Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone
This note summarizes lessons from the Water and Sanitation Program’s (WSP) technical assistance to improve performance and cost-recovery at the Liberia Water and Sewer Corporation (LWSC) and Sierra Leone’s Guma Valley Water Company (GVWC). The focu...
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World Bank, Nairobi, Kenya
2016
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Online Access: | http://documents.worldbank.org/curated/en/2016/07/26547994/improving-utility-performance-fragile-environments-lessons-liberia-water-sewercorporation-liberia-guma-valley-water-company-sierra-leone-improving-utility-performance-fragile-environments-lessons-liberia-water-sewer-corporation-liberia-guma-valley-water-company-sierra-leone http://hdl.handle.net/10986/24786 |
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okr-10986-247862021-04-23T14:04:27Z Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone Hirn, Max de Waal, Dominick urban sanitation water supply public utilities cost recovery This note summarizes lessons from the Water and Sanitation Program’s (WSP) technical assistance to improve performance and cost-recovery at the Liberia Water and Sewer Corporation (LWSC) and Sierra Leone’s Guma Valley Water Company (GVWC). The focus on cost-recovery reflects its critical importance to the viability of utilities. There are ‘almost no examples in developing countries’ of utilities ‘whose operating revenues are significantly below O&M costs and that are nevertheless able to develop and maintain their infrastructure and provide a reliable and efficient service’. (McPhail, et al., 2012). WSP’s technical assistance sought to strengthen reform efforts initiated by the management teams at LWSC and GVWC by improving the utilities’ ability to sustainably fund their operations. Three aspects of cost-recovery were prioritized: (a) improving metering, billing and collection processes (b) reducing commercial non-revenue water and (c) investigating options to expand the utilities’ revenue base by connecting new customers more effectively. 2016-08-03T21:23:24Z 2016-08-03T21:23:24Z 2015-07 Working Paper http://documents.worldbank.org/curated/en/2016/07/26547994/improving-utility-performance-fragile-environments-lessons-liberia-water-sewercorporation-liberia-guma-valley-water-company-sierra-leone-improving-utility-performance-fragile-environments-lessons-liberia-water-sewer-corporation-liberia-guma-valley-water-company-sierra-leone http://hdl.handle.net/10986/24786 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Nairobi, Kenya Publications & Research Publications & Research :: Working Paper Africa Liberia Sierra Leone |
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Digital Repository |
institution_category |
Foreign Institution |
institution |
Digital Repositories |
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World Bank Open Knowledge Repository |
collection |
World Bank |
language |
English en_US |
topic |
urban sanitation water supply public utilities cost recovery |
spellingShingle |
urban sanitation water supply public utilities cost recovery Hirn, Max de Waal, Dominick Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone |
geographic_facet |
Africa Liberia Sierra Leone |
description |
This note summarizes lessons from the
Water and Sanitation Program’s (WSP) technical assistance to
improve performance and cost-recovery at the Liberia Water
and Sewer Corporation (LWSC) and Sierra Leone’s Guma Valley
Water Company (GVWC). The focus on cost-recovery reflects
its critical importance to the viability of utilities. There
are ‘almost no examples in developing countries’ of
utilities ‘whose operating revenues are significantly below
O&M costs and that are nevertheless able to develop and
maintain their infrastructure and provide a reliable and
efficient service’. (McPhail, et al., 2012). WSP’s technical
assistance sought to strengthen reform efforts initiated by
the management teams at LWSC and GVWC by improving the
utilities’ ability to sustainably fund their operations.
Three aspects of cost-recovery were prioritized: (a)
improving metering, billing and collection processes (b)
reducing commercial non-revenue water and (c) investigating
options to expand the utilities’ revenue base by connecting
new customers more effectively. |
format |
Working Paper |
author |
Hirn, Max de Waal, Dominick |
author_facet |
Hirn, Max de Waal, Dominick |
author_sort |
Hirn, Max |
title |
Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone |
title_short |
Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone |
title_full |
Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone |
title_fullStr |
Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone |
title_full_unstemmed |
Improving Utility Performance in Fragile Environments : Lessons from Liberia Water and Sewer Corporation in Liberia and Guma Valley Water Company in Sierra Leone |
title_sort |
improving utility performance in fragile environments : lessons from liberia water and sewer corporation in liberia and guma valley water company in sierra leone |
publisher |
World Bank, Nairobi, Kenya |
publishDate |
2016 |
url |
http://documents.worldbank.org/curated/en/2016/07/26547994/improving-utility-performance-fragile-environments-lessons-liberia-water-sewercorporation-liberia-guma-valley-water-company-sierra-leone-improving-utility-performance-fragile-environments-lessons-liberia-water-sewer-corporation-liberia-guma-valley-water-company-sierra-leone http://hdl.handle.net/10986/24786 |
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1764457691308097536 |