Performance of Water Utilities in Africa
Africa’s urban population is growing rapidly. Between 2000 and 2015, the urban population increased by more than 80 percent from 206 million to 373 million people. Although access to piped water increased over the period (from 82 million urban dwel...
| Main Authors: | , |
|---|---|
| Format: | Report |
| Language: | English en_US |
| Published: |
World Bank, Washington, DC
2017
|
| Subjects: | |
| Online Access: | http://documents.worldbank.org/curated/en/731141488368322337/Performance-of-water-utilities-in-Africa http://hdl.handle.net/10986/26186 |
| id |
okr-10986-26186 |
|---|---|
| recordtype |
oai_dc |
| spelling |
okr-10986-261862021-06-14T10:07:40Z Performance of Water Utilities in Africa van den Berg, Caroline Danilenko, Alexander water utilities performance composite performance index operations finance customer satisfaction regulation service delivery Africa’s urban population is growing rapidly. Between 2000 and 2015, the urban population increased by more than 80 percent from 206 million to 373 million people. Although access to piped water increased over the period (from 82 million urban dwellers with piped water in 2000 to 124 million in 2015), African utilities were not able to keep up with the rapid urbanization as reflected in the decline of piped water as a primary source of water supply in percentage terms. The objective of this assessment is to inform Bank and government policies and projects on the drivers of utility performance. The report describes the main outcomes and lessons learned from the assessment that identified and analyzed the main features of water utility performance in Africa. The report includes the following chapters: chapter one gives introduction, chapter two describes the methodology used in the study, including details on the data collection process. In chapter three, the study team undertook a trend analysis of utility performance of the sector. Chapter four examines the efficiency of utilities using a data envelopment analysis (DEA) while also using an absolute performance approach. Chapter five investigates the effect of institutional factors on utility performance. Chapter six presents an econometric analysis of the drivers of utility performance, using various definitions of utility performance. The results from the econometric models are triangulated with a set of case studies of five utilities (Burkina Faso’s l’Office National de l’Eau et de l’Assainissement (ONEA), Cote d’Ivoire’s la société de distribution d’eau de la Côte d’Ivoire (SODECI), Kenya’s Nairobi City Water and Sewerage Company (NCWSC), Senegal’s Sénégalaise des Eaux (SDE), and Uganda’s National Water and Sewerage Corporation (NWSC), similar to those that the electricity study team undertook, which are presented in chapter seven. The report concludes in chapter eight with the lessons learned from the assessment. 2017-03-02T17:29:48Z 2017-03-02T17:29:48Z 2017-03 Report http://documents.worldbank.org/curated/en/731141488368322337/Performance-of-water-utilities-in-Africa http://hdl.handle.net/10986/26186 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper Africa Sub-Saharan Africa Burkina Faso Cote d'Ivoire Kenya Senegal Uganda |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Digital Repositories |
| building |
World Bank Open Knowledge Repository |
| collection |
World Bank |
| language |
English en_US |
| topic |
water utilities performance composite performance index operations finance customer satisfaction regulation service delivery |
| spellingShingle |
water utilities performance composite performance index operations finance customer satisfaction regulation service delivery van den Berg, Caroline Danilenko, Alexander Performance of Water Utilities in Africa |
| geographic_facet |
Africa Sub-Saharan Africa Burkina Faso Cote d'Ivoire Kenya Senegal Uganda |
| description |
Africa’s urban population is growing
rapidly. Between 2000 and 2015, the urban population
increased by more than 80 percent from 206 million to 373
million people. Although access to piped water increased
over the period (from 82 million urban dwellers with piped
water in 2000 to 124 million in 2015), African utilities
were not able to keep up with the rapid urbanization as
reflected in the decline of piped water as a primary source
of water supply in percentage terms. The objective of this
assessment is to inform Bank and government policies and
projects on the drivers of utility performance. The report
describes the main outcomes and lessons learned from the
assessment that identified and analyzed the main features of
water utility performance in Africa. The report includes the
following chapters: chapter one gives introduction, chapter
two describes the methodology used in the study, including
details on the data collection process. In chapter three,
the study team undertook a trend analysis of utility
performance of the sector. Chapter four examines the
efficiency of utilities using a data envelopment analysis
(DEA) while also using an absolute performance approach.
Chapter five investigates the effect of institutional
factors on utility performance. Chapter six presents an
econometric analysis of the drivers of utility performance,
using various definitions of utility performance. The
results from the econometric models are triangulated with a
set of case studies of five utilities (Burkina Faso’s
l’Office National de l’Eau et de l’Assainissement (ONEA),
Cote d’Ivoire’s la société de distribution d’eau de la Côte
d’Ivoire (SODECI), Kenya’s Nairobi City Water and Sewerage
Company (NCWSC), Senegal’s Sénégalaise des Eaux (SDE), and
Uganda’s National Water and Sewerage Corporation (NWSC),
similar to those that the electricity study team undertook,
which are presented in chapter seven. The report concludes
in chapter eight with the lessons learned from the assessment. |
| format |
Report |
| author |
van den Berg, Caroline Danilenko, Alexander |
| author_facet |
van den Berg, Caroline Danilenko, Alexander |
| author_sort |
van den Berg, Caroline |
| title |
Performance of Water Utilities in Africa |
| title_short |
Performance of Water Utilities in Africa |
| title_full |
Performance of Water Utilities in Africa |
| title_fullStr |
Performance of Water Utilities in Africa |
| title_full_unstemmed |
Performance of Water Utilities in Africa |
| title_sort |
performance of water utilities in africa |
| publisher |
World Bank, Washington, DC |
| publishDate |
2017 |
| url |
http://documents.worldbank.org/curated/en/731141488368322337/Performance-of-water-utilities-in-Africa http://hdl.handle.net/10986/26186 |
| _version_ |
1764461091587358720 |