ICT for Jobs in the Pacific Island Countries

The Pacific region is in the midst of an information and communications technology (ICT) revolution in which small island countries are increasingly connected to the global economy. The regions improving internet connectivity presents an opportunit...

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Bibliographic Details
Main Authors: Beschorner, Natasha, Kuek, Siou Chew, Narimatsu, Junko
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
ISP
WEB
RD
PDF
PCS
FAX
ICT
ID
DSL
Online Access:http://documents.worldbank.org/curated/en/2015/05/24518662/ict-jobs-pacific-island-countries
http://hdl.handle.net/10986/22067
id okr-10986-22067
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic TAX INCENTIVES
BUSINESS ACTIVITIES
RELIABILITY OF SERVICES
FINANCIAL SERVICES
REGULATORY FRAMEWORK
INTERNATIONAL COMPANIES
DATA ENTRY
E-MAIL
EXPORT MARKETS
EQUIPMENT
CUSTOMER
BUSINESS OPPORTUNITIES
PRIVATE PARTNERSHIP
FINANCIAL MANAGEMENT
TELECOMMUNICATION
GLOBAL MARKETS
INFORMATION TECHNOLOGY
SEARCH
VALUE CHAIN
DIGITIZATION
INFORMATION
MONITORING
ANIMATION
ISP
PRIVACY
BUSINESS ASSOCIATION
IMAGE
COPYRIGHT
CAPACITY BUILDING
TECHNICAL SKILLS
PRICE
LITERACY RATES
SECURITY SERVICES
PENETRATION RATES
COMPUTER
BUSINESS PROCESS
ENABLING ENVIRONMENT
SATELLITE
HARDWARE
LEGAL FRAMEWORKS
COMMUNICATIONS
MARKET SEGMENT
CALL CENTERS
INSTITUTIONS
HUMAN RESOURCE
DATA
GLOBAL ECONOMY
COMMERCE
COMPUTERS
TELECOMMUNICATIONS
BROADBAND CONNECTIVITY
TIME ZONES
TECHNOLOGY PARK
INFORMATION SERVICES
INFORMATION GAPS
PRODUCTIVITY
BACKUP
GLOBALIZATION
PRODUCT DESIGN
BUSINESS SERVICES
MARKETING
BARRIERS TO ENTRY
DIGITAL ECONOMY
LIMITED ACCESS
CONNECTIVITY INFRASTRUCTURE
AUTOMATION
CONNECTIVITY
GLOBAL COMMUNICATIONS
HUMAN RESOURCES MANAGEMENT
SERVICE PROVIDER
WEB
LINKS
SEARCH ENGINE
INTELLECTUAL PROPERTY LAW
PRIVATE SECTOR DEVELOPMENT
CUSTOMER SERVICE
MATERIAL
ACCESS TO COMPUTERS
INTERNAL OPERATIONS
NATURAL RESOURCES
CALL CENTER
E- GOVERNMENT
EMPLOYMENT CREATION
APPLICATION DEVELOPMENT
BROADBAND
CUSTOMER RELATIONSHIP MANAGEMENT
CAPABILITIES
SEARCH ENGINE OPTIMIZATION
TELEPHONE
ELECTRONIC TRANSACTIONS
TRANSACTIONS
MANUFACTURING
USERS
PHONE
TECHNOLOGY
RD
BUSINESS PROCESSES
PDF
HUMAN CAPITAL
RELIABILITY
TELEPHONE SERVICE
E-READINESS
GLOBAL MARKET
SOFTWARE
BEST PRACTICES
INFRASTRUCTURE MANAGEMENT
PCS
BUSINESS DEVELOPMENT
MOBILE PHONE
TELECOMMUNICATIONS INDUSTRY
COMPETITIVENESS
REGULATORY ENVIRONMENT
ELECTRICITY
FOREIGN DIRECT INVESTMENT
BACK-OFFICE
FOREIGN INVESTMENT
MOBILE SERVICES
CUSTOM
HIGH-BANDWIDTH
NETWORKS
UNIVERSAL ACCESS
INDUSTRY STANDARDS
FAX
BEST PRACTICE
CUSTOMER RELATIONSHIP
SYSTEMS INTEGRATION
PRIVATE SECTOR
INTERNATIONAL TELECOMMUNICATION
QUERIES
PHYSICAL INFRASTRUCTURE
PILOT PROJECTS
BACKBONE
RESULT
ECONOMIC DEVELOPMENT
INTERNATIONAL BEST PRACTICES
ICT
OFFSHORE OUTSOURCING
MARKET SHARE
SECURITY
LICENSES
TECHNOLOGY TRANSFER
SILICON
NETWORK
BUSINESS
BUSINESSES
BANDWIDTH
ID
HUMAN RESOURCES
ACTION PLANS
PERFORMANCE
BUSINESS ENVIRONMENT
TELECOM
WEB DEVELOPMENT
TRADITIONAL MARKET
GRAPHICS
INNOVATION
PRICE COMPETITIVENESS
INTELLECTUAL PROPERTY
TAGGING
COMMUNICATION
SOFTWARE DEVELOPMENT
NUMBER OF USERS
END USERS
PERSONAL COMPUTERS
CUSTOMERS
COMMUNICATIONS NETWORKS
COMMUNICATION TECHNOLOGY
COMMUNICATIONS TECHNOLOGY
INFORMATION SOCIETY
WEB PAGE
DSL
OUTSOURCING
TARGET
PRICES
USES
RELATIONSHIP MANAGEMENT
USER
COMPETITIVE ADVANTAGES
SERVICE PROVIDERS
GOVERNMENT REQUIREMENTS
spellingShingle TAX INCENTIVES
BUSINESS ACTIVITIES
RELIABILITY OF SERVICES
FINANCIAL SERVICES
REGULATORY FRAMEWORK
INTERNATIONAL COMPANIES
DATA ENTRY
E-MAIL
EXPORT MARKETS
EQUIPMENT
CUSTOMER
BUSINESS OPPORTUNITIES
PRIVATE PARTNERSHIP
FINANCIAL MANAGEMENT
TELECOMMUNICATION
GLOBAL MARKETS
INFORMATION TECHNOLOGY
SEARCH
VALUE CHAIN
DIGITIZATION
INFORMATION
MONITORING
ANIMATION
ISP
PRIVACY
BUSINESS ASSOCIATION
IMAGE
COPYRIGHT
CAPACITY BUILDING
TECHNICAL SKILLS
PRICE
LITERACY RATES
SECURITY SERVICES
PENETRATION RATES
COMPUTER
BUSINESS PROCESS
ENABLING ENVIRONMENT
SATELLITE
HARDWARE
LEGAL FRAMEWORKS
COMMUNICATIONS
MARKET SEGMENT
CALL CENTERS
INSTITUTIONS
HUMAN RESOURCE
DATA
GLOBAL ECONOMY
COMMERCE
COMPUTERS
TELECOMMUNICATIONS
BROADBAND CONNECTIVITY
TIME ZONES
TECHNOLOGY PARK
INFORMATION SERVICES
INFORMATION GAPS
PRODUCTIVITY
BACKUP
GLOBALIZATION
PRODUCT DESIGN
BUSINESS SERVICES
MARKETING
BARRIERS TO ENTRY
DIGITAL ECONOMY
LIMITED ACCESS
CONNECTIVITY INFRASTRUCTURE
AUTOMATION
CONNECTIVITY
GLOBAL COMMUNICATIONS
HUMAN RESOURCES MANAGEMENT
SERVICE PROVIDER
WEB
LINKS
SEARCH ENGINE
INTELLECTUAL PROPERTY LAW
PRIVATE SECTOR DEVELOPMENT
CUSTOMER SERVICE
MATERIAL
ACCESS TO COMPUTERS
INTERNAL OPERATIONS
NATURAL RESOURCES
CALL CENTER
E- GOVERNMENT
EMPLOYMENT CREATION
APPLICATION DEVELOPMENT
BROADBAND
CUSTOMER RELATIONSHIP MANAGEMENT
CAPABILITIES
SEARCH ENGINE OPTIMIZATION
TELEPHONE
ELECTRONIC TRANSACTIONS
TRANSACTIONS
MANUFACTURING
USERS
PHONE
TECHNOLOGY
RD
BUSINESS PROCESSES
PDF
HUMAN CAPITAL
RELIABILITY
TELEPHONE SERVICE
E-READINESS
GLOBAL MARKET
SOFTWARE
BEST PRACTICES
INFRASTRUCTURE MANAGEMENT
PCS
BUSINESS DEVELOPMENT
MOBILE PHONE
TELECOMMUNICATIONS INDUSTRY
COMPETITIVENESS
REGULATORY ENVIRONMENT
ELECTRICITY
FOREIGN DIRECT INVESTMENT
BACK-OFFICE
FOREIGN INVESTMENT
MOBILE SERVICES
CUSTOM
HIGH-BANDWIDTH
NETWORKS
UNIVERSAL ACCESS
INDUSTRY STANDARDS
FAX
BEST PRACTICE
CUSTOMER RELATIONSHIP
SYSTEMS INTEGRATION
PRIVATE SECTOR
INTERNATIONAL TELECOMMUNICATION
QUERIES
PHYSICAL INFRASTRUCTURE
PILOT PROJECTS
BACKBONE
RESULT
ECONOMIC DEVELOPMENT
INTERNATIONAL BEST PRACTICES
ICT
OFFSHORE OUTSOURCING
MARKET SHARE
SECURITY
LICENSES
TECHNOLOGY TRANSFER
SILICON
NETWORK
BUSINESS
BUSINESSES
BANDWIDTH
ID
HUMAN RESOURCES
ACTION PLANS
PERFORMANCE
BUSINESS ENVIRONMENT
TELECOM
WEB DEVELOPMENT
TRADITIONAL MARKET
GRAPHICS
INNOVATION
PRICE COMPETITIVENESS
INTELLECTUAL PROPERTY
TAGGING
COMMUNICATION
SOFTWARE DEVELOPMENT
NUMBER OF USERS
END USERS
PERSONAL COMPUTERS
CUSTOMERS
COMMUNICATIONS NETWORKS
COMMUNICATION TECHNOLOGY
COMMUNICATIONS TECHNOLOGY
INFORMATION SOCIETY
WEB PAGE
DSL
OUTSOURCING
TARGET
PRICES
USES
RELATIONSHIP MANAGEMENT
USER
COMPETITIVE ADVANTAGES
SERVICE PROVIDERS
GOVERNMENT REQUIREMENTS
Beschorner, Natasha
Kuek, Siou Chew
Narimatsu, Junko
ICT for Jobs in the Pacific Island Countries
geographic_facet East Asia and Pacific
description The Pacific region is in the midst of an information and communications technology (ICT) revolution in which small island countries are increasingly connected to the global economy. The regions improving internet connectivity presents an opportunity for Pacific Island countries (PICs) to overcome their inherent limitations, and help address the long-standing issues of employment and income generation, which is vital to accelerate progress towards ending poverty and creating an inclusive society. The PICs possess unique vulnerabilities that make addressing poverty and development challenges particularly difficult and complex. The purpose of this study is to examine the feasibility of leveraging ICT to help generate job opportunities in the PICs. This is because of the positive experiences that several countries, including small island economies, have had in generating new types of employment opportunities. The study’s main focus is on cities and urban areas, given the still low availability of internet infrastructure and services in rural and remote areas and islands in the Pacific region. The study focuses specifically on the information technology (IT) - enabled global outsourcing services (GOS) industry. ICT covers diverse subsectors that include telecommunications and IT hardware and software.
format Working Paper
author Beschorner, Natasha
Kuek, Siou Chew
Narimatsu, Junko
author_facet Beschorner, Natasha
Kuek, Siou Chew
Narimatsu, Junko
author_sort Beschorner, Natasha
title ICT for Jobs in the Pacific Island Countries
title_short ICT for Jobs in the Pacific Island Countries
title_full ICT for Jobs in the Pacific Island Countries
title_fullStr ICT for Jobs in the Pacific Island Countries
title_full_unstemmed ICT for Jobs in the Pacific Island Countries
title_sort ict for jobs in the pacific island countries
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2015/05/24518662/ict-jobs-pacific-island-countries
http://hdl.handle.net/10986/22067
_version_ 1764449987481042944
spelling okr-10986-220672021-06-14T10:21:10Z ICT for Jobs in the Pacific Island Countries Beschorner, Natasha Kuek, Siou Chew Narimatsu, Junko TAX INCENTIVES BUSINESS ACTIVITIES RELIABILITY OF SERVICES FINANCIAL SERVICES REGULATORY FRAMEWORK INTERNATIONAL COMPANIES DATA ENTRY E-MAIL EXPORT MARKETS EQUIPMENT CUSTOMER BUSINESS OPPORTUNITIES PRIVATE PARTNERSHIP FINANCIAL MANAGEMENT TELECOMMUNICATION GLOBAL MARKETS INFORMATION TECHNOLOGY SEARCH VALUE CHAIN DIGITIZATION INFORMATION MONITORING ANIMATION ISP PRIVACY BUSINESS ASSOCIATION IMAGE COPYRIGHT CAPACITY BUILDING TECHNICAL SKILLS PRICE LITERACY RATES SECURITY SERVICES PENETRATION RATES COMPUTER BUSINESS PROCESS ENABLING ENVIRONMENT SATELLITE HARDWARE LEGAL FRAMEWORKS COMMUNICATIONS MARKET SEGMENT CALL CENTERS INSTITUTIONS HUMAN RESOURCE DATA GLOBAL ECONOMY COMMERCE COMPUTERS TELECOMMUNICATIONS BROADBAND CONNECTIVITY TIME ZONES TECHNOLOGY PARK INFORMATION SERVICES INFORMATION GAPS PRODUCTIVITY BACKUP GLOBALIZATION PRODUCT DESIGN BUSINESS SERVICES MARKETING BARRIERS TO ENTRY DIGITAL ECONOMY LIMITED ACCESS CONNECTIVITY INFRASTRUCTURE AUTOMATION CONNECTIVITY GLOBAL COMMUNICATIONS HUMAN RESOURCES MANAGEMENT SERVICE PROVIDER WEB LINKS SEARCH ENGINE INTELLECTUAL PROPERTY LAW PRIVATE SECTOR DEVELOPMENT CUSTOMER SERVICE MATERIAL ACCESS TO COMPUTERS INTERNAL OPERATIONS NATURAL RESOURCES CALL CENTER E- GOVERNMENT EMPLOYMENT CREATION APPLICATION DEVELOPMENT BROADBAND CUSTOMER RELATIONSHIP MANAGEMENT CAPABILITIES SEARCH ENGINE OPTIMIZATION TELEPHONE ELECTRONIC TRANSACTIONS TRANSACTIONS MANUFACTURING USERS PHONE TECHNOLOGY RD BUSINESS PROCESSES PDF HUMAN CAPITAL RELIABILITY TELEPHONE SERVICE E-READINESS GLOBAL MARKET SOFTWARE BEST PRACTICES INFRASTRUCTURE MANAGEMENT PCS BUSINESS DEVELOPMENT MOBILE PHONE TELECOMMUNICATIONS INDUSTRY COMPETITIVENESS REGULATORY ENVIRONMENT ELECTRICITY FOREIGN DIRECT INVESTMENT BACK-OFFICE FOREIGN INVESTMENT MOBILE SERVICES CUSTOM HIGH-BANDWIDTH NETWORKS UNIVERSAL ACCESS INDUSTRY STANDARDS FAX BEST PRACTICE CUSTOMER RELATIONSHIP SYSTEMS INTEGRATION PRIVATE SECTOR INTERNATIONAL TELECOMMUNICATION QUERIES PHYSICAL INFRASTRUCTURE PILOT PROJECTS BACKBONE RESULT ECONOMIC DEVELOPMENT INTERNATIONAL BEST PRACTICES ICT OFFSHORE OUTSOURCING MARKET SHARE SECURITY LICENSES TECHNOLOGY TRANSFER SILICON NETWORK BUSINESS BUSINESSES BANDWIDTH ID HUMAN RESOURCES ACTION PLANS PERFORMANCE BUSINESS ENVIRONMENT TELECOM WEB DEVELOPMENT TRADITIONAL MARKET GRAPHICS INNOVATION PRICE COMPETITIVENESS INTELLECTUAL PROPERTY TAGGING COMMUNICATION SOFTWARE DEVELOPMENT NUMBER OF USERS END USERS PERSONAL COMPUTERS CUSTOMERS COMMUNICATIONS NETWORKS COMMUNICATION TECHNOLOGY COMMUNICATIONS TECHNOLOGY INFORMATION SOCIETY WEB PAGE DSL OUTSOURCING TARGET PRICES USES RELATIONSHIP MANAGEMENT USER COMPETITIVE ADVANTAGES SERVICE PROVIDERS GOVERNMENT REQUIREMENTS The Pacific region is in the midst of an information and communications technology (ICT) revolution in which small island countries are increasingly connected to the global economy. The regions improving internet connectivity presents an opportunity for Pacific Island countries (PICs) to overcome their inherent limitations, and help address the long-standing issues of employment and income generation, which is vital to accelerate progress towards ending poverty and creating an inclusive society. The PICs possess unique vulnerabilities that make addressing poverty and development challenges particularly difficult and complex. The purpose of this study is to examine the feasibility of leveraging ICT to help generate job opportunities in the PICs. This is because of the positive experiences that several countries, including small island economies, have had in generating new types of employment opportunities. The study’s main focus is on cities and urban areas, given the still low availability of internet infrastructure and services in rural and remote areas and islands in the Pacific region. The study focuses specifically on the information technology (IT) - enabled global outsourcing services (GOS) industry. ICT covers diverse subsectors that include telecommunications and IT hardware and software. 2015-06-25T16:14:45Z 2015-06-25T16:14:45Z 2015-05 Working Paper http://documents.worldbank.org/curated/en/2015/05/24518662/ict-jobs-pacific-island-countries http://hdl.handle.net/10986/22067 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper East Asia and Pacific