Partnerships in Mobile Financial Services : Factors for Success
This paper is organized as follows: section one briefly presents the structure of MFS implementations and in particular the four key roles which must be fulfilled. Section two describes the case study implementations and the partnership arrangement...
| Main Authors: | , , , , |
|---|---|
| Format: | Working Paper |
| Language: | English en_US |
| Published: |
International Finance Corporation, Washington, DC
2015
|
| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/2015/01/24160892/partnerships-mobile-financial-services-factors-success-ifc-advisory-services-sub-saharan-africa http://hdl.handle.net/10986/21678 |
| id |
okr-10986-21678 |
|---|---|
| recordtype |
oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
ACCESS TO BANK ACCOUNT MANAGEMENT ACCRUAL ATM ACCESS ATM CARD B2B BANK ACCOUNT BANK ACCOUNTS BANK CUSTOMERS BANKING CORPORATION BANKING REGULATIONS BANKING SECTOR BANKING SECTORS BANKING SERVICE BANKING SERVICES BANKING SYSTEM BANKS BRANCH INFRASTRUCTURE BRANCH NETWORK BUSINESS CASE BUSINESS MODEL BUSINESS MODELS BUSINESS OBJECTIVES BUSINESS RELATIONSHIPS BUSINESS-TO-BUSINESS BUSINESSES CAPABILITY CELL PHONES CENTRAL BANK CLIENT BASE COMMERCIAL BANK COMMERCIAL BANKS COMMUNICATION NETWORK COMMUNICATIONS SERVICES COMPANY COMPETITIVE ADVANTAGE CONFLICT OF INTEREST CONTACT INFORMATION CONTRACTUAL ARRANGEMENTS CONTRACTUAL RELATIONSHIP CORE BUSINESS CORE BUSINESSES CORPORATE CLIENTS CORPORATE CUSTOMERS CORPORATION CORPORATIONS CUSTOMER ACQUISITION CUSTOMER BASE CUSTOMER EXPERIENCE CUSTOMER INFORMATION DEPOSIT DEPOSIT ACCOUNTS DEPOSIT MOBILIZATION DEVELOPING ECONOMIES DEVELOPMENT BANK DEVELOPMENT FINANCE DISBURSEMENTS DISTRIBUTION CHANNELS DISTRIBUTION COMPANY DISTRIBUTION NETWORK DISTRIBUTION NETWORKS E-MONEY ECONOMIC STRUCTURE EQUITY CONTRACTS FAIR PRICE FINANCIAL CAPITAL FINANCIAL INSTITUTIONS FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL STRENGTH FUNCTIONALITY HOLDING IMPLEMENTATIONS INCOME INDIVIDUAL ACCOUNTS INDIVIDUAL COMPANIES INDIVIDUALS INNOVATION INSURANCE INTERNATIONAL DEVELOPMENT INTEROPERABILITY INVESTIGATION INVESTING LEVEL PLAYING FIELD LICENSE LIMITED LOAN PORTFOLIO LOAN REPAYMENTS LOCAL BANK LOCAL BUSINESS MAJORITY SHAREHOLDER MANAGERS MARKET CONDITIONS MARKET INSTRUMENTS MARKET SHARE MARKETING MASS MARKET MENU MERCHANT BANK MICROFINANCE MICROFINANCE INSTITUTIONS MOBILE APPLICATION MOBILE BANKING MOBILE COMMUNICATION MOBILE COMMUNICATIONS MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TRANSACTIONS NATIONAL BANK NETWORKS NON-PERFORMING LOAN NONPERFORMING LOANS NPL ONLINE PAYMENTS OPERATIONAL RISKS PARTNER BANK PARTNER BANKS PARTNERSHIP PARTNERSHIP AGREEMENTS PAYMENT PROCESSOR PAYMENT SERVICE PAYMENT SERVICES PAYMENT TRANSACTIONS PAYMENTS SERVICE PAYMENTS SERVICES PAYROLL SERVICES PHONES PORTFOLIO PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRODUCT DEVELOPMENT PROPRIETARY PUBLIC POLICY RAPID EXPANSION REGULATOR REGULATORS REGULATORY APPROACHES REGULATORY AUTHORITIES REGULATORY ENVIRONMENTS REGULATORY FRAMEWORK REGULATORY FRAMEWORKS REGULATORY REGIMES REGULATORY RESTRICTIONS REMITTANCES RESULT RESULTS RETAIL BANKS RETENTION REVENUE SHARING REVENUE SOURCES RISK MANAGEMENT RISK SHARING SAVINGS SERVICE COMPANIES SERVICE PROVIDER SERVICE PROVIDERS SERVICES TO CLIENTS SOCIALLY RESPONSIBLE INVESTORS STAKEHOLDERS STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPLY CHAIN TELECOM TELECOMMUNICATIONS TRANSACTION TRANSACTION SERVICES TRANSACTION VOLUME TRANSACTION VOLUMES UNION USER USERS USES VALUE CHAIN WARRANTS |
| spellingShingle |
ACCESS TO BANK ACCOUNT MANAGEMENT ACCRUAL ATM ACCESS ATM CARD B2B BANK ACCOUNT BANK ACCOUNTS BANK CUSTOMERS BANKING CORPORATION BANKING REGULATIONS BANKING SECTOR BANKING SECTORS BANKING SERVICE BANKING SERVICES BANKING SYSTEM BANKS BRANCH INFRASTRUCTURE BRANCH NETWORK BUSINESS CASE BUSINESS MODEL BUSINESS MODELS BUSINESS OBJECTIVES BUSINESS RELATIONSHIPS BUSINESS-TO-BUSINESS BUSINESSES CAPABILITY CELL PHONES CENTRAL BANK CLIENT BASE COMMERCIAL BANK COMMERCIAL BANKS COMMUNICATION NETWORK COMMUNICATIONS SERVICES COMPANY COMPETITIVE ADVANTAGE CONFLICT OF INTEREST CONTACT INFORMATION CONTRACTUAL ARRANGEMENTS CONTRACTUAL RELATIONSHIP CORE BUSINESS CORE BUSINESSES CORPORATE CLIENTS CORPORATE CUSTOMERS CORPORATION CORPORATIONS CUSTOMER ACQUISITION CUSTOMER BASE CUSTOMER EXPERIENCE CUSTOMER INFORMATION DEPOSIT DEPOSIT ACCOUNTS DEPOSIT MOBILIZATION DEVELOPING ECONOMIES DEVELOPMENT BANK DEVELOPMENT FINANCE DISBURSEMENTS DISTRIBUTION CHANNELS DISTRIBUTION COMPANY DISTRIBUTION NETWORK DISTRIBUTION NETWORKS E-MONEY ECONOMIC STRUCTURE EQUITY CONTRACTS FAIR PRICE FINANCIAL CAPITAL FINANCIAL INSTITUTIONS FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL STRENGTH FUNCTIONALITY HOLDING IMPLEMENTATIONS INCOME INDIVIDUAL ACCOUNTS INDIVIDUAL COMPANIES INDIVIDUALS INNOVATION INSURANCE INTERNATIONAL DEVELOPMENT INTEROPERABILITY INVESTIGATION INVESTING LEVEL PLAYING FIELD LICENSE LIMITED LOAN PORTFOLIO LOAN REPAYMENTS LOCAL BANK LOCAL BUSINESS MAJORITY SHAREHOLDER MANAGERS MARKET CONDITIONS MARKET INSTRUMENTS MARKET SHARE MARKETING MASS MARKET MENU MERCHANT BANK MICROFINANCE MICROFINANCE INSTITUTIONS MOBILE APPLICATION MOBILE BANKING MOBILE COMMUNICATION MOBILE COMMUNICATIONS MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TRANSACTIONS NATIONAL BANK NETWORKS NON-PERFORMING LOAN NONPERFORMING LOANS NPL ONLINE PAYMENTS OPERATIONAL RISKS PARTNER BANK PARTNER BANKS PARTNERSHIP PARTNERSHIP AGREEMENTS PAYMENT PROCESSOR PAYMENT SERVICE PAYMENT SERVICES PAYMENT TRANSACTIONS PAYMENTS SERVICE PAYMENTS SERVICES PAYROLL SERVICES PHONES PORTFOLIO PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRODUCT DEVELOPMENT PROPRIETARY PUBLIC POLICY RAPID EXPANSION REGULATOR REGULATORS REGULATORY APPROACHES REGULATORY AUTHORITIES REGULATORY ENVIRONMENTS REGULATORY FRAMEWORK REGULATORY FRAMEWORKS REGULATORY REGIMES REGULATORY RESTRICTIONS REMITTANCES RESULT RESULTS RETAIL BANKS RETENTION REVENUE SHARING REVENUE SOURCES RISK MANAGEMENT RISK SHARING SAVINGS SERVICE COMPANIES SERVICE PROVIDER SERVICE PROVIDERS SERVICES TO CLIENTS SOCIALLY RESPONSIBLE INVESTORS STAKEHOLDERS STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPLY CHAIN TELECOM TELECOMMUNICATIONS TRANSACTION TRANSACTION SERVICES TRANSACTION VOLUME TRANSACTION VOLUMES UNION USER USERS USES VALUE CHAIN WARRANTS Flaming, Mark Mitha, Aiaze Hanouch, Michel Zetterli, Peter Bull, Greta Partnerships in Mobile Financial Services : Factors for Success |
| geographic_facet |
Africa Sub-Saharan Africa Cambodia Ghana Kenya Pakistan |
| description |
This paper is organized as follows:
section one briefly presents the structure of MFS
implementations and in particular the four key roles which
must be fulfilled. Section two describes the case study
implementations and the partnership arrangements between the
key actors. Section three describes the importance of
aligning competitive forces, economic motivation and partner
roles. Section four presents key lessons related to the four
underlying businesses of an MFS implementation,
distinguishing between the direct and indirect revenue that
can accrue to the core businesses of the partner
organizations. It also presents key lessons related to the
distribution of this revenue between partners. |
| format |
Working Paper |
| author |
Flaming, Mark Mitha, Aiaze Hanouch, Michel Zetterli, Peter Bull, Greta |
| author_facet |
Flaming, Mark Mitha, Aiaze Hanouch, Michel Zetterli, Peter Bull, Greta |
| author_sort |
Flaming, Mark |
| title |
Partnerships in Mobile Financial Services : Factors for Success |
| title_short |
Partnerships in Mobile Financial Services : Factors for Success |
| title_full |
Partnerships in Mobile Financial Services : Factors for Success |
| title_fullStr |
Partnerships in Mobile Financial Services : Factors for Success |
| title_full_unstemmed |
Partnerships in Mobile Financial Services : Factors for Success |
| title_sort |
partnerships in mobile financial services : factors for success |
| publisher |
International Finance Corporation, Washington, DC |
| publishDate |
2015 |
| url |
http://documents.worldbank.org/curated/en/2015/01/24160892/partnerships-mobile-financial-services-factors-success-ifc-advisory-services-sub-saharan-africa http://hdl.handle.net/10986/21678 |
| _version_ |
1764448957534044160 |
| spelling |
okr-10986-216782021-04-23T14:04:04Z Partnerships in Mobile Financial Services : Factors for Success Flaming, Mark Mitha, Aiaze Hanouch, Michel Zetterli, Peter Bull, Greta ACCESS TO BANK ACCOUNT MANAGEMENT ACCRUAL ATM ACCESS ATM CARD B2B BANK ACCOUNT BANK ACCOUNTS BANK CUSTOMERS BANKING CORPORATION BANKING REGULATIONS BANKING SECTOR BANKING SECTORS BANKING SERVICE BANKING SERVICES BANKING SYSTEM BANKS BRANCH INFRASTRUCTURE BRANCH NETWORK BUSINESS CASE BUSINESS MODEL BUSINESS MODELS BUSINESS OBJECTIVES BUSINESS RELATIONSHIPS BUSINESS-TO-BUSINESS BUSINESSES CAPABILITY CELL PHONES CENTRAL BANK CLIENT BASE COMMERCIAL BANK COMMERCIAL BANKS COMMUNICATION NETWORK COMMUNICATIONS SERVICES COMPANY COMPETITIVE ADVANTAGE CONFLICT OF INTEREST CONTACT INFORMATION CONTRACTUAL ARRANGEMENTS CONTRACTUAL RELATIONSHIP CORE BUSINESS CORE BUSINESSES CORPORATE CLIENTS CORPORATE CUSTOMERS CORPORATION CORPORATIONS CUSTOMER ACQUISITION CUSTOMER BASE CUSTOMER EXPERIENCE CUSTOMER INFORMATION DEPOSIT DEPOSIT ACCOUNTS DEPOSIT MOBILIZATION DEVELOPING ECONOMIES DEVELOPMENT BANK DEVELOPMENT FINANCE DISBURSEMENTS DISTRIBUTION CHANNELS DISTRIBUTION COMPANY DISTRIBUTION NETWORK DISTRIBUTION NETWORKS E-MONEY ECONOMIC STRUCTURE EQUITY CONTRACTS FAIR PRICE FINANCIAL CAPITAL FINANCIAL INSTITUTIONS FINANCIAL SERVICE FINANCIAL SERVICE PROVIDER FINANCIAL SERVICE PROVIDERS FINANCIAL SERVICES FINANCIAL STRENGTH FUNCTIONALITY HOLDING IMPLEMENTATIONS INCOME INDIVIDUAL ACCOUNTS INDIVIDUAL COMPANIES INDIVIDUALS INNOVATION INSURANCE INTERNATIONAL DEVELOPMENT INTEROPERABILITY INVESTIGATION INVESTING LEVEL PLAYING FIELD LICENSE LIMITED LOAN PORTFOLIO LOAN REPAYMENTS LOCAL BANK LOCAL BUSINESS MAJORITY SHAREHOLDER MANAGERS MARKET CONDITIONS MARKET INSTRUMENTS MARKET SHARE MARKETING MASS MARKET MENU MERCHANT BANK MICROFINANCE MICROFINANCE INSTITUTIONS MOBILE APPLICATION MOBILE BANKING MOBILE COMMUNICATION MOBILE COMMUNICATIONS MOBILE NETWORK MOBILE NETWORKS MOBILE PHONE MOBILE PHONES MOBILE TRANSACTIONS NATIONAL BANK NETWORKS NON-PERFORMING LOAN NONPERFORMING LOANS NPL ONLINE PAYMENTS OPERATIONAL RISKS PARTNER BANK PARTNER BANKS PARTNERSHIP PARTNERSHIP AGREEMENTS PAYMENT PROCESSOR PAYMENT SERVICE PAYMENT SERVICES PAYMENT TRANSACTIONS PAYMENTS SERVICE PAYMENTS SERVICES PAYROLL SERVICES PHONES PORTFOLIO PRIVATE SECTOR PRIVATE SECTOR DEVELOPMENT PRODUCT DEVELOPMENT PROPRIETARY PUBLIC POLICY RAPID EXPANSION REGULATOR REGULATORS REGULATORY APPROACHES REGULATORY AUTHORITIES REGULATORY ENVIRONMENTS REGULATORY FRAMEWORK REGULATORY FRAMEWORKS REGULATORY REGIMES REGULATORY RESTRICTIONS REMITTANCES RESULT RESULTS RETAIL BANKS RETENTION REVENUE SHARING REVENUE SOURCES RISK MANAGEMENT RISK SHARING SAVINGS SERVICE COMPANIES SERVICE PROVIDER SERVICE PROVIDERS SERVICES TO CLIENTS SOCIALLY RESPONSIBLE INVESTORS STAKEHOLDERS STATE BANK STATE BANK OF PAKISTAN SUBSIDIARY SUPPLY CHAIN TELECOM TELECOMMUNICATIONS TRANSACTION TRANSACTION SERVICES TRANSACTION VOLUME TRANSACTION VOLUMES UNION USER USERS USES VALUE CHAIN WARRANTS This paper is organized as follows: section one briefly presents the structure of MFS implementations and in particular the four key roles which must be fulfilled. Section two describes the case study implementations and the partnership arrangements between the key actors. Section three describes the importance of aligning competitive forces, economic motivation and partner roles. Section four presents key lessons related to the four underlying businesses of an MFS implementation, distinguishing between the direct and indirect revenue that can accrue to the core businesses of the partner organizations. It also presents key lessons related to the distribution of this revenue between partners. 2015-04-02T19:46:18Z 2015-04-02T19:46:18Z 2015 Working Paper http://documents.worldbank.org/curated/en/2015/01/24160892/partnerships-mobile-financial-services-factors-success-ifc-advisory-services-sub-saharan-africa http://hdl.handle.net/10986/21678 English en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ International Finance Corporation International Finance Corporation, Washington, DC Publications & Research Publications & Research :: Working Paper Africa Sub-Saharan Africa Cambodia Ghana Kenya Pakistan |