Financial Literacy and Consumer Awareness Survey in the West Bank and Gaza
This study of financial literacy and consumer financial awareness of the Palestinian people was conducted via a literature review and a comprehensive household survey in the West Bank and Gaza in 2011. It was commissioned by the World Bank (WB) und...
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Format: | Report |
Language: | English en_US |
Published: |
World Bank, Washington, DC
2017
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Online Access: | http://documents.worldbank.org/curated/en/694621483686653052/Comprehensive-report-for-the-World-Bank-financial-literacy-and-consumer-awareness-survey-in-the-West-Bank-and-Gaza http://hdl.handle.net/10986/25898 |
Summary: | This study of financial literacy and
consumer financial awareness of the Palestinian people was
conducted via a literature review and a comprehensive
household survey in the West Bank and Gaza in 2011. It was
commissioned by the World Bank (WB) under the global program
on consumer protection and financial literacy (CPFL) that
was launched in 2010 to help targeted countries achieve
better consumer protection in financial services. The survey
focuses on key segments of the financial services sector
such as banking, insurance, and microfinance, and it was
designed with the goal of contributing to the development of
the financial markets and national development agenda of the
West Bank and Gaza. The main objective of the survey is to
evaluate the levels of financial awareness and familiarity
with financial services providers, attitudes, and opinions
regarding the financial markets, household management of
financial resources, and use of financial services. The
survey subsequently aims to identify appropriate methods for
expanding consumer education and strengthening consumer
rights in the West Bank and Gaza. The collected data can be
used to develop a toolkit for financial services and
consumer protection in the West Bank and Gaza. |
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