One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?

Many countries are in the process of transitioning from primarily paper-based administrative systems to digital systems through the application of information and communication technology (ICTs) as part of e-Government initiatives. Though much has...

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Main Author: Lemieux, Victoria L.
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
IT
AT
Online Access:http://documents.worldbank.org/curated/en/2015/08/24869414/one-step-forward-two-steps-backward-e-government-make-governments-developing-countries-more-transparent-accountable
http://hdl.handle.net/10986/22496
id okr-10986-22496
recordtype oai_dc
spelling okr-10986-224962021-04-23T14:04:09Z One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable? Lemieux, Victoria L. PUBLIC OFFICIALS ELECTRONIC RECORDS RECORDS MANAGEMENT POLICIES COMMUNITIES PUBLIC INTEREST E-MAIL DEMOCRATIC ACCOUNTABILITY ANALOG DEVELOPMENT PROGRAM DIGITAL ERA INFORMATION TECHNOLOGY FREEDOM OF INFORMATION LEGISLATION POLICY FRAMEWORK PORTALS E-GOV STRATEGIC FRAMEWORK PUBLIC SECTOR GOVERNMENT GOVERNMENT EFFICIENCY GOVERNMENT OFFICIALS DIGITALIZATION INFORMATION PUBLIC SERVICES E-PROCUREMENT E- GOVERNANCE RECORD KEEPING NATIONAL PRIORITY ELECTRONIC GOVERNMENT NATIONAL GOVERNMENTS SYSTEM E-SERVICES COMPUTER SYSTEMS INFORMATION SYSTEMS COMPONENTS E-GOVERNMENT COMPUTER SYSTEMS ANALYSTS INFORMATION DISCLOSURE CONTENT MANAGEMENT HARDWARE NEW TECHNOLOGIES DIGITAL COMPUTERS PROGRAMMING INFORMATION SERVICES E-GOVERNMENT AGENDA CITIZEN PARTICIPATION DEVELOPMENT OF E-GOVERNMENT TRUST IN GOVERNMENT DIGITAL WORLD FILES PUBLIC ACCESS TO GOVERNMENT E-GOVERNMENT INITIATIVES AUTOMATION LOCAL GOVERNMENT PUBLIC ADMINISTRATION REVIEW LEGISLATIVE FRAMEWORKS GOVERNMENT TRANSPARENCY WEBSITES DIGITAL TECHNOLOGIES SERVICE DELIVERY GOVERNMENT ACCOUNTABILITY E- GOVERNMENT DATABASES ELECTRONIC MEDIA DIGITAL RIGHTS GOVERNMENT PORTALS DIGITAL DIVIDE ACCESS TO INFORMATION TECHNOLOGY PUBLIC SERVANTS KNOWLEDGE MANAGEMENT PUBLIC ORGANIZATIONS RECORDS MANAGEMENT COMPUTING USABILITY TRANSPARENCY ELECTRONIC COMMUNICATIONS E-GOVERNMENT STRATEGIES OPEN GOVERNMENT SOFTWARE DIGITAL INFORMATION BASIC DELIVERY OF SERVICES REGISTRY SYSTEMS ACCESSIBILITY METADATA SYSTEMS TEXT MESSAGING EFFECTIVE IMPLEMENTATION GOVERNMENT INFORMATION QUARTERLY DECISION MAKING INFORMATION EXCHANGE ELECTRONIC DOCUMENTS ELECTRONIC FORM IMAGING CITIZEN ENGAGEMENT INTERNET MEDIA POLITICAL ACCOUNTABILITY PUBLIC AGENCIES COMPUTER APPLICATIONS GOVERNMENT AGENCIES FREEDOM OF INFORMATION SECURITY TECHNOLOGY INFRASTRUCTURE ENGINEERING PUBLIC ADMINISTRATION DIGITAL GOVERNANCE MESSAGING STORAGE MEDIA DISCUSSION FORUM DIGITAL SYSTEMS IT WEBSITE NEW TECHNOLOGY AT PUBLIC ACCESS GOVERNMENT INFORMATION ACCESS TO INFORMATION LAWS PUBLIC ACCOUNTABILITY PUBLIC RECORDS MANAGEMENT INFORMATION SOCIETY TECHNOLOGIES EGOVERNMENT E‐GOVERNMENT DEMOCRATIC PROCESSES HTML STORAGE Many countries are in the process of transitioning from primarily paper-based administrative systems to digital systems through the application of information and communication technology (ICTs) as part of e-Government initiatives. Though much has been written about the positive power of technology and information to support greater transparency and accountability and, by extension, development, this paper discusses literature exploring the unintended consequences and downside risks for transparency and accountability associated with the way recorded information is produced and managed in digitally enabled developing country public sector contexts. The implications of these risks for implementation of right to information laws is discussed, and a call is made for further research and greater attention to the effects of ICT use in the public sector, especially in regard to digital records and information creation, use, management and preservation and effects upon the operation of transparency and accountability mechanisms. 2015-08-19T13:28:28Z 2015-08-19T13:28:28Z 2015-06 Working Paper http://documents.worldbank.org/curated/en/2015/08/24869414/one-step-forward-two-steps-backward-e-government-make-governments-developing-countries-more-transparent-accountable http://hdl.handle.net/10986/22496 English en_US Right to information working paper series; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic PUBLIC OFFICIALS
ELECTRONIC RECORDS
RECORDS MANAGEMENT POLICIES
COMMUNITIES
PUBLIC INTEREST
E-MAIL
DEMOCRATIC ACCOUNTABILITY
ANALOG
DEVELOPMENT PROGRAM
DIGITAL ERA
INFORMATION TECHNOLOGY
FREEDOM OF INFORMATION LEGISLATION
POLICY FRAMEWORK
PORTALS
E-GOV
STRATEGIC FRAMEWORK
PUBLIC SECTOR
GOVERNMENT
GOVERNMENT EFFICIENCY
GOVERNMENT OFFICIALS
DIGITALIZATION
INFORMATION
PUBLIC SERVICES
E-PROCUREMENT
E- GOVERNANCE
RECORD KEEPING
NATIONAL PRIORITY
ELECTRONIC GOVERNMENT
NATIONAL GOVERNMENTS
SYSTEM
E-SERVICES
COMPUTER SYSTEMS
INFORMATION SYSTEMS
COMPONENTS
E-GOVERNMENT
COMPUTER
SYSTEMS ANALYSTS
INFORMATION DISCLOSURE
CONTENT MANAGEMENT
HARDWARE
NEW TECHNOLOGIES
DIGITAL
COMPUTERS
PROGRAMMING
INFORMATION SERVICES
E-GOVERNMENT AGENDA
CITIZEN PARTICIPATION
DEVELOPMENT OF E-GOVERNMENT
TRUST IN GOVERNMENT
DIGITAL WORLD
FILES
PUBLIC ACCESS TO GOVERNMENT
E-GOVERNMENT INITIATIVES
AUTOMATION
LOCAL GOVERNMENT
PUBLIC ADMINISTRATION REVIEW
LEGISLATIVE FRAMEWORKS
GOVERNMENT TRANSPARENCY
WEBSITES
DIGITAL TECHNOLOGIES
SERVICE DELIVERY
GOVERNMENT ACCOUNTABILITY
E- GOVERNMENT
DATABASES
ELECTRONIC MEDIA
DIGITAL RIGHTS
GOVERNMENT PORTALS
DIGITAL DIVIDE
ACCESS TO INFORMATION
TECHNOLOGY
PUBLIC SERVANTS
KNOWLEDGE MANAGEMENT
PUBLIC ORGANIZATIONS
RECORDS MANAGEMENT
COMPUTING
USABILITY
TRANSPARENCY
ELECTRONIC COMMUNICATIONS
E-GOVERNMENT STRATEGIES
OPEN GOVERNMENT
SOFTWARE
DIGITAL INFORMATION
BASIC
DELIVERY OF SERVICES
REGISTRY SYSTEMS
ACCESSIBILITY
METADATA
SYSTEMS
TEXT MESSAGING
EFFECTIVE IMPLEMENTATION
GOVERNMENT INFORMATION QUARTERLY
DECISION MAKING
INFORMATION EXCHANGE
ELECTRONIC DOCUMENTS
ELECTRONIC FORM
IMAGING
CITIZEN ENGAGEMENT
INTERNET
MEDIA
POLITICAL ACCOUNTABILITY
PUBLIC AGENCIES
COMPUTER APPLICATIONS
GOVERNMENT AGENCIES
FREEDOM OF INFORMATION
SECURITY
TECHNOLOGY INFRASTRUCTURE
ENGINEERING
PUBLIC ADMINISTRATION
DIGITAL GOVERNANCE
MESSAGING
STORAGE MEDIA
DISCUSSION FORUM
DIGITAL SYSTEMS
IT
WEBSITE
NEW TECHNOLOGY
AT
PUBLIC ACCESS
GOVERNMENT INFORMATION
ACCESS TO INFORMATION LAWS
PUBLIC ACCOUNTABILITY
PUBLIC RECORDS MANAGEMENT
INFORMATION SOCIETY
TECHNOLOGIES
EGOVERNMENT
E‐GOVERNMENT
DEMOCRATIC PROCESSES
HTML
STORAGE
spellingShingle PUBLIC OFFICIALS
ELECTRONIC RECORDS
RECORDS MANAGEMENT POLICIES
COMMUNITIES
PUBLIC INTEREST
E-MAIL
DEMOCRATIC ACCOUNTABILITY
ANALOG
DEVELOPMENT PROGRAM
DIGITAL ERA
INFORMATION TECHNOLOGY
FREEDOM OF INFORMATION LEGISLATION
POLICY FRAMEWORK
PORTALS
E-GOV
STRATEGIC FRAMEWORK
PUBLIC SECTOR
GOVERNMENT
GOVERNMENT EFFICIENCY
GOVERNMENT OFFICIALS
DIGITALIZATION
INFORMATION
PUBLIC SERVICES
E-PROCUREMENT
E- GOVERNANCE
RECORD KEEPING
NATIONAL PRIORITY
ELECTRONIC GOVERNMENT
NATIONAL GOVERNMENTS
SYSTEM
E-SERVICES
COMPUTER SYSTEMS
INFORMATION SYSTEMS
COMPONENTS
E-GOVERNMENT
COMPUTER
SYSTEMS ANALYSTS
INFORMATION DISCLOSURE
CONTENT MANAGEMENT
HARDWARE
NEW TECHNOLOGIES
DIGITAL
COMPUTERS
PROGRAMMING
INFORMATION SERVICES
E-GOVERNMENT AGENDA
CITIZEN PARTICIPATION
DEVELOPMENT OF E-GOVERNMENT
TRUST IN GOVERNMENT
DIGITAL WORLD
FILES
PUBLIC ACCESS TO GOVERNMENT
E-GOVERNMENT INITIATIVES
AUTOMATION
LOCAL GOVERNMENT
PUBLIC ADMINISTRATION REVIEW
LEGISLATIVE FRAMEWORKS
GOVERNMENT TRANSPARENCY
WEBSITES
DIGITAL TECHNOLOGIES
SERVICE DELIVERY
GOVERNMENT ACCOUNTABILITY
E- GOVERNMENT
DATABASES
ELECTRONIC MEDIA
DIGITAL RIGHTS
GOVERNMENT PORTALS
DIGITAL DIVIDE
ACCESS TO INFORMATION
TECHNOLOGY
PUBLIC SERVANTS
KNOWLEDGE MANAGEMENT
PUBLIC ORGANIZATIONS
RECORDS MANAGEMENT
COMPUTING
USABILITY
TRANSPARENCY
ELECTRONIC COMMUNICATIONS
E-GOVERNMENT STRATEGIES
OPEN GOVERNMENT
SOFTWARE
DIGITAL INFORMATION
BASIC
DELIVERY OF SERVICES
REGISTRY SYSTEMS
ACCESSIBILITY
METADATA
SYSTEMS
TEXT MESSAGING
EFFECTIVE IMPLEMENTATION
GOVERNMENT INFORMATION QUARTERLY
DECISION MAKING
INFORMATION EXCHANGE
ELECTRONIC DOCUMENTS
ELECTRONIC FORM
IMAGING
CITIZEN ENGAGEMENT
INTERNET
MEDIA
POLITICAL ACCOUNTABILITY
PUBLIC AGENCIES
COMPUTER APPLICATIONS
GOVERNMENT AGENCIES
FREEDOM OF INFORMATION
SECURITY
TECHNOLOGY INFRASTRUCTURE
ENGINEERING
PUBLIC ADMINISTRATION
DIGITAL GOVERNANCE
MESSAGING
STORAGE MEDIA
DISCUSSION FORUM
DIGITAL SYSTEMS
IT
WEBSITE
NEW TECHNOLOGY
AT
PUBLIC ACCESS
GOVERNMENT INFORMATION
ACCESS TO INFORMATION LAWS
PUBLIC ACCOUNTABILITY
PUBLIC RECORDS MANAGEMENT
INFORMATION SOCIETY
TECHNOLOGIES
EGOVERNMENT
E‐GOVERNMENT
DEMOCRATIC PROCESSES
HTML
STORAGE
Lemieux, Victoria L.
One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?
relation Right to information working paper series;
description Many countries are in the process of transitioning from primarily paper-based administrative systems to digital systems through the application of information and communication technology (ICTs) as part of e-Government initiatives. Though much has been written about the positive power of technology and information to support greater transparency and accountability and, by extension, development, this paper discusses literature exploring the unintended consequences and downside risks for transparency and accountability associated with the way recorded information is produced and managed in digitally enabled developing country public sector contexts. The implications of these risks for implementation of right to information laws is discussed, and a call is made for further research and greater attention to the effects of ICT use in the public sector, especially in regard to digital records and information creation, use, management and preservation and effects upon the operation of transparency and accountability mechanisms.
format Working Paper
author Lemieux, Victoria L.
author_facet Lemieux, Victoria L.
author_sort Lemieux, Victoria L.
title One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?
title_short One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?
title_full One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?
title_fullStr One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?
title_full_unstemmed One Step Forward, Two Steps Backward? : Does E-Government Make Governments in Developing Countries More Transparent and Accountable?
title_sort one step forward, two steps backward? : does e-government make governments in developing countries more transparent and accountable?
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2015/08/24869414/one-step-forward-two-steps-backward-e-government-make-governments-developing-countries-more-transparent-accountable
http://hdl.handle.net/10986/22496
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