Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media

Financial education is important, yet there is a considerable knowledge gap in how best to deliver it. The literature on careful evaluations of financial literacy is small but growing, and has moved away from classroom based interventions to more i...

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Main Authors: Berg, Gunhild, Zia, Bilal
Format: Brief
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2013/04/17810463/harnessing-emotional-connections-improve-financial-decisions-evaluating-impact-financial-education-through-mainstream-media
http://hdl.handle.net/10986/22601
id okr-10986-22601
recordtype oai_dc
spelling okr-10986-226012021-04-23T14:04:09Z Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media Berg, Gunhild Zia, Bilal AUDIENCE BEHAVIOR CHANGE CLASSROOM CONTROL GROUPS INTERVENTIONS LITERACY LITERATURE MEDIA MEMORY READING RECALL SOCIAL BEHAVIOR TELEVISION VIDEOS Financial education is important, yet there is a considerable knowledge gap in how best to deliver it. The literature on careful evaluations of financial literacy is small but growing, and has moved away from classroom based interventions to more innovative delivery mechanisms such as videos and DVDs. Yet, the scope and reach of even the best produced DVDs is limited on the supply side, and attracting viewership can be significantly challenging on the demand side. As emotional connections are established between a show and its audience, the program provides a potentially powerful platform for communicating messages and influencing behavior. There is considerable evidence, especially in the health and education fields, on the success of media campaigns in improving social behavior. In this brief the authors evaluate financial education through a popular television soap opera in South Africa, scandal. The authors study the effectiveness of these messages through three quantitative surveys and three qualitative focus groups, with the former providing insight on the mechanism of measured impacts. This brief illustrates the benefits of complementing quantitative analysis with qualitative work to better understand mechanisms behind measured impacts. 2015-09-14T14:47:01Z 2015-09-14T14:47:01Z 2013-04 Brief http://documents.worldbank.org/curated/en/2013/04/17810463/harnessing-emotional-connections-improve-financial-decisions-evaluating-impact-financial-education-through-mainstream-media http://hdl.handle.net/10986/22601 English en_US Finance PSD Impact;No. 23 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Brief
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic AUDIENCE
BEHAVIOR CHANGE
CLASSROOM
CONTROL GROUPS
INTERVENTIONS
LITERACY
LITERATURE
MEDIA
MEMORY
READING
RECALL
SOCIAL BEHAVIOR
TELEVISION
VIDEOS
spellingShingle AUDIENCE
BEHAVIOR CHANGE
CLASSROOM
CONTROL GROUPS
INTERVENTIONS
LITERACY
LITERATURE
MEDIA
MEMORY
READING
RECALL
SOCIAL BEHAVIOR
TELEVISION
VIDEOS
Berg, Gunhild
Zia, Bilal
Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media
relation Finance PSD Impact;No. 23
description Financial education is important, yet there is a considerable knowledge gap in how best to deliver it. The literature on careful evaluations of financial literacy is small but growing, and has moved away from classroom based interventions to more innovative delivery mechanisms such as videos and DVDs. Yet, the scope and reach of even the best produced DVDs is limited on the supply side, and attracting viewership can be significantly challenging on the demand side. As emotional connections are established between a show and its audience, the program provides a potentially powerful platform for communicating messages and influencing behavior. There is considerable evidence, especially in the health and education fields, on the success of media campaigns in improving social behavior. In this brief the authors evaluate financial education through a popular television soap opera in South Africa, scandal. The authors study the effectiveness of these messages through three quantitative surveys and three qualitative focus groups, with the former providing insight on the mechanism of measured impacts. This brief illustrates the benefits of complementing quantitative analysis with qualitative work to better understand mechanisms behind measured impacts.
format Brief
author Berg, Gunhild
Zia, Bilal
author_facet Berg, Gunhild
Zia, Bilal
author_sort Berg, Gunhild
title Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media
title_short Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media
title_full Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media
title_fullStr Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media
title_full_unstemmed Harnessing Emotional Connections to Improve Financial Decisions : Evaluating the Impact of Financial Education through Mainstream Media
title_sort harnessing emotional connections to improve financial decisions : evaluating the impact of financial education through mainstream media
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2013/04/17810463/harnessing-emotional-connections-improve-financial-decisions-evaluating-impact-financial-education-through-mainstream-media
http://hdl.handle.net/10986/22601
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