Punjab Public Management Reform Program : Program for Results Operation, Detailed Technical Assessment

This document includes the full Technical Assessment of the Punjab Public Management Reform Program. The Assessment is based on the technical analysis of the Program. It covers: the strategic relevance and technical soundness of the proposed Progra...

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Bibliographic Details
Main Author:	World Bank
Format:	Other Public Sector Study
Language:	English en_US
Published:	Washington, DC 2014
Subjects:	ACCESS TO GOVERNMENT SERVICES ACCESS TO INFORMATION ACCESS TO SERVICE ACCESS TO SERVICES ACCOUNTABILITY ACCOUNTING ACTION PLAN ADMINISTRATIVE SYSTEMS ADMINISTRATIVE UNITS ANTICORRUPTION ANTICORRUPTION STRATEGY AUTHENTICATION AUTOMATION AUTOMATIONS AVERAGE CITIZEN BANKS BEST PRACTICE BRIBES BROADBAND BUSINESS MODELS BUSINESS PROCESS BUSINESS PROCESSES BUSINESSES CALL CENTERS CAPACITY BUILDING CERTIFICATE CERTIFICATES CITIZEN ENGAGEMENT CITIZEN SERVICE CITIZEN SERVICES CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS COLLABORATION COLLUSION COMMUNICATION STRATEGY COMMUNICATION TECHNOLOGIES COMMUNICATION TECHNOLOGY COMPLAINT COMPLAINTS COMPUTERS CONNECTIVITY COPYRIGHT COPYRIGHT ISSUES CORRUPTION CYBERCRIME DATA COLLECTION DATA ENTRY DATA NETWORKS DATA SHARING DECISION MAKERS DECISION MAKING DECISION-MAKING DEDICATED DATA DEMOCRATIC PARTICIPATION DEMOCRATIC PROCESS DEVELOPMENT PROJECTS DIGITIZATION DISCLOSURE OF INFORMATION DISCRETION DISCUSSION BOARDS DISSEMINATION OF INFORMATION DISTRIBUTION CHANNELS DISTRIBUTION NETWORK DOMAIN DOMAINS E-GOVERNANCE E-GOVERNMENT E-GOVERNMENT IMPLEMENTATION E-GOVERNMENT INITIATIVES E-SERVICE E-SERVICES EFFICIENCY IMPROVEMENT ELECTION ELECTION COMMISSION ELECTIONS ELECTRICITY ELECTRONIC MEDIA ELECTRONIC PAYMENTS ELECTRONIC SIGNATURES ELECTRONIC TRANSACTIONS ELECTRONIC TRANSMISSION ENABLING ENVIRONMENT ENCRYPTION ENGAGING CITIZENS EPROCUREMENT EQUIPMENT ESERVICES FACILITATING PAYMENTS FEDERAL GOVERNMENT FINANCIAL MANAGEMENT FINANCIAL TRANSACTIONS FREEDOM OF INFORMATION FRONT-END FUNCTIONALITY GEOGRAPHIC INFORMATION GOOD GOVERNANCE GOVERNANCE REFORM GOVERNANCE REFORMS GOVERNMENT AGENCIES GOVERNMENT CAPACITY GOVERNMENT DEPARTMENTS GOVERNMENT ENTITIES GOVERNMENT OFFICES GOVERNMENT OFFICIALS GOVERNMENT SERVICES GPS HEALTH SERVICES HUMAN RESOURCE HUMAN RESOURCE CAPACITY HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RIGHT ICT IDENTITY MANAGEMENT IMAGES INFORMATION DEPARTMENT INFORMATION FLOWS INFORMATION SECURITY INFORMATION SERVICES INFORMATION SYSTEM INFORMATION SYSTEMS INFORMATION TECHNOLOGY INNOVATION INNOVATIONS INSPECTION INSPECTIONS INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY RIGHTS INTERFACE INTERFACES INTERNAL DATA JUSTICE LAWS LEADERSHIP LEARNING LICENSES LITERACY LOCAL GOVERNMENT LOCAL GOVERNMENTS MANAGEMENT SYSTEM MANAGEMENT SYSTEMS MATERIAL MEDICINE MIDDLE MEN MINISTER MOBILE PHONE MOBILE PHONES MOBILE TELEPHONE MOBILE TELEPHONES MONITORING MECHANISMS MULTIPLE ACCESS MULTIPLE CHANNELS NETWORKS NEW TECHNOLOGIES ONLINE DATABASE OPEN GOVERNMENT PATRONAGE PDF PENALTIES PERFORMANCE INDICATORS PETTY CORRUPTION PHONE NUMBERS PILOT PROJECT POLICE POLICY DEVELOPMENT POLITICAL PARTIES POLITICIANS PPPS PRIVATE PARTNERSHIP PRIVATE PARTNERSHIPS PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PROCUREMENT PROCUREMENT PROCESSES PRODUCTIVITY PROGRAMS PROJECT MANAGEMENT PROTOCOLS PUBLIC AGENCIES PUBLIC OFFICIALS PUBLIC OUTREACH PUBLIC PARTICIPATION PUBLIC SECTOR PUBLIC SERVICE DELIVERY PUBLIC SERVICES PUBLICPRIVATE PARTNERSHIPS QUALITY OF SERVICES QUERIES RECORDS MANAGEMENT RESOURCE MOBILIZATION RESULT RESULTS REVENUE COLLECTION SECURITY MEASURES SELF-SERVICE SERVER SERVICE DELIVERY SERVICE PROVIDERS SERVICE PROVISION SITES SOCIAL SERVICE SUPERVISION TECHNICAL ASSISTANCE TECHNOLOGICAL SUPPORT TECHNOLOGY PLATFORMS TELECOM TELECOM SERVICES TELECOMMUNICATION TELEDENSITY TRACKING SYSTEM TRADITIONAL BUSINESS TRANSACTION TRANSPARENCY TRANSPARENT GOVERNMENT TRIAL TURNAROUND TIMES USER USERS USES VALUE CHAIN VIDEO VIDEOS WEB WEB PORTAL WEB PORTALS WEB PRESENCE WIRELESS INTERNET WORKING HOURS
Online Access:	http://documents.worldbank.org/curated/en/2013/10/19795269/punjab-public-management-reform-program-program-results-operation-detailed-technical-assessment http://hdl.handle.net/10986/20123