Pfeil, H., Schott, B., & Agarwal, S. (2017). Human Rights-Based Assessment Tool for Citizen Service Centers: Moving Toward a Rights-Based Approach in Design, Strategy, and Implementation. World Bank, Washington, DC.
Chicago Style (17th ed.) CitationPfeil, Helene, Berenike Schott, and Sanjay Agarwal. Human Rights-Based Assessment Tool for Citizen Service Centers: Moving Toward a Rights-Based Approach in Design, Strategy, and Implementation. World Bank, Washington, DC, 2017.
MLA (8th ed.) CitationPfeil, Helene, et al. Human Rights-Based Assessment Tool for Citizen Service Centers: Moving Toward a Rights-Based Approach in Design, Strategy, and Implementation. World Bank, Washington, DC, 2017.
Warning: These citations may not always be 100% accurate.