Generating Genuine Demand for Accountability through Communication : Trainer's Guide

The trainer s guide starts with an introduction into the conceptual framework of accountability and communication. Theoretical basics are illustrated by relevant case studies, mostly taken from CommGAP s volume accountability through public opinio...

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Bibliographic Details
Main Authors: Arnold, Anne-Katrin, Garcia, Helen
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2014
Subjects:
TV
Online Access:http://documents.worldbank.org/curated/en/2011/01/19916786/generating-genuine-demand-accountability-through-communication-trainers-guide
http://hdl.handle.net/10986/20186
id okr-10986-20186
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ABUSE
ACCESS TO INFORMATION LAW
ACCOUNTABILITY MECHANISMS
ACTIVE PARTICIPATION
BEHAVIOR CHANGE
BUDGET INFORMATION
BUSINESS SECTOR
CANCER
CAPACITY BUILDING
CITIZEN
CITIZEN ENGAGEMENT
CITIZEN FEEDBACK
CITIZEN GROUPS
CITIZEN OVERSIGHT
CITIZEN PARTICIPATION
CITIZEN SCORECARDS
CITIZEN VOICE
CITIZENS
CITIZENSHIP
CIVIL LIBERTIES
CIVIL SOCIETY
CIVIL SOCIETY INSTITUTIONS
CIVIL SOCIETY ORGANIZATIONS
CLIMATE CHANGE
COLLECTIVE ACTION
COMMUNICATION CAMPAIGN
COMMUNICATION CHANNEL
COMMUNICATION CHANNELS
COMMUNICATION SPECIALISTS
COMMUNITY PARTICIPATION
CONSENSUS
CONSTITUENCY
CONSTITUTION
CONSULTATION PROCESS
CORRUPTION
CULTURAL VALUES
DECENTRALIZATION
DECISION MAKERS
DECISION-MAKERS
DEMOCRACY
DEMOCRATIC ACCOUNTABILITY
DEMOCRATIC CONSOLIDATION
DEMOCRATIC ELECTIONS
DEMOCRATIC PROCESSES
DEVELOPING COUNTRIES
DEVELOPMENT EFFORTS
DISEASES
DISSEMINATION
ECONOMIC ACTIVITY
ECONOMIC DEVELOPMENT
EDUCATIONAL INSTITUTIONS
EFFECTIVE GOVERNANCE
EFFECTIVE PARTICIPATION
ELDERLY
ELECTED OFFICIALS
ELECTION
ELECTIONS
ELECTORATE
ENACTMENT
EXECUTIVE BRANCH
FORMAL INSTITUTIONS
FREE MEDIA
GENDER ISSUES
GLOBAL CLIMATE CHANGE
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNMENT AGENCIES
GOVERNMENT INFORMATION
GOVERNMENT INSTITUTIONS
GOVERNMENT OFFICES
GOVERNMENT OFFICIALS
GOVERNMENT PERFORMANCE
GOVERNMENT POLICIES
GOVERNMENT PROGRAM
GOVERNMENT STRUCTURES
HEALTH CARE
HUMAN RIGHTS
IMMUNIZATION
IMPEACHMENT
IMPROVING GOVERNANCE
INCOME
INDEPENDENT MEDIA
INFANT
INFORMATION CAMPAIGNS
INFORMATION LAWS
INFORMATION LEGISLATION
INFORMATION SYSTEMS
INSTITUTIONAL CONSTRAINTS
INSTITUTIONAL MECHANISMS
INTERNATIONAL DEVELOPMENT
INTERNATIONAL FOOD POLICY RESEARCH INSTITUTE
INTERNATIONAL LAW
INVESTIGATIVE REPORTER
INVESTIGATIVE REPORTING
JOB OPPORTUNITIES
JOURNALISTS
JUDICIARY
LAWS
LEGAL STATUS
LEGISLATIVE OVERSIGHT
LEGISLATORS
LEGISLATURE
LEGISLATURES
LEGITIMACY
LIVING CONDITIONS
LOCAL CAPACITY
LOCAL GOVERNMENT
LOCAL INSTITUTIONS
LOCAL MEDIA
LOCAL ORGANIZATIONS
LOCAL POLITICIANS
LOCAL TELEVISION
MASS MEDIA
MEDIA ATTENTION
MEDIA COVERAGE
MORAL AUTHORITY
MUNICIPAL SERVICES
NATIONAL DIALOGUE
NATIONAL LEVEL
NATIONAL POLICY
NATIONS
NEWS MEDIA
NUMBER OF WORKERS
OFFICIAL LANGUAGES
OFFICIAL POLICY
OPINION LEADERS
PARLIAMENT
PARLIAMENTARIANS
PARLIAMENTARY ADVOCACY
PARLIAMENTARY OVERSIGHT
PARTICIPATORY PROCESS
PERFORMANCE INDICATORS
PERSONAL COMMUNICATION
POLICY DIALOGUE
POLICY MAKERS
POLICY MAKING
POLICY PROCESS
POLICY RESEARCH
POLITICAL INSTITUTIONS
POLITICAL INVOLVEMENT
POLITICAL ISSUES
POLITICAL PARTICIPATION
POLITICAL PROCESS
POLITICAL REFORMS
POLITICIANS
POOR PERFORMANCE
POSTERS
PRACTITIONERS
PRESS CONFERENCE
PRIME MINISTER
PRINT MEDIA
PRIVATE SECTOR PARTICIPATION
PRIVATE SECTOR REPRESENTATIVES
PUBLIC ACCOUNTABILITY
PUBLIC ACTION
PUBLIC ADMINISTRATION
PUBLIC AFFAIRS
PUBLIC AGENCIES
PUBLIC ATTENTION
PUBLIC DEBATE
PUBLIC DEMAND
PUBLIC ENGAGEMENT
PUBLIC GOOD
PUBLIC HEARINGS
PUBLIC INFORMATION
PUBLIC INTEREST
PUBLIC MONEY
PUBLIC OFFICIALS
PUBLIC OPINION
PUBLIC OPINIONS
PUBLIC PARTICIPATION
PUBLIC POLICIES
PUBLIC SECTOR
PUBLIC SERVANTS
PUBLIC SERVICES
PUBLIC SPENDING
PUBLIC SPHERE
PUBLIC UNDERSTANDING
QUALITY OF LIFE
QUALITY OF SERVICES
RADIO
RADIO PROGRAM
RADIO SHOWS
RADIO STATIONS
RAPID POPULATION GROWTH
REGULATORY FRAMEWORKS
REPRESENTATIVES
RURAL AREAS
SANITATION
SCHOOL YOUTH
SERVICE DELIVERY
SERVICE PROVIDERS
SOCIAL ACTION
SOCIAL CAPITAL
SOCIAL CHANGE
SOCIAL DEVELOPMENT
SOCIAL SCIENCE
SPONSORS
STATE INSTITUTIONS
TAX RETURNS
TECHNICAL ASSISTANCE
TEENAGERS
TELEVISION
TRADITIONAL MEDIA
TRAINING SESSION
TRANSPARENCY
TRANSPORTATION
TUBERCULOSIS
TV
VOTING
VOTING PUBLIC
YOUNG CHILDREN
YOUTH
spellingShingle ABUSE
ACCESS TO INFORMATION LAW
ACCOUNTABILITY MECHANISMS
ACTIVE PARTICIPATION
BEHAVIOR CHANGE
BUDGET INFORMATION
BUSINESS SECTOR
CANCER
CAPACITY BUILDING
CITIZEN
CITIZEN ENGAGEMENT
CITIZEN FEEDBACK
CITIZEN GROUPS
CITIZEN OVERSIGHT
CITIZEN PARTICIPATION
CITIZEN SCORECARDS
CITIZEN VOICE
CITIZENS
CITIZENSHIP
CIVIL LIBERTIES
CIVIL SOCIETY
CIVIL SOCIETY INSTITUTIONS
CIVIL SOCIETY ORGANIZATIONS
CLIMATE CHANGE
COLLECTIVE ACTION
COMMUNICATION CAMPAIGN
COMMUNICATION CHANNEL
COMMUNICATION CHANNELS
COMMUNICATION SPECIALISTS
COMMUNITY PARTICIPATION
CONSENSUS
CONSTITUENCY
CONSTITUTION
CONSULTATION PROCESS
CORRUPTION
CULTURAL VALUES
DECENTRALIZATION
DECISION MAKERS
DECISION-MAKERS
DEMOCRACY
DEMOCRATIC ACCOUNTABILITY
DEMOCRATIC CONSOLIDATION
DEMOCRATIC ELECTIONS
DEMOCRATIC PROCESSES
DEVELOPING COUNTRIES
DEVELOPMENT EFFORTS
DISEASES
DISSEMINATION
ECONOMIC ACTIVITY
ECONOMIC DEVELOPMENT
EDUCATIONAL INSTITUTIONS
EFFECTIVE GOVERNANCE
EFFECTIVE PARTICIPATION
ELDERLY
ELECTED OFFICIALS
ELECTION
ELECTIONS
ELECTORATE
ENACTMENT
EXECUTIVE BRANCH
FORMAL INSTITUTIONS
FREE MEDIA
GENDER ISSUES
GLOBAL CLIMATE CHANGE
GOOD GOVERNANCE
GOVERNANCE REFORM
GOVERNMENT AGENCIES
GOVERNMENT INFORMATION
GOVERNMENT INSTITUTIONS
GOVERNMENT OFFICES
GOVERNMENT OFFICIALS
GOVERNMENT PERFORMANCE
GOVERNMENT POLICIES
GOVERNMENT PROGRAM
GOVERNMENT STRUCTURES
HEALTH CARE
HUMAN RIGHTS
IMMUNIZATION
IMPEACHMENT
IMPROVING GOVERNANCE
INCOME
INDEPENDENT MEDIA
INFANT
INFORMATION CAMPAIGNS
INFORMATION LAWS
INFORMATION LEGISLATION
INFORMATION SYSTEMS
INSTITUTIONAL CONSTRAINTS
INSTITUTIONAL MECHANISMS
INTERNATIONAL DEVELOPMENT
INTERNATIONAL FOOD POLICY RESEARCH INSTITUTE
INTERNATIONAL LAW
INVESTIGATIVE REPORTER
INVESTIGATIVE REPORTING
JOB OPPORTUNITIES
JOURNALISTS
JUDICIARY
LAWS
LEGAL STATUS
LEGISLATIVE OVERSIGHT
LEGISLATORS
LEGISLATURE
LEGISLATURES
LEGITIMACY
LIVING CONDITIONS
LOCAL CAPACITY
LOCAL GOVERNMENT
LOCAL INSTITUTIONS
LOCAL MEDIA
LOCAL ORGANIZATIONS
LOCAL POLITICIANS
LOCAL TELEVISION
MASS MEDIA
MEDIA ATTENTION
MEDIA COVERAGE
MORAL AUTHORITY
MUNICIPAL SERVICES
NATIONAL DIALOGUE
NATIONAL LEVEL
NATIONAL POLICY
NATIONS
NEWS MEDIA
NUMBER OF WORKERS
OFFICIAL LANGUAGES
OFFICIAL POLICY
OPINION LEADERS
PARLIAMENT
PARLIAMENTARIANS
PARLIAMENTARY ADVOCACY
PARLIAMENTARY OVERSIGHT
PARTICIPATORY PROCESS
PERFORMANCE INDICATORS
PERSONAL COMMUNICATION
POLICY DIALOGUE
POLICY MAKERS
POLICY MAKING
POLICY PROCESS
POLICY RESEARCH
POLITICAL INSTITUTIONS
POLITICAL INVOLVEMENT
POLITICAL ISSUES
POLITICAL PARTICIPATION
POLITICAL PROCESS
POLITICAL REFORMS
POLITICIANS
POOR PERFORMANCE
POSTERS
PRACTITIONERS
PRESS CONFERENCE
PRIME MINISTER
PRINT MEDIA
PRIVATE SECTOR PARTICIPATION
PRIVATE SECTOR REPRESENTATIVES
PUBLIC ACCOUNTABILITY
PUBLIC ACTION
PUBLIC ADMINISTRATION
PUBLIC AFFAIRS
PUBLIC AGENCIES
PUBLIC ATTENTION
PUBLIC DEBATE
PUBLIC DEMAND
PUBLIC ENGAGEMENT
PUBLIC GOOD
PUBLIC HEARINGS
PUBLIC INFORMATION
PUBLIC INTEREST
PUBLIC MONEY
PUBLIC OFFICIALS
PUBLIC OPINION
PUBLIC OPINIONS
PUBLIC PARTICIPATION
PUBLIC POLICIES
PUBLIC SECTOR
PUBLIC SERVANTS
PUBLIC SERVICES
PUBLIC SPENDING
PUBLIC SPHERE
PUBLIC UNDERSTANDING
QUALITY OF LIFE
QUALITY OF SERVICES
RADIO
RADIO PROGRAM
RADIO SHOWS
RADIO STATIONS
RAPID POPULATION GROWTH
REGULATORY FRAMEWORKS
REPRESENTATIVES
RURAL AREAS
SANITATION
SCHOOL YOUTH
SERVICE DELIVERY
SERVICE PROVIDERS
SOCIAL ACTION
SOCIAL CAPITAL
SOCIAL CHANGE
SOCIAL DEVELOPMENT
SOCIAL SCIENCE
SPONSORS
STATE INSTITUTIONS
TAX RETURNS
TECHNICAL ASSISTANCE
TEENAGERS
TELEVISION
TRADITIONAL MEDIA
TRAINING SESSION
TRANSPARENCY
TRANSPORTATION
TUBERCULOSIS
TV
VOTING
VOTING PUBLIC
YOUNG CHILDREN
YOUTH
Arnold, Anne-Katrin
Garcia, Helen
Generating Genuine Demand for Accountability through Communication : Trainer's Guide
description The trainer s guide starts with an introduction into the conceptual framework of accountability and communication. Theoretical basics are illustrated by relevant case studies, mostly taken from CommGAP s volume accountability through public opinion. This conceptual narrative is designed to familiarize trainers with the issue and its foundations, and is followed by a suggested training structure that includes learning objectives, presentation slides and key points to be communicated to an audience of a capacity building effort. The second part of this manual contains case studies that display communication for accountability in action in developing countries. These case studies and a related exercise may be used by trainers to demonstrate and exemplify how communication can be used in order to empower citizens to hold their governments accountable. In addition to the conceptual introduction and case studies, this manual provides a brief for trainers suggesting a structure for a course on generating genuine demand for accountability through communication. Presentation slides and core lessons are proposed to enable development practitioners to launch a training session of approximately one day.
format Publications & Research :: Working Paper
author Arnold, Anne-Katrin
Garcia, Helen
author_facet Arnold, Anne-Katrin
Garcia, Helen
author_sort Arnold, Anne-Katrin
title Generating Genuine Demand for Accountability through Communication : Trainer's Guide
title_short Generating Genuine Demand for Accountability through Communication : Trainer's Guide
title_full Generating Genuine Demand for Accountability through Communication : Trainer's Guide
title_fullStr Generating Genuine Demand for Accountability through Communication : Trainer's Guide
title_full_unstemmed Generating Genuine Demand for Accountability through Communication : Trainer's Guide
title_sort generating genuine demand for accountability through communication : trainer's guide
publisher World Bank, Washington, DC
publishDate 2014
url http://documents.worldbank.org/curated/en/2011/01/19916786/generating-genuine-demand-accountability-through-communication-trainers-guide
http://hdl.handle.net/10986/20186
_version_ 1764444502002499584
spelling okr-10986-201862021-04-23T14:03:53Z Generating Genuine Demand for Accountability through Communication : Trainer's Guide Arnold, Anne-Katrin Garcia, Helen ABUSE ACCESS TO INFORMATION LAW ACCOUNTABILITY MECHANISMS ACTIVE PARTICIPATION BEHAVIOR CHANGE BUDGET INFORMATION BUSINESS SECTOR CANCER CAPACITY BUILDING CITIZEN CITIZEN ENGAGEMENT CITIZEN FEEDBACK CITIZEN GROUPS CITIZEN OVERSIGHT CITIZEN PARTICIPATION CITIZEN SCORECARDS CITIZEN VOICE CITIZENS CITIZENSHIP CIVIL LIBERTIES CIVIL SOCIETY CIVIL SOCIETY INSTITUTIONS CIVIL SOCIETY ORGANIZATIONS CLIMATE CHANGE COLLECTIVE ACTION COMMUNICATION CAMPAIGN COMMUNICATION CHANNEL COMMUNICATION CHANNELS COMMUNICATION SPECIALISTS COMMUNITY PARTICIPATION CONSENSUS CONSTITUENCY CONSTITUTION CONSULTATION PROCESS CORRUPTION CULTURAL VALUES DECENTRALIZATION DECISION MAKERS DECISION-MAKERS DEMOCRACY DEMOCRATIC ACCOUNTABILITY DEMOCRATIC CONSOLIDATION DEMOCRATIC ELECTIONS DEMOCRATIC PROCESSES DEVELOPING COUNTRIES DEVELOPMENT EFFORTS DISEASES DISSEMINATION ECONOMIC ACTIVITY ECONOMIC DEVELOPMENT EDUCATIONAL INSTITUTIONS EFFECTIVE GOVERNANCE EFFECTIVE PARTICIPATION ELDERLY ELECTED OFFICIALS ELECTION ELECTIONS ELECTORATE ENACTMENT EXECUTIVE BRANCH FORMAL INSTITUTIONS FREE MEDIA GENDER ISSUES GLOBAL CLIMATE CHANGE GOOD GOVERNANCE GOVERNANCE REFORM GOVERNMENT AGENCIES GOVERNMENT INFORMATION GOVERNMENT INSTITUTIONS GOVERNMENT OFFICES GOVERNMENT OFFICIALS GOVERNMENT PERFORMANCE GOVERNMENT POLICIES GOVERNMENT PROGRAM GOVERNMENT STRUCTURES HEALTH CARE HUMAN RIGHTS IMMUNIZATION IMPEACHMENT IMPROVING GOVERNANCE INCOME INDEPENDENT MEDIA INFANT INFORMATION CAMPAIGNS INFORMATION LAWS INFORMATION LEGISLATION INFORMATION SYSTEMS INSTITUTIONAL CONSTRAINTS INSTITUTIONAL MECHANISMS INTERNATIONAL DEVELOPMENT INTERNATIONAL FOOD POLICY RESEARCH INSTITUTE INTERNATIONAL LAW INVESTIGATIVE REPORTER INVESTIGATIVE REPORTING JOB OPPORTUNITIES JOURNALISTS JUDICIARY LAWS LEGAL STATUS LEGISLATIVE OVERSIGHT LEGISLATORS LEGISLATURE LEGISLATURES LEGITIMACY LIVING CONDITIONS LOCAL CAPACITY LOCAL GOVERNMENT LOCAL INSTITUTIONS LOCAL MEDIA LOCAL ORGANIZATIONS LOCAL POLITICIANS LOCAL TELEVISION MASS MEDIA MEDIA ATTENTION MEDIA COVERAGE MORAL AUTHORITY MUNICIPAL SERVICES NATIONAL DIALOGUE NATIONAL LEVEL NATIONAL POLICY NATIONS NEWS MEDIA NUMBER OF WORKERS OFFICIAL LANGUAGES OFFICIAL POLICY OPINION LEADERS PARLIAMENT PARLIAMENTARIANS PARLIAMENTARY ADVOCACY PARLIAMENTARY OVERSIGHT PARTICIPATORY PROCESS PERFORMANCE INDICATORS PERSONAL COMMUNICATION POLICY DIALOGUE POLICY MAKERS POLICY MAKING POLICY PROCESS POLICY RESEARCH POLITICAL INSTITUTIONS POLITICAL INVOLVEMENT POLITICAL ISSUES POLITICAL PARTICIPATION POLITICAL PROCESS POLITICAL REFORMS POLITICIANS POOR PERFORMANCE POSTERS PRACTITIONERS PRESS CONFERENCE PRIME MINISTER PRINT MEDIA PRIVATE SECTOR PARTICIPATION PRIVATE SECTOR REPRESENTATIVES PUBLIC ACCOUNTABILITY PUBLIC ACTION PUBLIC ADMINISTRATION PUBLIC AFFAIRS PUBLIC AGENCIES PUBLIC ATTENTION PUBLIC DEBATE PUBLIC DEMAND PUBLIC ENGAGEMENT PUBLIC GOOD PUBLIC HEARINGS PUBLIC INFORMATION PUBLIC INTEREST PUBLIC MONEY PUBLIC OFFICIALS PUBLIC OPINION PUBLIC OPINIONS PUBLIC PARTICIPATION PUBLIC POLICIES PUBLIC SECTOR PUBLIC SERVANTS PUBLIC SERVICES PUBLIC SPENDING PUBLIC SPHERE PUBLIC UNDERSTANDING QUALITY OF LIFE QUALITY OF SERVICES RADIO RADIO PROGRAM RADIO SHOWS RADIO STATIONS RAPID POPULATION GROWTH REGULATORY FRAMEWORKS REPRESENTATIVES RURAL AREAS SANITATION SCHOOL YOUTH SERVICE DELIVERY SERVICE PROVIDERS SOCIAL ACTION SOCIAL CAPITAL SOCIAL CHANGE SOCIAL DEVELOPMENT SOCIAL SCIENCE SPONSORS STATE INSTITUTIONS TAX RETURNS TECHNICAL ASSISTANCE TEENAGERS TELEVISION TRADITIONAL MEDIA TRAINING SESSION TRANSPARENCY TRANSPORTATION TUBERCULOSIS TV VOTING VOTING PUBLIC YOUNG CHILDREN YOUTH The trainer s guide starts with an introduction into the conceptual framework of accountability and communication. Theoretical basics are illustrated by relevant case studies, mostly taken from CommGAP s volume accountability through public opinion. This conceptual narrative is designed to familiarize trainers with the issue and its foundations, and is followed by a suggested training structure that includes learning objectives, presentation slides and key points to be communicated to an audience of a capacity building effort. The second part of this manual contains case studies that display communication for accountability in action in developing countries. These case studies and a related exercise may be used by trainers to demonstrate and exemplify how communication can be used in order to empower citizens to hold their governments accountable. In addition to the conceptual introduction and case studies, this manual provides a brief for trainers suggesting a structure for a course on generating genuine demand for accountability through communication. Presentation slides and core lessons are proposed to enable development practitioners to launch a training session of approximately one day. 2014-09-16T19:29:53Z 2014-09-16T19:29:53Z 2011 http://documents.worldbank.org/curated/en/2011/01/19916786/generating-genuine-demand-accountability-through-communication-trainers-guide http://hdl.handle.net/10986/20186 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research