Logistics Competencies, Skills, and Training : A Global Overview

Despite the spread of automation and new supply chain management paradigms, logistics remains dependent on a rather specific set of skills and competencies, whether for managerial, administrative, or blue-collar jobs, such as trucking or warehousing. This dependence implies that the logistical pe...

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Main Authors: McKinnon, Alan, Flöthmann, Christoph, Hoberg, Kai, Busch, Christina
Format: Book
Language:English
en_US
Published: Washington, DC: World Bank 2017
Subjects:
Online Access:http://hdl.handle.net/10986/27723
id okr-10986-27723
recordtype oai_dc
spelling okr-10986-277232021-05-25T09:02:23Z Logistics Competencies, Skills, and Training : A Global Overview McKinnon, Alan Flöthmann, Christoph Hoberg, Kai Busch, Christina LOGISTICS SKILLS TRANSPORT EMPLOYMENT BEST PRACTICE PROFESSIONAL EDUCATION SUPPLY CHAIN MANAGEMENT SCM CAPACITY BUILDING CAPACITY DEVELOPMENT VOCATIONAL TRAINING FREIGHT FORWARDING RECRUITMENT HIRING SKILLS UPGRADING TRUCKING EMERGING ECONOMIES DEVELOPING COUNTRIES COMPETENCES SKILLS SHORTAGE SKILLS GAP EMPLOYEE RETENTION EMPLOYABILITY WAREHOUSING CERTIFICATION INTERNATIONAL TRADE LABOR EDUCATION JOBS AND DEVELOPMENT ON-THE-JOB TRAINING PUBLIC PRIVATE PARTNERSHIP Despite the spread of automation and new supply chain management paradigms, logistics remains dependent on a rather specific set of skills and competencies, whether for managerial, administrative, or blue-collar jobs, such as trucking or warehousing. This dependence implies that the logistical performance of businesses, industries, and nation states is strongly influenced by the quantity and quality of the workforce. Insufficient resources of a competent and properly trained workforce in logistics adversely affect the quality of service, reduce productivity in sectors dependent on logistics, and ultimately reduce trade competitiveness. While other interventions that affect logistics performance—such as international infrastructures, trade corridors, regulations, and services—have already been reviewed extensively, this report is the first to cover the contributions of human resources and explore how to develop skills and improve competencies, especially in developing countries. The study proposes a framework for the skills needed according to the logistics activity (such as transportation or warehousing) or the type and level of responsibility. Based on several sources, including recent surveys carried out by the World Bank and the Kühne Logistics University, the report uncovers where the skills constraints are according to the type of job or countries. Findings include that logistics is an industry struggling to hire skilled workers, although with differences between developed countries (where trucker shortages are more acute) and developing economies (where managerial shortages are more widespread). Typically, blue-collar logistics jobs have lower status and lower pay than blue-collar jobs in other industries; they are thus less attractive for skilled workers. In developing countries with a potentially available workforce, lack of vocational preparation for careers in logistics means that less-skilled workers are not easily re-skilled. Logistics tasks at the upper end of the occupational hierarchy and those with high information technology content often require an upskilling of employees to keep pace with new technology. Yet the problem is not confined to recruitment. The surveys point to limited resources, money, and staff time allocated to training, especially in developing countries. Realizing the promise of quality jobs from the growth of logistics worldwide requires a coordinated effort by logistics companies, professional associations, training providers, and policy makers. Through a combination of facilitation, regulation, advice, financial instruments, and land use planning, governments can exert significant influence. 2017-08-10T20:43:51Z 2017-08-10T20:43:51Z 2017-08-10 Book 978-1-4648-1140-1 http://hdl.handle.net/10986/27723 English en_US World Bank Studies; CC BY 3.0 IGO http://creativecommons.org/licenses/by/3.0/igo World Bank Washington, DC: World Bank Publications & Research Publications & Research :: Publication
repository_type Digital Repository
institution_category Foreign Institution
institution Digital Repositories
building World Bank Open Knowledge Repository
collection World Bank
language English
en_US
topic LOGISTICS
SKILLS
TRANSPORT
EMPLOYMENT
BEST PRACTICE
PROFESSIONAL EDUCATION
SUPPLY CHAIN MANAGEMENT
SCM
CAPACITY BUILDING
CAPACITY DEVELOPMENT
VOCATIONAL TRAINING
FREIGHT FORWARDING
RECRUITMENT
HIRING
SKILLS UPGRADING
TRUCKING
EMERGING ECONOMIES
DEVELOPING COUNTRIES
COMPETENCES
SKILLS SHORTAGE
SKILLS GAP
EMPLOYEE RETENTION
EMPLOYABILITY
WAREHOUSING
CERTIFICATION
INTERNATIONAL TRADE
LABOR
EDUCATION
JOBS AND DEVELOPMENT
ON-THE-JOB TRAINING
PUBLIC PRIVATE PARTNERSHIP
spellingShingle LOGISTICS
SKILLS
TRANSPORT
EMPLOYMENT
BEST PRACTICE
PROFESSIONAL EDUCATION
SUPPLY CHAIN MANAGEMENT
SCM
CAPACITY BUILDING
CAPACITY DEVELOPMENT
VOCATIONAL TRAINING
FREIGHT FORWARDING
RECRUITMENT
HIRING
SKILLS UPGRADING
TRUCKING
EMERGING ECONOMIES
DEVELOPING COUNTRIES
COMPETENCES
SKILLS SHORTAGE
SKILLS GAP
EMPLOYEE RETENTION
EMPLOYABILITY
WAREHOUSING
CERTIFICATION
INTERNATIONAL TRADE
LABOR
EDUCATION
JOBS AND DEVELOPMENT
ON-THE-JOB TRAINING
PUBLIC PRIVATE PARTNERSHIP
McKinnon, Alan
Flöthmann, Christoph
Hoberg, Kai
Busch, Christina
Logistics Competencies, Skills, and Training : A Global Overview
relation World Bank Studies;
description Despite the spread of automation and new supply chain management paradigms, logistics remains dependent on a rather specific set of skills and competencies, whether for managerial, administrative, or blue-collar jobs, such as trucking or warehousing. This dependence implies that the logistical performance of businesses, industries, and nation states is strongly influenced by the quantity and quality of the workforce. Insufficient resources of a competent and properly trained workforce in logistics adversely affect the quality of service, reduce productivity in sectors dependent on logistics, and ultimately reduce trade competitiveness. While other interventions that affect logistics performance—such as international infrastructures, trade corridors, regulations, and services—have already been reviewed extensively, this report is the first to cover the contributions of human resources and explore how to develop skills and improve competencies, especially in developing countries. The study proposes a framework for the skills needed according to the logistics activity (such as transportation or warehousing) or the type and level of responsibility. Based on several sources, including recent surveys carried out by the World Bank and the Kühne Logistics University, the report uncovers where the skills constraints are according to the type of job or countries. Findings include that logistics is an industry struggling to hire skilled workers, although with differences between developed countries (where trucker shortages are more acute) and developing economies (where managerial shortages are more widespread). Typically, blue-collar logistics jobs have lower status and lower pay than blue-collar jobs in other industries; they are thus less attractive for skilled workers. In developing countries with a potentially available workforce, lack of vocational preparation for careers in logistics means that less-skilled workers are not easily re-skilled. Logistics tasks at the upper end of the occupational hierarchy and those with high information technology content often require an upskilling of employees to keep pace with new technology. Yet the problem is not confined to recruitment. The surveys point to limited resources, money, and staff time allocated to training, especially in developing countries. Realizing the promise of quality jobs from the growth of logistics worldwide requires a coordinated effort by logistics companies, professional associations, training providers, and policy makers. Through a combination of facilitation, regulation, advice, financial instruments, and land use planning, governments can exert significant influence.
format Book
author McKinnon, Alan
Flöthmann, Christoph
Hoberg, Kai
Busch, Christina
author_facet McKinnon, Alan
Flöthmann, Christoph
Hoberg, Kai
Busch, Christina
author_sort McKinnon, Alan
title Logistics Competencies, Skills, and Training : A Global Overview
title_short Logistics Competencies, Skills, and Training : A Global Overview
title_full Logistics Competencies, Skills, and Training : A Global Overview
title_fullStr Logistics Competencies, Skills, and Training : A Global Overview
title_full_unstemmed Logistics Competencies, Skills, and Training : A Global Overview
title_sort logistics competencies, skills, and training : a global overview
publisher Washington, DC: World Bank
publishDate 2017
url http://hdl.handle.net/10986/27723
_version_ 1764465938541838336