Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment

This document includes the full Technical Assessment of the Punjab Public Management Reform Program. The Assessment is based on the technical analysis of the Program. It covers: the strategic relevance and technical soundness of the proposed Progra...

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Bibliographic Details
Main Author: World Bank
Format: Other Public Sector Study
Language:English
en_US
Published: Washington, DC 2014
Subjects:
GPS
ICT
PDF
WEB
Online Access:http://documents.worldbank.org/curated/en/2013/10/19795269/punjab-public-management-reform-program-program-results-operation-detailed-technical-assessment
http://hdl.handle.net/10986/20123
id okr-10986-20123
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO GOVERNMENT SERVICES
ACCESS TO INFORMATION
ACCESS TO SERVICE
ACCESS TO SERVICES
ACCOUNTABILITY
ACCOUNTING
ACTION PLAN
ADMINISTRATIVE SYSTEMS
ADMINISTRATIVE UNITS
ANTICORRUPTION
ANTICORRUPTION STRATEGY
AUTHENTICATION
AUTOMATION
AUTOMATIONS
AVERAGE CITIZEN
BANKS
BEST PRACTICE
BRIBES
BROADBAND
BUSINESS MODELS
BUSINESS PROCESS
BUSINESS PROCESSES
BUSINESSES
CALL CENTERS
CAPACITY BUILDING
CERTIFICATE
CERTIFICATES
CITIZEN ENGAGEMENT
CITIZEN SERVICE
CITIZEN SERVICES
CIVIL SOCIETY
CIVIL SOCIETY ORGANIZATIONS
COLLABORATION
COLLUSION
COMMUNICATION STRATEGY
COMMUNICATION TECHNOLOGIES
COMMUNICATION TECHNOLOGY
COMPLAINT
COMPLAINTS
COMPUTERS
CONNECTIVITY
COPYRIGHT
COPYRIGHT ISSUES
CORRUPTION
CYBERCRIME
DATA COLLECTION
DATA ENTRY
DATA NETWORKS
DATA SHARING
DECISION MAKERS
DECISION MAKING
DECISION-MAKING
DEDICATED DATA
DEMOCRATIC PARTICIPATION
DEMOCRATIC PROCESS
DEVELOPMENT PROJECTS
DIGITIZATION
DISCLOSURE OF INFORMATION
DISCRETION
DISCUSSION BOARDS
DISSEMINATION OF INFORMATION
DISTRIBUTION CHANNELS
DISTRIBUTION NETWORK
DOMAIN
DOMAINS
E-GOVERNANCE
E-GOVERNMENT
E-GOVERNMENT IMPLEMENTATION
E-GOVERNMENT INITIATIVES
E-SERVICE
E-SERVICES
EFFICIENCY IMPROVEMENT
ELECTION
ELECTION COMMISSION
ELECTIONS
ELECTRICITY
ELECTRONIC MEDIA
ELECTRONIC PAYMENTS
ELECTRONIC SIGNATURES
ELECTRONIC TRANSACTIONS
ELECTRONIC TRANSMISSION
ENABLING ENVIRONMENT
ENCRYPTION
ENGAGING CITIZENS
EPROCUREMENT
EQUIPMENT
ESERVICES
FACILITATING PAYMENTS
FEDERAL GOVERNMENT
FINANCIAL MANAGEMENT
FINANCIAL TRANSACTIONS
FREEDOM OF INFORMATION
FRONT-END
FUNCTIONALITY
GEOGRAPHIC INFORMATION
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNANCE REFORMS
GOVERNMENT AGENCIES
GOVERNMENT CAPACITY
GOVERNMENT DEPARTMENTS
GOVERNMENT ENTITIES
GOVERNMENT OFFICES
GOVERNMENT OFFICIALS
GOVERNMENT SERVICES
GPS
HEALTH SERVICES
HUMAN RESOURCE
HUMAN RESOURCE CAPACITY
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
HUMAN RIGHT
ICT
IDENTITY MANAGEMENT
IMAGES
INFORMATION DEPARTMENT
INFORMATION FLOWS
INFORMATION SECURITY
INFORMATION SERVICES
INFORMATION SYSTEM
INFORMATION SYSTEMS
INFORMATION TECHNOLOGY
INNOVATION
INNOVATIONS
INSPECTION
INSPECTIONS
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERFACE
INTERFACES
INTERNAL DATA
JUSTICE
LAWS
LEADERSHIP
LEARNING
LICENSES
LITERACY
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
MANAGEMENT SYSTEM
MANAGEMENT SYSTEMS
MATERIAL
MEDICINE
MIDDLE MEN
MINISTER
MOBILE PHONE
MOBILE PHONES
MOBILE TELEPHONE
MOBILE TELEPHONES
MONITORING MECHANISMS
MULTIPLE ACCESS
MULTIPLE CHANNELS
NETWORKS
NEW TECHNOLOGIES
ONLINE DATABASE
OPEN GOVERNMENT
PATRONAGE
PDF
PENALTIES
PERFORMANCE INDICATORS
PETTY CORRUPTION
PHONE NUMBERS
PILOT PROJECT
POLICE
POLICY DEVELOPMENT
POLITICAL PARTIES
POLITICIANS
PPPS
PRIVATE PARTNERSHIP
PRIVATE PARTNERSHIPS
PRIVATE SECTOR
PRIVATE SECTOR DEVELOPMENT
PROCUREMENT
PROCUREMENT PROCESSES
PRODUCTIVITY
PROGRAMS
PROJECT MANAGEMENT
PROTOCOLS
PUBLIC AGENCIES
PUBLIC OFFICIALS
PUBLIC OUTREACH
PUBLIC PARTICIPATION
PUBLIC SECTOR
PUBLIC SERVICE DELIVERY
PUBLIC SERVICES
PUBLIC­PRIVATE PARTNERSHIPS
QUALITY OF SERVICES
QUERIES
RECORDS MANAGEMENT
RESOURCE MOBILIZATION
RESULT
RESULTS
REVENUE COLLECTION
SECURITY MEASURES
SELF-SERVICE
SERVER
SERVICE DELIVERY
SERVICE PROVIDERS
SERVICE PROVISION
SITES
SOCIAL SERVICE
SUPERVISION
TECHNICAL ASSISTANCE
TECHNOLOGICAL SUPPORT
TECHNOLOGY PLATFORMS
TELECOM
TELECOM SERVICES
TELECOMMUNICATION
TELEDENSITY
TRACKING SYSTEM
TRADITIONAL BUSINESS
TRANSACTION
TRANSPARENCY
TRANSPARENT GOVERNMENT
TRIAL
TURNAROUND TIMES
USER
USERS
USES
VALUE CHAIN
VIDEO
VIDEOS
WEB
WEB PORTAL
WEB PORTALS
WEB PRESENCE
WIRELESS INTERNET
WORKING HOURS
spellingShingle ACCESS TO GOVERNMENT SERVICES
ACCESS TO INFORMATION
ACCESS TO SERVICE
ACCESS TO SERVICES
ACCOUNTABILITY
ACCOUNTING
ACTION PLAN
ADMINISTRATIVE SYSTEMS
ADMINISTRATIVE UNITS
ANTICORRUPTION
ANTICORRUPTION STRATEGY
AUTHENTICATION
AUTOMATION
AUTOMATIONS
AVERAGE CITIZEN
BANKS
BEST PRACTICE
BRIBES
BROADBAND
BUSINESS MODELS
BUSINESS PROCESS
BUSINESS PROCESSES
BUSINESSES
CALL CENTERS
CAPACITY BUILDING
CERTIFICATE
CERTIFICATES
CITIZEN ENGAGEMENT
CITIZEN SERVICE
CITIZEN SERVICES
CIVIL SOCIETY
CIVIL SOCIETY ORGANIZATIONS
COLLABORATION
COLLUSION
COMMUNICATION STRATEGY
COMMUNICATION TECHNOLOGIES
COMMUNICATION TECHNOLOGY
COMPLAINT
COMPLAINTS
COMPUTERS
CONNECTIVITY
COPYRIGHT
COPYRIGHT ISSUES
CORRUPTION
CYBERCRIME
DATA COLLECTION
DATA ENTRY
DATA NETWORKS
DATA SHARING
DECISION MAKERS
DECISION MAKING
DECISION-MAKING
DEDICATED DATA
DEMOCRATIC PARTICIPATION
DEMOCRATIC PROCESS
DEVELOPMENT PROJECTS
DIGITIZATION
DISCLOSURE OF INFORMATION
DISCRETION
DISCUSSION BOARDS
DISSEMINATION OF INFORMATION
DISTRIBUTION CHANNELS
DISTRIBUTION NETWORK
DOMAIN
DOMAINS
E-GOVERNANCE
E-GOVERNMENT
E-GOVERNMENT IMPLEMENTATION
E-GOVERNMENT INITIATIVES
E-SERVICE
E-SERVICES
EFFICIENCY IMPROVEMENT
ELECTION
ELECTION COMMISSION
ELECTIONS
ELECTRICITY
ELECTRONIC MEDIA
ELECTRONIC PAYMENTS
ELECTRONIC SIGNATURES
ELECTRONIC TRANSACTIONS
ELECTRONIC TRANSMISSION
ENABLING ENVIRONMENT
ENCRYPTION
ENGAGING CITIZENS
EPROCUREMENT
EQUIPMENT
ESERVICES
FACILITATING PAYMENTS
FEDERAL GOVERNMENT
FINANCIAL MANAGEMENT
FINANCIAL TRANSACTIONS
FREEDOM OF INFORMATION
FRONT-END
FUNCTIONALITY
GEOGRAPHIC INFORMATION
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNANCE REFORMS
GOVERNMENT AGENCIES
GOVERNMENT CAPACITY
GOVERNMENT DEPARTMENTS
GOVERNMENT ENTITIES
GOVERNMENT OFFICES
GOVERNMENT OFFICIALS
GOVERNMENT SERVICES
GPS
HEALTH SERVICES
HUMAN RESOURCE
HUMAN RESOURCE CAPACITY
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
HUMAN RIGHT
ICT
IDENTITY MANAGEMENT
IMAGES
INFORMATION DEPARTMENT
INFORMATION FLOWS
INFORMATION SECURITY
INFORMATION SERVICES
INFORMATION SYSTEM
INFORMATION SYSTEMS
INFORMATION TECHNOLOGY
INNOVATION
INNOVATIONS
INSPECTION
INSPECTIONS
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY RIGHTS
INTERFACE
INTERFACES
INTERNAL DATA
JUSTICE
LAWS
LEADERSHIP
LEARNING
LICENSES
LITERACY
LOCAL GOVERNMENT
LOCAL GOVERNMENTS
MANAGEMENT SYSTEM
MANAGEMENT SYSTEMS
MATERIAL
MEDICINE
MIDDLE MEN
MINISTER
MOBILE PHONE
MOBILE PHONES
MOBILE TELEPHONE
MOBILE TELEPHONES
MONITORING MECHANISMS
MULTIPLE ACCESS
MULTIPLE CHANNELS
NETWORKS
NEW TECHNOLOGIES
ONLINE DATABASE
OPEN GOVERNMENT
PATRONAGE
PDF
PENALTIES
PERFORMANCE INDICATORS
PETTY CORRUPTION
PHONE NUMBERS
PILOT PROJECT
POLICE
POLICY DEVELOPMENT
POLITICAL PARTIES
POLITICIANS
PPPS
PRIVATE PARTNERSHIP
PRIVATE PARTNERSHIPS
PRIVATE SECTOR
PRIVATE SECTOR DEVELOPMENT
PROCUREMENT
PROCUREMENT PROCESSES
PRODUCTIVITY
PROGRAMS
PROJECT MANAGEMENT
PROTOCOLS
PUBLIC AGENCIES
PUBLIC OFFICIALS
PUBLIC OUTREACH
PUBLIC PARTICIPATION
PUBLIC SECTOR
PUBLIC SERVICE DELIVERY
PUBLIC SERVICES
PUBLIC­PRIVATE PARTNERSHIPS
QUALITY OF SERVICES
QUERIES
RECORDS MANAGEMENT
RESOURCE MOBILIZATION
RESULT
RESULTS
REVENUE COLLECTION
SECURITY MEASURES
SELF-SERVICE
SERVER
SERVICE DELIVERY
SERVICE PROVIDERS
SERVICE PROVISION
SITES
SOCIAL SERVICE
SUPERVISION
TECHNICAL ASSISTANCE
TECHNOLOGICAL SUPPORT
TECHNOLOGY PLATFORMS
TELECOM
TELECOM SERVICES
TELECOMMUNICATION
TELEDENSITY
TRACKING SYSTEM
TRADITIONAL BUSINESS
TRANSACTION
TRANSPARENCY
TRANSPARENT GOVERNMENT
TRIAL
TURNAROUND TIMES
USER
USERS
USES
VALUE CHAIN
VIDEO
VIDEOS
WEB
WEB PORTAL
WEB PORTALS
WEB PRESENCE
WIRELESS INTERNET
WORKING HOURS
World Bank
Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment
geographic_facet South Asia
Pakistan
description This document includes the full Technical Assessment of the Punjab Public Management Reform Program. The Assessment is based on the technical analysis of the Program. It covers: the strategic relevance and technical soundness of the proposed Program; the Program's results framework and monitoring and evaluation; the Program s governance structure and institutional arrangements; and the economic justification of the Program. It also presents an evaluation of the technical risks, and defines the improvements proposed as part of the Program Action Plan.
format Economic & Sector Work :: Other Public Sector Study
author World Bank
author_facet World Bank
author_sort World Bank
title Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment
title_short Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment
title_full Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment
title_fullStr Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment
title_full_unstemmed Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment
title_sort punjab public management reform program : program for results operation, detailed technical assessment
publisher Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2013/10/19795269/punjab-public-management-reform-program-program-results-operation-detailed-technical-assessment
http://hdl.handle.net/10986/20123
_version_ 1764444398422065152
spelling okr-10986-201232021-04-23T14:03:53Z Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment World Bank ACCESS TO GOVERNMENT SERVICES ACCESS TO INFORMATION ACCESS TO SERVICE ACCESS TO SERVICES ACCOUNTABILITY ACCOUNTING ACTION PLAN ADMINISTRATIVE SYSTEMS ADMINISTRATIVE UNITS ANTICORRUPTION ANTICORRUPTION STRATEGY AUTHENTICATION AUTOMATION AUTOMATIONS AVERAGE CITIZEN BANKS BEST PRACTICE BRIBES BROADBAND BUSINESS MODELS BUSINESS PROCESS BUSINESS PROCESSES BUSINESSES CALL CENTERS CAPACITY BUILDING CERTIFICATE CERTIFICATES CITIZEN ENGAGEMENT CITIZEN SERVICE CITIZEN SERVICES CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COLLUSION COMMUNICATION STRATEGY COMMUNICATION TECHNOLOGIES COMMUNICATION TECHNOLOGY COMPLAINT COMPLAINTS COMPUTERS CONNECTIVITY COPYRIGHT COPYRIGHT ISSUES CORRUPTION CYBERCRIME DATA COLLECTION DATA ENTRY DATA NETWORKS DATA SHARING DECISION MAKERS DECISION MAKING DECISION-MAKING DEDICATED DATA DEMOCRATIC PARTICIPATION DEMOCRATIC PROCESS DEVELOPMENT PROJECTS DIGITIZATION DISCLOSURE OF INFORMATION DISCRETION DISCUSSION BOARDS DISSEMINATION OF INFORMATION DISTRIBUTION CHANNELS DISTRIBUTION NETWORK DOMAIN DOMAINS E-GOVERNANCE E-GOVERNMENT E-GOVERNMENT IMPLEMENTATION E-GOVERNMENT INITIATIVES E-SERVICE E-SERVICES EFFICIENCY IMPROVEMENT ELECTION ELECTION COMMISSION ELECTIONS ELECTRICITY ELECTRONIC MEDIA ELECTRONIC PAYMENTS ELECTRONIC SIGNATURES ELECTRONIC TRANSACTIONS ELECTRONIC TRANSMISSION ENABLING ENVIRONMENT ENCRYPTION ENGAGING CITIZENS EPROCUREMENT EQUIPMENT ESERVICES FACILITATING PAYMENTS FEDERAL GOVERNMENT FINANCIAL MANAGEMENT FINANCIAL TRANSACTIONS FREEDOM OF INFORMATION FRONT-END FUNCTIONALITY GEOGRAPHIC INFORMATION GOOD GOVERNANCE GOVERNANCE REFORM GOVERNANCE REFORMS GOVERNMENT AGENCIES GOVERNMENT CAPACITY GOVERNMENT DEPARTMENTS GOVERNMENT ENTITIES GOVERNMENT OFFICES GOVERNMENT OFFICIALS GOVERNMENT SERVICES GPS HEALTH SERVICES HUMAN RESOURCE HUMAN RESOURCE CAPACITY HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RIGHT ICT IDENTITY MANAGEMENT IMAGES INFORMATION DEPARTMENT INFORMATION FLOWS INFORMATION SECURITY INFORMATION SERVICES INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INNOVATION INNOVATIONS INSPECTION INSPECTIONS INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACE INTERFACES INTERNAL DATA JUSTICE LAWS LEADERSHIP LEARNING LICENSES LITERACY LOCAL GOVERNMENT LOCAL GOVERNMENTS MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MATERIAL MEDICINE MIDDLE MEN MINISTER MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES MONITORING MECHANISMS MULTIPLE ACCESS MULTIPLE CHANNELS NETWORKS NEW TECHNOLOGIES ONLINE DATABASE OPEN GOVERNMENT PATRONAGE PDF PENALTIES PERFORMANCE INDICATORS PETTY CORRUPTION PHONE NUMBERS PILOT PROJECT POLICE POLICY DEVELOPMENT POLITICAL PARTIES POLITICIANS PPPS PRIVATE PARTNERSHIP PRIVATE PARTNERSHIPS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PROCUREMENT PROCUREMENT PROCESSES PRODUCTIVITY PROGRAMS PROJECT MANAGEMENT PROTOCOLS PUBLIC AGENCIES PUBLIC OFFICIALS PUBLIC OUTREACH PUBLIC PARTICIPATION PUBLIC SECTOR PUBLIC SERVICE DELIVERY PUBLIC SERVICES PUBLIC­PRIVATE PARTNERSHIPS QUALITY OF SERVICES QUERIES RECORDS MANAGEMENT RESOURCE MOBILIZATION RESULT RESULTS REVENUE COLLECTION SECURITY MEASURES SELF-SERVICE SERVER SERVICE DELIVERY SERVICE PROVIDERS SERVICE PROVISION SITES SOCIAL SERVICE SUPERVISION TECHNICAL ASSISTANCE TECHNOLOGICAL SUPPORT TECHNOLOGY PLATFORMS TELECOM TELECOM SERVICES TELECOMMUNICATION TELEDENSITY TRACKING SYSTEM TRADITIONAL BUSINESS TRANSACTION TRANSPARENCY TRANSPARENT GOVERNMENT TRIAL TURNAROUND TIMES USER USERS USES VALUE CHAIN VIDEO VIDEOS WEB WEB PORTAL WEB PORTALS WEB PRESENCE WIRELESS INTERNET WORKING HOURS This document includes the full Technical Assessment of the Punjab Public Management Reform Program. The Assessment is based on the technical analysis of the Program. It covers: the strategic relevance and technical soundness of the proposed Program; the Program's results framework and monitoring and evaluation; the Program s governance structure and institutional arrangements; and the economic justification of the Program. It also presents an evaluation of the technical risks, and defines the improvements proposed as part of the Program Action Plan. 2014-09-15T18:31:24Z 2014-09-15T18:31:24Z 2013-10-01 http://documents.worldbank.org/curated/en/2013/10/19795269/punjab-public-management-reform-program-program-results-operation-detailed-technical-assessment http://hdl.handle.net/10986/20123 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ Washington, DC Economic & Sector Work :: Other Public Sector Study South Asia Pakistan