The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador

This study uses Twitter data to provide a more nuanced understanding of the public reaction to the 2011 reform to the propane gas subsidy in El Salvador. By soliciting a small sample of manually tagged tweets, the study identifies the subject matte...

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Main Authors: Seabold, Skipper, Rutherford, Alex, De Backer, Olivia, Coppola, Andrea
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2015
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2015/08/24925779/pulse-public-opinion-using-twitter-data-analyze-public-perception-reform-el-salvador
http://hdl.handle.net/10986/22656
id okr-10986-22656
recordtype oai_dc
spelling okr-10986-226562021-04-23T14:04:10Z The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador Seabold, Skipper Rutherford, Alex De Backer, Olivia Coppola, Andrea INFERENCE DISCUSSION PRESENTATIONS E-MAIL PUBLIC PERCEPTION SEARCH TAXONOMY ABBREVIATIONS SPEAKING INTELLIGENCE INFORMATION TREND MONITORING CONTENTS IMAGE INFORMATION SHARING RESEARCHER CONTENT SUBSIDY HUMAN INTELLIGENCE PRICE TIME PERIOD LANGUAGE COMPUTER CLASSIFYING OPEN ACCESS IDEA COMPLEXITY INSTITUTIONS QUERY TIME PERIODS LINK DATA TRAINING DOCUMENT LABELING TRANSPORT NUMBERS DOMAIN MOBILITY CLUSTERING SITE IDEAS EXPERTS CASES DOCUMENTS TRUE WEB LINKS LEARNING RESEARCH PROCESS PRACTICE CLASSIFICATION MACHINE LEARNING INSIGHTS LIBRARY SUBSIDIES ARCHIVE TRANSLATING TRANSACTIONS USERS BUS POINT OF SALE WORLD WIDE WEB SEARCH QUERY EXTRACTING DRIVING PUBLIC OPINION POLICIES PUBLIC PERCEPTIONS DISCUSSIONS RESULTS METRICS HEURISTICS GPS ELECTRICITY CUSTOM NETWORKS PROCESSES TEXT USER INTERFACE LABELS RESEARCHERS FUEL SHORTAGES LITERATURE SOCIAL SCIENCE DECISION MAKING URL SIGNALS IMAGES CASE MEDIA GENERAL PUBLIC CAR RESULT CONCEPT ACRONYMS UNDERSTANDING CONFERENCES BUSINESSES LOGICAL RULES GENERALIZATION PERFORMANCE FUEL INSTITUTION MAIL STANDARD VOCABULARY TAGGING RESEARCH METHODS UNICODE INTERFACE CONCEPTS VARIETY DATABASE TARGET PRICES USES HTML USER This study uses Twitter data to provide a more nuanced understanding of the public reaction to the 2011 reform to the propane gas subsidy in El Salvador. By soliciting a small sample of manually tagged tweets, the study identifies the subject matter and sentiment of all tweets during six one-month periods over three years that concern the subsidy reform. The paper shows that such an analysis using Twitter data can provide a useful complement to existing household survey data and even potentially replace survey data if none were available. The finding show that when people tweet about the subsidy, they almost always do so in a negative manner; and there is a decline in discussion of topics about the reform subsidy, which coincides with increase in support for the subsidy as reported elsewhere. Therefore, the study concludes that decreasing discussion of the subsidy reform indicates an increase in support for the reform. In addition, the gas distributor strikes of May 2011 may have contributed to public perception of the reform more than previously acknowledged. This study is used as an opportunity to provide methodological guidance for researchers who wish to undertake similar studies, documenting the steps in the analysis pipeline with detail and noting the challenges inherent in obtaining data, classification, and inference. 2015-09-23T15:51:01Z 2015-09-23T15:51:01Z 2015-08 Working Paper http://documents.worldbank.org/curated/en/2015/08/24925779/pulse-public-opinion-using-twitter-data-analyze-public-perception-reform-el-salvador http://hdl.handle.net/10986/22656 English en_US Policy Research Working Paper;No. 7399 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper El Salvador
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic INFERENCE
DISCUSSION
PRESENTATIONS
E-MAIL
PUBLIC PERCEPTION
SEARCH
TAXONOMY
ABBREVIATIONS
SPEAKING
INTELLIGENCE
INFORMATION
TREND
MONITORING
CONTENTS
IMAGE
INFORMATION SHARING
RESEARCHER
CONTENT
SUBSIDY
HUMAN INTELLIGENCE
PRICE
TIME PERIOD
LANGUAGE
COMPUTER
CLASSIFYING
OPEN ACCESS
IDEA
COMPLEXITY
INSTITUTIONS
QUERY
TIME PERIODS
LINK
DATA
TRAINING
DOCUMENT
LABELING
TRANSPORT
NUMBERS
DOMAIN
MOBILITY
CLUSTERING
SITE
IDEAS
EXPERTS
CASES
DOCUMENTS
TRUE
WEB
LINKS
LEARNING
RESEARCH
PROCESS
PRACTICE
CLASSIFICATION
MACHINE LEARNING
INSIGHTS
LIBRARY
SUBSIDIES
ARCHIVE
TRANSLATING
TRANSACTIONS
USERS
BUS
POINT OF SALE
WORLD WIDE WEB
SEARCH QUERY
EXTRACTING
DRIVING
PUBLIC OPINION
POLICIES
PUBLIC PERCEPTIONS
DISCUSSIONS
RESULTS
METRICS
HEURISTICS
GPS
ELECTRICITY
CUSTOM
NETWORKS
PROCESSES
TEXT
USER INTERFACE
LABELS
RESEARCHERS
FUEL SHORTAGES
LITERATURE
SOCIAL SCIENCE
DECISION MAKING
URL
SIGNALS
IMAGES
CASE
MEDIA
GENERAL PUBLIC
CAR
RESULT
CONCEPT
ACRONYMS
UNDERSTANDING
CONFERENCES
BUSINESSES
LOGICAL RULES
GENERALIZATION
PERFORMANCE
FUEL
INSTITUTION
MAIL
STANDARD
VOCABULARY
TAGGING
RESEARCH METHODS
UNICODE
INTERFACE
CONCEPTS
VARIETY
DATABASE
TARGET
PRICES
USES
HTML
USER
spellingShingle INFERENCE
DISCUSSION
PRESENTATIONS
E-MAIL
PUBLIC PERCEPTION
SEARCH
TAXONOMY
ABBREVIATIONS
SPEAKING
INTELLIGENCE
INFORMATION
TREND
MONITORING
CONTENTS
IMAGE
INFORMATION SHARING
RESEARCHER
CONTENT
SUBSIDY
HUMAN INTELLIGENCE
PRICE
TIME PERIOD
LANGUAGE
COMPUTER
CLASSIFYING
OPEN ACCESS
IDEA
COMPLEXITY
INSTITUTIONS
QUERY
TIME PERIODS
LINK
DATA
TRAINING
DOCUMENT
LABELING
TRANSPORT
NUMBERS
DOMAIN
MOBILITY
CLUSTERING
SITE
IDEAS
EXPERTS
CASES
DOCUMENTS
TRUE
WEB
LINKS
LEARNING
RESEARCH
PROCESS
PRACTICE
CLASSIFICATION
MACHINE LEARNING
INSIGHTS
LIBRARY
SUBSIDIES
ARCHIVE
TRANSLATING
TRANSACTIONS
USERS
BUS
POINT OF SALE
WORLD WIDE WEB
SEARCH QUERY
EXTRACTING
DRIVING
PUBLIC OPINION
POLICIES
PUBLIC PERCEPTIONS
DISCUSSIONS
RESULTS
METRICS
HEURISTICS
GPS
ELECTRICITY
CUSTOM
NETWORKS
PROCESSES
TEXT
USER INTERFACE
LABELS
RESEARCHERS
FUEL SHORTAGES
LITERATURE
SOCIAL SCIENCE
DECISION MAKING
URL
SIGNALS
IMAGES
CASE
MEDIA
GENERAL PUBLIC
CAR
RESULT
CONCEPT
ACRONYMS
UNDERSTANDING
CONFERENCES
BUSINESSES
LOGICAL RULES
GENERALIZATION
PERFORMANCE
FUEL
INSTITUTION
MAIL
STANDARD
VOCABULARY
TAGGING
RESEARCH METHODS
UNICODE
INTERFACE
CONCEPTS
VARIETY
DATABASE
TARGET
PRICES
USES
HTML
USER
Seabold, Skipper
Rutherford, Alex
De Backer, Olivia
Coppola, Andrea
The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador
geographic_facet El Salvador
relation Policy Research Working Paper;No. 7399
description This study uses Twitter data to provide a more nuanced understanding of the public reaction to the 2011 reform to the propane gas subsidy in El Salvador. By soliciting a small sample of manually tagged tweets, the study identifies the subject matter and sentiment of all tweets during six one-month periods over three years that concern the subsidy reform. The paper shows that such an analysis using Twitter data can provide a useful complement to existing household survey data and even potentially replace survey data if none were available. The finding show that when people tweet about the subsidy, they almost always do so in a negative manner; and there is a decline in discussion of topics about the reform subsidy, which coincides with increase in support for the subsidy as reported elsewhere. Therefore, the study concludes that decreasing discussion of the subsidy reform indicates an increase in support for the reform. In addition, the gas distributor strikes of May 2011 may have contributed to public perception of the reform more than previously acknowledged. This study is used as an opportunity to provide methodological guidance for researchers who wish to undertake similar studies, documenting the steps in the analysis pipeline with detail and noting the challenges inherent in obtaining data, classification, and inference.
format Working Paper
author Seabold, Skipper
Rutherford, Alex
De Backer, Olivia
Coppola, Andrea
author_facet Seabold, Skipper
Rutherford, Alex
De Backer, Olivia
Coppola, Andrea
author_sort Seabold, Skipper
title The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador
title_short The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador
title_full The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador
title_fullStr The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador
title_full_unstemmed The Pulse of Public Opinion : Using Twitter Data to Analyze Public Perception of Reform in El Salvador
title_sort pulse of public opinion : using twitter data to analyze public perception of reform in el salvador
publisher World Bank, Washington, DC
publishDate 2015
url http://documents.worldbank.org/curated/en/2015/08/24925779/pulse-public-opinion-using-twitter-data-analyze-public-perception-reform-el-salvador
http://hdl.handle.net/10986/22656
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