Improving Transparency, Integrity, and Accountability in Water Supply and Sanitation : Action, Learning, Experiences
This manual on improving transparency, integrity, and accountability in water supply and sanitation is the result of a partnership between the World Bank Institute (WBI) and transparency international (TI). It was developed under the open and parti...
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| Format: | Publication |
| Language: | English |
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Washington, DC: World Bank
2012
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| Online Access: | http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090512010029 http://hdl.handle.net/10986/2628 |
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okr-10986-2628 |
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oai_dc |
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Digital Repository |
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Foreign Institution |
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Digital Repositories |
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World Bank Open Knowledge Repository |
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World Bank |
| language |
English |
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ABUSE ABUSES ACCESS TO INFORMATION ACCESS TO SERVICES ACCESS TO WATER ACCOUNTABILITY ACCOUNTABILITY STRUCTURES ACCOUNTING ADEQUATE SANITATION ANTICORRUPTION ANTICORRUPTION CONVENTIONS ANTICORRUPTION DRIVES ANTICORRUPTION MEASURES ANTICORRUPTION REFORM ANTICORRUPTION STRATEGIES ASSETS BASIC SERVICES BASIN DEVELOPMENT BEST PRACTICE BID RIGGING BRIBE BRIBERY BRIBES BUDGET PRIORITIES BUSINESSMAN CASH FLOW CATCHMENT CATCHMENT MANAGEMENT CITIZEN CITIZENS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CLEAN WATER COLLUSION COMMUNITY ORGANIZATIONS COMPETITIVE BIDDING COMPLAINTS CONCESSION CONTRACT CONFIDENCE CORRUPT CORRUPT OFFICIAL CORRUPT PRACTICE CORRUPT PRACTICES CORRUPTION CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CORRUPTION SURVEY COST RECOVERY DECISION MAKING DIAGNOSTIC TOOLS DISCRETION DRINKING WATER DRINKING WATER QUALITY EMBEZZLEMENT ENGINEERING ETHICAL STANDARDS EXTORTION FAULTS FINANCIAL VIABILITY FRAUD GOOD GOVERNANCE GOVERNANCE INDICATORS GOVERNANCE ISSUES GOVERNANCE OF WATER GOVERNANCE REFORM GOVERNMENT OFFICIALS GRAND CORRUPTION GROUNDWATER GROUNDWATER DEVELOPMENT HOUSEHOLDS HYDROLOGY IMPROVING GOVERNANCE INITIATIVE INSTITUTIONAL CAPACITY INSTITUTIONAL CHANGE INSTITUTIONAL PERFORMANCE INTEGRITY INTERNATIONAL WATER INVESTMENT CLIMATE INVESTMENT PROGRAM IRRIGATION JUDICIAL REFORM JUSTICE KICKBACK KICKBACKS LARGE DAMS LEADERSHIP LEAKAGE LOCAL CAPACITY LOCAL KNOWLEDGE LOCAL PARTNER LOCAL PARTNERS LOCALITIES MAINTENANCE CONTRACTS MAINTENANCE COSTS MAINTENANCE OF WATER MEASUREMENTS METER READING METER READINGS METROPOLITAN AREAS MINISTER MONOPOLIES MONOPOLY MONOPOLY POWER MULTINATIONAL MUNICIPAL DEPARTMENT MUNICIPAL LEVEL MUNICIPAL WATER MUNICIPAL WATER SUPPLY MUNICIPAL WATER SYSTEMS MUNICIPALITIES NATURAL RESOURCES NEPOTISM NONREVENUE WATER OFFENSE OFFICE HOLDERS PATRONAGE PAYMENT FOR WATER PERFORMANCE INDICATORS PERSONAL GAIN PERSONAL GAINS PETTY CORRUPTION PIPE PIPES PLUMBING POLITICIANS POOR GOVERNANCE POTABLE WATER PREFERENTIAL PREFERENTIAL TREATMENT PRESSURE PRIVATE COMPANIES PRIVATE GAIN PRIVATE GAINS PRIVATE OPERATOR PRIVATE OPERATORS PRIVATE SECTOR PARTICIPATION IN WATER SUPPLY PRIVATIZATION PROCESS INDICATORS PROCUREMENT PUBLIC CONTRACTS PUBLIC FUNDS PUBLIC INFORMATION PUBLIC MANAGEMENT PUBLIC OFFICER PUBLIC OFFICIALS PUBLIC PROCUREMENT PUBLIC UTILITIES PUBLIC UTILITY PUBLIC WATER PUBLIC WORKS PUMPS QUALITY OF SERVICE QUALITY OF SERVICE DELIVERY QUALITY OF WATER RIVER BASIN RURAL WATER RURAL WATER SUPPLY RURAL WATER SUPPLY SYSTEMS SANITATION AGENCIES SANITATION FACILITIES SANITATION SECTOR SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SANITATION SYSTEMS SANITATION UTILITIES SANITATION] AGENCIES SECTORAL PERFORMANCE SERVICE CONNECTIONS SERVICE CONTRACTS SERVICE DELIVERY SERVICE PROVIDER SERVICE PROVIDERS SERVICE PROVISION SERVICE QUALITY SEWERAGE COMPANY SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE SYSTEMS SMALL PRIVATE PROVIDERS SMALL TOWNS SYSTEMIC CORRUPTION TAP WATER TARIFF SETTING THEFT TOWN TOWNS TRANSPARENCY URBAN AREAS URBAN WATER URBAN WATER SYSTEMS UTILITY STAFF VIOLENCE WASTEWATER WATER BOARD WATER BOARDS WATER COMPANIES WATER COMPANY WATER CONNECTIONS WATER CONSUMPTION WATER DEPARTMENT WATER FRAMEWORK LAW WATER MANAGEMENT WATER MARKET WATER METER WATER POINT WATER QUALITY WATER RESOURCES WATER RESOURCES MANAGEMENT WATER SCARCITY WATER SECTOR WATER SERVICE WATER SERVICES WATER SUPPLY WATER SUPPLY PROJECTS WATER SUPPLY SYSTEMS WATER SYSTEM WATER SYSTEMS WATER TARIFFS WATER UTILITIES WATER UTILITY WATER VENDORS WHITE ELEPHANTS |
| spellingShingle |
ABUSE ABUSES ACCESS TO INFORMATION ACCESS TO SERVICES ACCESS TO WATER ACCOUNTABILITY ACCOUNTABILITY STRUCTURES ACCOUNTING ADEQUATE SANITATION ANTICORRUPTION ANTICORRUPTION CONVENTIONS ANTICORRUPTION DRIVES ANTICORRUPTION MEASURES ANTICORRUPTION REFORM ANTICORRUPTION STRATEGIES ASSETS BASIC SERVICES BASIN DEVELOPMENT BEST PRACTICE BID RIGGING BRIBE BRIBERY BRIBES BUDGET PRIORITIES BUSINESSMAN CASH FLOW CATCHMENT CATCHMENT MANAGEMENT CITIZEN CITIZENS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CLEAN WATER COLLUSION COMMUNITY ORGANIZATIONS COMPETITIVE BIDDING COMPLAINTS CONCESSION CONTRACT CONFIDENCE CORRUPT CORRUPT OFFICIAL CORRUPT PRACTICE CORRUPT PRACTICES CORRUPTION CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CORRUPTION SURVEY COST RECOVERY DECISION MAKING DIAGNOSTIC TOOLS DISCRETION DRINKING WATER DRINKING WATER QUALITY EMBEZZLEMENT ENGINEERING ETHICAL STANDARDS EXTORTION FAULTS FINANCIAL VIABILITY FRAUD GOOD GOVERNANCE GOVERNANCE INDICATORS GOVERNANCE ISSUES GOVERNANCE OF WATER GOVERNANCE REFORM GOVERNMENT OFFICIALS GRAND CORRUPTION GROUNDWATER GROUNDWATER DEVELOPMENT HOUSEHOLDS HYDROLOGY IMPROVING GOVERNANCE INITIATIVE INSTITUTIONAL CAPACITY INSTITUTIONAL CHANGE INSTITUTIONAL PERFORMANCE INTEGRITY INTERNATIONAL WATER INVESTMENT CLIMATE INVESTMENT PROGRAM IRRIGATION JUDICIAL REFORM JUSTICE KICKBACK KICKBACKS LARGE DAMS LEADERSHIP LEAKAGE LOCAL CAPACITY LOCAL KNOWLEDGE LOCAL PARTNER LOCAL PARTNERS LOCALITIES MAINTENANCE CONTRACTS MAINTENANCE COSTS MAINTENANCE OF WATER MEASUREMENTS METER READING METER READINGS METROPOLITAN AREAS MINISTER MONOPOLIES MONOPOLY MONOPOLY POWER MULTINATIONAL MUNICIPAL DEPARTMENT MUNICIPAL LEVEL MUNICIPAL WATER MUNICIPAL WATER SUPPLY MUNICIPAL WATER SYSTEMS MUNICIPALITIES NATURAL RESOURCES NEPOTISM NONREVENUE WATER OFFENSE OFFICE HOLDERS PATRONAGE PAYMENT FOR WATER PERFORMANCE INDICATORS PERSONAL GAIN PERSONAL GAINS PETTY CORRUPTION PIPE PIPES PLUMBING POLITICIANS POOR GOVERNANCE POTABLE WATER PREFERENTIAL PREFERENTIAL TREATMENT PRESSURE PRIVATE COMPANIES PRIVATE GAIN PRIVATE GAINS PRIVATE OPERATOR PRIVATE OPERATORS PRIVATE SECTOR PARTICIPATION IN WATER SUPPLY PRIVATIZATION PROCESS INDICATORS PROCUREMENT PUBLIC CONTRACTS PUBLIC FUNDS PUBLIC INFORMATION PUBLIC MANAGEMENT PUBLIC OFFICER PUBLIC OFFICIALS PUBLIC PROCUREMENT PUBLIC UTILITIES PUBLIC UTILITY PUBLIC WATER PUBLIC WORKS PUMPS QUALITY OF SERVICE QUALITY OF SERVICE DELIVERY QUALITY OF WATER RIVER BASIN RURAL WATER RURAL WATER SUPPLY RURAL WATER SUPPLY SYSTEMS SANITATION AGENCIES SANITATION FACILITIES SANITATION SECTOR SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SANITATION SYSTEMS SANITATION UTILITIES SANITATION] AGENCIES SECTORAL PERFORMANCE SERVICE CONNECTIONS SERVICE CONTRACTS SERVICE DELIVERY SERVICE PROVIDER SERVICE PROVIDERS SERVICE PROVISION SERVICE QUALITY SEWERAGE COMPANY SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE SYSTEMS SMALL PRIVATE PROVIDERS SMALL TOWNS SYSTEMIC CORRUPTION TAP WATER TARIFF SETTING THEFT TOWN TOWNS TRANSPARENCY URBAN AREAS URBAN WATER URBAN WATER SYSTEMS UTILITY STAFF VIOLENCE WASTEWATER WATER BOARD WATER BOARDS WATER COMPANIES WATER COMPANY WATER CONNECTIONS WATER CONSUMPTION WATER DEPARTMENT WATER FRAMEWORK LAW WATER MANAGEMENT WATER MARKET WATER METER WATER POINT WATER QUALITY WATER RESOURCES WATER RESOURCES MANAGEMENT WATER SCARCITY WATER SECTOR WATER SERVICE WATER SERVICES WATER SUPPLY WATER SUPPLY PROJECTS WATER SUPPLY SYSTEMS WATER SYSTEM WATER SYSTEMS WATER TARIFFS WATER UTILITIES WATER UTILITY WATER VENDORS WHITE ELEPHANTS Gonzalez de Asis, Maria O'Leary, Donal Ljung, Per Butterworth, John Improving Transparency, Integrity, and Accountability in Water Supply and Sanitation : Action, Learning, Experiences |
| description |
This manual on improving transparency,
integrity, and accountability in water supply and sanitation
is the result of a partnership between the World Bank
Institute (WBI) and transparency international (TI). It was
developed under the open and participatory government
program at the municipal level (known by its Spanish acronym
as the GAP Municipal Program). This manual can help: 1)
increase the involvement of civil society by engaging all
stakeholders in setting water supply and sanitation
priorities and monitoring performance, including reducing
opportunities for corruption; 2) increase the contributions
of water supply and sanitation services to poverty reduction
by increasing the quality and coverage of service to poorer
communities on an equitable basis; 3) promote the financial
sustainability of water and sanitation service delivery
organizations, thereby increasing the confidence of
consumers, civil society organizations, and other
stakeholders in those institutions' ability to expand
improve service; and 4) raise ethical standards among all
stakeholders, especially service delivery organizations,
thereby instilling a sense of public service throughout
these organizations. |
| format |
Publications & Research :: Publication |
| author |
Gonzalez de Asis, Maria O'Leary, Donal Ljung, Per Butterworth, John |
| author_facet |
Gonzalez de Asis, Maria O'Leary, Donal Ljung, Per Butterworth, John |
| author_sort |
Gonzalez de Asis, Maria |
| title |
Improving Transparency, Integrity,
and Accountability in Water Supply and Sanitation : Action,
Learning, Experiences |
| title_short |
Improving Transparency, Integrity,
and Accountability in Water Supply and Sanitation : Action,
Learning, Experiences |
| title_full |
Improving Transparency, Integrity,
and Accountability in Water Supply and Sanitation : Action,
Learning, Experiences |
| title_fullStr |
Improving Transparency, Integrity,
and Accountability in Water Supply and Sanitation : Action,
Learning, Experiences |
| title_full_unstemmed |
Improving Transparency, Integrity,
and Accountability in Water Supply and Sanitation : Action,
Learning, Experiences |
| title_sort |
improving transparency, integrity,
and accountability in water supply and sanitation : action,
learning, experiences |
| publisher |
Washington, DC: World Bank |
| publishDate |
2012 |
| url |
http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090512010029 http://hdl.handle.net/10986/2628 |
| _version_ |
1764385729896513536 |
| spelling |
okr-10986-26282021-04-23T14:02:03Z Improving Transparency, Integrity, and Accountability in Water Supply and Sanitation : Action, Learning, Experiences Gonzalez de Asis, Maria O'Leary, Donal Ljung, Per Butterworth, John ABUSE ABUSES ACCESS TO INFORMATION ACCESS TO SERVICES ACCESS TO WATER ACCOUNTABILITY ACCOUNTABILITY STRUCTURES ACCOUNTING ADEQUATE SANITATION ANTICORRUPTION ANTICORRUPTION CONVENTIONS ANTICORRUPTION DRIVES ANTICORRUPTION MEASURES ANTICORRUPTION REFORM ANTICORRUPTION STRATEGIES ASSETS BASIC SERVICES BASIN DEVELOPMENT BEST PRACTICE BID RIGGING BRIBE BRIBERY BRIBES BUDGET PRIORITIES BUSINESSMAN CASH FLOW CATCHMENT CATCHMENT MANAGEMENT CITIZEN CITIZENS CIVIL SOCIETY CIVIL SOCIETY ORGANIZATIONS CLEAN WATER COLLUSION COMMUNITY ORGANIZATIONS COMPETITIVE BIDDING COMPLAINTS CONCESSION CONTRACT CONFIDENCE CORRUPT CORRUPT OFFICIAL CORRUPT PRACTICE CORRUPT PRACTICES CORRUPTION CORRUPTION PERCEPTION CORRUPTION PERCEPTION INDEX CORRUPTION SURVEY COST RECOVERY DECISION MAKING DIAGNOSTIC TOOLS DISCRETION DRINKING WATER DRINKING WATER QUALITY EMBEZZLEMENT ENGINEERING ETHICAL STANDARDS EXTORTION FAULTS FINANCIAL VIABILITY FRAUD GOOD GOVERNANCE GOVERNANCE INDICATORS GOVERNANCE ISSUES GOVERNANCE OF WATER GOVERNANCE REFORM GOVERNMENT OFFICIALS GRAND CORRUPTION GROUNDWATER GROUNDWATER DEVELOPMENT HOUSEHOLDS HYDROLOGY IMPROVING GOVERNANCE INITIATIVE INSTITUTIONAL CAPACITY INSTITUTIONAL CHANGE INSTITUTIONAL PERFORMANCE INTEGRITY INTERNATIONAL WATER INVESTMENT CLIMATE INVESTMENT PROGRAM IRRIGATION JUDICIAL REFORM JUSTICE KICKBACK KICKBACKS LARGE DAMS LEADERSHIP LEAKAGE LOCAL CAPACITY LOCAL KNOWLEDGE LOCAL PARTNER LOCAL PARTNERS LOCALITIES MAINTENANCE CONTRACTS MAINTENANCE COSTS MAINTENANCE OF WATER MEASUREMENTS METER READING METER READINGS METROPOLITAN AREAS MINISTER MONOPOLIES MONOPOLY MONOPOLY POWER MULTINATIONAL MUNICIPAL DEPARTMENT MUNICIPAL LEVEL MUNICIPAL WATER MUNICIPAL WATER SUPPLY MUNICIPAL WATER SYSTEMS MUNICIPALITIES NATURAL RESOURCES NEPOTISM NONREVENUE WATER OFFENSE OFFICE HOLDERS PATRONAGE PAYMENT FOR WATER PERFORMANCE INDICATORS PERSONAL GAIN PERSONAL GAINS PETTY CORRUPTION PIPE PIPES PLUMBING POLITICIANS POOR GOVERNANCE POTABLE WATER PREFERENTIAL PREFERENTIAL TREATMENT PRESSURE PRIVATE COMPANIES PRIVATE GAIN PRIVATE GAINS PRIVATE OPERATOR PRIVATE OPERATORS PRIVATE SECTOR PARTICIPATION IN WATER SUPPLY PRIVATIZATION PROCESS INDICATORS PROCUREMENT PUBLIC CONTRACTS PUBLIC FUNDS PUBLIC INFORMATION PUBLIC MANAGEMENT PUBLIC OFFICER PUBLIC OFFICIALS PUBLIC PROCUREMENT PUBLIC UTILITIES PUBLIC UTILITY PUBLIC WATER PUBLIC WORKS PUMPS QUALITY OF SERVICE QUALITY OF SERVICE DELIVERY QUALITY OF WATER RIVER BASIN RURAL WATER RURAL WATER SUPPLY RURAL WATER SUPPLY SYSTEMS SANITATION AGENCIES SANITATION FACILITIES SANITATION SECTOR SANITATION SERVICE SANITATION SERVICE DELIVERY SANITATION SERVICES SANITATION SYSTEMS SANITATION UTILITIES SANITATION] AGENCIES SECTORAL PERFORMANCE SERVICE CONNECTIONS SERVICE CONTRACTS SERVICE DELIVERY SERVICE PROVIDER SERVICE PROVIDERS SERVICE PROVISION SERVICE QUALITY SEWERAGE COMPANY SEWERAGE SERVICE SEWERAGE SERVICES SEWERAGE SYSTEM SEWERAGE SYSTEMS SMALL PRIVATE PROVIDERS SMALL TOWNS SYSTEMIC CORRUPTION TAP WATER TARIFF SETTING THEFT TOWN TOWNS TRANSPARENCY URBAN AREAS URBAN WATER URBAN WATER SYSTEMS UTILITY STAFF VIOLENCE WASTEWATER WATER BOARD WATER BOARDS WATER COMPANIES WATER COMPANY WATER CONNECTIONS WATER CONSUMPTION WATER DEPARTMENT WATER FRAMEWORK LAW WATER MANAGEMENT WATER MARKET WATER METER WATER POINT WATER QUALITY WATER RESOURCES WATER RESOURCES MANAGEMENT WATER SCARCITY WATER SECTOR WATER SERVICE WATER SERVICES WATER SUPPLY WATER SUPPLY PROJECTS WATER SUPPLY SYSTEMS WATER SYSTEM WATER SYSTEMS WATER TARIFFS WATER UTILITIES WATER UTILITY WATER VENDORS WHITE ELEPHANTS This manual on improving transparency, integrity, and accountability in water supply and sanitation is the result of a partnership between the World Bank Institute (WBI) and transparency international (TI). It was developed under the open and participatory government program at the municipal level (known by its Spanish acronym as the GAP Municipal Program). This manual can help: 1) increase the involvement of civil society by engaging all stakeholders in setting water supply and sanitation priorities and monitoring performance, including reducing opportunities for corruption; 2) increase the contributions of water supply and sanitation services to poverty reduction by increasing the quality and coverage of service to poorer communities on an equitable basis; 3) promote the financial sustainability of water and sanitation service delivery organizations, thereby increasing the confidence of consumers, civil society organizations, and other stakeholders in those institutions' ability to expand improve service; and 4) raise ethical standards among all stakeholders, especially service delivery organizations, thereby instilling a sense of public service throughout these organizations. 2012-03-19T10:03:24Z 2012-03-19T10:03:24Z 2009 http://www-wds.worldbank.org/external/default/main?menuPK=64187510&pagePK=64193027&piPK=64187937&theSitePK=523679&menuPK=64187510&searchMenuPK=64187283&siteName=WDS&entityID=000333038_20090512010029 978-0-8213-7892-2 http://hdl.handle.net/10986/2628 English CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC: World Bank Publications & Research :: Publication Publications & Research :: Publication |