Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects

The social protection (SP) portfolio includes a number of operations that are focused on improving service delivery across a broad range of social services. These service delivery goals are typically oriented to improving access to and quality of s...

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Main Author: Van Domelen, Julie
Format: Working Paper
Language:English
en_US
Published: World Bank, Washington, DC 2017
Subjects:
HIV
Online Access:http://documents.worldbank.org/curated/en/209061468331847411/Results-readiness-in-social-protection-and-labor-operations-technical-guidance-notes-for-social-service-delivery-projects
http://hdl.handle.net/10986/27371
id okr-10986-27371
recordtype oai_dc
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic ACCESS TO SERVICES
ACCOUNTABILITY
AGED
ANNUAL BUDGET
ANNUAL TARGETS
ASSESSMENT OF PERFORMANCE
ASYLUM SEEKERS
BASELINE DATA
BASIC SERVICES
BENEFICIARIES
BENEFICIARY
BLOCK GRANTS
BUDGET ALLOCATION
BUDGET EXECUTION
BUDGET INFORMATION
BUDGET SUPPORT
BUDGET SUPPORT OPERATIONS
CAPACITY BUILDING
CAPACITY INDICATORS
CASH TRANSFER
CASH TRANSFER PROGRAMS
CLINICS
COMMUNITY DEVELOPMENT
COMMUNITY SERVICES
CONDITIONAL CASH
DATA COLLECTION
DATA COLLECTION PLAN
DATA QUALITY
DECENTRALIZATION
DECENTRALIZATION OF SERVICE DELIVERY
DEVELOPMENT OBJECTIVES
ECONOMIC GROWTH
ECONOMIC INFRASTRUCTURE
ECONOMIC OPPORTUNITIES
EDUCATION SERVICES
EDUCATION SYSTEM
ELIGIBILITY CRITERIA
EMERGENCY RECOVERY
EMERGENCY SERVICES
EMERGENCY SITUATIONS
ENTITLEMENTS
EXPENDITURE
EXPENDITURE TRACKING
EXPENDITURE TRACKING STUDIES
EXPENDITURE TRACKING SURVEYS
EXPENDITURES
FAMILIES
FISCAL RULES
FOOD AID
FOOD PROGRAMS
FORMAL EMPLOYMENT
GENDER DIMENSIONS
GENERAL PRACTICE
GOVERNMENT BUDGET
HEALTH CARE
HEALTH CENTERS
HEALTH EDUCATION
HEALTH FACILITIES
HEALTH INFORMATION
HEALTH SECTOR
HEALTH SERVICES
HEALTH WORKERS
HIV
HOSPITALS
HOUSEHOLD LEVEL
HOUSEHOLD SURVEYS
HOUSEHOLD WELFARE
HUMAN DEVELOPMENT
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
HUMAN RESOURCES DEVELOPMENT
IMPROVING BUDGET PREPARATION
INCOME
INCOME DISTRIBUTION
INCOME SUPPORT
INCOME TRANSFERS
INFANT NUTRITION
INSERVICE TRAINING
INSTITUTIONAL CAPACITY
INSURANCE POLICIES
INTENDED BENEFICIARIES
INTERVENTION
JOB LOSS
JOB TRAINING
LABOR LAWS
LABOR MARKET PROGRAMS
LABOR SUPPLY
LEGAL ASSISTANCE
LIVING CONDITIONS
LIVING STANDARDS
LOCAL BUDGETS
LOCAL GOVERNMENT BUDGETS
LOCAL INFRASTRUCTURE
LOCAL PUBLIC GOODS
MALNUTRITION
MEANS TEST
MEANS TESTING
MEASURABLE INDICATORS
MEDICINES
MIGRANTS
MIGRATION
MORTALITY
MUNICIPALITIES
NATIONAL BUDGET
NATIONAL BUDGET INFORMATION SYSTEM
NATIONAL GOVERNMENTS
NATIONAL INCOME
NATIONAL PLANNING
NATIONAL PLANNING OFFICE
NATIONAL STATISTICS
NATIONAL STATISTICS OFFICES
NATURAL DISASTERS
NEEDS ASSESSMENT
NUTRITION PROGRAM
NUTRITIONAL PROGRAMS
OUTCOME INDICATOR
PARTICIPATORY POVERTY ASSESSMENTS
PAYMENT SYSTEM
PENSION
PENSION SYSTEMS
PERFORMANCE AGREEMENTS
PERFORMANCE AUDITS
PERFORMANCE CRITERIA
PERFORMANCE INDICATORS
PERFORMANCE INFORMATION
POLICY FRAMEWORK
POLIO
POOR
POVERTY REDUCTION
POVERTY REDUCTION STRATEGY
PRENATAL CARE
PRIMARY HEALTH CARE
PROGRAM OPERATIONS
PROGRAM PERFORMANCE
PUBLIC BUDGET
PUBLIC BUDGETS
PUBLIC EXPENDITURE
PUBLIC PROVISION
PUBLIC SECTOR
PUBLIC SECTOR MANAGEMENT
PUBLIC SERVICES
PUBLIC WORKS
QUALITY ASSESSMENTS
QUALITY OF SERVICES
REFUGEES
REGIONAL GOVERNMENTS
RESOURCE MANAGEMENT
RURAL INFRASTRUCTURE
SAFETY NET
SAFETY NET OPERATIONS
SAFETY NET PROGRAMS
SANITATION
SAVINGS
SAVINGS ACCOUNTS
SCHOOL ATTENDANCE
SCHOOL COMPLETION
SCHOOL ENROLLMENT
SECONDARY SCHOOLS
SECTORAL BUDGET
SECTORAL GOALS
SERVICE DELIVERY
SERVICE DELIVERY SYSTEM
SERVICE FACILITY
SERVICE PROVIDER
SERVICE QUALITY
SEVERANCE PAY
SOCIAL DEVELOPMENT
SOCIAL FUND
SOCIAL FUND PROJECTS
SOCIAL INSURANCE
SOCIAL OUTCOMES
SOCIAL POLICY
SOCIAL PROGRAM
SOCIAL PROGRAMS
SOCIAL PROTECTION
SOCIAL SAFETY NETS
SOCIAL SECURITY
SOCIAL SECURITY SYSTEM
SOCIAL SERVICE
SOCIAL WELFARE
STATE GOVERNMENT
SUBSIDIZATION
SUSTAINABLE DEVELOPMENT
TARGETING
TECHNICAL ASSISTANCE
TEMPORARY EMPLOYMENT
TRANSFER PAYMENTS
TRANSPARENCY
UNEMPLOYMENT
UNEMPLOYMENT INSURANCE
VACCINATION
VULNERABLE GROUPS
WATER SUPPLY
WELFARE INDICATORS
WELLNESS
WORKS PROGRAM
spellingShingle ACCESS TO SERVICES
ACCOUNTABILITY
AGED
ANNUAL BUDGET
ANNUAL TARGETS
ASSESSMENT OF PERFORMANCE
ASYLUM SEEKERS
BASELINE DATA
BASIC SERVICES
BENEFICIARIES
BENEFICIARY
BLOCK GRANTS
BUDGET ALLOCATION
BUDGET EXECUTION
BUDGET INFORMATION
BUDGET SUPPORT
BUDGET SUPPORT OPERATIONS
CAPACITY BUILDING
CAPACITY INDICATORS
CASH TRANSFER
CASH TRANSFER PROGRAMS
CLINICS
COMMUNITY DEVELOPMENT
COMMUNITY SERVICES
CONDITIONAL CASH
DATA COLLECTION
DATA COLLECTION PLAN
DATA QUALITY
DECENTRALIZATION
DECENTRALIZATION OF SERVICE DELIVERY
DEVELOPMENT OBJECTIVES
ECONOMIC GROWTH
ECONOMIC INFRASTRUCTURE
ECONOMIC OPPORTUNITIES
EDUCATION SERVICES
EDUCATION SYSTEM
ELIGIBILITY CRITERIA
EMERGENCY RECOVERY
EMERGENCY SERVICES
EMERGENCY SITUATIONS
ENTITLEMENTS
EXPENDITURE
EXPENDITURE TRACKING
EXPENDITURE TRACKING STUDIES
EXPENDITURE TRACKING SURVEYS
EXPENDITURES
FAMILIES
FISCAL RULES
FOOD AID
FOOD PROGRAMS
FORMAL EMPLOYMENT
GENDER DIMENSIONS
GENERAL PRACTICE
GOVERNMENT BUDGET
HEALTH CARE
HEALTH CENTERS
HEALTH EDUCATION
HEALTH FACILITIES
HEALTH INFORMATION
HEALTH SECTOR
HEALTH SERVICES
HEALTH WORKERS
HIV
HOSPITALS
HOUSEHOLD LEVEL
HOUSEHOLD SURVEYS
HOUSEHOLD WELFARE
HUMAN DEVELOPMENT
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCES
HUMAN RESOURCES DEVELOPMENT
IMPROVING BUDGET PREPARATION
INCOME
INCOME DISTRIBUTION
INCOME SUPPORT
INCOME TRANSFERS
INFANT NUTRITION
INSERVICE TRAINING
INSTITUTIONAL CAPACITY
INSURANCE POLICIES
INTENDED BENEFICIARIES
INTERVENTION
JOB LOSS
JOB TRAINING
LABOR LAWS
LABOR MARKET PROGRAMS
LABOR SUPPLY
LEGAL ASSISTANCE
LIVING CONDITIONS
LIVING STANDARDS
LOCAL BUDGETS
LOCAL GOVERNMENT BUDGETS
LOCAL INFRASTRUCTURE
LOCAL PUBLIC GOODS
MALNUTRITION
MEANS TEST
MEANS TESTING
MEASURABLE INDICATORS
MEDICINES
MIGRANTS
MIGRATION
MORTALITY
MUNICIPALITIES
NATIONAL BUDGET
NATIONAL BUDGET INFORMATION SYSTEM
NATIONAL GOVERNMENTS
NATIONAL INCOME
NATIONAL PLANNING
NATIONAL PLANNING OFFICE
NATIONAL STATISTICS
NATIONAL STATISTICS OFFICES
NATURAL DISASTERS
NEEDS ASSESSMENT
NUTRITION PROGRAM
NUTRITIONAL PROGRAMS
OUTCOME INDICATOR
PARTICIPATORY POVERTY ASSESSMENTS
PAYMENT SYSTEM
PENSION
PENSION SYSTEMS
PERFORMANCE AGREEMENTS
PERFORMANCE AUDITS
PERFORMANCE CRITERIA
PERFORMANCE INDICATORS
PERFORMANCE INFORMATION
POLICY FRAMEWORK
POLIO
POOR
POVERTY REDUCTION
POVERTY REDUCTION STRATEGY
PRENATAL CARE
PRIMARY HEALTH CARE
PROGRAM OPERATIONS
PROGRAM PERFORMANCE
PUBLIC BUDGET
PUBLIC BUDGETS
PUBLIC EXPENDITURE
PUBLIC PROVISION
PUBLIC SECTOR
PUBLIC SECTOR MANAGEMENT
PUBLIC SERVICES
PUBLIC WORKS
QUALITY ASSESSMENTS
QUALITY OF SERVICES
REFUGEES
REGIONAL GOVERNMENTS
RESOURCE MANAGEMENT
RURAL INFRASTRUCTURE
SAFETY NET
SAFETY NET OPERATIONS
SAFETY NET PROGRAMS
SANITATION
SAVINGS
SAVINGS ACCOUNTS
SCHOOL ATTENDANCE
SCHOOL COMPLETION
SCHOOL ENROLLMENT
SECONDARY SCHOOLS
SECTORAL BUDGET
SECTORAL GOALS
SERVICE DELIVERY
SERVICE DELIVERY SYSTEM
SERVICE FACILITY
SERVICE PROVIDER
SERVICE QUALITY
SEVERANCE PAY
SOCIAL DEVELOPMENT
SOCIAL FUND
SOCIAL FUND PROJECTS
SOCIAL INSURANCE
SOCIAL OUTCOMES
SOCIAL POLICY
SOCIAL PROGRAM
SOCIAL PROGRAMS
SOCIAL PROTECTION
SOCIAL SAFETY NETS
SOCIAL SECURITY
SOCIAL SECURITY SYSTEM
SOCIAL SERVICE
SOCIAL WELFARE
STATE GOVERNMENT
SUBSIDIZATION
SUSTAINABLE DEVELOPMENT
TARGETING
TECHNICAL ASSISTANCE
TEMPORARY EMPLOYMENT
TRANSFER PAYMENTS
TRANSPARENCY
UNEMPLOYMENT
UNEMPLOYMENT INSURANCE
VACCINATION
VULNERABLE GROUPS
WATER SUPPLY
WELFARE INDICATORS
WELLNESS
WORKS PROGRAM
Van Domelen, Julie
Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects
relation Social Protection Discussion Paper;1106
description The social protection (SP) portfolio includes a number of operations that are focused on improving service delivery across a broad range of social services. These service delivery goals are typically oriented to improving access to and quality of social services, usually as part of broader government reform and decentralization strategies. There is one case of this type of a project in an emergency context, ensuring access to basic services as an important complement to a safety net strategy. There are other complementarities between safety nets and service delivery projects, for example many safety net programs like Conditional Cash Transfers (CCTs) rely on the basic functioning of health and education services in the vicinity of program beneficiaries. The cohort includes 12 social service delivery-oriented SP projects representing about 15 percent of the cohort with an average of 2 operations approved per year in the period FY05-09. Despite the relatively lower frequency of this type of SP operation, there was broad regional representation with 5 in AFR, 4 in Latin America and Caribbean (LAC) and one each in Middle East and North Africa (MENA), South Asia Region (SAR) and Europe and Central Asia (ECA). The group is evenly divided between policy-based and investment lending, with six policy-based Development Policy Loan (DPL) and Private Sector Committee (PSC) projects, four specific investment projects, one technical assistance, and one emergency recovery project. The prominence of DPLs underscores the policy type of objectives often found in these projects. The DPLs range from PRSCs and DPLs with broader country focus, like Madagascar and Niger, to DPLs more narrowly focused on social services, as is the case of a series of DPLs in Peru. Investment lending ranges from stabilization of social services in response to crisis in the West Bank and Gaza, to longer-term institutional objectives of decentralizing social service delivery and financing in Serbia and Ethiopia. In terms of institutional objectives, these projects most typically focus on sector institutions and decentralization strategies. There is less of a focus on the community level than on sub-national government roles and responsibilities.
format Working Paper
author Van Domelen, Julie
author_facet Van Domelen, Julie
author_sort Van Domelen, Julie
title Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects
title_short Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects
title_full Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects
title_fullStr Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects
title_full_unstemmed Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects
title_sort results readiness in social protection and labor operations : technical guidance notes for social service delivery projects
publisher World Bank, Washington, DC
publishDate 2017
url http://documents.worldbank.org/curated/en/209061468331847411/Results-readiness-in-social-protection-and-labor-operations-technical-guidance-notes-for-social-service-delivery-projects
http://hdl.handle.net/10986/27371
_version_ 1764463978368466944
spelling okr-10986-273712021-04-23T14:04:41Z Results Readiness in Social Protection and Labor Operations : Technical Guidance Notes for Social Service Delivery Projects Van Domelen, Julie ACCESS TO SERVICES ACCOUNTABILITY AGED ANNUAL BUDGET ANNUAL TARGETS ASSESSMENT OF PERFORMANCE ASYLUM SEEKERS BASELINE DATA BASIC SERVICES BENEFICIARIES BENEFICIARY BLOCK GRANTS BUDGET ALLOCATION BUDGET EXECUTION BUDGET INFORMATION BUDGET SUPPORT BUDGET SUPPORT OPERATIONS CAPACITY BUILDING CAPACITY INDICATORS CASH TRANSFER CASH TRANSFER PROGRAMS CLINICS COMMUNITY DEVELOPMENT COMMUNITY SERVICES CONDITIONAL CASH DATA COLLECTION DATA COLLECTION PLAN DATA QUALITY DECENTRALIZATION DECENTRALIZATION OF SERVICE DELIVERY DEVELOPMENT OBJECTIVES ECONOMIC GROWTH ECONOMIC INFRASTRUCTURE ECONOMIC OPPORTUNITIES EDUCATION SERVICES EDUCATION SYSTEM ELIGIBILITY CRITERIA EMERGENCY RECOVERY EMERGENCY SERVICES EMERGENCY SITUATIONS ENTITLEMENTS EXPENDITURE EXPENDITURE TRACKING EXPENDITURE TRACKING STUDIES EXPENDITURE TRACKING SURVEYS EXPENDITURES FAMILIES FISCAL RULES FOOD AID FOOD PROGRAMS FORMAL EMPLOYMENT GENDER DIMENSIONS GENERAL PRACTICE GOVERNMENT BUDGET HEALTH CARE HEALTH CENTERS HEALTH EDUCATION HEALTH FACILITIES HEALTH INFORMATION HEALTH SECTOR HEALTH SERVICES HEALTH WORKERS HIV HOSPITALS HOUSEHOLD LEVEL HOUSEHOLD SURVEYS HOUSEHOLD WELFARE HUMAN DEVELOPMENT HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES HUMAN RESOURCES DEVELOPMENT IMPROVING BUDGET PREPARATION INCOME INCOME DISTRIBUTION INCOME SUPPORT INCOME TRANSFERS INFANT NUTRITION INSERVICE TRAINING INSTITUTIONAL CAPACITY INSURANCE POLICIES INTENDED BENEFICIARIES INTERVENTION JOB LOSS JOB TRAINING LABOR LAWS LABOR MARKET PROGRAMS LABOR SUPPLY LEGAL ASSISTANCE LIVING CONDITIONS LIVING STANDARDS LOCAL BUDGETS LOCAL GOVERNMENT BUDGETS LOCAL INFRASTRUCTURE LOCAL PUBLIC GOODS MALNUTRITION MEANS TEST MEANS TESTING MEASURABLE INDICATORS MEDICINES MIGRANTS MIGRATION MORTALITY MUNICIPALITIES NATIONAL BUDGET NATIONAL BUDGET INFORMATION SYSTEM NATIONAL GOVERNMENTS NATIONAL INCOME NATIONAL PLANNING NATIONAL PLANNING OFFICE NATIONAL STATISTICS NATIONAL STATISTICS OFFICES NATURAL DISASTERS NEEDS ASSESSMENT NUTRITION PROGRAM NUTRITIONAL PROGRAMS OUTCOME INDICATOR PARTICIPATORY POVERTY ASSESSMENTS PAYMENT SYSTEM PENSION PENSION SYSTEMS PERFORMANCE AGREEMENTS PERFORMANCE AUDITS PERFORMANCE CRITERIA PERFORMANCE INDICATORS PERFORMANCE INFORMATION POLICY FRAMEWORK POLIO POOR POVERTY REDUCTION POVERTY REDUCTION STRATEGY PRENATAL CARE PRIMARY HEALTH CARE PROGRAM OPERATIONS PROGRAM PERFORMANCE PUBLIC BUDGET PUBLIC BUDGETS PUBLIC EXPENDITURE PUBLIC PROVISION PUBLIC SECTOR PUBLIC SECTOR MANAGEMENT PUBLIC SERVICES PUBLIC WORKS QUALITY ASSESSMENTS QUALITY OF SERVICES REFUGEES REGIONAL GOVERNMENTS RESOURCE MANAGEMENT RURAL INFRASTRUCTURE SAFETY NET SAFETY NET OPERATIONS SAFETY NET PROGRAMS SANITATION SAVINGS SAVINGS ACCOUNTS SCHOOL ATTENDANCE SCHOOL COMPLETION SCHOOL ENROLLMENT SECONDARY SCHOOLS SECTORAL BUDGET SECTORAL GOALS SERVICE DELIVERY SERVICE DELIVERY SYSTEM SERVICE FACILITY SERVICE PROVIDER SERVICE QUALITY SEVERANCE PAY SOCIAL DEVELOPMENT SOCIAL FUND SOCIAL FUND PROJECTS SOCIAL INSURANCE SOCIAL OUTCOMES SOCIAL POLICY SOCIAL PROGRAM SOCIAL PROGRAMS SOCIAL PROTECTION SOCIAL SAFETY NETS SOCIAL SECURITY SOCIAL SECURITY SYSTEM SOCIAL SERVICE SOCIAL WELFARE STATE GOVERNMENT SUBSIDIZATION SUSTAINABLE DEVELOPMENT TARGETING TECHNICAL ASSISTANCE TEMPORARY EMPLOYMENT TRANSFER PAYMENTS TRANSPARENCY UNEMPLOYMENT UNEMPLOYMENT INSURANCE VACCINATION VULNERABLE GROUPS WATER SUPPLY WELFARE INDICATORS WELLNESS WORKS PROGRAM The social protection (SP) portfolio includes a number of operations that are focused on improving service delivery across a broad range of social services. These service delivery goals are typically oriented to improving access to and quality of social services, usually as part of broader government reform and decentralization strategies. There is one case of this type of a project in an emergency context, ensuring access to basic services as an important complement to a safety net strategy. There are other complementarities between safety nets and service delivery projects, for example many safety net programs like Conditional Cash Transfers (CCTs) rely on the basic functioning of health and education services in the vicinity of program beneficiaries. The cohort includes 12 social service delivery-oriented SP projects representing about 15 percent of the cohort with an average of 2 operations approved per year in the period FY05-09. Despite the relatively lower frequency of this type of SP operation, there was broad regional representation with 5 in AFR, 4 in Latin America and Caribbean (LAC) and one each in Middle East and North Africa (MENA), South Asia Region (SAR) and Europe and Central Asia (ECA). The group is evenly divided between policy-based and investment lending, with six policy-based Development Policy Loan (DPL) and Private Sector Committee (PSC) projects, four specific investment projects, one technical assistance, and one emergency recovery project. The prominence of DPLs underscores the policy type of objectives often found in these projects. The DPLs range from PRSCs and DPLs with broader country focus, like Madagascar and Niger, to DPLs more narrowly focused on social services, as is the case of a series of DPLs in Peru. Investment lending ranges from stabilization of social services in response to crisis in the West Bank and Gaza, to longer-term institutional objectives of decentralizing social service delivery and financing in Serbia and Ethiopia. In terms of institutional objectives, these projects most typically focus on sector institutions and decentralization strategies. There is less of a focus on the community level than on sub-national government roles and responsibilities. 2017-06-27T18:47:09Z 2017-06-27T18:47:09Z 2011-02 Working Paper http://documents.worldbank.org/curated/en/209061468331847411/Results-readiness-in-social-protection-and-labor-operations-technical-guidance-notes-for-social-service-delivery-projects http://hdl.handle.net/10986/27371 English en_US Social Protection Discussion Paper;1106 CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank World Bank, Washington, DC Publications & Research Publications & Research :: Working Paper