Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya

The Constitution of Kenya provides that most functions of the state are decentralized in a devolution process. The devolved health system is four tiered: community health services, primary care services, county referral services, and national referral services. However, even though roles and respons...

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Main Author: Wangũi Machira, Yvonne
Format: Working Paper
Language:en_US
Published: World Bank Group, Washington, DC 2015
Subjects:
Online Access:http://hdl.handle.net/10986/21666
id okr-10986-21666
recordtype oai_dc
spelling okr-10986-216662021-04-23T14:04:03Z Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya Wangũi Machira, Yvonne poor performance health care providers waste public officials communities health service providers participatory approaches risks health service delivery reproductive health health extension financing financial management income quality of health care poor management performance criteria citizen voice data collection community health primary care services health care health care workers local governance health care facilities incentives health project health care • quality corruption national level oversight health facilities community participation public health quality of health health sector knowledge finance management community members pharmacies health ministries institutions leprosy exercises community development health status public information training aid effectiveness patients civil society organisations contracts citizen participation civil society community health services citizen health care services health management access to health services family care indicators service delivery social development posters health information design equity accountability medical research workers social justice transparency right to health care surveillance participation public policies care gender health policy homes medical services demand health outcomes urban area medical supplies expenditures youth decision making access to health care services regulation community activities primary health care citizens waste disposal governance health system insurance local community human rights ambulance essential drugs health care delivery security health care service delivery disease control working conditions evaluation dispensaries health providers public participation equality rural areas financial information integration crematoria social cohesion facilities political commitment interventions community strategy poor governance systemic corruption fees families hospitals health interventions ambulance services rural development health service health programs health services implementation service districts cleanliness health centres The Constitution of Kenya provides that most functions of the state are decentralized in a devolution process. The devolved health system is four tiered: community health services, primary care services, county referral services, and national referral services. However, even though roles and responsibilities are elaborately outlined, in practice the transition from national to county governments has been marred by inconsistency, poor understanding of the system, management challenges, and lack of coordination between the national and county governments. This policy note provides observations from a pilot that tested integration of social accountability mechanisms in healthcare delivery in Kenya between 2011 and 2013. 2015-04-01T21:42:58Z 2015-04-01T21:42:58Z 2015-02 Working Paper http://hdl.handle.net/10986/21666 en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Group, Washington, DC Economic & Sector Work Economic & Sector Work :: Other Public Sector Study Africa Kenya
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language en_US
topic poor performance
health care providers
waste
public officials
communities
health service providers
participatory approaches
risks
health service delivery
reproductive health
health extension
financing
financial management
income
quality of health care
poor management
performance criteria
citizen voice
data collection
community health
primary care
services
health care
health care workers
local governance
health care facilities
incentives
health
project
health care • quality
corruption
national level
oversight
health facilities
community participation
public health
quality of health
health sector
knowledge
finance management
community members
pharmacies
health ministries
institutions
leprosy
exercises
community development
health status
public information
training
aid effectiveness
patients
civil society organisations
contracts
citizen participation
civil society
community health services
citizen
health care services
health management
access to health services
family care
indicators
service delivery
social development
posters
health information
design
equity
accountability
medical research
workers
social justice
transparency
right to health care
surveillance
participation
public policies
care
gender
health policy
homes
medical services
demand
health outcomes
urban area
medical supplies
expenditures
youth
decision making
access to health care services
regulation
community activities
primary health care
citizens
waste disposal
governance
health system
insurance
local community
human rights
ambulance
essential drugs
health care delivery
security
health care service delivery
disease control
working conditions
evaluation
dispensaries
health providers
public participation
equality
rural areas
financial information
integration
crematoria
social cohesion
facilities
political commitment
interventions
community
strategy
poor governance
systemic corruption
fees
families
hospitals
health interventions
ambulance services
rural development
health service
health programs
health services
implementation
service
districts
cleanliness
health centres
spellingShingle poor performance
health care providers
waste
public officials
communities
health service providers
participatory approaches
risks
health service delivery
reproductive health
health extension
financing
financial management
income
quality of health care
poor management
performance criteria
citizen voice
data collection
community health
primary care
services
health care
health care workers
local governance
health care facilities
incentives
health
project
health care • quality
corruption
national level
oversight
health facilities
community participation
public health
quality of health
health sector
knowledge
finance management
community members
pharmacies
health ministries
institutions
leprosy
exercises
community development
health status
public information
training
aid effectiveness
patients
civil society organisations
contracts
citizen participation
civil society
community health services
citizen
health care services
health management
access to health services
family care
indicators
service delivery
social development
posters
health information
design
equity
accountability
medical research
workers
social justice
transparency
right to health care
surveillance
participation
public policies
care
gender
health policy
homes
medical services
demand
health outcomes
urban area
medical supplies
expenditures
youth
decision making
access to health care services
regulation
community activities
primary health care
citizens
waste disposal
governance
health system
insurance
local community
human rights
ambulance
essential drugs
health care delivery
security
health care service delivery
disease control
working conditions
evaluation
dispensaries
health providers
public participation
equality
rural areas
financial information
integration
crematoria
social cohesion
facilities
political commitment
interventions
community
strategy
poor governance
systemic corruption
fees
families
hospitals
health interventions
ambulance services
rural development
health service
health programs
health services
implementation
service
districts
cleanliness
health centres
Wangũi Machira, Yvonne
Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya
geographic_facet Africa
Kenya
description The Constitution of Kenya provides that most functions of the state are decentralized in a devolution process. The devolved health system is four tiered: community health services, primary care services, county referral services, and national referral services. However, even though roles and responsibilities are elaborately outlined, in practice the transition from national to county governments has been marred by inconsistency, poor understanding of the system, management challenges, and lack of coordination between the national and county governments. This policy note provides observations from a pilot that tested integration of social accountability mechanisms in healthcare delivery in Kenya between 2011 and 2013.
format Working Paper
author Wangũi Machira, Yvonne
author_facet Wangũi Machira, Yvonne
author_sort Wangũi Machira, Yvonne
title Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya
title_short Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya
title_full Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya
title_fullStr Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya
title_full_unstemmed Integrating Social Accountability in Healthcare Delivery : Lessons Drawn from Kenya
title_sort integrating social accountability in healthcare delivery : lessons drawn from kenya
publisher World Bank Group, Washington, DC
publishDate 2015
url http://hdl.handle.net/10986/21666
_version_ 1764448925669916672