNATURE DIGITALIZATION DISPUTE RESOLUTION DOCUMENT MANAGEMENT E-COMMERCE E-COMMERCE LAW E-CUSTOMS E-GOVERNMENT E-GOVERNMENT INITIATIVE E-GOVERNMENT INITIATIVES E-GOVERNMENT PROJECTS E-LEARNING E-TRANSACTIONS ECONOMIC DEVELOPMENT ELECTRONIC COMMERCE ELECTRONIC DOCUMENT ELECTRONIC DOCUMENTS ELECTRONIC FILING ELECTRONIC PLATFORMS ELECTRONIC PROCUREMENT ELECTRONIC SIGNATURE ELECTRONIC SIGNATURES ELECTRONIC TRANSACTIONS EMAILS ENABLING ENVIRONMENT END-USER END-USERS EQUIPMENT EXPORT MARKETS FINANCIAL MANAGEMENT FINANCIAL TRANSACTIONS FRAUD GENERAL POPULATION GOVERNMENT EMPLOYEES GOVERNMENT ENTITIES GOVERNMENT NETWORKS GOVERNMENT OFFICE GOVERNMENT OFFICES GOVERNMENT ORGANIZATION GOVERNMENT POLICIES GOVERNMENT REVENUES GOVERNMENT SERVICE GOVERNMENT SERVICES HACKING HARD COPY HARDWARE HUMAN CAPITAL HUMAN RESOURCE HUMAN RESOURCE CAPACITY HUMAN RESOURCES ICT IMPLEMENTING AGENCIES IMPLEMENTING AGENCY INDUSTRY STANDARD INFORMATION COMMUNICATIONS INFORMATION COMMUNICATIONS TECHNOLOGY INFORMATION INFRASTRUCTURE INFORMATION SECURITY INFORMATION SERVICES INFORMATION SHARING INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INNOVATION INSPECTION INSTALLATION INSTITUTION INSTITUTIONAL FRAMEWORK INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACES INTERNET SERVICE PROVIDER INTEROPERABILITY INTRANET IP ISPS IT INFRASTRUCTURE LAN LEGAL FRAMEWORK LICENSE LICENSE FEES LICENSES LOCAL AREA NETWORK LOCAL AREA NETWORKS MANAGEMENT SYSTEM MARKET INFORMATION MOBILE PHONE MOBILE PHONES NATURAL RESOURCES NAVIGATION NEW TECHNOLOGY ONLINE DATABASE ONLINE REGISTRATION ONLINE SERVICES ONLINE TRAINING ONLINE TRANSACTIONS OPEN SOURCE SOFTWARE OPERATING SYSTEMS PAYMENT SYSTEM PERFORMANCE MEASURES PERSONAL COMPUTER PERSONAL DATA PERSONAL DATA PROTECTION PHONE CONNECTIONS PRIVACY PRIVATE INVESTMENT PRIVATE PARTNERSHIPS PRIVATE SECTOR PRIVATE SECTORS PROCUREMENT PRODUCTIVITY PROJECT MANAGEMENT PROTECTION OF INTELLECTUAL PROPERTY PUBLIC ADMINISTRATION REAL-TIME DATA REGULATORY FRAMEWORK RESIDENT REGISTRATION RESULT RESULTS RETENTION SATELLITE SEARCH SECURE TRANSACTIONS SENSITIVE INFORMATION SERVER SERVICE LEVEL AGREEMENTS SERVICE PROVIDERS SERVICES TO CITIZENS SILOS SOFTWARE APPLICATIONS SOFTWARE DEVELOPMENT SOFTWARE PRODUCTS SOFTWARE SOLUTIONS SOURCE CODE SOURCE CODES SPREADSHEET SUPPORT STAFF TECHNICAL EXPERTISE TECHNICAL REQUIREMENTS TECHNICAL STAFF TECHNICAL STANDARDS TECHNICAL SUPPORT TECHNOLOGY TRANSFER TELECOM TELECOMMUNICATION TELECOMMUNICATIONS TRADE FACILITATION TRADE INFORMATION TRAINING COURSES TRAINING MATERIALS TRANSACTION TRANSACTION PROCESSING UNICODE UNIVERSAL SERVICE UNIVERSAL SERVICE OBLIGATION USES VIDEO VIRUS WEB WEB DESIGN WEB PRESENCE Further, governments are using information and communication technologies (ICT) as tools to reduce transaction costs and processing time, and increase government revenues. Further, the potential to access public services at home or at a local Internet kiosk empowers citizens in rural areas, including women and minorities. Access to relevant public information on rights and benefits, inheritance and family laws, health care, and housing can be provided through the Internet or mobile phone which translates to easier access and less time than traveling to or queuing up at government departments. The Royal Government of Cambodia (the Government) has taken various initiatives regarding the streamlining of ICTs in administration functions and several core agencies have invested or are planning on investing in information systems, databases of various types, websites, communications networks, etc. However, this figure will be significantly higher when the cost for ICT components under sector projects, such as under education, public finance, and trade are included. As the number of projects with ICT components increases in the Government, leadership and overall governance of ICT implementation will become increasingly important. ICT investments often involve high costs and big risks. Failure rates of ICT projects in governments around the world are notable. Costs for failure not only include monetary loss but costs in terms of reputation of the implementing agency or donor, and diminished incentives for future attempts in using ICTs. 2014-06-05T16:48:18Z 2014-06-05T16:48:18Z 2010-03 http://documents.worldbank.org/curated/en/2010/03/16453270/review-government-information-communications-technologies-icts-policies-investmentsbr http://hdl.handle.net/10986/18501 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Economic & Sector Work :: Policy Note Economic & Sector Work East Asia and Pacific Cambodia