Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations

The review provides a detailed assessment of the institutional policy and regulatory framework in two segments of the financial sector: banking and non-bank credit institutions. The mission took place in response to a specific request for technical...

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Main Author:	World Bank
Format:	Report
Language:	English en_US
Published:	World Bank, Washington, DC 2017
Subjects:	financial literacy financial consumer protection regulation legal framework financial disclosure dispute resolution
Online Access:	http://documents.worldbank.org/curated/en/686831483672622793/Key-findings-and-recommendations http://hdl.handle.net/10986/25887

id	okr-10986-25887
recordtype	oai_dc
spelling	okr-10986-258872021-04-23T14:04:32Z Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations World Bank financial literacy financial consumer protection regulation legal framework financial disclosure dispute resolution The review provides a detailed assessment of the institutional policy and regulatory framework in two segments of the financial sector: banking and non-bank credit institutions. The mission took place in response to a specific request for technical assistance in the field of financial consumer protection made by the central bank, the Banco de Moçambique (BdM), in November 2011. As agreed with the BdM, the assessment has focused on bank and non-bank entities within Mozambique’s financial sector that provide financial products and services to consumers, including microfinance, with a particular focus on credit reporting and on financial awareness. Volume one summarizes the key findings and recommendations of the review and volume two presents a detailed assessment of each financial segment compared to the good practices. Volume two also includes annexes that analyze and provide more detailed recommendations on credit reporting and financial education, and a description of the overall legal and institutional frameworks for financial consumer protection in Mozambique. The key findings and recommendations presented in this report cover six areas: institutional arrangements, legal and regulatory framework, disclosure, business practices, dispute resolution mechanisms, and financial education. 2017-01-23T18:21:39Z 2017-01-23T18:21:39Z 2012-12 Report http://documents.worldbank.org/curated/en/686831483672622793/Key-findings-and-recommendations http://hdl.handle.net/10986/25887 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: Other Financial Accountability Study Economic & Sector Work Africa Mozambique
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	financial literacy financial consumer protection regulation legal framework financial disclosure dispute resolution
spellingShingle	financial literacy financial consumer protection regulation legal framework financial disclosure dispute resolution World Bank Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations
geographic_facet	Africa Mozambique
description	The review provides a detailed assessment of the institutional policy and regulatory framework in two segments of the financial sector: banking and non-bank credit institutions. The mission took place in response to a specific request for technical assistance in the field of financial consumer protection made by the central bank, the Banco de Moçambique (BdM), in November 2011. As agreed with the BdM, the assessment has focused on bank and non-bank entities within Mozambique’s financial sector that provide financial products and services to consumers, including microfinance, with a particular focus on credit reporting and on financial awareness. Volume one summarizes the key findings and recommendations of the review and volume two presents a detailed assessment of each financial segment compared to the good practices. Volume two also includes annexes that analyze and provide more detailed recommendations on credit reporting and financial education, and a description of the overall legal and institutional frameworks for financial consumer protection in Mozambique. The key findings and recommendations presented in this report cover six areas: institutional arrangements, legal and regulatory framework, disclosure, business practices, dispute resolution mechanisms, and financial education.
format	Report
author	World Bank
author_facet	World Bank
author_sort	World Bank
title	Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations
title_short	Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations
title_full	Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations
title_fullStr	Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations
title_full_unstemmed	Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations
title_sort	mozambique diagnostic review of consumer protection and financial literacy : volume 1. key findings and recommendations
publisher	World Bank, Washington, DC
publishDate	2017
url	http://documents.worldbank.org/curated/en/686831483672622793/Key-findings-and-recommendations http://hdl.handle.net/10986/25887
_version_	1764460345023266816

Mozambique Diagnostic Review of Consumer Protection and Financial Literacy : Volume 1. Key Findings and Recommendations

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