Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations

In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. Starting in the late 1990s and...

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Main Author: World Bank
Format: Report
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
Online Access:http://documents.worldbank.org/curated/en/718931486628083729/Key-findings-and-recommendations
http://hdl.handle.net/10986/26124
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spelling okr-10986-261242021-04-23T14:04:33Z Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations World Bank access to finance financial literacy accountability financial consumer protection legal framework institutional framework transparency regulation dispute resolution In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. Starting in the late 1990s and until 2007, the microfinance sector in Nicaragua has expanded robustly at 20 percent average annual growth rate and has been a significant factor of economic growth, particularly in the agricultural small and medium enterprise (SME) sector. The 2008 financial crisis led to a rapid deterioration of the microfinance credit portfolio and the microfinance lending contracted by nearly 20 percent in 2009. While partly this was due to spiking interest rates, over indebtedness and slowing demand, research has shown that inadequate consumer protection and low financial literacy in the microfinance sector also played a role. In order to improve Nicaraguan consumers’ confidence in their financial institutions, this World Bank’s diagnostic review presents strengthening consumer protection in five key areas. Volume I of the review summarizes the key findings and recommendations and volume II provides a detailed assessment of the Nicaraguan consumer protection institutional, legal, and regulatory framework compared to the good practices for three financial segments, namely banking, nonbank credit institutions, and insurance. Volume II also includes an annex that analyzes the results of a field research with financial consumers in Nicaragua. 2017-02-22T17:44:28Z 2017-02-22T17:44:28Z 2011-12 Report http://documents.worldbank.org/curated/en/718931486628083729/Key-findings-and-recommendations http://hdl.handle.net/10986/26124 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Economic & Sector Work :: Other Financial Accountability Study Economic & Sector Work Latin America & Caribbean Nicaragua
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic access to finance
financial literacy
accountability
financial consumer protection
legal framework
institutional framework
transparency
regulation
dispute resolution
spellingShingle access to finance
financial literacy
accountability
financial consumer protection
legal framework
institutional framework
transparency
regulation
dispute resolution
World Bank
Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations
geographic_facet Latin America & Caribbean
Nicaragua
description In 2010, over 92 percent of the assets in the Nicaraguan financial system were concentrated in the banking sector, while microfinance managed over 5 percent, and all the remaining segments covered less than 3 percent. Starting in the late 1990s and until 2007, the microfinance sector in Nicaragua has expanded robustly at 20 percent average annual growth rate and has been a significant factor of economic growth, particularly in the agricultural small and medium enterprise (SME) sector. The 2008 financial crisis led to a rapid deterioration of the microfinance credit portfolio and the microfinance lending contracted by nearly 20 percent in 2009. While partly this was due to spiking interest rates, over indebtedness and slowing demand, research has shown that inadequate consumer protection and low financial literacy in the microfinance sector also played a role. In order to improve Nicaraguan consumers’ confidence in their financial institutions, this World Bank’s diagnostic review presents strengthening consumer protection in five key areas. Volume I of the review summarizes the key findings and recommendations and volume II provides a detailed assessment of the Nicaraguan consumer protection institutional, legal, and regulatory framework compared to the good practices for three financial segments, namely banking, nonbank credit institutions, and insurance. Volume II also includes an annex that analyzes the results of a field research with financial consumers in Nicaragua.
format Report
author World Bank
author_facet World Bank
author_sort World Bank
title Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations
title_short Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations
title_full Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations
title_fullStr Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations
title_full_unstemmed Nicaragua Diagnostic Review of Consumer Protection in Financial Services : Volume 1. Key Findings and Recommendations
title_sort nicaragua diagnostic review of consumer protection in financial services : volume 1. key findings and recommendations
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/718931486628083729/Key-findings-and-recommendations
http://hdl.handle.net/10986/26124
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