Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices

Although the Parliament of Rwanda has passed an impressive array of financial sector laws since 2008, the laws relevant to financial consumer protection are very limited and in some cases overlapping. Consumer protection in Rwandan banking, microfi...

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Main Author:	World Bank
Format:	Report
Language:	English en_US
Published:	World Bank, Washington, DC 2017
Subjects:	financial literacy financial consumer protection banking microfinance insurance financial disclosure privacy data protection dispute resolution consumer empowerment legal framework
Online Access:	http://documents.worldbank.org/curated/en/737431483690594192/Technical-annex-comparison-with-good-practices http://hdl.handle.net/10986/25886

id	okr-10986-25886
recordtype	oai_dc
spelling	okr-10986-258862021-04-23T14:04:32Z Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices World Bank financial literacy financial consumer protection banking microfinance insurance financial disclosure privacy data protection dispute resolution consumer empowerment legal framework Although the Parliament of Rwanda has passed an impressive array of financial sector laws since 2008, the laws relevant to financial consumer protection are very limited and in some cases overlapping. Consumer protection in Rwandan banking, microfinance, and insurance sectors is fragmented because of insufficiently defined roles and responsibilities among institutions and unclear enforcement capacity. While there are some strong provisions in some areas such as electronic money transfer, electronic transmission, credit information, and market conduct regulation in the insurance industry, many other areas are lagging. Rwandan authorities recognize that a sound financial consumer protection framework is fundamental to improving usage and quality of financial services, access to them, and overall deepening of the financial sector. This World Bank diagnostic review was requested by the National Bank of Rwanda (BNR) in November 2012. Modules on banking and microfinance sectors were developed based on publicly available information and data during the World Bank mission in Rwanda, and the review of the insurance sector was conducted through a desk review using the data obtained from BNR data requests and questionnaires, and the analysis is therefore constrained by it. Volume I of the review summarizes its key findings and recommendations, and volume II provides a detailed assessment against the World Bank’s good practices on financial consumer protection. 2017-01-23T18:21:17Z 2017-01-23T18:21:17Z 2013-11 Report http://documents.worldbank.org/curated/en/737431483690594192/Technical-annex-comparison-with-good-practices http://hdl.handle.net/10986/25886 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: Other Financial Accountability Study Economic & Sector Work Africa Rwanda
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	financial literacy financial consumer protection banking microfinance insurance financial disclosure privacy data protection dispute resolution consumer empowerment legal framework
spellingShingle	financial literacy financial consumer protection banking microfinance insurance financial disclosure privacy data protection dispute resolution consumer empowerment legal framework World Bank Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
geographic_facet	Africa Rwanda
description	Although the Parliament of Rwanda has passed an impressive array of financial sector laws since 2008, the laws relevant to financial consumer protection are very limited and in some cases overlapping. Consumer protection in Rwandan banking, microfinance, and insurance sectors is fragmented because of insufficiently defined roles and responsibilities among institutions and unclear enforcement capacity. While there are some strong provisions in some areas such as electronic money transfer, electronic transmission, credit information, and market conduct regulation in the insurance industry, many other areas are lagging. Rwandan authorities recognize that a sound financial consumer protection framework is fundamental to improving usage and quality of financial services, access to them, and overall deepening of the financial sector. This World Bank diagnostic review was requested by the National Bank of Rwanda (BNR) in November 2012. Modules on banking and microfinance sectors were developed based on publicly available information and data during the World Bank mission in Rwanda, and the review of the insurance sector was conducted through a desk review using the data obtained from BNR data requests and questionnaires, and the analysis is therefore constrained by it. Volume I of the review summarizes its key findings and recommendations, and volume II provides a detailed assessment against the World Bank’s good practices on financial consumer protection.
format	Report
author	World Bank
author_facet	World Bank
author_sort	World Bank
title	Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_short	Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_full	Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_fullStr	Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_full_unstemmed	Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices
title_sort	rwanda diagnostic review of consumer protection and financial literacy : volume 2. comparison with good practices
publisher	World Bank, Washington, DC
publishDate	2017
url	http://documents.worldbank.org/curated/en/737431483690594192/Technical-annex-comparison-with-good-practices http://hdl.handle.net/10986/25886
_version_	1764460454038470656

Rwanda Diagnostic Review of Consumer Protection and Financial Literacy : Volume 2. Comparison with Good Practices

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