Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs

This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile...

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Main Author: World Bank Group
Format: Report
Language:English
en_US
Published: World Bank, Washington, DC 2016
Subjects:
WEB
PDF
ICT
IP
Online Access:http://documents.worldbank.org/curated/en/2016/06/26513724/business-analytics-toolkit-tech-hubs-lessons-learned-infodevs-mlabs-mhubs
http://hdl.handle.net/10986/24778
id okr-10986-24778
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic SKILLS
MOBILE APPLICATIONS
COMMUNITIES
FINANCIAL SERVICES
NEWSLETTERS
MENTORING
ENTERPRISE DEVELOPMENT
ORGANIZATIONAL LEARNING
CUSTOMER
PROTOTYPE
FEEDBACK
KNOWLEDGE SHARING
MATERIALS
SOFTWARE PROGRAMS
INTERFACES
INFORMATION
MONITORING
SOFTWARE SOLUTIONS
BUSINESS MODELS
CONTENT
COOKIE
CONTINUOUS IMPROVEMENT
ENTREPRENEURIAL CULTURE
DECISIONS
LEADING
TIME PERIOD
SOFTWARE PACKAGES
EXPERIMENTATION
MANAGEMENT SYSTEMS
IDEA
CONTENT MANAGEMENT
KNOWLEDGE
TRANSLATION
CUSTOMER DEVELOPMENT
NETWORK BUILDING
COMPLEXITY
INSTITUTIONS
LINK
DATA
TECHNICAL ASSISTANCE
IDENTITY
DECISION‐MAKING
ONE-STOP SHOP
PERFORMANCE INDICATORS
DOMAIN
MOBILE APPLICATION
LICENSE
TARGETS
CONTENT MANAGEMENT SYSTEMS
IDEAS
FINANCIAL INSTITUTIONS
SOFTWARE PACKAGE
MARKETING
SERVICE PROVIDER
WEB
LINKS
TECHNOLOGICAL INNOVATIONS
LEARNING
PRIVATE SECTOR DEVELOPMENT
MATERIAL
PROCESS
INSIGHTS
TELEPHONE
USERS
TECHNOLOGY
DIGITAL INNOVATION
AVAILABILITY OF DATA
PROTOTYPES
PDF
KNOWLEDGE MANAGEMENT
BUSINESS PLAN
PRODUCT INNOVATIONS
IMPLEMENTATION DECISION
SOFTWARE
RESULTS
METRICS
BUSINESS DEVELOPMENT
BOUNDARIES
COMPETITIVENESS
FREE SOFTWARE
DAY-TO-DAY OPERATIONS
PROCESSES
KNOWLEDGE ECONOMY
KNOWLEDGE PRODUCTS
VIDEOS
BEST PRACTICE
DECISION-MAKING
DECISION MAKING
SPREADSHEET
PRIVATE SECTOR
GOVERNMENT ORGANIZATIONS
INSTITUTIONAL CAPACITY
FINANCIAL SERVICE
TRANSLATIONS
QUERIES
BACKBONE
INVENTION
RESULT
ECONOMIC DEVELOPMENT
ICT
SPREADSHEETS
UNDERSTANDING
LICENSES
TECHNOLOGY TRANSFER
BUSINESSES
BUSINESS
NETWORK
STORYTELLING
VIRTUAL COMMUNITY
PERFORMANCE
GRAPHICS
GOVERNMENT SERVICE
SOCIAL NETWORKING
PERFORMANCE INDICATOR
INNOVATION
CONTINUOUS LEARNING
PROFIT
FINANCIAL SUPPORT
PRACTITIONERS
INTELLECTUAL PROPERTY
VISION
COMMUNICATION
CUSTOMER SEGMENTS
BUSINESS MODEL
END USERS
NUMBER OF USERS
CUSTOMERS
INTERFACE
CONCEPTS
VARIETY
COMMUNICATION TECHNOLOGY
HACKERS
IP
BUSINESS PLANNING
BUSINESS PERFORMANCE
GROWTH POTENTIAL
PRIVATE SECTORS
TARGET
SOCIAL ENTERPRISE
PERFORMANCES
INNOVATIONS
SERVICE PROVIDERS
spellingShingle SKILLS
MOBILE APPLICATIONS
COMMUNITIES
FINANCIAL SERVICES
NEWSLETTERS
MENTORING
ENTERPRISE DEVELOPMENT
ORGANIZATIONAL LEARNING
CUSTOMER
PROTOTYPE
FEEDBACK
KNOWLEDGE SHARING
MATERIALS
SOFTWARE PROGRAMS
INTERFACES
INFORMATION
MONITORING
SOFTWARE SOLUTIONS
BUSINESS MODELS
CONTENT
COOKIE
CONTINUOUS IMPROVEMENT
ENTREPRENEURIAL CULTURE
DECISIONS
LEADING
TIME PERIOD
SOFTWARE PACKAGES
EXPERIMENTATION
MANAGEMENT SYSTEMS
IDEA
CONTENT MANAGEMENT
KNOWLEDGE
TRANSLATION
CUSTOMER DEVELOPMENT
NETWORK BUILDING
COMPLEXITY
INSTITUTIONS
LINK
DATA
TECHNICAL ASSISTANCE
IDENTITY
DECISION‐MAKING
ONE-STOP SHOP
PERFORMANCE INDICATORS
DOMAIN
MOBILE APPLICATION
LICENSE
TARGETS
CONTENT MANAGEMENT SYSTEMS
IDEAS
FINANCIAL INSTITUTIONS
SOFTWARE PACKAGE
MARKETING
SERVICE PROVIDER
WEB
LINKS
TECHNOLOGICAL INNOVATIONS
LEARNING
PRIVATE SECTOR DEVELOPMENT
MATERIAL
PROCESS
INSIGHTS
TELEPHONE
USERS
TECHNOLOGY
DIGITAL INNOVATION
AVAILABILITY OF DATA
PROTOTYPES
PDF
KNOWLEDGE MANAGEMENT
BUSINESS PLAN
PRODUCT INNOVATIONS
IMPLEMENTATION DECISION
SOFTWARE
RESULTS
METRICS
BUSINESS DEVELOPMENT
BOUNDARIES
COMPETITIVENESS
FREE SOFTWARE
DAY-TO-DAY OPERATIONS
PROCESSES
KNOWLEDGE ECONOMY
KNOWLEDGE PRODUCTS
VIDEOS
BEST PRACTICE
DECISION-MAKING
DECISION MAKING
SPREADSHEET
PRIVATE SECTOR
GOVERNMENT ORGANIZATIONS
INSTITUTIONAL CAPACITY
FINANCIAL SERVICE
TRANSLATIONS
QUERIES
BACKBONE
INVENTION
RESULT
ECONOMIC DEVELOPMENT
ICT
SPREADSHEETS
UNDERSTANDING
LICENSES
TECHNOLOGY TRANSFER
BUSINESSES
BUSINESS
NETWORK
STORYTELLING
VIRTUAL COMMUNITY
PERFORMANCE
GRAPHICS
GOVERNMENT SERVICE
SOCIAL NETWORKING
PERFORMANCE INDICATOR
INNOVATION
CONTINUOUS LEARNING
PROFIT
FINANCIAL SUPPORT
PRACTITIONERS
INTELLECTUAL PROPERTY
VISION
COMMUNICATION
CUSTOMER SEGMENTS
BUSINESS MODEL
END USERS
NUMBER OF USERS
CUSTOMERS
INTERFACE
CONCEPTS
VARIETY
COMMUNICATION TECHNOLOGY
HACKERS
IP
BUSINESS PLANNING
BUSINESS PERFORMANCE
GROWTH POTENTIAL
PRIVATE SECTORS
TARGET
SOCIAL ENTERPRISE
PERFORMANCES
INNOVATIONS
SERVICE PROVIDERS
World Bank Group
Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
description This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile social networking hubs (mHubs). It was made for managers of tech hubs. Dozens of tech hubs have emerged over the last few years across the globe. Managers of these innovation and entrepreneurship enablers grapple with problems that infoDev has experience with. This toolkit takes lessons that infoDev has gathered from its own tech hub pilots, mLabs and mHubs, and apply them to tech hubs in general. The toolkit is especially useful for current and future mLab and mHub managers. mLabs and mHubs are tech hubs established through grants administered by the infoDev Digital Entrepreneurship Program. infoDev is committed to supporting the analytical capacities of mLabs and mHubs. This toolkit is part of that agenda. It will help grantees to improve local implementation while setting a common framework on how to collaborate with infoDev on business analytics and performance measurements. The third target audience is mobile innovation specialists at other World Bank units and other development organizations, who design impact and measurement frameworks for tech hubs. Given the recent rise in numbers of tech hubs, international development organizations are exploring if and how they can be employed to achieve socio-economic development impact goals. In particular, tech hubs’ flexibility and diverse potential effects have sparked interest but have also caused problems for specific and concrete analysis and projection of hubs’ effects and impact. This toolkit addresses this complication. All elements of the toolkit that speak of infoDev’s role in facilitating and coordinating with mLabs or mHubs on business analytics processes can be seen as use cases with potential for replication and adaptation by practitioners and decision makers of other development organizations, including relevant units of the World Bank.
format Report
author World Bank Group
author_facet World Bank Group
author_sort World Bank Group
title Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
title_short Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
title_full Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
title_fullStr Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
title_full_unstemmed Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
title_sort business analytics toolkit for tech hubs : lessons learned from infodev's mlabs and mhubs
publisher World Bank, Washington, DC
publishDate 2016
url http://documents.worldbank.org/curated/en/2016/06/26513724/business-analytics-toolkit-tech-hubs-lessons-learned-infodevs-mlabs-mhubs
http://hdl.handle.net/10986/24778
_version_ 1764457486550564864
spelling okr-10986-247782021-05-25T08:49:44Z Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs World Bank Group SKILLS MOBILE APPLICATIONS COMMUNITIES FINANCIAL SERVICES NEWSLETTERS MENTORING ENTERPRISE DEVELOPMENT ORGANIZATIONAL LEARNING CUSTOMER PROTOTYPE FEEDBACK KNOWLEDGE SHARING MATERIALS SOFTWARE PROGRAMS INTERFACES INFORMATION MONITORING SOFTWARE SOLUTIONS BUSINESS MODELS CONTENT COOKIE CONTINUOUS IMPROVEMENT ENTREPRENEURIAL CULTURE DECISIONS LEADING TIME PERIOD SOFTWARE PACKAGES EXPERIMENTATION MANAGEMENT SYSTEMS IDEA CONTENT MANAGEMENT KNOWLEDGE TRANSLATION CUSTOMER DEVELOPMENT NETWORK BUILDING COMPLEXITY INSTITUTIONS LINK DATA TECHNICAL ASSISTANCE IDENTITY DECISION‐MAKING ONE-STOP SHOP PERFORMANCE INDICATORS DOMAIN MOBILE APPLICATION LICENSE TARGETS CONTENT MANAGEMENT SYSTEMS IDEAS FINANCIAL INSTITUTIONS SOFTWARE PACKAGE MARKETING SERVICE PROVIDER WEB LINKS TECHNOLOGICAL INNOVATIONS LEARNING PRIVATE SECTOR DEVELOPMENT MATERIAL PROCESS INSIGHTS TELEPHONE USERS TECHNOLOGY DIGITAL INNOVATION AVAILABILITY OF DATA PROTOTYPES PDF KNOWLEDGE MANAGEMENT BUSINESS PLAN PRODUCT INNOVATIONS IMPLEMENTATION DECISION SOFTWARE RESULTS METRICS BUSINESS DEVELOPMENT BOUNDARIES COMPETITIVENESS FREE SOFTWARE DAY-TO-DAY OPERATIONS PROCESSES KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS VIDEOS BEST PRACTICE DECISION-MAKING DECISION MAKING SPREADSHEET PRIVATE SECTOR GOVERNMENT ORGANIZATIONS INSTITUTIONAL CAPACITY FINANCIAL SERVICE TRANSLATIONS QUERIES BACKBONE INVENTION RESULT ECONOMIC DEVELOPMENT ICT SPREADSHEETS UNDERSTANDING LICENSES TECHNOLOGY TRANSFER BUSINESSES BUSINESS NETWORK STORYTELLING VIRTUAL COMMUNITY PERFORMANCE GRAPHICS GOVERNMENT SERVICE SOCIAL NETWORKING PERFORMANCE INDICATOR INNOVATION CONTINUOUS LEARNING PROFIT FINANCIAL SUPPORT PRACTITIONERS INTELLECTUAL PROPERTY VISION COMMUNICATION CUSTOMER SEGMENTS BUSINESS MODEL END USERS NUMBER OF USERS CUSTOMERS INTERFACE CONCEPTS VARIETY COMMUNICATION TECHNOLOGY HACKERS IP BUSINESS PLANNING BUSINESS PERFORMANCE GROWTH POTENTIAL PRIVATE SECTORS TARGET SOCIAL ENTERPRISE PERFORMANCES INNOVATIONS SERVICE PROVIDERS This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile social networking hubs (mHubs). It was made for managers of tech hubs. Dozens of tech hubs have emerged over the last few years across the globe. Managers of these innovation and entrepreneurship enablers grapple with problems that infoDev has experience with. This toolkit takes lessons that infoDev has gathered from its own tech hub pilots, mLabs and mHubs, and apply them to tech hubs in general. The toolkit is especially useful for current and future mLab and mHub managers. mLabs and mHubs are tech hubs established through grants administered by the infoDev Digital Entrepreneurship Program. infoDev is committed to supporting the analytical capacities of mLabs and mHubs. This toolkit is part of that agenda. It will help grantees to improve local implementation while setting a common framework on how to collaborate with infoDev on business analytics and performance measurements. The third target audience is mobile innovation specialists at other World Bank units and other development organizations, who design impact and measurement frameworks for tech hubs. Given the recent rise in numbers of tech hubs, international development organizations are exploring if and how they can be employed to achieve socio-economic development impact goals. In particular, tech hubs’ flexibility and diverse potential effects have sparked interest but have also caused problems for specific and concrete analysis and projection of hubs’ effects and impact. This toolkit addresses this complication. All elements of the toolkit that speak of infoDev’s role in facilitating and coordinating with mLabs or mHubs on business analytics processes can be seen as use cases with potential for replication and adaptation by practitioners and decision makers of other development organizations, including relevant units of the World Bank. 2016-08-03T17:34:12Z 2016-08-03T17:34:12Z 2016 Report http://documents.worldbank.org/curated/en/2016/06/26513724/business-analytics-toolkit-tech-hubs-lessons-learned-infodevs-mlabs-mhubs http://hdl.handle.net/10986/24778 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper