Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector

For the purposes of this project, the East African countries included in the study were Kenya, Rwanda, Tanzania, and Uganda. The focus for this project was Small and Medium-sized Enterprises (SMEs) as for-profit or nonprofit organizations with less...

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Bibliographic Details
Main Authors: Ewing, Javier, Okolloh, Ory, Rawlings, Lauren
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
SME
Online Access:http://documents.worldbank.org/curated/en/921591468340808937/Transforming-East-African-ICT-sector-by-creating-a-business-engine-for-SMEs
http://hdl.handle.net/10986/27360
id okr-10986-27360
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO TECHNOLOGY
ACCESS TO THE INTERNET
ACTION PLAN
AGRICULTURAL SECTOR
APPLICATION DEVELOPMENT
AVAILABILITY OF DATA
BANDWIDTH
BANDWIDTH CAPACITY
BROADBAND
BROADBAND ACCESS
BUSINESS ASSOCIATIONS
BUSINESS CLIMATE
BUSINESS COMMUNITY
BUSINESS DEVELOPMENT
BUSINESS ENVIRONMENT
BUSINESS FUNCTIONS
BUSINESS INCUBATION
BUSINESS INCUBATOR
BUSINESS MODEL
BUSINESS NETWORKS
BUSINESS OPERATIONS
BUSINESS PARTNERS
BUSINESS PLAN
BUSINESS PLANNING
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS REGISTRATION
BUSINESS SECTOR
BUSINESSES
BUYERS
CAPABILITY
CAPACITY BUILDING
CAPITAL EXPENDITURE
CAPITAL INVESTMENTS
CAPITAL REQUIREMENTS
CHAMBER OF COMMERCE
COLLABORATION
COLLABORATIVE PROJECTS
COMMUNICATION TECHNOLOGY
COMMUNICATIONS INFRASTRUCTURE
COMMUNICATIONS TECHNOLOGY
COMPANY
COMPETITIVENESS
COMPUTER SCIENCE
COMPUTER USAGE
COMPUTERS
CONNECTIVITY
CONTENT CREATION
CONTENT DEVELOPMENT
CONTENT GENERATION
CORPORATIONS
CRITICAL SUCCESS FACTORS
CULTURAL NORMS
CUSTOMS
DATA CENTERS
DATA COLLECTION
DATA SERVICES
DATA SOURCES
DATA STORAGE
DEBT
DECISION-MAKING
DIGITAL CONTENT
DIGITALIZATION
DOMAIN
DOMAIN NAME
E-COMMERCE
E-GOVERNMENT
EARNINGS
ECONOMIC ACTIVITY
ECONOMIC DEVELOPMENT
ECONOMIC GROWTH
ECONOMICS
ELECTRONICS ENGINEERS
EMPLOYMENT
ENTERPRISE DEVELOPMENT
ENTERPRISE ­ BUSINESS
ENTREPRENEUR
ENTREPRENEURS
ENTREPRENEURSHIP
ENVIRONMENTAL
ENVIRONMENTS
EQUIPMENT
EXISTING BUSINESS
EXPENDITURES
FINANCIAL MANAGEMENT
FINANCIAL SERVICES
FIRMS
FOREIGN COMPANIES
GLOBAL MARKETS
GOVERNMENT ENTITY
GOVERNMENT INTERVENTIONS
GOVERNMENT POLICIES
GOVERNMENT SITES
HARDWARE
IMPLEMENTATION PLAN
IMPLEMENTING AGENCIES
INDUSTRIAL DEVELOPMENT
INDUSTRY STANDARD
INFORMATION TECHNOLOGY
INNOVATION
INSTITUTION
INSTITUTIONAL CAPACITY
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY PROTECTION
INTERFACES
INTERNATIONAL CLIENTS
INTERNATIONAL COMPANIES
INTERNATIONAL TELECOMMUNICATION
INTERNATIONAL TELECOMMUNICATIONS
JOB CREATION
KEY INDUSTRIES
KNOWLEDGE BASE
KNOWLEDGE MANAGEMENT
KNOWLEDGE WORKERS
LAWYERS
LEARNING
LICENSING
LIMITED ACCESS
LITERACY
LITERACY RATE
LOBBYISTS
MANUFACTURING
MARKET ACCESS
MARKET POTENTIAL
MARKET RESEARCH
MARKETING
MASS MARKET
MEDIA
MEDIUM ENTERPRISES
MEDIUM SIZE ENTERPRISES
MENU
MOBILE APPLICATION
MOBILE DEVICES
MOBILE NETWORKS
MOBILE PHONE
MOBILE SERVICE
MOBILE TELEPHONES
MOBILE TELEPHONY
MONEY TRANSFER
MULTINATIONAL
MULTINATIONAL CORPORATIONS
NATIONAL INCOME
NECESSARY SKILLS
NEXT GENERATION
NONPROFIT ORGANIZATIONS
ONLINE REGISTRATION
OUTSOURCING
PARTICIPATION RATES
PARTNER ORGANIZATIONS
PARTNERSHIP AGREEMENTS
PARTY
PAYMENT SYSTEMS
PHYSICAL PRESENCE
POLICY FRAMEWORK
POLICY MAKERS
POTENTIAL INVESTORS
PRIVATE COMPANY
PRIVATE ENTERPRISES
PRIVATE INVESTMENT
PRIVATE PARTNERSHIPS
PRIVATE SECTOR
PROCUREMENT
PROCUREMENT PROCESS
PROGRAMMING
PROJECT MANAGEMENT
RADIO
REGISTRATION PROCESS
REGISTRY
REGULATORY ENVIRONMENT
RESULT
SEARCH
SECURITY STANDARDS
SERVICE PROVIDERS
SILICON
SMALL BUSINESS
SMART PHONES
SME
SME FINANCE
SME FINANCING
SME NETWORK
SME SECTOR
SOFTWARE COMPANIES
SOFTWARE DEVELOPMENT
SPONSOR
STANDARDIZATION
SUPPLY CHAINS
SYSTEMS INTEGRATION
TARGETS
TAXATION
TECHNICAL KNOWLEDGE
TECHNICAL SKILLS
TECHNICAL TRAINING
TECHNOLOGY INFRASTRUCTURE
TECHNOLOGY PARK
TELECOM
TELECOMMUNICATIONS SECTOR
TIME FRAME
TRAINING COURSES
TRAINING PROGRAMS
TRANSMISSION
UNION
USER
USER INTERFACE
VENDOR
VENTURE FUND
spellingShingle ACCESS TO TECHNOLOGY
ACCESS TO THE INTERNET
ACTION PLAN
AGRICULTURAL SECTOR
APPLICATION DEVELOPMENT
AVAILABILITY OF DATA
BANDWIDTH
BANDWIDTH CAPACITY
BROADBAND
BROADBAND ACCESS
BUSINESS ASSOCIATIONS
BUSINESS CLIMATE
BUSINESS COMMUNITY
BUSINESS DEVELOPMENT
BUSINESS ENVIRONMENT
BUSINESS FUNCTIONS
BUSINESS INCUBATION
BUSINESS INCUBATOR
BUSINESS MODEL
BUSINESS NETWORKS
BUSINESS OPERATIONS
BUSINESS PARTNERS
BUSINESS PLAN
BUSINESS PLANNING
BUSINESS PROCESS
BUSINESS PROCESS OUTSOURCING
BUSINESS REGISTRATION
BUSINESS SECTOR
BUSINESSES
BUYERS
CAPABILITY
CAPACITY BUILDING
CAPITAL EXPENDITURE
CAPITAL INVESTMENTS
CAPITAL REQUIREMENTS
CHAMBER OF COMMERCE
COLLABORATION
COLLABORATIVE PROJECTS
COMMUNICATION TECHNOLOGY
COMMUNICATIONS INFRASTRUCTURE
COMMUNICATIONS TECHNOLOGY
COMPANY
COMPETITIVENESS
COMPUTER SCIENCE
COMPUTER USAGE
COMPUTERS
CONNECTIVITY
CONTENT CREATION
CONTENT DEVELOPMENT
CONTENT GENERATION
CORPORATIONS
CRITICAL SUCCESS FACTORS
CULTURAL NORMS
CUSTOMS
DATA CENTERS
DATA COLLECTION
DATA SERVICES
DATA SOURCES
DATA STORAGE
DEBT
DECISION-MAKING
DIGITAL CONTENT
DIGITALIZATION
DOMAIN
DOMAIN NAME
E-COMMERCE
E-GOVERNMENT
EARNINGS
ECONOMIC ACTIVITY
ECONOMIC DEVELOPMENT
ECONOMIC GROWTH
ECONOMICS
ELECTRONICS ENGINEERS
EMPLOYMENT
ENTERPRISE DEVELOPMENT
ENTERPRISE ­ BUSINESS
ENTREPRENEUR
ENTREPRENEURS
ENTREPRENEURSHIP
ENVIRONMENTAL
ENVIRONMENTS
EQUIPMENT
EXISTING BUSINESS
EXPENDITURES
FINANCIAL MANAGEMENT
FINANCIAL SERVICES
FIRMS
FOREIGN COMPANIES
GLOBAL MARKETS
GOVERNMENT ENTITY
GOVERNMENT INTERVENTIONS
GOVERNMENT POLICIES
GOVERNMENT SITES
HARDWARE
IMPLEMENTATION PLAN
IMPLEMENTING AGENCIES
INDUSTRIAL DEVELOPMENT
INDUSTRY STANDARD
INFORMATION TECHNOLOGY
INNOVATION
INSTITUTION
INSTITUTIONAL CAPACITY
INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY PROTECTION
INTERFACES
INTERNATIONAL CLIENTS
INTERNATIONAL COMPANIES
INTERNATIONAL TELECOMMUNICATION
INTERNATIONAL TELECOMMUNICATIONS
JOB CREATION
KEY INDUSTRIES
KNOWLEDGE BASE
KNOWLEDGE MANAGEMENT
KNOWLEDGE WORKERS
LAWYERS
LEARNING
LICENSING
LIMITED ACCESS
LITERACY
LITERACY RATE
LOBBYISTS
MANUFACTURING
MARKET ACCESS
MARKET POTENTIAL
MARKET RESEARCH
MARKETING
MASS MARKET
MEDIA
MEDIUM ENTERPRISES
MEDIUM SIZE ENTERPRISES
MENU
MOBILE APPLICATION
MOBILE DEVICES
MOBILE NETWORKS
MOBILE PHONE
MOBILE SERVICE
MOBILE TELEPHONES
MOBILE TELEPHONY
MONEY TRANSFER
MULTINATIONAL
MULTINATIONAL CORPORATIONS
NATIONAL INCOME
NECESSARY SKILLS
NEXT GENERATION
NONPROFIT ORGANIZATIONS
ONLINE REGISTRATION
OUTSOURCING
PARTICIPATION RATES
PARTNER ORGANIZATIONS
PARTNERSHIP AGREEMENTS
PARTY
PAYMENT SYSTEMS
PHYSICAL PRESENCE
POLICY FRAMEWORK
POLICY MAKERS
POTENTIAL INVESTORS
PRIVATE COMPANY
PRIVATE ENTERPRISES
PRIVATE INVESTMENT
PRIVATE PARTNERSHIPS
PRIVATE SECTOR
PROCUREMENT
PROCUREMENT PROCESS
PROGRAMMING
PROJECT MANAGEMENT
RADIO
REGISTRATION PROCESS
REGISTRY
REGULATORY ENVIRONMENT
RESULT
SEARCH
SECURITY STANDARDS
SERVICE PROVIDERS
SILICON
SMALL BUSINESS
SMART PHONES
SME
SME FINANCE
SME FINANCING
SME NETWORK
SME SECTOR
SOFTWARE COMPANIES
SOFTWARE DEVELOPMENT
SPONSOR
STANDARDIZATION
SUPPLY CHAINS
SYSTEMS INTEGRATION
TARGETS
TAXATION
TECHNICAL KNOWLEDGE
TECHNICAL SKILLS
TECHNICAL TRAINING
TECHNOLOGY INFRASTRUCTURE
TECHNOLOGY PARK
TELECOM
TELECOMMUNICATIONS SECTOR
TIME FRAME
TRAINING COURSES
TRAINING PROGRAMS
TRANSMISSION
UNION
USER
USER INTERFACE
VENDOR
VENTURE FUND
Ewing, Javier
Okolloh, Ory
Rawlings, Lauren
Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector
geographic_facet East Africa
description For the purposes of this project, the East African countries included in the study were Kenya, Rwanda, Tanzania, and Uganda. The focus for this project was Small and Medium-sized Enterprises (SMEs) as for-profit or nonprofit organizations with less than 50 employees and not exceeding USD 1,000,000 in annual revenues/turnover. The main output of this project was a proposed program of interventions to drive transformational change. To succeed in this ambitious endeavor, the project articulated clear objectives and designed a blueprint for implementation including levels of resourcing, budget and monitoring metrics. Over the course of the project the team conducted brief surveys with over 90 entrepreneurs, over 50 percent of who had 3-10 years of experience in the Information and Communication Technology (ICT) sector and primarily worked at companies with 5 employees or less.
format Working Paper
author Ewing, Javier
Okolloh, Ory
Rawlings, Lauren
author_facet Ewing, Javier
Okolloh, Ory
Rawlings, Lauren
author_sort Ewing, Javier
title Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector
title_short Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector
title_full Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector
title_fullStr Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector
title_full_unstemmed Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector
title_sort transforming east african ict sector by creating a business engine for smes : smes and the east africa ict sector
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/921591468340808937/Transforming-East-African-ICT-sector-by-creating-a-business-engine-for-SMEs
http://hdl.handle.net/10986/27360
_version_ 1764464220181626880
spelling okr-10986-273602021-04-23T14:04:41Z Transforming East African ICT Sector by Creating a Business Engine for SMEs : SMEs and the East Africa ICT Sector Ewing, Javier Okolloh, Ory Rawlings, Lauren ACCESS TO TECHNOLOGY ACCESS TO THE INTERNET ACTION PLAN AGRICULTURAL SECTOR APPLICATION DEVELOPMENT AVAILABILITY OF DATA BANDWIDTH BANDWIDTH CAPACITY BROADBAND BROADBAND ACCESS BUSINESS ASSOCIATIONS BUSINESS CLIMATE BUSINESS COMMUNITY BUSINESS DEVELOPMENT BUSINESS ENVIRONMENT BUSINESS FUNCTIONS BUSINESS INCUBATION BUSINESS INCUBATOR BUSINESS MODEL BUSINESS NETWORKS BUSINESS OPERATIONS BUSINESS PARTNERS BUSINESS PLAN BUSINESS PLANNING BUSINESS PROCESS BUSINESS PROCESS OUTSOURCING BUSINESS REGISTRATION BUSINESS SECTOR BUSINESSES BUYERS CAPABILITY CAPACITY BUILDING CAPITAL EXPENDITURE CAPITAL INVESTMENTS CAPITAL REQUIREMENTS CHAMBER OF COMMERCE COLLABORATION COLLABORATIVE PROJECTS COMMUNICATION TECHNOLOGY COMMUNICATIONS INFRASTRUCTURE COMMUNICATIONS TECHNOLOGY COMPANY COMPETITIVENESS COMPUTER SCIENCE COMPUTER USAGE COMPUTERS CONNECTIVITY CONTENT CREATION CONTENT DEVELOPMENT CONTENT GENERATION CORPORATIONS CRITICAL SUCCESS FACTORS CULTURAL NORMS CUSTOMS DATA CENTERS DATA COLLECTION DATA SERVICES DATA SOURCES DATA STORAGE DEBT DECISION-MAKING DIGITAL CONTENT DIGITALIZATION DOMAIN DOMAIN NAME E-COMMERCE E-GOVERNMENT EARNINGS ECONOMIC ACTIVITY ECONOMIC DEVELOPMENT ECONOMIC GROWTH ECONOMICS ELECTRONICS ENGINEERS EMPLOYMENT ENTERPRISE DEVELOPMENT ENTERPRISE ­ BUSINESS ENTREPRENEUR ENTREPRENEURS ENTREPRENEURSHIP ENVIRONMENTAL ENVIRONMENTS EQUIPMENT EXISTING BUSINESS EXPENDITURES FINANCIAL MANAGEMENT FINANCIAL SERVICES FIRMS FOREIGN COMPANIES GLOBAL MARKETS GOVERNMENT ENTITY GOVERNMENT INTERVENTIONS GOVERNMENT POLICIES GOVERNMENT SITES HARDWARE IMPLEMENTATION PLAN IMPLEMENTING AGENCIES INDUSTRIAL DEVELOPMENT INDUSTRY STANDARD INFORMATION TECHNOLOGY INNOVATION INSTITUTION INSTITUTIONAL CAPACITY INTELLECTUAL PROPERTY INTELLECTUAL PROPERTY PROTECTION INTERFACES INTERNATIONAL CLIENTS INTERNATIONAL COMPANIES INTERNATIONAL TELECOMMUNICATION INTERNATIONAL TELECOMMUNICATIONS JOB CREATION KEY INDUSTRIES KNOWLEDGE BASE KNOWLEDGE MANAGEMENT KNOWLEDGE WORKERS LAWYERS LEARNING LICENSING LIMITED ACCESS LITERACY LITERACY RATE LOBBYISTS MANUFACTURING MARKET ACCESS MARKET POTENTIAL MARKET RESEARCH MARKETING MASS MARKET MEDIA MEDIUM ENTERPRISES MEDIUM SIZE ENTERPRISES MENU MOBILE APPLICATION MOBILE DEVICES MOBILE NETWORKS MOBILE PHONE MOBILE SERVICE MOBILE TELEPHONES MOBILE TELEPHONY MONEY TRANSFER MULTINATIONAL MULTINATIONAL CORPORATIONS NATIONAL INCOME NECESSARY SKILLS NEXT GENERATION NONPROFIT ORGANIZATIONS ONLINE REGISTRATION OUTSOURCING PARTICIPATION RATES PARTNER ORGANIZATIONS PARTNERSHIP AGREEMENTS PARTY PAYMENT SYSTEMS PHYSICAL PRESENCE POLICY FRAMEWORK POLICY MAKERS POTENTIAL INVESTORS PRIVATE COMPANY PRIVATE ENTERPRISES PRIVATE INVESTMENT PRIVATE PARTNERSHIPS PRIVATE SECTOR PROCUREMENT PROCUREMENT PROCESS PROGRAMMING PROJECT MANAGEMENT RADIO REGISTRATION PROCESS REGISTRY REGULATORY ENVIRONMENT RESULT SEARCH SECURITY STANDARDS SERVICE PROVIDERS SILICON SMALL BUSINESS SMART PHONES SME SME FINANCE SME FINANCING SME NETWORK SME SECTOR SOFTWARE COMPANIES SOFTWARE DEVELOPMENT SPONSOR STANDARDIZATION SUPPLY CHAINS SYSTEMS INTEGRATION TARGETS TAXATION TECHNICAL KNOWLEDGE TECHNICAL SKILLS TECHNICAL TRAINING TECHNOLOGY INFRASTRUCTURE TECHNOLOGY PARK TELECOM TELECOMMUNICATIONS SECTOR TIME FRAME TRAINING COURSES TRAINING PROGRAMS TRANSMISSION UNION USER USER INTERFACE VENDOR VENTURE FUND For the purposes of this project, the East African countries included in the study were Kenya, Rwanda, Tanzania, and Uganda. The focus for this project was Small and Medium-sized Enterprises (SMEs) as for-profit or nonprofit organizations with less than 50 employees and not exceeding USD 1,000,000 in annual revenues/turnover. The main output of this project was a proposed program of interventions to drive transformational change. To succeed in this ambitious endeavor, the project articulated clear objectives and designed a blueprint for implementation including levels of resourcing, budget and monitoring metrics. Over the course of the project the team conducted brief surveys with over 90 entrepreneurs, over 50 percent of who had 3-10 years of experience in the Information and Communication Technology (ICT) sector and primarily worked at companies with 5 employees or less. 2017-06-27T18:15:29Z 2017-06-27T18:15:29Z 2011 Working Paper http://documents.worldbank.org/curated/en/921591468340808937/Transforming-East-African-ICT-sector-by-creating-a-business-engine-for-SMEs http://hdl.handle.net/10986/27360 English en_US CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research :: Working Paper Publications & Research East Africa