Service Delivery Indicators : Kenya
Without consistent and accurate information on the quality of services, it is difficult for citizens or politicians (the principal) to assess how service providers (the agent) are performing and to take corrective action. The service delivery indic...
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| Format: | Working Paper |
| Language: | English en_US |
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World Bank, Washington, DC
2014
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| Online Access: | http://documents.worldbank.org/curated/en/2013/07/20172319/service-delivery-indicators-kenya http://hdl.handle.net/10986/20136 |
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okr-10986-201362021-04-23T14:03:54Z Service Delivery Indicators : Kenya Martin, Gayle H. Pimhidzai, Obert ABSENTEEISM ADULTS AVERAGE SCORE BINDING CLASSROOM CLASSROOM ENVIRONMENT CLASSROOMS CURRICULA CURRICULUM CURRICULUM REVIEW DROPOUT RATES EDUCATION TEACHERS ENROLLMENT EXAM FINAL OUTCOMES GROUP LEARNING HEAD TEACHER HIGH DROPOUT HIGH DROPOUT RATES HIGHER GRADES LEARNING LECTURES LITERACY MATHEMATICS NUMBER OF TEACHERS PEDAGOGIC SKILLS PEDAGOGICAL SKILLS PEDAGOGY PRIMARY CURRICULUM PRIVATE SCHOOL PRIVATE SCHOOL STUDENTS PRIVATE SCHOOL TEACHERS PRIVATE SCHOOLS PUBLIC EXPENDITURE PUBLIC SCHOOL PUBLIC SCHOOL TEACHERS PUBLIC SCHOOLS READING REASONING SCHOOL DAY SCHOOL GOVERNANCE SCHOOL INFRASTRUCTURE SCHOOLING SCHOOLS STUDENT ACHIEVEMENT STUDENT DATA SUBJECTS TEACHER TEACHERS TEACHING TEST SCORES TEXTBOOK TEXTBOOKS WORKERS Without consistent and accurate information on the quality of services, it is difficult for citizens or politicians (the principal) to assess how service providers (the agent) are performing and to take corrective action. The service delivery indicators (SDI) provide a set of metrics to benchmark the performance of schools and health clinics in Africa. The indicators can be used to track progress within and across countries over time, and aim to enhance active monitoring of service delivery to increase public accountability and good governance. Ultimately, the goal of this effort is to help policymakers, citizens, service providers, donors, and other stakeholders enhance the quality of services and improve development outcomes. This report presents the findings from the implementation of the first SDI survey in Kenya. The production of health services requires three dimensions of service delivery: (i) the availability of key inputs such as drugs, equipment and infrastructure; (ii) providers who are skilled; and (iii) providers who exert the necessary effort in applying knowledge and skills. The SDI surveys allow for the assessment of how these elements come together to produce quality health services in the same place at the same time. This paper is structured as follows: section one gives introduction. Section two outlines the analytical underpinnings of the indicators and how they are categorized. Section three presents the methodology of the Kenya SDI education and health surveys. The results are presented and analyzed in section four and section five. The report concludes with a summary of the overall findings and some implications for Kenya. 2014-09-15T21:12:37Z 2014-09-15T21:12:37Z 2013-07 http://documents.worldbank.org/curated/en/2013/07/20172319/service-delivery-indicators-kenya http://hdl.handle.net/10986/20136 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research Africa Kenya |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ABSENTEEISM ADULTS AVERAGE SCORE BINDING CLASSROOM CLASSROOM ENVIRONMENT CLASSROOMS CURRICULA CURRICULUM CURRICULUM REVIEW DROPOUT RATES EDUCATION TEACHERS ENROLLMENT EXAM FINAL OUTCOMES GROUP LEARNING HEAD TEACHER HIGH DROPOUT HIGH DROPOUT RATES HIGHER GRADES LEARNING LECTURES LITERACY MATHEMATICS NUMBER OF TEACHERS PEDAGOGIC SKILLS PEDAGOGICAL SKILLS PEDAGOGY PRIMARY CURRICULUM PRIVATE SCHOOL PRIVATE SCHOOL STUDENTS PRIVATE SCHOOL TEACHERS PRIVATE SCHOOLS PUBLIC EXPENDITURE PUBLIC SCHOOL PUBLIC SCHOOL TEACHERS PUBLIC SCHOOLS READING REASONING SCHOOL DAY SCHOOL GOVERNANCE SCHOOL INFRASTRUCTURE SCHOOLING SCHOOLS STUDENT ACHIEVEMENT STUDENT DATA SUBJECTS TEACHER TEACHERS TEACHING TEST SCORES TEXTBOOK TEXTBOOKS WORKERS |
| spellingShingle |
ABSENTEEISM ADULTS AVERAGE SCORE BINDING CLASSROOM CLASSROOM ENVIRONMENT CLASSROOMS CURRICULA CURRICULUM CURRICULUM REVIEW DROPOUT RATES EDUCATION TEACHERS ENROLLMENT EXAM FINAL OUTCOMES GROUP LEARNING HEAD TEACHER HIGH DROPOUT HIGH DROPOUT RATES HIGHER GRADES LEARNING LECTURES LITERACY MATHEMATICS NUMBER OF TEACHERS PEDAGOGIC SKILLS PEDAGOGICAL SKILLS PEDAGOGY PRIMARY CURRICULUM PRIVATE SCHOOL PRIVATE SCHOOL STUDENTS PRIVATE SCHOOL TEACHERS PRIVATE SCHOOLS PUBLIC EXPENDITURE PUBLIC SCHOOL PUBLIC SCHOOL TEACHERS PUBLIC SCHOOLS READING REASONING SCHOOL DAY SCHOOL GOVERNANCE SCHOOL INFRASTRUCTURE SCHOOLING SCHOOLS STUDENT ACHIEVEMENT STUDENT DATA SUBJECTS TEACHER TEACHERS TEACHING TEST SCORES TEXTBOOK TEXTBOOKS WORKERS Martin, Gayle H. Pimhidzai, Obert Service Delivery Indicators : Kenya |
| geographic_facet |
Africa Kenya |
| description |
Without consistent and accurate
information on the quality of services, it is difficult for
citizens or politicians (the principal) to assess how
service providers (the agent) are performing and to take
corrective action. The service delivery indicators (SDI)
provide a set of metrics to benchmark the performance of
schools and health clinics in Africa. The indicators can be
used to track progress within and across countries over
time, and aim to enhance active monitoring of service
delivery to increase public accountability and good
governance. Ultimately, the goal of this effort is to help
policymakers, citizens, service providers, donors, and other
stakeholders enhance the quality of services and improve
development outcomes. This report presents the findings from
the implementation of the first SDI survey in Kenya. The
production of health services requires three dimensions of
service delivery: (i) the availability of key inputs such as
drugs, equipment and infrastructure; (ii) providers who are
skilled; and (iii) providers who exert the necessary effort
in applying knowledge and skills. The SDI surveys allow for
the assessment of how these elements come together to
produce quality health services in the same place at the
same time. This paper is structured as follows: section one
gives introduction. Section two outlines the analytical
underpinnings of the indicators and how they are
categorized. Section three presents the methodology of the
Kenya SDI education and health surveys. The results are
presented and analyzed in section four and section five. The
report concludes with a summary of the overall findings and
some implications for Kenya. |
| format |
Publications & Research :: Working Paper |
| author |
Martin, Gayle H. Pimhidzai, Obert |
| author_facet |
Martin, Gayle H. Pimhidzai, Obert |
| author_sort |
Martin, Gayle H. |
| title |
Service Delivery Indicators : Kenya |
| title_short |
Service Delivery Indicators : Kenya |
| title_full |
Service Delivery Indicators : Kenya |
| title_fullStr |
Service Delivery Indicators : Kenya |
| title_full_unstemmed |
Service Delivery Indicators : Kenya |
| title_sort |
service delivery indicators : kenya |
| publisher |
World Bank, Washington, DC |
| publishDate |
2014 |
| url |
http://documents.worldbank.org/curated/en/2013/07/20172319/service-delivery-indicators-kenya http://hdl.handle.net/10986/20136 |
| _version_ |
1764444815234170880 |