E- and M-Commerce and Payment Sector Development in Vietnam
This study investigates the state of the electronic (e) and mobile (m)-commerce sector in Vietnam and its impact on the development of cashless payments and online financial services. The e- and m-commerce sector in Vietnam is growing organically....
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| Format: | Report |
| Language: | English en_US |
| Published: |
International Finance Corporation, Washington, DC
2017
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| Online Access: | http://documents.worldbank.org/curated/en/548251487162186658/E-and-M-commerce-and-payment-sector-development-in-Vietnam http://hdl.handle.net/10986/26113 |
| Summary: | This study investigates the state of the
electronic (e) and mobile (m)-commerce sector in Vietnam and
its impact on the development of cashless payments and
online financial services. The e- and m-commerce sector in
Vietnam is growing organically. Although still immature and
small in volume, advances in the region suggest that the
sector will continue to expand and that investment is
increasing in startups involved in payments, FinTech, third
party logistics, and software aiming to support development.
Vietnam has one of the fastest growing economies globally
and the World Bank estimates that its GDP per capital will
double in the next decade. It is one of the most populous
countries in South East Asia with a majority of its
inhabitants under 30. The rest of this document is
structured as follows: Section two provides a short overview
of the research conducted with end users and clients of e-
and m-commerce firms; Section three describes the company
survey methodology and the survey population of e-and
m-commerce and support service firms; Section four presents
the results from the survey including findings about payment
acceptance and usage by e-and m-commerce firms and their
clients as well as the business of payments and related
services and logistics providers supporting the industry in
Vietnam; and Section five provides key conclusions. The
Annex to this report contains information about the surveyed
companies, questionnaires and a snap shot of the front
running firms and investors that are active in this market segment. |
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