Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement
Using a cross-country data set on e-government systems, this paper analyzes whether e-filing of taxes and e-procurement adoption improves the capacity of governments to raise and spend resources through the lowering of tax compliance costs, improve...
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| Format: | Working Paper |
| Language: | English en_US |
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World Bank, Washington, DC
2016
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| Online Access: | http://documents.worldbank.org/curated/en/2016/04/26292557/e-government-improve-government-capacity-evidence-tax-administration-public-procurement http://hdl.handle.net/10986/24231 |
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okr-10986-242312021-04-23T14:04:20Z Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement Kochanova, Anna Hasnain, Zahid Larson, Bradley MOBILE APPLICATIONS PUBLIC OFFICIALS PUBLIC ADMINISTRATIONS SERVICES TO CITIZENS FINANCIAL MANAGEMENT BRIBES TELECOMMUNICATION INFORMATION TECHNOLOGY E-PAYMENT E-GOVERNMENT SYSTEMS PUBLIC SECTOR E-GOVERNMENT TECHNOLOGY GOVERNMENT GOVERNMENT EFFICIENCY GOVERNMENT OFFICIALS ENTERPRISE SURVEY USE OF INFORMATION PAYMENT SYSTEM INFORMATION MONITORING E-PROCUREMENT ENTERPRISE SURVEYS E- PROCUREMENT PUBLIC INFRASTRUCTURE GOVERNMENT CAPACITY ELECTRONIC PROCUREMENT MANAGEMENT SYSTEMS INFORMATION SYSTEMS E-GOVERNMENT IMPLEMENTATION FACE-TO-FACE CONTACT E-GOVERNMENT OPEN ACCESS COMMUNICATIONS INSTITUTIONS TIME PERIODS DATA FREEDOM OF INFORMATION LAWS ESERVICES COMPUTERS FUNCTIONALITIES CUSTOMS GOVERNMENT CONTRACTS PRODUCTIVITY NUMBER OF VISITS LIMITATIONS OF TECHNOLOGY E-CUSTOMS AUTOMATION REDUCTION OF CORRUPTION FINANCIAL MANAGEMENT SYSTEM DATABASES GLOBAL E-GOVERNMENT IMPACT OF TELECOMMUNICATION TRANSACTIONS MANUFACTURING USERS PHONE TECHNOLOGY HUMAN CAPITAL BUSINESS OPERATIONS PROCUREMENT E-PROCUREMENT SYSTEMS TRANSPARENCY RESULTS COMPETITIVENESS REGULATORY ENVIRONMENT PURCHASING POWER MANAGEMENT SYSTEM GOVERNMENT INFORMATION QUARTERLY ADOPTION OF E-GOVERNMENT BUSINESS INDICATORS PRIVATE SECTOR DATA INTEGRITY SALES TRANSACTIONS SUPPLY CHAIN GOVERNMENT TECHNOLOGY ADMINISTRATION ECONOMIC DEVELOPMENT ICT FREEDOM OF INFORMATION ELECTRONIC FILING SECURITY BUSINESS CLIMATE BUSINESS BUSINESSES PHONES PUBLIC SECTOR PERFORMANCE HUMAN RESOURCES PERFORMANCE BUSINESS ENVIRONMENT INSPECTIONS MOBILE PHONES FUNCTIONALITY PROFIT SUPPLY CHAIN MANAGEMENT BUSINESS REGULATIONS GOVERNMENT INFORMATION POLICY FORMULATION GOVERNMENT CONTRACT CUSTOMERS DATABASE COMMUNICATIONS TECHNOLOGY TECHNOLOGIES PAYMENT SYSTEMS BUSINESS PERFORMANCE AUTHENTICATION INNOVATIONS PAYMENT OF TAXES PUBLIC GOODS Using a cross-country data set on e-government systems, this paper analyzes whether e-filing of taxes and e-procurement adoption improves the capacity of governments to raise and spend resources through the lowering of tax compliance costs, improvement of public procurement competitiveness, and reduction of corruption. The paper finds that information and communications technology can help improve government capacity, but the impact of e-government varies by type of government activity and is stronger in more developed countries. Implementation of e-filing systems reduces tax compliance costs as measured by the number of tax payments, time required to prepare and pay taxes, likelihood and frequency of firms being visited by a tax official, perception of tax administration as an obstacle, and incidence of bribery. The effects of e-procurement are weaker, with the number of firms securing or attempting to secure a government contract increasing with e-procurement implementation only in countries with higher levels of development and better quality institutions. The paper finds no systematic relationship between e-procurement and bureaucratic corruption. 2016-05-04T21:31:52Z 2016-05-04T21:31:52Z 2016-04 Working Paper http://documents.worldbank.org/curated/en/2016/04/26292557/e-government-improve-government-capacity-evidence-tax-administration-public-procurement http://hdl.handle.net/10986/24231 English en_US Policy Research Working Paper;No. 7657 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Policy Research Working Paper |
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Digital Repository |
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Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
MOBILE APPLICATIONS PUBLIC OFFICIALS PUBLIC ADMINISTRATIONS SERVICES TO CITIZENS FINANCIAL MANAGEMENT BRIBES TELECOMMUNICATION INFORMATION TECHNOLOGY E-PAYMENT E-GOVERNMENT SYSTEMS PUBLIC SECTOR E-GOVERNMENT TECHNOLOGY GOVERNMENT GOVERNMENT EFFICIENCY GOVERNMENT OFFICIALS ENTERPRISE SURVEY USE OF INFORMATION PAYMENT SYSTEM INFORMATION MONITORING E-PROCUREMENT ENTERPRISE SURVEYS E- PROCUREMENT PUBLIC INFRASTRUCTURE GOVERNMENT CAPACITY ELECTRONIC PROCUREMENT MANAGEMENT SYSTEMS INFORMATION SYSTEMS E-GOVERNMENT IMPLEMENTATION FACE-TO-FACE CONTACT E-GOVERNMENT OPEN ACCESS COMMUNICATIONS INSTITUTIONS TIME PERIODS DATA FREEDOM OF INFORMATION LAWS ESERVICES COMPUTERS FUNCTIONALITIES CUSTOMS GOVERNMENT CONTRACTS PRODUCTIVITY NUMBER OF VISITS LIMITATIONS OF TECHNOLOGY E-CUSTOMS AUTOMATION REDUCTION OF CORRUPTION FINANCIAL MANAGEMENT SYSTEM DATABASES GLOBAL E-GOVERNMENT IMPACT OF TELECOMMUNICATION TRANSACTIONS MANUFACTURING USERS PHONE TECHNOLOGY HUMAN CAPITAL BUSINESS OPERATIONS PROCUREMENT E-PROCUREMENT SYSTEMS TRANSPARENCY RESULTS COMPETITIVENESS REGULATORY ENVIRONMENT PURCHASING POWER MANAGEMENT SYSTEM GOVERNMENT INFORMATION QUARTERLY ADOPTION OF E-GOVERNMENT BUSINESS INDICATORS PRIVATE SECTOR DATA INTEGRITY SALES TRANSACTIONS SUPPLY CHAIN GOVERNMENT TECHNOLOGY ADMINISTRATION ECONOMIC DEVELOPMENT ICT FREEDOM OF INFORMATION ELECTRONIC FILING SECURITY BUSINESS CLIMATE BUSINESS BUSINESSES PHONES PUBLIC SECTOR PERFORMANCE HUMAN RESOURCES PERFORMANCE BUSINESS ENVIRONMENT INSPECTIONS MOBILE PHONES FUNCTIONALITY PROFIT SUPPLY CHAIN MANAGEMENT BUSINESS REGULATIONS GOVERNMENT INFORMATION POLICY FORMULATION GOVERNMENT CONTRACT CUSTOMERS DATABASE COMMUNICATIONS TECHNOLOGY TECHNOLOGIES PAYMENT SYSTEMS BUSINESS PERFORMANCE AUTHENTICATION INNOVATIONS PAYMENT OF TAXES PUBLIC GOODS |
| spellingShingle |
MOBILE APPLICATIONS PUBLIC OFFICIALS PUBLIC ADMINISTRATIONS SERVICES TO CITIZENS FINANCIAL MANAGEMENT BRIBES TELECOMMUNICATION INFORMATION TECHNOLOGY E-PAYMENT E-GOVERNMENT SYSTEMS PUBLIC SECTOR E-GOVERNMENT TECHNOLOGY GOVERNMENT GOVERNMENT EFFICIENCY GOVERNMENT OFFICIALS ENTERPRISE SURVEY USE OF INFORMATION PAYMENT SYSTEM INFORMATION MONITORING E-PROCUREMENT ENTERPRISE SURVEYS E- PROCUREMENT PUBLIC INFRASTRUCTURE GOVERNMENT CAPACITY ELECTRONIC PROCUREMENT MANAGEMENT SYSTEMS INFORMATION SYSTEMS E-GOVERNMENT IMPLEMENTATION FACE-TO-FACE CONTACT E-GOVERNMENT OPEN ACCESS COMMUNICATIONS INSTITUTIONS TIME PERIODS DATA FREEDOM OF INFORMATION LAWS ESERVICES COMPUTERS FUNCTIONALITIES CUSTOMS GOVERNMENT CONTRACTS PRODUCTIVITY NUMBER OF VISITS LIMITATIONS OF TECHNOLOGY E-CUSTOMS AUTOMATION REDUCTION OF CORRUPTION FINANCIAL MANAGEMENT SYSTEM DATABASES GLOBAL E-GOVERNMENT IMPACT OF TELECOMMUNICATION TRANSACTIONS MANUFACTURING USERS PHONE TECHNOLOGY HUMAN CAPITAL BUSINESS OPERATIONS PROCUREMENT E-PROCUREMENT SYSTEMS TRANSPARENCY RESULTS COMPETITIVENESS REGULATORY ENVIRONMENT PURCHASING POWER MANAGEMENT SYSTEM GOVERNMENT INFORMATION QUARTERLY ADOPTION OF E-GOVERNMENT BUSINESS INDICATORS PRIVATE SECTOR DATA INTEGRITY SALES TRANSACTIONS SUPPLY CHAIN GOVERNMENT TECHNOLOGY ADMINISTRATION ECONOMIC DEVELOPMENT ICT FREEDOM OF INFORMATION ELECTRONIC FILING SECURITY BUSINESS CLIMATE BUSINESS BUSINESSES PHONES PUBLIC SECTOR PERFORMANCE HUMAN RESOURCES PERFORMANCE BUSINESS ENVIRONMENT INSPECTIONS MOBILE PHONES FUNCTIONALITY PROFIT SUPPLY CHAIN MANAGEMENT BUSINESS REGULATIONS GOVERNMENT INFORMATION POLICY FORMULATION GOVERNMENT CONTRACT CUSTOMERS DATABASE COMMUNICATIONS TECHNOLOGY TECHNOLOGIES PAYMENT SYSTEMS BUSINESS PERFORMANCE AUTHENTICATION INNOVATIONS PAYMENT OF TAXES PUBLIC GOODS Kochanova, Anna Hasnain, Zahid Larson, Bradley Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement |
| relation |
Policy Research Working Paper;No. 7657 |
| description |
Using a cross-country data set on
e-government systems, this paper analyzes whether e-filing
of taxes and e-procurement adoption improves the capacity of
governments to raise and spend resources through the
lowering of tax compliance costs, improvement of public
procurement competitiveness, and reduction of corruption.
The paper finds that information and communications
technology can help improve government capacity, but the
impact of e-government varies by type of government activity
and is stronger in more developed countries. Implementation
of e-filing systems reduces tax compliance costs as measured
by the number of tax payments, time required to prepare and
pay taxes, likelihood and frequency of firms being visited
by a tax official, perception of tax administration as an
obstacle, and incidence of bribery. The effects of
e-procurement are weaker, with the number of firms securing
or attempting to secure a government contract increasing
with e-procurement implementation only in countries with
higher levels of development and better quality
institutions. The paper finds no systematic relationship
between e-procurement and bureaucratic corruption. |
| format |
Working Paper |
| author |
Kochanova, Anna Hasnain, Zahid Larson, Bradley |
| author_facet |
Kochanova, Anna Hasnain, Zahid Larson, Bradley |
| author_sort |
Kochanova, Anna |
| title |
Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement |
| title_short |
Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement |
| title_full |
Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement |
| title_fullStr |
Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement |
| title_full_unstemmed |
Does E-Government Improve Government Capacity? : Evidence from Tax Administration and Public Procurement |
| title_sort |
does e-government improve government capacity? : evidence from tax administration and public procurement |
| publisher |
World Bank, Washington, DC |
| publishDate |
2016 |
| url |
http://documents.worldbank.org/curated/en/2016/04/26292557/e-government-improve-government-capacity-evidence-tax-administration-public-procurement http://hdl.handle.net/10986/24231 |
| _version_ |
1764455994513948672 |