Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey

In response to a request of the Bangko Sentral ng Pilipinas (BSP) and as part of a broader engagement on enhancing financial consumer protection and education in the Philippines, the World Bank has implemented a financial capability survey. Financi...

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Main Author: World Bank Group
Format: Report
Language:English
en_US
Published: World Bank, Washington, DC 2016
Subjects:
Online Access:http://documents.worldbank.org/curated/en/2016/08/26708570/philippines-financial-inclusion-capability-survey-vol-2-main-report
http://hdl.handle.net/10986/25073
id okr-10986-25073
recordtype oai_dc
spelling okr-10986-250732021-06-14T10:17:14Z Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey World Bank Group financial inclusion financial capability consumer protection mobile services money transfer credit risk management dispute resolution In response to a request of the Bangko Sentral ng Pilipinas (BSP) and as part of a broader engagement on enhancing financial consumer protection and education in the Philippines, the World Bank has implemented a financial capability survey. Financial inclusion, financial literacy and consumer protection are important priorities for the BSP and the Philippines government. Consumer protection and education are critical elements in building an inclusive financial system and BSP seeks to identify sustainable methods of delivering financial education through effective partnerships. The proposed survey constitutes a key diagnostic tool that aims to guide BSP on the models for delivering financial education and to set quantifiable and concrete targets. This financial capability survey is the first in the Philippines and one of the very first in the East Asia and Pacific Region (EAPF). The key findings and recommendations presented in this report cover 3 main areas: 1. Financial Inclusion, 2. Financial Capability, and 3. Financial Consumer Protection. The remaining chapters are structured as follows. Chapter 1 explores the financial inclusion landscape in the Philippines. Chapter 2 gives an overview of Filipinos' levels of financial capability, in particular about their financial knowledge, attitudes and behaviors. The last chapter investigates if the products which financially included individuals use are effectively meeting their needs. 2016-09-14T20:21:28Z 2016-09-14T20:21:28Z 2015-07 Report http://documents.worldbank.org/curated/en/2016/08/26708570/philippines-financial-inclusion-capability-survey-vol-2-main-report http://hdl.handle.net/10986/25073 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo/ World Bank World Bank, Washington, DC Economic & Sector Work Economic & Sector Work :: Other Financial Sector Study East Asia and Pacific Philippines
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic financial inclusion
financial capability
consumer protection
mobile services
money transfer
credit
risk management
dispute resolution
spellingShingle financial inclusion
financial capability
consumer protection
mobile services
money transfer
credit
risk management
dispute resolution
World Bank Group
Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey
geographic_facet East Asia and Pacific
Philippines
description In response to a request of the Bangko Sentral ng Pilipinas (BSP) and as part of a broader engagement on enhancing financial consumer protection and education in the Philippines, the World Bank has implemented a financial capability survey. Financial inclusion, financial literacy and consumer protection are important priorities for the BSP and the Philippines government. Consumer protection and education are critical elements in building an inclusive financial system and BSP seeks to identify sustainable methods of delivering financial education through effective partnerships. The proposed survey constitutes a key diagnostic tool that aims to guide BSP on the models for delivering financial education and to set quantifiable and concrete targets. This financial capability survey is the first in the Philippines and one of the very first in the East Asia and Pacific Region (EAPF). The key findings and recommendations presented in this report cover 3 main areas: 1. Financial Inclusion, 2. Financial Capability, and 3. Financial Consumer Protection. The remaining chapters are structured as follows. Chapter 1 explores the financial inclusion landscape in the Philippines. Chapter 2 gives an overview of Filipinos' levels of financial capability, in particular about their financial knowledge, attitudes and behaviors. The last chapter investigates if the products which financially included individuals use are effectively meeting their needs.
format Report
author World Bank Group
author_facet World Bank Group
author_sort World Bank Group
title Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey
title_short Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey
title_full Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey
title_fullStr Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey
title_full_unstemmed Enhancing Financial Capability and Inclusion in the Philippines : A Demand-Side Survey
title_sort enhancing financial capability and inclusion in the philippines : a demand-side survey
publisher World Bank, Washington, DC
publishDate 2016
url http://documents.worldbank.org/curated/en/2016/08/26708570/philippines-financial-inclusion-capability-survey-vol-2-main-report
http://hdl.handle.net/10986/25073
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