Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators
This guidebook aims to bring citizen-driven innovation to policy makers and change agents around the globe, by spreading good practice on open and participatory approaches as applied to digital service development in different nations, climates, cultures, and urban settings. The report explores the...
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| Format: | Report |
| Language: | en_US |
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World Bank, Washington, DC, and European Network of Living Labs
2015
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| Online Access: | http://hdl.handle.net/10986/21984 |
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okr-10986-21984 |
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oai_dc |
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Digital Repository |
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Foreign Institution |
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Digital Repositories |
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World Bank Open Knowledge Repository |
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World Bank |
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en_US |
| topic |
mobile applications harmonization international investments open development uct public administrations creative collaboration equipment technology infrastructures prototype communication technologies private partnership esp installation collection of information global markets materials search interfaces e-service capability video technology parks financial resources information joint venture monitoring entry point impact assessment menu privacy business association smart applications information industry copyright information sharing intellectual property rights business models price verification e-services enabling environment e-government computer translation new technologies front-end institutions link data global economy control systems silos data policy technology park functionalities domain distribution networks license value chains globalization portable devices product design business services financial institutions marketing electrical energy connectivity service provider web digital media links action plan silo material digital services mobile communication mobile service business service capabilities innovation programs telephone transactions technology platforms users phone installations technology r&d digital innovation prototypes pilot testing procurement social services software results user communities mobile phone gps electricity fair trade mobile services networks user community fax localization videos protocols end-users end-user private sector efficient administration transparent way paradigm shift images queries web portal administration telephone system result collaboration technology innovation policy economic development creative collaborations ict www security licenses blog digital service peer-to-peer network businesses business supermarkets phones id action plans performance public administration lan business plans policy support transportation networks market places innovation economic activities institution mobile phones profit protocol financial support intellectual property communication new technology user groups business model end users interface photo technologies business planning collaboration technologies end user web site uses quality of service innovations user technical standards |
| spellingShingle |
mobile applications harmonization international investments open development uct public administrations creative collaboration equipment technology infrastructures prototype communication technologies private partnership esp installation collection of information global markets materials search interfaces e-service capability video technology parks financial resources information joint venture monitoring entry point impact assessment menu privacy business association smart applications information industry copyright information sharing intellectual property rights business models price verification e-services enabling environment e-government computer translation new technologies front-end institutions link data global economy control systems silos data policy technology park functionalities domain distribution networks license value chains globalization portable devices product design business services financial institutions marketing electrical energy connectivity service provider web digital media links action plan silo material digital services mobile communication mobile service business service capabilities innovation programs telephone transactions technology platforms users phone installations technology r&d digital innovation prototypes pilot testing procurement social services software results user communities mobile phone gps electricity fair trade mobile services networks user community fax localization videos protocols end-users end-user private sector efficient administration transparent way paradigm shift images queries web portal administration telephone system result collaboration technology innovation policy economic development creative collaborations ict www security licenses blog digital service peer-to-peer network businesses business supermarkets phones id action plans performance public administration lan business plans policy support transportation networks market places innovation economic activities institution mobile phones profit protocol financial support intellectual property communication new technology user groups business model end users interface photo technologies business planning collaboration technologies end user web site uses quality of service innovations user technical standards Eskelinen, Jarmo Garcia Robles, Ana Lindy, Ilari Marsh, Jesse Muente-Kunigami, Arturo Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators |
| description |
This guidebook aims to bring citizen-driven innovation to policy makers and change agents around the globe, by spreading good practice on open and participatory approaches as applied to digital service development in different nations, climates, cultures, and urban settings. The report explores the concept of smart cities through a lens that promotes citizens as the driving force of urban innovation. Different models of smart cities are presented, showing how citizen-centric methods have been used to mobilize resources to respond to urban innovation challenges in a variety of situations, objectives, and governance structures. The living lab approach strengthens these processes as one of the leading methods for agile development or the rapid prototyping of ideas, concepts, products, services, and processes in a highly decentralized and user-centric manner. By adopting these approaches and promoting citizen-driven innovation, cities around the world are aiming to alleviate the demand for services, increase the quality of delivery, and promote local entrepreneurship. This guidebook is structured into seven main sections: an introductory section describes the vision of a humanly smart city, in order to give an idea of the kind of result that can be attained from opening up and applying citizen-driven innovation methods. Chapter one getting started helps mayors launch co-design initiatives, exploring innovation processes founded on trust and verifying the benefits of opening up. Chapter two, building a strategy identifies the key steps for building an innovation partnership and together defining a sustainable city vision and scenarios for getting there. Chapter three, co-designing solutions looks at the process of unpacking concrete problems, working creatively to address them, and following up on implementation. Chapter four, ensuring sustainability describes key elements for long-term viability: evaluation and impact assessment, appropriate institutional structuring, and funding and policy support. Chapter five, joining forces suggests ways to identify a unique role for participation in international networks and how to best learn from cooperation. Finally, the report provides a starter pack with some of the more commonly used tools and methods to support the kinds of activities described in this guidebook. |
| author2 |
Eskelinen, Jarmo |
| author_facet |
Eskelinen, Jarmo Eskelinen, Jarmo Garcia Robles, Ana Lindy, Ilari Marsh, Jesse Muente-Kunigami, Arturo |
| format |
Report |
| author |
Eskelinen, Jarmo Garcia Robles, Ana Lindy, Ilari Marsh, Jesse Muente-Kunigami, Arturo |
| author_sort |
Eskelinen, Jarmo |
| title |
Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators |
| title_short |
Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators |
| title_full |
Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators |
| title_fullStr |
Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators |
| title_full_unstemmed |
Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators |
| title_sort |
citizen-driven innovation : a guidebook for city mayors and public administrators |
| publisher |
World Bank, Washington, DC, and European Network of Living Labs |
| publishDate |
2015 |
| url |
http://hdl.handle.net/10986/21984 |
| _version_ |
1764449816381751296 |
| spelling |
okr-10986-219842021-04-23T14:04:06Z Citizen-Driven Innovation : A Guidebook for City Mayors and Public Administrators Eskelinen, Jarmo Garcia Robles, Ana Lindy, Ilari Marsh, Jesse Muente-Kunigami, Arturo Eskelinen, Jarmo Garcia Robles, Ana Lindy, Ilari Marsh, Jesse Muente-Kunigami, Arturo mobile applications harmonization international investments open development uct public administrations e-mail creative collaboration equipment technology infrastructures prototype communication technologies private partnership esp installation collection of information global markets materials search interfaces e-service capability video technology parks financial resources information joint venture monitoring entry point impact assessment menu privacy business association smart applications information industry copyright information sharing intellectual property rights business models price verification e-services enabling environment e-government computer translation new technologies front-end institutions link data global economy control systems silos data policy technology park functionalities domain distribution networks license value chains globalization portable devices product design business services financial institutions marketing electrical energy connectivity service provider web digital media links action plan silo material digital services mobile communication mobile service business service capabilities innovation programs telephone transactions technology platforms users phone installations technology r&d digital innovation prototypes pdf pilot testing procurement social services software results user communities mobile phone gps electricity fair trade mobile services networks user community fax localization videos protocols end-users end-user private sector efficient administration transparent way paradigm shift images queries web portal administration telephone system result collaboration technology innovation policy economic development creative collaborations ict www security licenses blog digital service peer-to-peer network businesses business supermarkets phones id action plans performance public administration lan business plans policy support transportation networks market places innovation economic activities institution mobile phones profit protocol financial support intellectual property communication new technology user groups business model end users interface photo technologies business planning collaboration technologies end user web site uses quality of service innovations user technical standards This guidebook aims to bring citizen-driven innovation to policy makers and change agents around the globe, by spreading good practice on open and participatory approaches as applied to digital service development in different nations, climates, cultures, and urban settings. The report explores the concept of smart cities through a lens that promotes citizens as the driving force of urban innovation. Different models of smart cities are presented, showing how citizen-centric methods have been used to mobilize resources to respond to urban innovation challenges in a variety of situations, objectives, and governance structures. The living lab approach strengthens these processes as one of the leading methods for agile development or the rapid prototyping of ideas, concepts, products, services, and processes in a highly decentralized and user-centric manner. By adopting these approaches and promoting citizen-driven innovation, cities around the world are aiming to alleviate the demand for services, increase the quality of delivery, and promote local entrepreneurship. This guidebook is structured into seven main sections: an introductory section describes the vision of a humanly smart city, in order to give an idea of the kind of result that can be attained from opening up and applying citizen-driven innovation methods. Chapter one getting started helps mayors launch co-design initiatives, exploring innovation processes founded on trust and verifying the benefits of opening up. Chapter two, building a strategy identifies the key steps for building an innovation partnership and together defining a sustainable city vision and scenarios for getting there. Chapter three, co-designing solutions looks at the process of unpacking concrete problems, working creatively to address them, and following up on implementation. Chapter four, ensuring sustainability describes key elements for long-term viability: evaluation and impact assessment, appropriate institutional structuring, and funding and policy support. Chapter five, joining forces suggests ways to identify a unique role for participation in international networks and how to best learn from cooperation. Finally, the report provides a starter pack with some of the more commonly used tools and methods to support the kinds of activities described in this guidebook. 2015-06-01T16:28:21Z 2015-06-01T16:28:21Z 2015-05-27 Report http://hdl.handle.net/10986/21984 en_US CC BY-NC-ND 3.0 IGO http://creativecommons.org/licenses/by-nc-nd/3.0/igo/ World Bank and ENoLL World Bank, Washington, DC, and European Network of Living Labs Economic & Sector Work Economic & Sector Work :: City Development Strategy (CDS) |