Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan
Reliable evidence on the quality of current WSS service conditions is scarce and consumer experience and views and voices are not systematically collected and used for policy development. International experience suggests that poor drinking water a...
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| Format: | Report |
| Language: | English en_US |
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World Bank, Washington, DC
2016
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| Online Access: | http://documents.worldbank.org/curated/en/2016/02/24740155/social-impact-analysis-water-supply-sanitation-services-central-asia-case-uzbekistan http://hdl.handle.net/10986/23816 |
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okr-10986-23816 |
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oai_dc |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
WATER QUALITY FLUSH TOILET WATER SUPPLIES WATER SERVICES PUBLIC UTILITIES WATER SUPPLY SYSTEM LOCAL AUTHORITIES NATIONAL WATER SUPPLY TARIFF RATES ASSET OWNERSHIP MUNICIPAL SERVICES PRICE OF WATER QUALITY OF WATER SANITATION SERVICE SAFE DRINKING WATER SERVICE IMPROVEMENT HOUSEHOLD CONNECTION QUANTITY OF WATER WATER SUPPLY SERVICE LOCAL BUDGETS HOURS OF SERVICE WATER SECTOR MARGINAL COST MONTHLY WATER BILL WATER USAGE WATER SYSTEMS SEWERAGE NETWORK POOR WATER QUALITY WATER METERS WASTEWATER MANAGEMENT WATER SUPPLY OPERATIONAL EXPENDITURES WATER RESOURCE LITRE CONTAINER WATER TANKER SURFACE WATER UTILITY STAFF SAFE WATER TARIFF SETTING ADEQUATE WATER SANITATION FACILITY TOWNS WATER SUPPLY SERVICES RURAL WATER SMALL TOWNS WATER CONSUMPTION WATER RESOURCES TOILET SYSTEM MAINTENANCE COSTS CUSTOMER RELATIONS MUNICIPALITIES WATER SYSTEM WATER STORAGE PAYMENT OF BILLS DISTRIBUTION SYSTEM WASTEWATER TREATMENT PRIVATE OPERATOR INVESTMENT PROGRAM CONSUMER COMPLAINTS PRIVATE OPERATORS SEWER SYSTEM COST RECOVERY WATER SECTOR REFORM RURAL WATER SUPPLY WATER COMPANIES OPERATIONAL COSTS TARIFF REGULATION ACCESS TO SAFE DRINKING WATER WATER USE WATER METER WATER WATER DEVELOPMENT CUBIC METER SERVICE PROVIDER CENTRAL GOVERNMENTS PUBLIC WATER SERVICE PROVISION POTABLE WATER CONNECTION CHARGE SMALL MUNICIPALITIES SEWAGE SYSTEM WATER SALES SERVICE DELIVERY MAIN WATER SOURCES PIT LATRINES MUNICIPAL WATER SUPPLY WATER OPERATORS PIT LATRINE WATER SUPPLY SYSTEMS SEWERAGE SYSTEM METER READING WASTEWATER SYSTEM TOILET FACILITIES PUBLIC UTILITY LEAST COST CROSS-SUBSIDIZATION HAND PUMP WATER TARIFF SERVICE IMPROVEMENTS UTILITIES SEWERAGE COMPANY URBAN CENTERS WATER POLICY SYSTEMS CENTRAL GOVERNMENT URBAN AREAS COMMUNITY WATER WATER TARIFFS PUBLIC STANDPIPE SANITATION SECTOR TARIFF INCREASE LOCAL ENTREPRENEURS LOCAL WATER UTILITY CUBIC METERS LOCAL WATER SERVICE QUALITY QUALITY WATER SANITATION UTILITIES UTILITY SERVICES TOILET FACILITY WATER UTILITIES QUALITY OF SERVICE DELIVERY WELLS LOCAL COMMUNITY WATER SOURCES WATER BODIES DRINKING WATER SUPPLY WATER COLLECTION SANITATION SERVICES DRINKING WATER SEWAGE DISPOSAL GROUND WATER TARIFF STRUCTURE HOUSEHOLDS HOUSEHOLD USE WATER USERS TARIFF POLICIES ACCESS TO WATER SUPPLY CLEAN WATER GASTROINTESTINAL DISEASES COST OF WATER MONTHLY WATER BILLS FIXED CHARGE MUNICIPAL LEVEL SEPTIC TANK WATER SERVICE DISTRIBUTION SYSTEMS SANITATION COVERAGE WATER INFRASTRUCTURE PRIVATE COMPANIES SEWAGE SYSTEMS UTILITY EMPLOYEES WATER SOURCE WATER DISTRIBUTION COST RECOVERY OBJECTIVES PIPELINE PUBLIC TOILETS WATER STORAGE TANKS CASH FLOW MUNICIPAL WATER QUALITY OF SERVICE METER READINGS PAYMENT FOR WATER SERVICE PROVIDERS SANITATION FACILITIES |
| spellingShingle |
WATER QUALITY FLUSH TOILET WATER SUPPLIES WATER SERVICES PUBLIC UTILITIES WATER SUPPLY SYSTEM LOCAL AUTHORITIES NATIONAL WATER SUPPLY TARIFF RATES ASSET OWNERSHIP MUNICIPAL SERVICES PRICE OF WATER QUALITY OF WATER SANITATION SERVICE SAFE DRINKING WATER SERVICE IMPROVEMENT HOUSEHOLD CONNECTION QUANTITY OF WATER WATER SUPPLY SERVICE LOCAL BUDGETS HOURS OF SERVICE WATER SECTOR MARGINAL COST MONTHLY WATER BILL WATER USAGE WATER SYSTEMS SEWERAGE NETWORK POOR WATER QUALITY WATER METERS WASTEWATER MANAGEMENT WATER SUPPLY OPERATIONAL EXPENDITURES WATER RESOURCE LITRE CONTAINER WATER TANKER SURFACE WATER UTILITY STAFF SAFE WATER TARIFF SETTING ADEQUATE WATER SANITATION FACILITY TOWNS WATER SUPPLY SERVICES RURAL WATER SMALL TOWNS WATER CONSUMPTION WATER RESOURCES TOILET SYSTEM MAINTENANCE COSTS CUSTOMER RELATIONS MUNICIPALITIES WATER SYSTEM WATER STORAGE PAYMENT OF BILLS DISTRIBUTION SYSTEM WASTEWATER TREATMENT PRIVATE OPERATOR INVESTMENT PROGRAM CONSUMER COMPLAINTS PRIVATE OPERATORS SEWER SYSTEM COST RECOVERY WATER SECTOR REFORM RURAL WATER SUPPLY WATER COMPANIES OPERATIONAL COSTS TARIFF REGULATION ACCESS TO SAFE DRINKING WATER WATER USE WATER METER WATER WATER DEVELOPMENT CUBIC METER SERVICE PROVIDER CENTRAL GOVERNMENTS PUBLIC WATER SERVICE PROVISION POTABLE WATER CONNECTION CHARGE SMALL MUNICIPALITIES SEWAGE SYSTEM WATER SALES SERVICE DELIVERY MAIN WATER SOURCES PIT LATRINES MUNICIPAL WATER SUPPLY WATER OPERATORS PIT LATRINE WATER SUPPLY SYSTEMS SEWERAGE SYSTEM METER READING WASTEWATER SYSTEM TOILET FACILITIES PUBLIC UTILITY LEAST COST CROSS-SUBSIDIZATION HAND PUMP WATER TARIFF SERVICE IMPROVEMENTS UTILITIES SEWERAGE COMPANY URBAN CENTERS WATER POLICY SYSTEMS CENTRAL GOVERNMENT URBAN AREAS COMMUNITY WATER WATER TARIFFS PUBLIC STANDPIPE SANITATION SECTOR TARIFF INCREASE LOCAL ENTREPRENEURS LOCAL WATER UTILITY CUBIC METERS LOCAL WATER SERVICE QUALITY QUALITY WATER SANITATION UTILITIES UTILITY SERVICES TOILET FACILITY WATER UTILITIES QUALITY OF SERVICE DELIVERY WELLS LOCAL COMMUNITY WATER SOURCES WATER BODIES DRINKING WATER SUPPLY WATER COLLECTION SANITATION SERVICES DRINKING WATER SEWAGE DISPOSAL GROUND WATER TARIFF STRUCTURE HOUSEHOLDS HOUSEHOLD USE WATER USERS TARIFF POLICIES ACCESS TO WATER SUPPLY CLEAN WATER GASTROINTESTINAL DISEASES COST OF WATER MONTHLY WATER BILLS FIXED CHARGE MUNICIPAL LEVEL SEPTIC TANK WATER SERVICE DISTRIBUTION SYSTEMS SANITATION COVERAGE WATER INFRASTRUCTURE PRIVATE COMPANIES SEWAGE SYSTEMS UTILITY EMPLOYEES WATER SOURCE WATER DISTRIBUTION COST RECOVERY OBJECTIVES PIPELINE PUBLIC TOILETS WATER STORAGE TANKS CASH FLOW MUNICIPAL WATER QUALITY OF SERVICE METER READINGS PAYMENT FOR WATER SERVICE PROVIDERS SANITATION FACILITIES World Bank Group Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan |
| geographic_facet |
Europe and Central Asia Uzbekistan |
| description |
Reliable evidence on the quality of
current WSS service conditions is scarce and consumer
experience and views and voices are not systematically
collected and used for policy development. International
experience suggests that poor drinking water and sanitation
services can cause households to incur high costs for
dealing with this situation. However, in Uzbekistan and
other Central Asian countries, there is a lack of data on
service quality and on such coping costs. Together with
limited feedback from consumers to those that design WSS
policies and programs this makes it difficult to design
effective reform measures and assess their ex-ante impact on
households, in particular for those at the bottom of the
income distribution. This study assesses consumer
experiences with current WSS services across a range of
selected sites in Uzbekistan and determines consumer
readiness for reform. First of all, the study analyses how
surveyed consumers currently meet their drinking water and
sanitation needs and what proportion of their household
budget is spent on meeting their WSS needs. Second it
assesses the interaction between consumers and service
providers. Third it examines stakeholder views and positions
on service modernization needs and assesses consumer
willingness to pay for quality networked WSS services.
Comparisons are made across consumers in a selection of
cities, small towns and rural areas, between consumers that
are connected to a networked service and those that are not,
and between households in the bottom 40 percent and top 60
percent of the income distribution (as estimated through a
wealth index). |
| format |
Report |
| author |
World Bank Group |
| author_facet |
World Bank Group |
| author_sort |
World Bank Group |
| title |
Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan |
| title_short |
Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan |
| title_full |
Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan |
| title_fullStr |
Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan |
| title_full_unstemmed |
Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan |
| title_sort |
social impact analysis of water supply and sanitation services in central asia : the case of uzbekistan |
| publisher |
World Bank, Washington, DC |
| publishDate |
2016 |
| url |
http://documents.worldbank.org/curated/en/2016/02/24740155/social-impact-analysis-water-supply-sanitation-services-central-asia-case-uzbekistan http://hdl.handle.net/10986/23816 |
| _version_ |
1764454772871528448 |
| spelling |
okr-10986-238162021-04-23T14:04:17Z Social Impact Analysis of Water Supply and Sanitation Services in Central Asia : The Case of Uzbekistan World Bank Group WATER QUALITY FLUSH TOILET WATER SUPPLIES WATER SERVICES PUBLIC UTILITIES WATER SUPPLY SYSTEM LOCAL AUTHORITIES NATIONAL WATER SUPPLY TARIFF RATES ASSET OWNERSHIP MUNICIPAL SERVICES PRICE OF WATER QUALITY OF WATER SANITATION SERVICE SAFE DRINKING WATER SERVICE IMPROVEMENT HOUSEHOLD CONNECTION QUANTITY OF WATER WATER SUPPLY SERVICE LOCAL BUDGETS HOURS OF SERVICE WATER SECTOR MARGINAL COST MONTHLY WATER BILL WATER USAGE WATER SYSTEMS SEWERAGE NETWORK POOR WATER QUALITY WATER METERS WASTEWATER MANAGEMENT WATER SUPPLY OPERATIONAL EXPENDITURES WATER RESOURCE LITRE CONTAINER WATER TANKER SURFACE WATER UTILITY STAFF SAFE WATER TARIFF SETTING ADEQUATE WATER SANITATION FACILITY TOWNS WATER SUPPLY SERVICES RURAL WATER SMALL TOWNS WATER CONSUMPTION WATER RESOURCES TOILET SYSTEM MAINTENANCE COSTS CUSTOMER RELATIONS MUNICIPALITIES WATER SYSTEM WATER STORAGE PAYMENT OF BILLS DISTRIBUTION SYSTEM WASTEWATER TREATMENT PRIVATE OPERATOR INVESTMENT PROGRAM CONSUMER COMPLAINTS PRIVATE OPERATORS SEWER SYSTEM COST RECOVERY WATER SECTOR REFORM RURAL WATER SUPPLY WATER COMPANIES OPERATIONAL COSTS TARIFF REGULATION ACCESS TO SAFE DRINKING WATER WATER USE WATER METER WATER WATER DEVELOPMENT CUBIC METER SERVICE PROVIDER CENTRAL GOVERNMENTS PUBLIC WATER SERVICE PROVISION POTABLE WATER CONNECTION CHARGE SMALL MUNICIPALITIES SEWAGE SYSTEM WATER SALES SERVICE DELIVERY MAIN WATER SOURCES PIT LATRINES MUNICIPAL WATER SUPPLY WATER OPERATORS PIT LATRINE WATER SUPPLY SYSTEMS SEWERAGE SYSTEM METER READING WASTEWATER SYSTEM TOILET FACILITIES PUBLIC UTILITY LEAST COST CROSS-SUBSIDIZATION HAND PUMP WATER TARIFF SERVICE IMPROVEMENTS UTILITIES SEWERAGE COMPANY URBAN CENTERS WATER POLICY SYSTEMS CENTRAL GOVERNMENT URBAN AREAS COMMUNITY WATER WATER TARIFFS PUBLIC STANDPIPE SANITATION SECTOR TARIFF INCREASE LOCAL ENTREPRENEURS LOCAL WATER UTILITY CUBIC METERS LOCAL WATER SERVICE QUALITY QUALITY WATER SANITATION UTILITIES UTILITY SERVICES TOILET FACILITY WATER UTILITIES QUALITY OF SERVICE DELIVERY WELLS LOCAL COMMUNITY WATER SOURCES WATER BODIES DRINKING WATER SUPPLY WATER COLLECTION SANITATION SERVICES DRINKING WATER SEWAGE DISPOSAL GROUND WATER TARIFF STRUCTURE HOUSEHOLDS HOUSEHOLD USE WATER USERS TARIFF POLICIES ACCESS TO WATER SUPPLY CLEAN WATER GASTROINTESTINAL DISEASES COST OF WATER MONTHLY WATER BILLS FIXED CHARGE MUNICIPAL LEVEL SEPTIC TANK WATER SERVICE DISTRIBUTION SYSTEMS SANITATION COVERAGE WATER INFRASTRUCTURE PRIVATE COMPANIES SEWAGE SYSTEMS UTILITY EMPLOYEES WATER SOURCE WATER DISTRIBUTION COST RECOVERY OBJECTIVES PIPELINE PUBLIC TOILETS WATER STORAGE TANKS CASH FLOW MUNICIPAL WATER QUALITY OF SERVICE METER READINGS PAYMENT FOR WATER SERVICE PROVIDERS SANITATION FACILITIES Reliable evidence on the quality of current WSS service conditions is scarce and consumer experience and views and voices are not systematically collected and used for policy development. International experience suggests that poor drinking water and sanitation services can cause households to incur high costs for dealing with this situation. However, in Uzbekistan and other Central Asian countries, there is a lack of data on service quality and on such coping costs. Together with limited feedback from consumers to those that design WSS policies and programs this makes it difficult to design effective reform measures and assess their ex-ante impact on households, in particular for those at the bottom of the income distribution. This study assesses consumer experiences with current WSS services across a range of selected sites in Uzbekistan and determines consumer readiness for reform. First of all, the study analyses how surveyed consumers currently meet their drinking water and sanitation needs and what proportion of their household budget is spent on meeting their WSS needs. Second it assesses the interaction between consumers and service providers. Third it examines stakeholder views and positions on service modernization needs and assesses consumer willingness to pay for quality networked WSS services. Comparisons are made across consumers in a selection of cities, small towns and rural areas, between consumers that are connected to a networked service and those that are not, and between households in the bottom 40 percent and top 60 percent of the income distribution (as estimated through a wealth index). 2016-03-02T18:56:17Z 2016-03-02T18:56:17Z 2015-11 Report http://documents.worldbank.org/curated/en/2016/02/24740155/social-impact-analysis-water-supply-sanitation-services-central-asia-case-uzbekistan http://hdl.handle.net/10986/23816 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Economic & Sector Work Economic & Sector Work :: Social Analysis Europe and Central Asia Uzbekistan |