APA (7th ed.) Citation

Bhatnagar, V., Batra, N., & Tiwari, K. (2017). Mainstreaming Citizen Feedback on Service Delivery using ICTs: Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities. World Bank, New Delhi.

Chicago Style (17th ed.) Citation

Bhatnagar, Vandana, Nidhi Batra, and Kanak Tiwari. Mainstreaming Citizen Feedback on Service Delivery Using ICTs: Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities. World Bank, New Delhi, 2017.

MLA (8th ed.) Citation

Bhatnagar, Vandana, et al. Mainstreaming Citizen Feedback on Service Delivery Using ICTs: Findings and Lessons from ICT-based Feedback Surveys on Water Supply and Sanitation Services in Indian Cities. World Bank, New Delhi, 2017.