Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs
This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile...
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Format: | Report |
Language: | English en_US |
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World Bank, Washington, DC
2016
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Online Access: | http://documents.worldbank.org/curated/en/2016/06/26513724/business-analytics-toolkit-tech-hubs-lessons-learned-infodevs-mlabs-mhubs http://hdl.handle.net/10986/24778 |
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Digital Repository |
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Foreign Institution |
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Digital Repositories |
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World Bank Open Knowledge Repository |
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World Bank |
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English en_US |
topic |
SKILLS MOBILE APPLICATIONS COMMUNITIES FINANCIAL SERVICES NEWSLETTERS MENTORING ENTERPRISE DEVELOPMENT ORGANIZATIONAL LEARNING CUSTOMER PROTOTYPE FEEDBACK KNOWLEDGE SHARING MATERIALS SOFTWARE PROGRAMS INTERFACES INFORMATION MONITORING SOFTWARE SOLUTIONS BUSINESS MODELS CONTENT COOKIE CONTINUOUS IMPROVEMENT ENTREPRENEURIAL CULTURE DECISIONS LEADING TIME PERIOD SOFTWARE PACKAGES EXPERIMENTATION MANAGEMENT SYSTEMS IDEA CONTENT MANAGEMENT KNOWLEDGE TRANSLATION CUSTOMER DEVELOPMENT NETWORK BUILDING COMPLEXITY INSTITUTIONS LINK DATA TECHNICAL ASSISTANCE IDENTITY DECISION‐MAKING ONE-STOP SHOP PERFORMANCE INDICATORS DOMAIN MOBILE APPLICATION LICENSE TARGETS CONTENT MANAGEMENT SYSTEMS IDEAS FINANCIAL INSTITUTIONS SOFTWARE PACKAGE MARKETING SERVICE PROVIDER WEB LINKS TECHNOLOGICAL INNOVATIONS LEARNING PRIVATE SECTOR DEVELOPMENT MATERIAL PROCESS INSIGHTS TELEPHONE USERS TECHNOLOGY DIGITAL INNOVATION AVAILABILITY OF DATA PROTOTYPES KNOWLEDGE MANAGEMENT BUSINESS PLAN PRODUCT INNOVATIONS IMPLEMENTATION DECISION SOFTWARE RESULTS METRICS BUSINESS DEVELOPMENT BOUNDARIES COMPETITIVENESS FREE SOFTWARE DAY-TO-DAY OPERATIONS PROCESSES KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS VIDEOS BEST PRACTICE DECISION-MAKING DECISION MAKING SPREADSHEET PRIVATE SECTOR GOVERNMENT ORGANIZATIONS INSTITUTIONAL CAPACITY FINANCIAL SERVICE TRANSLATIONS QUERIES BACKBONE INVENTION RESULT ECONOMIC DEVELOPMENT ICT SPREADSHEETS UNDERSTANDING LICENSES TECHNOLOGY TRANSFER BUSINESSES BUSINESS NETWORK STORYTELLING VIRTUAL COMMUNITY PERFORMANCE GRAPHICS GOVERNMENT SERVICE SOCIAL NETWORKING PERFORMANCE INDICATOR INNOVATION CONTINUOUS LEARNING PROFIT FINANCIAL SUPPORT PRACTITIONERS INTELLECTUAL PROPERTY VISION COMMUNICATION CUSTOMER SEGMENTS BUSINESS MODEL END USERS NUMBER OF USERS CUSTOMERS INTERFACE CONCEPTS VARIETY COMMUNICATION TECHNOLOGY HACKERS IP BUSINESS PLANNING BUSINESS PERFORMANCE GROWTH POTENTIAL PRIVATE SECTORS TARGET SOCIAL ENTERPRISE PERFORMANCES INNOVATIONS SERVICE PROVIDERS |
spellingShingle |
SKILLS MOBILE APPLICATIONS COMMUNITIES FINANCIAL SERVICES NEWSLETTERS MENTORING ENTERPRISE DEVELOPMENT ORGANIZATIONAL LEARNING CUSTOMER PROTOTYPE FEEDBACK KNOWLEDGE SHARING MATERIALS SOFTWARE PROGRAMS INTERFACES INFORMATION MONITORING SOFTWARE SOLUTIONS BUSINESS MODELS CONTENT COOKIE CONTINUOUS IMPROVEMENT ENTREPRENEURIAL CULTURE DECISIONS LEADING TIME PERIOD SOFTWARE PACKAGES EXPERIMENTATION MANAGEMENT SYSTEMS IDEA CONTENT MANAGEMENT KNOWLEDGE TRANSLATION CUSTOMER DEVELOPMENT NETWORK BUILDING COMPLEXITY INSTITUTIONS LINK DATA TECHNICAL ASSISTANCE IDENTITY DECISION‐MAKING ONE-STOP SHOP PERFORMANCE INDICATORS DOMAIN MOBILE APPLICATION LICENSE TARGETS CONTENT MANAGEMENT SYSTEMS IDEAS FINANCIAL INSTITUTIONS SOFTWARE PACKAGE MARKETING SERVICE PROVIDER WEB LINKS TECHNOLOGICAL INNOVATIONS LEARNING PRIVATE SECTOR DEVELOPMENT MATERIAL PROCESS INSIGHTS TELEPHONE USERS TECHNOLOGY DIGITAL INNOVATION AVAILABILITY OF DATA PROTOTYPES KNOWLEDGE MANAGEMENT BUSINESS PLAN PRODUCT INNOVATIONS IMPLEMENTATION DECISION SOFTWARE RESULTS METRICS BUSINESS DEVELOPMENT BOUNDARIES COMPETITIVENESS FREE SOFTWARE DAY-TO-DAY OPERATIONS PROCESSES KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS VIDEOS BEST PRACTICE DECISION-MAKING DECISION MAKING SPREADSHEET PRIVATE SECTOR GOVERNMENT ORGANIZATIONS INSTITUTIONAL CAPACITY FINANCIAL SERVICE TRANSLATIONS QUERIES BACKBONE INVENTION RESULT ECONOMIC DEVELOPMENT ICT SPREADSHEETS UNDERSTANDING LICENSES TECHNOLOGY TRANSFER BUSINESSES BUSINESS NETWORK STORYTELLING VIRTUAL COMMUNITY PERFORMANCE GRAPHICS GOVERNMENT SERVICE SOCIAL NETWORKING PERFORMANCE INDICATOR INNOVATION CONTINUOUS LEARNING PROFIT FINANCIAL SUPPORT PRACTITIONERS INTELLECTUAL PROPERTY VISION COMMUNICATION CUSTOMER SEGMENTS BUSINESS MODEL END USERS NUMBER OF USERS CUSTOMERS INTERFACE CONCEPTS VARIETY COMMUNICATION TECHNOLOGY HACKERS IP BUSINESS PLANNING BUSINESS PERFORMANCE GROWTH POTENTIAL PRIVATE SECTORS TARGET SOCIAL ENTERPRISE PERFORMANCES INNOVATIONS SERVICE PROVIDERS World Bank Group Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs |
description |
This toolkit, commissioned by infoDev, a
global partnership program within the World Bank, provides
guidance on how to develop business analytics, measuring and
learning from the performance and effects of mobile
application labs (mLabs) and mobile social networking hubs
(mHubs). It was made for managers of tech hubs. Dozens of
tech hubs have emerged over the last few years across the
globe. Managers of these innovation and entrepreneurship
enablers grapple with problems that infoDev has experience
with. This toolkit takes lessons that infoDev has gathered
from its own tech hub pilots, mLabs and mHubs, and apply
them to tech hubs in general. The toolkit is especially
useful for current and future mLab and mHub managers. mLabs
and mHubs are tech hubs established through grants
administered by the infoDev Digital Entrepreneurship
Program. infoDev is committed to supporting the analytical
capacities of mLabs and mHubs. This toolkit is part of that
agenda. It will help grantees to improve local
implementation while setting a common framework on how to
collaborate with infoDev on business analytics and
performance measurements. The third target audience is
mobile innovation specialists at other World Bank units and
other development organizations, who design impact and
measurement frameworks for tech hubs. Given the recent rise
in numbers of tech hubs, international development
organizations are exploring if and how they can be employed
to achieve socio-economic development impact goals. In
particular, tech hubs’ flexibility and diverse potential
effects have sparked interest but have also caused problems
for specific and concrete analysis and projection of hubs’
effects and impact. This toolkit addresses this
complication. All elements of the toolkit that speak of
infoDev’s role in facilitating and coordinating with mLabs
or mHubs on business analytics processes can be seen as use
cases with potential for replication and adaptation by
practitioners and decision makers of other development
organizations, including relevant units of the World Bank. |
format |
Report |
author |
World Bank Group |
author_facet |
World Bank Group |
author_sort |
World Bank Group |
title |
Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs |
title_short |
Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs |
title_full |
Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs |
title_fullStr |
Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs |
title_full_unstemmed |
Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs |
title_sort |
business analytics toolkit for tech hubs : lessons learned from infodev's mlabs and mhubs |
publisher |
World Bank, Washington, DC |
publishDate |
2016 |
url |
http://documents.worldbank.org/curated/en/2016/06/26513724/business-analytics-toolkit-tech-hubs-lessons-learned-infodevs-mlabs-mhubs http://hdl.handle.net/10986/24778 |
_version_ |
1764457486550564864 |
spelling |
okr-10986-247782021-05-25T08:49:44Z Business Analytics Toolkit for Tech Hubs : Lessons Learned from infoDev's mLabs and mHubs World Bank Group SKILLS MOBILE APPLICATIONS COMMUNITIES FINANCIAL SERVICES NEWSLETTERS MENTORING ENTERPRISE DEVELOPMENT ORGANIZATIONAL LEARNING CUSTOMER PROTOTYPE FEEDBACK KNOWLEDGE SHARING MATERIALS SOFTWARE PROGRAMS INTERFACES INFORMATION MONITORING SOFTWARE SOLUTIONS BUSINESS MODELS CONTENT COOKIE CONTINUOUS IMPROVEMENT ENTREPRENEURIAL CULTURE DECISIONS LEADING TIME PERIOD SOFTWARE PACKAGES EXPERIMENTATION MANAGEMENT SYSTEMS IDEA CONTENT MANAGEMENT KNOWLEDGE TRANSLATION CUSTOMER DEVELOPMENT NETWORK BUILDING COMPLEXITY INSTITUTIONS LINK DATA TECHNICAL ASSISTANCE IDENTITY DECISION‐MAKING ONE-STOP SHOP PERFORMANCE INDICATORS DOMAIN MOBILE APPLICATION LICENSE TARGETS CONTENT MANAGEMENT SYSTEMS IDEAS FINANCIAL INSTITUTIONS SOFTWARE PACKAGE MARKETING SERVICE PROVIDER WEB LINKS TECHNOLOGICAL INNOVATIONS LEARNING PRIVATE SECTOR DEVELOPMENT MATERIAL PROCESS INSIGHTS TELEPHONE USERS TECHNOLOGY DIGITAL INNOVATION AVAILABILITY OF DATA PROTOTYPES PDF KNOWLEDGE MANAGEMENT BUSINESS PLAN PRODUCT INNOVATIONS IMPLEMENTATION DECISION SOFTWARE RESULTS METRICS BUSINESS DEVELOPMENT BOUNDARIES COMPETITIVENESS FREE SOFTWARE DAY-TO-DAY OPERATIONS PROCESSES KNOWLEDGE ECONOMY KNOWLEDGE PRODUCTS VIDEOS BEST PRACTICE DECISION-MAKING DECISION MAKING SPREADSHEET PRIVATE SECTOR GOVERNMENT ORGANIZATIONS INSTITUTIONAL CAPACITY FINANCIAL SERVICE TRANSLATIONS QUERIES BACKBONE INVENTION RESULT ECONOMIC DEVELOPMENT ICT SPREADSHEETS UNDERSTANDING LICENSES TECHNOLOGY TRANSFER BUSINESSES BUSINESS NETWORK STORYTELLING VIRTUAL COMMUNITY PERFORMANCE GRAPHICS GOVERNMENT SERVICE SOCIAL NETWORKING PERFORMANCE INDICATOR INNOVATION CONTINUOUS LEARNING PROFIT FINANCIAL SUPPORT PRACTITIONERS INTELLECTUAL PROPERTY VISION COMMUNICATION CUSTOMER SEGMENTS BUSINESS MODEL END USERS NUMBER OF USERS CUSTOMERS INTERFACE CONCEPTS VARIETY COMMUNICATION TECHNOLOGY HACKERS IP BUSINESS PLANNING BUSINESS PERFORMANCE GROWTH POTENTIAL PRIVATE SECTORS TARGET SOCIAL ENTERPRISE PERFORMANCES INNOVATIONS SERVICE PROVIDERS This toolkit, commissioned by infoDev, a global partnership program within the World Bank, provides guidance on how to develop business analytics, measuring and learning from the performance and effects of mobile application labs (mLabs) and mobile social networking hubs (mHubs). It was made for managers of tech hubs. Dozens of tech hubs have emerged over the last few years across the globe. Managers of these innovation and entrepreneurship enablers grapple with problems that infoDev has experience with. This toolkit takes lessons that infoDev has gathered from its own tech hub pilots, mLabs and mHubs, and apply them to tech hubs in general. The toolkit is especially useful for current and future mLab and mHub managers. mLabs and mHubs are tech hubs established through grants administered by the infoDev Digital Entrepreneurship Program. infoDev is committed to supporting the analytical capacities of mLabs and mHubs. This toolkit is part of that agenda. It will help grantees to improve local implementation while setting a common framework on how to collaborate with infoDev on business analytics and performance measurements. The third target audience is mobile innovation specialists at other World Bank units and other development organizations, who design impact and measurement frameworks for tech hubs. Given the recent rise in numbers of tech hubs, international development organizations are exploring if and how they can be employed to achieve socio-economic development impact goals. In particular, tech hubs’ flexibility and diverse potential effects have sparked interest but have also caused problems for specific and concrete analysis and projection of hubs’ effects and impact. This toolkit addresses this complication. All elements of the toolkit that speak of infoDev’s role in facilitating and coordinating with mLabs or mHubs on business analytics processes can be seen as use cases with potential for replication and adaptation by practitioners and decision makers of other development organizations, including relevant units of the World Bank. 2016-08-03T17:34:12Z 2016-08-03T17:34:12Z 2016 Report http://documents.worldbank.org/curated/en/2016/06/26513724/business-analytics-toolkit-tech-hubs-lessons-learned-infodevs-mlabs-mhubs http://hdl.handle.net/10986/24778 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper |