Governance in Service Delivery in the Middle East and North Africa

This paper examines the clientelistic equilibrium that remains prevalent in much of the Middle East and North Africa (MENA) region during the post-independence period, undermining service delivery and creating inequality in access. Political instit...

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Main Author:	University of Gothenburg
Format:	Working Paper
Language:	English en_US
Published:	World Bank, Washington, DC 2017
Subjects:	service delivery governance clientelism access to services inequality local governance absenteeism bribery corruption
Online Access:	http://documents.worldbank.org/curated/en/845671487850630019/World-development-report-governance-in-service-delivery-in-the-Middle-East-and-North-Africa http://hdl.handle.net/10986/26201

id	okr-10986-26201
recordtype	oai_dc
spelling	okr-10986-262012021-05-25T10:54:42Z Governance in Service Delivery in the Middle East and North Africa University of Gothenburg service delivery governance clientelism access to services inequality local governance absenteeism bribery corruption This paper examines the clientelistic equilibrium that remains prevalent in much of the Middle East and North Africa (MENA) region during the post-independence period, undermining service delivery and creating inequality in access. Political institutions and social practices that shape incentives for policymakers, service providers, and citizens create what can be called a potentially tenuous, “clientelistic equilibrium.” Service delivery is influenced by political institutions that allow for the capture of public jobs and service networks, and by social institutions that call upon individuals to respond more readily to members of their social networks than to others. The result is poor quality service delivery (e.g., absenteeism, insufficient effort), difficulties in access (e.g., need for bribes, connections), and inequalities in the provision of services. 2017-03-02T23:24:04Z 2017-03-02T23:24:04Z 2017-01 Working Paper http://documents.worldbank.org/curated/en/845671487850630019/World-development-report-governance-in-service-delivery-in-the-Middle-East-and-North-Africa http://hdl.handle.net/10986/26201 English en_US World Development Report Background Paper; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper Middle East and North Africa
repository_type	Digital Repository
institution_category	Foreign Institution
institution	Digital Repositories
building	World Bank Open Knowledge Repository
collection	World Bank
language	English en_US
topic	service delivery governance clientelism access to services inequality local governance absenteeism bribery corruption
spellingShingle	service delivery governance clientelism access to services inequality local governance absenteeism bribery corruption University of Gothenburg Governance in Service Delivery in the Middle East and North Africa
geographic_facet	Middle East and North Africa
relation	World Development Report Background Paper;
description	This paper examines the clientelistic equilibrium that remains prevalent in much of the Middle East and North Africa (MENA) region during the post-independence period, undermining service delivery and creating inequality in access. Political institutions and social practices that shape incentives for policymakers, service providers, and citizens create what can be called a potentially tenuous, “clientelistic equilibrium.” Service delivery is influenced by political institutions that allow for the capture of public jobs and service networks, and by social institutions that call upon individuals to respond more readily to members of their social networks than to others. The result is poor quality service delivery (e.g., absenteeism, insufficient effort), difficulties in access (e.g., need for bribes, connections), and inequalities in the provision of services.
format	Working Paper
author	University of Gothenburg
author_facet	University of Gothenburg
author_sort	University of Gothenburg
title	Governance in Service Delivery in the Middle East and North Africa
title_short	Governance in Service Delivery in the Middle East and North Africa
title_full	Governance in Service Delivery in the Middle East and North Africa
title_fullStr	Governance in Service Delivery in the Middle East and North Africa
title_full_unstemmed	Governance in Service Delivery in the Middle East and North Africa
title_sort	governance in service delivery in the middle east and north africa
publisher	World Bank, Washington, DC
publishDate	2017
url	http://documents.worldbank.org/curated/en/845671487850630019/World-development-report-governance-in-service-delivery-in-the-Middle-East-and-North-Africa http://hdl.handle.net/10986/26201
_version_	1764461133820854272

Governance in Service Delivery in the Middle East and North Africa

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